This document provides a syllabus for a Total Quality Management course offered at General de Jesus College. The syllabus outlines the course objectives, topics, activities, evaluation methods and references. The course aims to teach students about the principles and strategies of Total Quality Management. Over 14 topics will be covered through class discussions, group activities, quizzes and exams. The course emphasizes developing values like determination, creativity and critical thinking to help students apply quality management lessons in their future careers and communities.
Defenisi konseptual mengenai resiko : (Robert Charette)
1. Resiko berhubungan dengan kejadian di masa yg akan datang.
2. Resiko melibatkan perubahan (spt. perubahan pikiran, pendapat, aksi, atau tempat)
3. Resiko melibatkan pilihan & ketidakpastian bahwa pilihan itu akan dilakukan.
Strategi Resiko Reaktif vs Proaktif
Curriculum development process in pakistanMohsin Awan
Curriculum Development.
Educational process in Pakistan.
curriculum design.
how to develop curriculum.
curriculum standards.
standards based curriculum.
characteristics of a quality curriculum standards.
benchmarking in curriculum.
Distance Learning, Online Teaching [19+ Years]
• Possess substantial strengths in distance learning, adult education, teaching with technology, student and faculty relations, higher education, and curriculum development.
• Significant experience as an adjunct online faculty member, Core Faculty, Dissertation Chair, Committee Member, Curriculum Developer/Author, and Faculty Development Manager.
• Create a safe, respectful, and welcoming learning environment.
• Specialize in working with new students, first generation students, and academically under-prepared students.
• Developed an exceptional record of academic excellence, end-of-course evaluations, collaboration, communication, mentoring, coaching, and professionalism.
• Computer proficient with online classroom platforms that include WebCT, eCollege, Canvas, Sakai, Moodle, Educator, Desire2Learn, Blackboard, Brightspace and others.
Dissertation Chair and Mentor [Remote, 11+ years]
• Provide high quality instruction, direction and mentorship for assigned students throughout all phases of the dissertation process.
• Provide timely and supportive mentoring throughout the student’s process of developing, researching, writing, and revising the dissertation.
• Participate in the Defense process of a student’s Prospectus and final Dissertation.
• Facilitate the successful completion of all IRB protocols.
Faculty Development [Remote, 10+ years]
• Served as a Trainer and Mentor for New Faculty Members.
• Performed faculty peer reviews and assessed classes based upon best practices and adult learning theories.
• Inspired faculty to improve their facilitation practice by leading online faculty workshops.
Curriculum Development [Remote, 12+ years]
• Authored hundreds of courses as a SME for multiple schools, including undergraduate and graduate courses.
• Strong knowledge and application of adult cognitive learning theories and instructional design methodologies.
• Develop content and assessments that met learning objectives, including discussions and assignments.
Background Includes: Various Online Schools (08/05 – Present)
Online Instructor, Doctoral Committee Member, Dissertation Chair, Faculty Development, Curriculum Development.
Strategic Management
6HO705
Module Handbook
Spring 2016
Sydney Moyo
Lecturer
[email protected]
Belvedere, Floor 1
Page 2
Module Title: Strategic Management
Module Code: 6HO705
Number of Credits: 20
Credit Level: 6
Learning Hours: 200
Key words:
MODULE DESCRIPTION
Service sector organisations must recognise the need to stay abreast of changes
in the external environment and remain goal focused to ensure company
objectives are met in both the short and long term. Increasing competition,
dynamic customer demand and the pace of technology have led to a realisation
that organisations need to flexible, agile and responsive to change. To this end,
businesses need to identify and critically examine future developments within the
service sector, and develop appropriate management strategies and actions to
facilitate change. Organisations that are risk adverse will take longer to proactively
meet the changing external environment and this module seeks to develop an
awareness of the organisational approach to risk by analysing appetite and
maturity levels. The module aligns with the nationally recognised need for
undergraduates to have a far deeper understanding and greater knowledge of
international issues and general awareness of the global agenda.
LEARNING OUTCOMES
On successful completion of the module, students will be able to:
1. Critically analyze strategic and non-strategic decisions, positions and the
differences between functional, business-level and corporate-level
strategies.
2. Evaluate the role of risk, uncertainty, and trade offs play in strategic decision
making.
3. Critically assess the need for change, develop strategies for managing
change and monitor the change.
