Scrum in the Enterprise - Making It Work With Distributed Teams - Liz Heier

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Liz Heier discusses how to implement Scrum successfully with distributed teams across multiple locations. She emphasizes that it requires having the right process, the right people, and the right tools. For the process, she recommends estimating backlogs, identifying minimum viable products, and using burn-up charts to monitor scope. For people, key roles include the Scrum Master, Product Owner, and development team. Effective communication across all teams is also important. For tools, she suggests using project management software for documentation, collaboration, code reviews, and ensuring transparency. With the right approach in these three areas, Scrum can be implemented effectively even with remote and distributed teams.

LIZ HEIER • WEB APPLICATIONS DEVELOPMENT MANAGER • GARMIN • @lizheier
Scrum in the Enterprise
Making it work with distributed teams

Does she know her stuff?!
!   14+ years in Web Development

!   Certiﬁed Scrum Master

!   JIRA Administrator, Conﬂuence Guru, and all-around Atlassian fan

!   55 developers on 2 continents

!   6 Cross-Continent Scrum Teams

!   Stakeholders located in 62 ofﬁces scattered around the globe

co·lo·cate : to locate together;
especially : to place (two or more
units) close together so as to
share common facilities!
Sounds great! Oh wait…!

Our focus groups
like blue buttons!

What color should
this button be?

Project knowledge is scattered!

Opportunities to collaborate are limited!
Time to get my day
started!

Time to go home!

Standard collaboration tools don’t work!
I created this great UX
mockup on the
whiteboard!

I wish I had a mockup for this
page.

ef·fec·tive : producing a result
that is wanted : having an
intended effect!
But how do I do that?!

You need these 3 things…!
The

Right Process

The

Right People

The

Right Tools

pro·cess : a series of actions that
produce something or that lead to
a particular result!
Rinse. Lather. Adjust. Repeat.!

Sound familiar?!
When will you be done?

Where is your requirements document?

What do you mean we have 2 hours to close that code review?

Where are your design diagrams?

When will you be done?!
Estimate
the backlog

Identify the
MVP

Monitor
scope

Use
burn-up
charts

Target Launch Date

=

Sample Burn-up Chart!
0

100

200

300

400

500

600

700

800

900

1000

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

Projection

Scope

Actual

Internal Beta

Public Launch (MVP)

Where is your requirements document?!
The stories are your requirements!

We can’t do that…can we?!
Don’t let “we’ve always done it this way” derail your project!
Review your processes and controls!
Don’t let them be an excuse on your quest to be agile.
Code reviews should be completed in hours, not days

Create living design documents that grow with your project

Why it works for us!
Surprises

!   Clarity across the team.

!   No Surprises.

!   Everyone is invested.

peo·ple : humans making up a
group or assembly or linked by a
common interest!
How do I know which are the right ones?!

Scrum Master

Owns the Process

Product Owner

Owns the value

Dev Team

Owns the implementation

So many titles…!
SCRUMTEAM

BusinessAnalyst

TechnicalLead

Quality Assurance

Project Manager

Program Manager

Architect

Security

…and only 3 roles!

Who is your Product Owner?!
Primary
Stakeholder

Business
Analyst

Project
Manager

Who is on your Scrum Team?!
Solution
Architect

Developers

QA

+

+

Know your people!
!   Everyone involved must communicate, communicate, communicate.

!   Leave egos at home.

!   Independent spirits that can be team players.

!   Dust off the passports now and then.

tool : something used in
performing an operation or
necessary in the practice of a
vocation or profession !
A developer is only as good as her tools.!

Stories, Requirements,

Priorities, Decisions, Scope,
Status

Design discussions,

diagrams documents,

Meeting notes,

Retrospectives

Code Reviews,

Implementation discussions,
Collaboration

Email has a time and a place!
!   Email is a communication tool not a documentation system.

!   Decisions made in email should be immediately captured in JIRA
or Conﬂuence.

