Mitzi Fox has over 15 years of experience in customer service roles in retail. She currently works as a cashier at Metro Ontario, where she provides excellent customer service and problem solving skills. Prior to this, she held seasonal roles doing cleaning and cashier work at a golf club and drug store. Mitzi aims to utilize her strong communication, interpersonal, and public relations skills gained through retail to broaden her career into new industries. She completed college programs in recreation leadership and has taken workshops to improve her interviewing skills.

1. MITZI FOX
mitzifox4@sympatico.ca
855 7715
CAREER OBJECTIVE
To utilize my excellentcustomer service,public relation,interpersonal,and communications skills which Ihave
acquire by working in the retail industry for 15 years. I would like to broaden my experience to bring my skills and
abilities to the mainstream to open differentcareer paths in other industries.
SKILLS ABILITIES EXPERIENCE
CUSTOMER SERVICE/COMMUNICATION/PUBLIC RELATIONS
 Developed excellent customer service and communication skills dealing with the public young and old
 Established and maintained an admirable working relationship with co-workers and supervisors
 Participated well in a team environmentand worked as an independentwith minimal supervision
 Presented work that was well written and communicated ideas in a clear fashion
 Able to multitask,hardworking,organized
 High energy, detail-oriented,problem solver
 Dependable,adaptable, committed
 People person,trustworthy,punctual
 Diffuse situations with difficultcustomers
 Team player
WORK HISTORY
Cashier
10/1993-current METRO ONTARIO INC
 Provide friendly, positive, and quick service to customers in a professional manner
 Routinelyhelping customers in a high-volume retail outlet including express desks
 Managementconsistentlyreceives positive feedback from customers praising the wonderful service I give
 Working knowledge ofcomputerized cash registers,including credit,direct,and gift cards,gift certificates,
coupons and internetcoupons
 Listen,communicate,and give helpful suggestions to customers inquiries
 Problem solving
 Balance cash and file receipts on a daily basis
 Face ups of candy, gum,and magazines
 Keep work area clean, neat, and tidy

2. Page 2 MITZI FOX
Seasonal Cleaner
07/2001-12/2001 EMERALD HILLS GOLF AND COUNTRY CLUB
 Clean,mop,dust,polish,vacuum,garbage pick-up/disposal all areas ofgolfcourse
 Receive and distribute supplies
 Computer inputting
 Opening procedure for building
Cashier
08/1991-07/2001 SHOPPERS DRUG MART
 Meet and greet customers in a friendly professional manner
 Scan items on a cash register
 Rotating stock
 Order, receive, correlate,and verify dairy products and magazines
 Return expire dairy products and magazines for refund
 Scan items with a gun, make labels,and distribute throughoutthe store
EDUCATION
1983-1986 Centennial College,Scarborough Recreation Leadership
1979-1983 W.A. Porter Collegiate,Scarborough Grade 12
WORKSHOPS
YWCA June 2015
How to Ace Your Interview
Gain Confidence with Your Job Interview
Get Your Resume and Cover Letter Noticed
HOBBIES/INTERESTS
Jogging,Walks,Camping,Fishing,Dancing,Motorcycles, Music, Animals
References available upon request