INDICATIVE CONTENT
• The process of strategic planning; the service sector business environment;
current and future perspectives and challenges
• Understanding the context of global strategic alliances, mergers and
acquisitions
• Globalisation of markets and competition to include the phenomenon of both
global and glocal markets combined with localised responses to Global
integration.
Page 3
• Global marketing, branding, standardisation, advertising, positioning the role
of media, business Internet space
• Global financial management, project financing, currency fluctuations, global
capital structures, funding control
• Risk Management, Appetite and Maturity
• Strategies for managing change
• Managing culture in global organisations
• Internationalisation and diversification of organisations
MODULE LEARNING AND TEACHING METHODS
A variety of learning and teaching methods will be used including: lectures,
workshops, group work, class discussions, case studies and critical reflection on
your studies.
Lectures will offer theoretical perspectives that will be explored in depth through
lecture sessions focused on group working. Tutorial sessions will ...
Strategic quality and systems managementNisha Verma
FreeAssignmenthelp.com has a pool of over 3000+ assignment experts from Australia, UK and US. They are highly qualified and skilled professional writers who have vast experience in writing assignments, dissertations, essays, research papers, term papers etc. Each expert is chosen after rigorous testing and has to prove his academic credentials.
Please share your Assignment detail it is very fast way for communication and transfer the requirements.
>> My specialties are:
*On Time Delivery
*24 X 7 Live Help
*3000+ PhD Experts
*Plagiarism Free Work
*Services For All Subjects
*Plagiarism Report on Demand
*100% Money Back Guarantee
*Top Quality Work
*Free SMS Update
*Best Price Guarantee
*Dedicated Student Area
*On Demand Phone Calls
*Safe Payment Options
*Unlimited Revision
*100% Privacy Guaranteed
I am available to come in for an interview at any time, and would appreciate the opportunity to meet with you. I hope that I am granted an opportunity to talk and perhaps meet with you in the very near future.
Hope to hear from you soon.
Thanks & regards
Web:
www.onlineassignmnethelp.com.au
www.freeassignmenthelp.com
Email:
cheaponlineassignmnethelp@gmail.com
For INDONESIA area, please contact :
Representative of AIM for Executive Education program in Jakarta,
Martinus Benjamin
Tel. nos : +6221 2965588, +6221 30050688
Email : martinus.benjamin@ultimatesmart.com
Thank you...
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
Buy Verified PayPal Account | Buy Google 5 Star Reviewsusawebmarket
Buy Verified PayPal Account
Looking to buy verified PayPal accounts? Discover 7 expert tips for safely purchasing a verified PayPal account in 2024. Ensure security and reliability for your transactions.
PayPal Services Features-
🟢 Email Access
🟢 Bank Added
🟢 Card Verified
🟢 Full SSN Provided
🟢 Phone Number Access
🟢 Driving License Copy
🟢 Fasted Delivery
Client Satisfaction is Our First priority. Our services is very appropriate to buy. We assume that the first-rate way to purchase our offerings is to order on the website. If you have any worry in our cooperation usually You can order us on Skype or Telegram.
24/7 Hours Reply/Please Contact
usawebmarketEmail: support@usawebmarket.com
Skype: usawebmarket
Telegram: @usawebmarket
WhatsApp: +1(218) 203-5951
USA WEB MARKET is the Best Verified PayPal, Payoneer, Cash App, Skrill, Neteller, Stripe Account and SEO, SMM Service provider.100%Satisfection granted.100% replacement Granted.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
1. General De Jesus College
San Isidro, Nueva Ecija
Syllabus in Business Education 4
(Total Quality Management)
Second Semester, AY 2011-2012
Philosophy: The development of a morally upright, civic-minded and useful citizenry is the responsibility of any educational institution.
Vision: General de Jesus College as a leading learning institution where every learner is transformed into a God-loving and highly productive
citizen responsive to the local, national and global needs.
Mission: General de Jesus College is committed to produce graduates who are instilled with nationalistic, moral and spiritual values and who are equipped with
life and career competencies.
OBJECTIVES OF THE BSBA PROGRAM
The College of Business Administration is committed to educate and develop its students capable of being future businessmen and executives so that they can
contribute to the educational, economic, social and cultural development of the country.