!   Create project mailing lists. Always send communication to
everyone on the team for transparency.

!
Successful Scrum in the Enterprise with
distributed teams!
Thank you!!
The

Right Process

The

Right People

The

Right Tools

+

+

=

Thank you!
LIZ HEIER • WEB APPLICATIONS DEVELOPMENT MANAGER • GARMIN • @lizheier

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UI extensibility is an integral part of Atlassian's ecosystem story. In cloud, traditionally this has been accomplished with the humble iframe. In this session you will learn about Forge UI, an additional and innovative way to build visual apps for Atlassian products. Join Product Manager Simon Kubica and Senior Developer Michael Oates from the Forge team in exploring the underlying concepts and technology powering Forge UI, and learn how it will unlock exciting new opportunities in our ecosystem.

Take Action with Forge Triggers

Atlassian

The Forge platform contains some powerful primitives for binding functions to Atlassian events and webhooks emitted by third-party SaaS systems. Join Platform Services Engineer Tomek Sroka as he gets hands-on with Forge Product Triggers and Web Triggers to build a powerful integration with surprisingly little code. Attendees will walk away with a good understanding of the Forge dev loop and some tips and tricks for improving their own team’s workflows.

Observability and Troubleshooting in Forge

Atlassian

Observability is a critical component of any Cloud development platform, and we have some exciting logging, monitoring, and debugging features planned for the Forge toolchain. In this lightning talk, Senior Developer James Hazelwood from Forge infrastructure team will give an overview of Forge logging and tunnelling features, explain how different environment types effect observability, and share some expert tips and tricks for detecting and troubleshooting issues in your Forge apps.

Trusted by Default: The Forge Security & Privacy Model

Atlassian

Security and trust have become increasingly important requirements for our customers in Cloud. We’re working to make it easier for you to build and maintain secure apps for Atlassian products. In this session, Engineering Team Lead Dugald Morrow and Principal Product Manager Joël Kalmanowicz will explain how security and trust have been baked into the Forge framework and the benefits the platform can offer you and your users. Learn how much less work it can be to build trusted apps customers will love on Forge by going deep on the safeguards we’re putting in place. Developers or attendees with some software security experience will get the most out of this session.

Designing Forge UI: A Story of Designing an App UI System

Atlassian

Creating apps with Forge and its UI frontend components is now easier than ever. Join Senior Designer Allard van Helbergen and Product Manager Josephine Lee as they walk through the story of designing Forge UI. What is a declarative UI and why did we choose this paradigm? What are all the considerations that go into defining the set of components to build apps with? And how do you make ‘creating apps’ simple? Walk away understanding the foundations of Forge, how all the different components work together, and where Forge UI is headed in the future.

Forge: Under the Hood

Atlassian

After a day of learning about the exciting features of Forge, get ready for a peek under the hood to discover how it’s all implemented. Join Forge Architect Patrick Streule as he goes deep on topics such as Forge FaaS infrastructure, the internal workings of tenant isolation, and automatic authentication. Attendees will also get a glimpse of some features we’re looking at building into the future of Forge, such as a serverless data store for apps and more!

Access to User Activities - Activity Platform APIs

Atlassian

How do you stay on top of your work when it is scattered across multiple Atlassian products? "If only there was a single place where I could see all my activity..." - sounds familiar? We are going to provide you an insight into what lead to the creation of a new Activity API. Following last year’s Atlas Camp announcement from our CTO Sri Viswanath, Atlassian is moving onto GraphQL - new Activity API is one the first pieces of the GraphQL Atlassian Platform and is the technology behind start.atlassian.com. Join Sergey Meshkov, Senior Developer, who will provide you a sneak peek of the new GraphQL Activity API as it will soon be available to our vendors.

