Total Quality Management (TQM) principles can be applied to education to improve the learning process. The document outlines steps to implement TQM in the classroom, including gathering feedback through questionnaires to understand what is working and needs improving. It also discusses using cooperative learning groups, student teams, and practical exposure to increase student engagement and make lessons more effective. Implementing TQM in education provides benefits like a focus on quality, continuous improvement, and more student participation.

1. Nov 10,21
TOTAL QUALITY
MANAGEMENT
Quality means
doing it right when
no one is looking.
-Henry Ford
Presented by -Dunna Padmavathi

2. Use market segmentation and create personas to get a picture of the people
you are targeting. No need to be precise. A high-level hypothesis is enough
to start testing, and revise as you go.
1. Identify your target customer.
What needs do they have that are adequately met?
2.Know “undeserved” needs
How you will meet your customers needs better than your competitors? Of all
the needs you can address with your product, which ones will you focus on?
3. Define your value proposition
Build only what is needed to create enough value for your target customers
to validate the direction of your product.
4. State your MVP feature set
Create a version of your product to test your MVP hypotheses with your
customers. Apply user experience principles to receive feedback and to bring
your feature set to life for your customers.
5. Make your MVP prototype
Ensure you are testing with your target market so feedback received will help
iterate your product in the right direction. Making your test group answer a
survey is a great way to ensure they possess the attributes of your target
customer.
6. Test it out to your customers
Introduction
Changes
Implementation of TQM
Benefits of TQM
Today's Agenda
Terms

3. Terms
Quality
Quality refers to a parameter that decides the superiority or
inferiority of a product or service.
Total Quality Management
Total Quality management is defined as a continuous
effort by the management as well as employees of a
particular organization to ensure long-term customer
loyalty and customer satisfaction.
Tqm in case of teaching and learning
TQM is defined here as collaborative & the holistic application of
the ideas of the industrial TQM model to teaching and learning.

4. Introduction
TQM has received wide acclaim as an effective approach for
achieving quality and performance enhancements.
With its recognition and acceptance increasing by the day in the
private sector, academic institutions have started to explore the
potential for applying the TQM philosophy to education.
TQM approach in education involves not only achieving high
quality but also influencing all segments of the educational
process: organization, management, interpersonal relations,
material, and human resources, etc. Applying the approach
described above, quality becomes total (integral).

5. Change in curriculum
The first changes have to occur in the attitudes and activities of the
management and educators, in the organization and monitoring of the
educational process, in the evaluation of its results, in the culture of
communication, and especially in the area of interpersonal relations.
The school administrators are expected to employ innovative school reform
initiatives adapted to address learners.
The uses of a TQM Team Approach in the classroom.

6. Implementation of TQM
Feedback questionnaires in the classroom
The questions should be limited to one side of a page and the students must
be given five minutes at the end of the class session to complete the
questionnaire.
To write about assigned topics given in class and the other is to write about
out-of-class topics of their own choice.
1.
2. Student Journals as Feedback
-The in-class topics help the students to summarize and personalize the concepts
and principles presented during the class. The out-of-class topics allow the
students to individualize their journals according to their needs and interests.

7. cont.
3. Cooperative Learning
- Cooperative learning-structured small group work
which distinguish it from other less structured group work, are positive
interdependence and individual accountability
4. Student Teams in the Classroom for different activities
- The use of a TQM Team Approach in the classroom help improve in way of teaching
as well as team engagement.
5. Practical exposure
- In terms of practical experience such as industrial tours, practical analysis can be
made out of it & as well as about the practical work environment.

8. Benefits in classroom
This technique can increase the effectiveness of instruction in the
classroom as well as students involvement.
Students shouldn't put their names on the questionnaire in order to
encourage more open responses.
It enables the instructor to review points that were "muddy," to clear up
questions on assignments and to go into more depth on certain key
points.
A focus on quality
Continuous improvement
The discipline of information
.They increase the participation of the students

9. Thank You