Specifically, the objectives of the programs are:
1. To prepare students who are holistically educated, and competent in their chosen field of study and committed to serve God and country
2. To develop leadership capabilities and management skills among students
3. To provide opportunities for on the job training programs, seminars. And workshop in order to produce competitive/productive graduates that the business
community needs
4. To be aware of the current business employment requirements, trends and developments both in the local and global scenes
2. I. Course Description:
This is a course in total quality management for third year students taking up Bachelor of Science in Business Administration, which
deals with the fundamental principles of Total Quality in Management. Topics include TQM approaches, TQM principles and
strategies, statistical quality tools and different quality systems. A review on some aspects of Management is also included.
II. Course Objectives:
At the end of the course, the students are expected to:
1. learn the historical perspective of quality and the evolution of TQM;
2. discuss the concepts advocated and practiced by various quality gurus;
3. gain adequate knowledge and understanding of the concept of TQM;
4. realize the importance of the subject in relation to other fields like education, business, economics and other science; and
5. apply the lessons learned in real life situations and contribute to the economic and quality development of their community and
country.
III. Course Credit and Prerequisite:
3 units; 3 hours per week
Prerequisite – Management 1
3. IV. Course Outline
Topics Specific Objectives Suggested Activities Evaluation Values
Integrated
References Time
Allotment
PRELIMINARY
Orientation regarding the
Philosophy, Vision, and
Mission of the General de
Jesus College, its policies and
regulations and the Objectives
of the HRM Program.
1. Introduction to Total
Quality in Organizations
1. Provide reasons why
attention to quality should be
a part of every
organization’s culture and
management systems
2. Provide a brief history of the
“quality revolution”
3. Provide an overview of the
key principles of total
quality
4. Compare and contrast
quality focused management
with traditional management
practices
5. Discuss relationships of total
quality with organizational
models in management
theory
The students will have
seatwork regarding the
brief history of quality.
Brainstorming will also
be employed regarding
issues about the topics
to be tackled.
Case studies will be
promoted in some
scenarios.
Recitation
Quizzes
Case study
Self Awareness
Self
Confidence
Determination
Total Quality, pp. 3-41
Total Quality
Management, pp 2-37
The Quality
Improvement Handbook,
pp 22-29
TQM Case Study and
Principles, pp 6-15
Quality and Performance
Excellence, pp 1-110
1 hr.
5 hrs.
4. Topics Specific Objectives Suggested Activities Evaluation Values
Integrated
References Time
Allotment
2. Approaches to Total
Quality
3. Total Quality Tools and
Statistical Thinking
1. Understand the fundamental
paradigms that drive the TQ
philosophy
2. Describe the philosophies of
Deming, Juran and Crosby
as a basis for TQ approaches
1. Describe how quality
function deployment and
concurrent engineering can
improve the process of
designing products and
services to achieve better
customer satisfaction
2. Show how simple graphical
tools can improve
management planning
3. Describe and illustrate the
Deming cycle
4. Illustrate the application of
basic statistical tools,
mistake proofing
approaches, benchmarking,
and reengineering for quality
improvement
5. Discuss the importance of
creativity and innovation for
quality improvement and the
management environment
that fosters these
characteristics
6. Describe the principles of
The students will be
asked to make a replica
of the paradigms of the
different approaches.
Group discussions will
be fully utilized
regarding the topic.
Students will be asked
to make graphical tools
in management that
will be helpful in the
application of quality.
Recitation
Quizzes
Group
Discussions
Recitation
Quizzes
Term
Examination
Patience
Determination
Perseverance
Critical
Analysis
Determination
Creativity
Innovativeness
Total Quality, pp 42-86
Total Quality
Management, pp. 59-70
Total Quality, pp. 87-130
Total Quality
Management, pp. 65-88
The Quality
Improvement Handbook
3 hrs.
6 hrs.