Design Your Next App with the Atlassian Vendor Sketch Plugin

Atlassian

Our designers work  3x quicker  with the Atlassian Vendor Sketch Plugin — and now we’re unleashing these superpowers to the Atlassian Ecosystem. If you mockup screens for code or marketing, we’ll help you drag and drop your way to an Atlaskit design in less than 10 minutes. And if you’re a designer, you’ll want to hear about our pixel-perfect component library and suite of seamless Sketch integrations. Join Atlassian’s resident Sketch aficionado, Huw Evans, to learn about:  Sketch Components: If it’s in Atlaskit, it’s now in Sketch. And introducing the Symbol Palette, the quickest way to find the right component for the job.  Product Templates: Spark inspiration by building your designs inside realistic screens from Jira & Confluence — or craft hero images for your Marketplace listing!  Color and Text Styles: Heard of N75? H400? If those mean nothing to you, we’ll run through how to make your users feel at home by using Atlassian colors & typography, right inside Sketch.  Data Suppliers: Say goodbye to Lorem Ipsum. Learn how to use Sketch Data Suppliers to generate realistic copy using live data from Jira, Confluence and Bitbucket. Bonus: How we used AI to create people who don’t exist! ‍♀️ It's All Open Source: How we made it really easy to customise the Atlassian Vendor Sketch Plugin for your team's needs.

Tear Up Your Roadmap and Get Out of the Building

Atlassian

You’d never knowingly ship something to your customers that didn’t deliver value, would you? Would you still stand your ground if you were under pressure to get a team of developers working on something? You probably know that one of Atlassian’s most well-known values is “Don’t f*** the customer”, so learn what happened when a lean product team decided to tear up the roadmap because they were brave enough to admit they didn’t understand their customers well enough. Join Janel Blattler, as she shares how her team used research to unveil a new plan in just a few weeks. You’ll be able to practice some techniques and walk away with a bucket load of inspiration. Come along if you’d like to run research, but worry that you don’t have enough time or lack the skills to do so – you don’t need to be a researcher on your team. This session is for you if you’re looking for ways to drive customer empathy closer in the team, or you’d like to up your game and discover some new techniques for delivering lean research with actionable insights.

Nailing Measurement: a Framework for Measuring Metrics that Matter

Atlassian

When it comes to designing apps and new features, we just can't get enough of metrics. In an age where we can collect data from almost anything, how can we cut through the noise and focus on the right metrics to measure the success and failures of the apps that we’re building? Join Atlassian Product Manager Josephine Lee as she delves through what exactly makes a good metric. Throughout the talk, we’ll walk through real Atlassian examples of good and bad metrics. By exploring a framework for measurement, we’ll cover detailed features that showcase how best to measure and choose the right set of success, supportive, and counter metrics. You'll walk away with tips and learnings from Atlassian’s approach to measuring success, and learn how to use data and metrics to inspire action in your apps.

Building Apps With Color Blind Users in Mind

Atlassian

Color-blind people are using your apps. 1 in 12 men is color blind. And for women, this is 1 in 200. Building apps that work well for color blind people is not difficult. Some simple techniques help us with the design of our interface. And some tools help us see what color blind people see. In this talk, Maarten Arts of Avisi will look at common varieties of color blindness. We will look at apps through the eyes of a color-blind person. And we will discover what color-blind people struggle with. Regardless of whether you're a designer or developer, this talk will equip you with the skills and the tools you need to make sure that your app works for color-blind people.

Creating Inclusive Experiences: Balancing Personality and Accessibility in UX...

Atlassian

The words we choose have the power to include or alienate our users. The reality is that for many, English is spoken as a second language. And unless you're going to localize your product for those major non-English speaking markets, you'll need to thoughtfully create content that is accessible to a larger audience. But how do we create products that maintain a sense of personality without isolating a wide audience of non-native speakers? Join Atlassian Content Designer, Roana Bilia, as she walks you through why thoughtful, inclusive content, is key to creating well-designed user experiences. You'll walk away with foundational principles for good UX copy when optimizing your product UI, a few quick wins that you as creators and developers can incorporate into your next products, as well as a set of mistakes to avoid that companies—including Atlassian—have made, which prioritized native speakers but isolated non-native speakers.

