Main Takeaways: - Remote work culture is now going to be the norm even after the pandemic shutdown is over in 2021. Learn about the major shifts in work that influence product development - Anticipate challenges to better deliver products to delight your customers taking advantage of the modern workstyle and rethink how you build them. - Get practical advice on do’s and don’t to adapt and be a successful Product manager in the remote agile workplace

1. www.productschool.com
PM for a Remote Agile Workplace
by Microsoft Product Leader

2. CERTIFICATES
Your Product Management Certificate Path
Product Leadership
Certificate™
Full Stack Product
Management Certificate™
Product Management
Certificate™
20 HOURS
40 HOURS
40 HOURS

3. Corporate
Training
Level up your team’s Product
Management skills

4. Free Product Management Resources
BOOKS
EVENTS
JOB PORTAL
COMMUNITIES
bit.ly/product_resources
COURSES

5. Webinar: Product Management for a Remote Agile
Workplace
by Dhananjay Mahajan
Principal PM, Microsoft
www.productschool.co
m

6. Product
management in post
pandemic software
team
Dhananjay Mahajan
Principal Program Manager, Azure Data
Microsoft

7. Takeaways
• Remote hybrid work culture is the norm
• Rethink product for customers
• Success at workplace will require adapted workstyle

8. About myself
MS. Computer Science and Research Programmer, Lunar & Planetary Sciences
SDE, Windows -> Principal PM Manager, Cloud + Enterprise
Director, Product Manager, Cloud Platform
Sr. Principal Product Manager, Oracle Cloud Infrastructure
Principal Product Manager
Head of Product Management
Principal Program Manager, Azure Data

9. About myself

10. Changes in workplace
• Lack of separation of worklife
• 60% feeling disconnected - team and stakeholders
• Long hours and more workload
• 30% employees in IW have felt burnout
• Microsoft surveys show
• 48% increase in team chats
• 55% increase in team calls
• 2x after hours chats
• 69% more chats after hours
• Product managers adapt (Reimagined!) or fail

11. Advantages of
remote
• New kinds of work life balance.
75% found closer connection
to family fulfilling
• Global talent access
• Global customer reach
• Round the clock productivity
• 52% of remote friendly
workers felt included

12. Product
Challenges
in
pandemic
market
Customers
Team
Leadership

13. Customer
challenges
• Delayed procurement and
adoption of new tech
• Difficult to stay engaged and
connected
• Ambiguity of plans for the
upcoming year and finances
• Unavailability of resources,
people, restrictions, closures.

14. Delight Customer
• Customer behavior has changed - maybe lost sales, slow
adoption
• Adapt your product and services to changing market
needs and customer needs

15. Delight
customer
• Extend the free trial
period
• Extend EOL for products
• Assist customers with
deployment of new
technology
• Capture metrics to
measure behavior

16. Team
• Long hours
• Lack of structure, lack the camaraderie
• Culture is hard to create due to
missing interactions
• Tasks which require interdependence
become harder slowing productivity

17. Agile Teams
• Teams work remotely slowing down product
development
• Divide team work functionally and enabling
autonomy

18. Agile
Teams
• Track team dependencies
• Pooled interdependence -
team work, parallelize, best
• Sequential interdependence
- medium
• Reciprocal Complex
dependence - intricate
collaboration- suffers the
most
• Plan end to end system demos
• Document your designs, release
plans, launch plans

19. Connected Teams
• Feeling disconnected with team and stakeholders
• Adapt communications for remote friendly
workplace

20. Connected Teams
• Build traditions in your team to celebrate wins.
• Find remote rituals to connect team
• Try to unify communication patterns
• Be intentional about meetings to drive decisions
• Use video whenever possible to keep
engagement
• Standardize processes and tools

21. New PM tips
• Work with your manager or
lead to set a prioritized plan
accounting for above
• Prioritize time for learning
• Take risks.
• But learn from your failures
• Seek help - manager, buddy
(rotating)
• Conferences are cheaper and
easier to attend. Sign up.

22. Leadership
• Loss of visibility
• Loss of control
• Decision making may slow
down
• Impact to business and
customers is hard to assess
• Missing face time with
bosses, harder to get
promoted

23. Remote Leadership
• Less face time with leadership
• Transformational – innovation, collaborative
• Transactional – results-oriented
• Situational – diversity

24. Remote
Leadership
• Improve trust explicitly – drive
innovation
• Focus on results that matter and
outcomes - transactional
• More formal for decisions -
informal celebrations
• Measure productivity record of
all meetings
• No micromanagement

26. In
conclusion
• Deliver innovative products to delighted customers
with agile motivated team through your adaptable
leadership
• Continue the conversation with more links in my
blog
dhanmm
@dhan_mm
dhanmm@hotmail.com
https://productschool.com/instructor/Dhananjay-Mahajan/

27. Thank
You!
www.productschool.co
m

28. www.productschool.com
Part-time Product Management Training Courses
and
Corporate Training