5. Topics Specific Objectives Suggested Activities Evaluation Values
Integrated
References Time
Allotment
MIDTERM
1. Quality in Customer
Supplier Relationships
2. Designing Organizations
for Quality
statistical thinking as a basis
for effective management
1. Demonstrate the importance
of customer-supplier
relationships to achieving
total quality
2. Identify the principles and
practices of quality customer
supplier relationships
3. Give examples of effective
partnerships between
customers and suppliers
4. Compare the TQ approach to
customers and suppliers to
conventional organizational
theories
1. Describe the functional
structure, the most common
structure used at the plant or
business unit level
2. Show how many aspects of
the functional structure stand
in the way of quality and
what changes are necessary
to create organization
structures that support TQ
3. Provide several examples of
how firms are making
substantial changes in their
Group discussions and
brain storming
regarding the intricate
relationship between
the supplier and the
customer
Researches on the
different problems
being faced by the
suppliers and customers
will be made
The students will be
asked to make a
research regarding the
most common
functional structure of a
firm
Group discussions will
be necessary for better
comparison of the
different organizational
designs
Recitation
Buzz sessions
Quizzes
Research Paper
Quizzes
Group
Simulation
Patience
Logical
Reasoning
Analytical
Thinking
Careful
Judgment
Logical
Reasoning
Total Quality, pp. 133-
166
Total Quality
Management, pp. 95-108
Total Quality, pp. 167-
195
Process Improvement –
A Guide for Teams, pp.
85-102
5 hrs.
6 hrs.
6. Topics Specific Objectives Suggested Activities Evaluation Values
Integrated
References Time
Allotment
3. Total Quality and
Organizational Change
SEMI-FINALS
Total Quality and Change
FINALS
1. Total Quality and
organizations in order to
implement TQ
4. Compare organizational
design from a TQ point of
view to more conventional
perspective
1. Explain the importance of
organizational change to TQ
2. Identify the types of changes
necessary for quality
3. Provide examples of firms
undertaking these changes
4. Explain how the TQ
perspective on
organizational change relates
to organization theory
1. Determine the importance of
quality in teamwork
2. Learn the importance of
empowerment and teamwork
3. Determine the significance
of quality in leadership
1. Discuss cost leadership
The students will have
a seatwork regarding
the different types of
changes necessary for
quality
The students will be
asked to solve different
case studies regarding
quality and its
significance.
The students will be
Role Playing
Quizzes
Term
Examination
Case Studies
Quizzes
Term
Examination
Project Making
Creativity
Patience
Determination
Perseverance
Memory
Enhancement
Patience
Determination
Patience
Total Quality, pp. 196-
232
Fourth Generation
Management, pp. 100-
123
Total Quality, pp. 233-
316
In Search of Excellence,
Compilation of Case
Studies in Quality
Total Quality, pp. 318-
7 hrs.
8 hrs.
7 hrs.
7. Topics Specific Objectives Suggested Activities Evaluation Values
Integrated
References Time
Allotment
Competitive Advantage
2. Strategic Planning and
Total Quality
Implementation
2. Relate quality to the
achievement of higher
profitability
3. Describe the importance of
quality in meeting customer
satisfactions
4. Discuss empirical results
showing the impact of
quality on business results.
1. Discuss quality as a generic
business strategy
2. Describe the role of quality
in strategy formulation and
implementation
3. Discuss approaches to
implementing TQ strategies
in organization
asked to make a
research regarding
quality management of
a business.
The students will be
asked to analyze the
reports they made
whether it complies
with the standards
taken up in the whole
sem.
Evaluation
Review
Evaluation
Reviews
Term
Examination
Honesty
Determination
Honesty
Determination
Critical
Analysis
Objectivity
346
Strategic Management,
pp. 346-373
6 hrs.
V. Grading System:
Term Examination 40 %
Class Standing
• Quizzes 25 %
• Recitation, Assignment,
Seatwork, Projects, Attendance 35 %
------
Total 100 %
8. VI. References:
Evans, James and James Dean. Total Quality, Manila: Mutual Books, Inc., 2008.
Ramasamy, Subburaj. Total Quality Management, New York: McGraw Hill Publishing, 2009.
Pearlson, Keri. Strategic Management, Asia: John Wiley and Sons, 2009.
Noe, Ray. Employee Training and Development, New York: McGraw-Hill, 2008.
Evans, James. Quality and Performance Excellence, USA: Joiner and Associates, 2008
http://managementhelp.org/quality/total-quality-management.htm
http://logistics.about.com/od/qualityinthesupplychain/a/TQM.htm
http://school-for-champions.com/tqm/principles.htm
http://tqmcasestudies.com/
http://www.bpir.com/total-quality-management-history-of-tqm-and-business-excellence-bpir.com.html
VI. Consultation Periods:
T-Th 1:00 – 2:00 Accounting’s Office
Submitted by: Noted:
Carla Kristina S. Monsale, MBA Romeo L. Villar, Ph. D.
Professor Dean, BA, IT and HRM Dept.