Beyond Diversity: A Guide to Building Balanced Teams

Atlassian

We hear it all the time, and we get it. Diversity and inclusion are important! But isn't it an HR problem? HR may be able to help with diversity but inclusion or creating an inclusive environment is everyone's responsibility. So how do we create an inclusive environment that celebrates diversity and engages and supports everyone? Isabel Nyo will be sharing best practices and lessons she has learned along the way. She will also be sharing her experience as a minority, a female technical leader, in the technology industry.

The Road(map) to Las Vegas - The Story of an Emerging Self-Managed Team

Atlassian

In September 2018, K15t took its mission to go self-managed to the next-level when the entire company worked together to decide on the Next Big Thing™ to build for Atlassian users and present it at Summit in Las Vegas. In this session, Anshuman Dash, an intern turned software engineer, turned product manager, shares his journey of professional self-discovery. In under five months, he joins a freshly assembled, self-managed team in building a new Atlassian Marketplace app. Dash will give a quick intro to what it means for a team to be self-managed. Then, he'll share his observations and experiences on the team, as well as the best-practices, patterns, and processes K15t has discovered along the way. Whether you are a new team with a kick-ass product idea or a big company figuring out ways to scale, this talk will provide you with practical tips and ideas your team can try out!

Building Apps With Enterprise in Mind

Atlassian

Designing for the enterprise comes with a unique set of challenges; ensuring readability and accessibility at scale, meeting the needs of multi-layered organizations, and building a trust when your software - used by dozens of thousands of employees - is considered mission-critical. At Atlassian, we've spent countless hours digging deep into our enterprise customer's needs and we've gathered a vast repository of insights. In this talk, Pawel Wodkowski, a senior designer on Jira Server, will share all that we've learned from our research (while not being shy about busting some of those wild admin myths!). You'll get a crash course in what it means to design for scale the Atlassian way.

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Large Language Models (LLMs) are currently the center of attention in the tech world, particularly for their potential to advance research. In this presentation, we'll explore a straightforward and effective method for quickly initiating inference runs on supercomputers using the vLLM tool with Globus Compute, specifically on the Polaris system at ALCF. We'll begin by briefly discussing the popularity and applications of LLMs in various fields. Following this, we will introduce the vLLM tool, and explain how it integrates with Globus Compute to efficiently manage LLM operations on Polaris. Attendees will learn the practical aspects of setting up and remotely triggering LLMs from local machines, focusing on ease of use and efficiency. This talk is ideal for researchers and practitioners looking to leverage the power of LLMs in their work, offering a clear guide to harnessing supercomputing resources for quick and effective LLM inference.

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The European Union Agency for Law Enforcement Cooperation (Europol) has suffered an alleged data breach after a notorious threat actor claimed to have exfiltrated data from its systems. Infamous data leaker IntelBroker posted on the even more infamous BreachForums hacking forum, saying that Europol suffered a data breach this month. The alleged breach affected Europol agencies CCSE, EC3, Europol Platform for Experts, Law Enforcement Forum, and SIRIUS. Infiltration of these entities can disrupt ongoing investigations and compromise sensitive intelligence shared among international law enforcement agencies. However, this is neither the first nor the last activity of IntekBroker. We have compiled for you what happened in the last few days. To track such hacker activities on dark web sources like hacker forums, private Telegram channels, and other hidden platforms where cyber threats often originate, you can check SOCRadar’s Dark Web News. Stay Informed on Threat Actors’ Activity on the Dark Web with SOCRadar!

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Even though at surface level ‘java.lang.OutOfMemoryError’ appears as one single error; underlyingly there are 9 types of OutOfMemoryError. Each type of OutOfMemoryError has different causes, diagnosis approaches and solutions. This session equips you with the knowledge, tools, and techniques needed to troubleshoot and conquer OutOfMemoryError in all its forms, ensuring smoother, more efficient Java applications.

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Scrum in the Enterprise - Making It Work With Distributed Teams - Liz Heier

1. #atlassian

2. LIZ HEIER • WEB APPLICATIONS DEVELOPMENT MANAGER • GARMIN • @lizheier Scrum in the Enterprise Making it work with distributed teams

3. Does she know her stuff?! !   14+ years in Web Development !   Certified Scrum Master !   JIRA Administrator, Confluence Guru, and all-around Atlassian fan !   55 developers on 2 continents !   6 Cross-Continent Scrum Teams !   Stakeholders located in 62 offices scattered around the globe

4. co·lo·cate : to locate together; especially : to place (two or more units) close together so as to share common facilities! Sounds great! Oh wait…!

5. Our focus groups like blue buttons! What color should this button be? Project knowledge is scattered!

6. Opportunities to collaborate are limited! Time to get my day started! Time to go home!

7. Standard collaboration tools don’t work! I created this great UX mockup on the whiteboard! I wish I had a mockup for this page.

8. ef·fec·tive : producing a result that is wanted : having an intended effect! But how do I do that?!

9. You need these 3 things…! The Right Process The Right People The Right Tools

10. pro·cess : a series of actions that produce something or that lead to a particular result! Rinse. Lather. Adjust. Repeat.!

11. I love Scrum!

12. Sound familiar?! When will you be done? Where is your requirements document? What do you mean we have 2 hours to close that code review? Where are your design diagrams?

13. When will you be done?! Estimate the backlog Identify the MVP Monitor scope Use burn-up charts Target Launch Date =

14. Sample Burn-up Chart! 0 100 200 300 400 500 600 700 800 900 1000 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Projection Scope Actual Internal Beta Public Launch (MVP)

15. Where is your requirements document?! The stories are your requirements!

16. We can’t do that…can we?! Don’t let “we’ve always done it this way” derail your project! Review your processes and controls! Don’t let them be an excuse on your quest to be agile. Code reviews should be completed in hours, not days Create living design documents that grow with your project

17. Why it works for us! Surprises !   Clarity across the team. !   No Surprises. !   Everyone is invested.

18. peo·ple : humans making up a group or assembly or linked by a common interest! How do I know which are the right ones?!

19. Scrum Master Owns the Process Product Owner Owns the value Dev Team Owns the implementation So many titles…! SCRUMTEAM BusinessAnalyst TechnicalLead Quality Assurance Project Manager Program Manager Architect Security …and only 3 roles!

20. Who is your Scrum Master?! ANYONE

21. Who is your Product Owner?! Primary Stakeholder Business Analyst Project Manager

22. Who is on your Scrum Team?! Solution Architect Developers QA + +

23. Know your people! !   Everyone involved must communicate, communicate, communicate. !   Leave egos at home. !   Independent spirits that can be team players. !   Dust off the passports now and then.

24. tool : something used in performing an operation or necessary in the practice of a vocation or profession ! A developer is only as good as her tools.!

25. Stories, Requirements, Priorities, Decisions, Scope, Status

26. Design discussions, diagrams documents, Meeting notes, Retrospectives

27. Code Reviews, Implementation discussions, Collaboration

28. Email has a time and a place! !   Email is a communication tool not a documentation system. !   Decisions made in email should be immediately captured in JIRA or Conﬂuence. !   Create project mailing lists. Always send communication to everyone on the team for transparency.

29. ! Successful Scrum in the Enterprise with distributed teams! Thank you!! The Right Process The Right People The Right Tools + + =

30. Thank you! LIZ HEIER • WEB APPLICATIONS DEVELOPMENT MANAGER • GARMIN • @lizheier

Scrum in the Enterprise - Making It Work With Distributed Teams - Liz Heier

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