This is the Monday Night Keynote presentation given by Steve Maguire at the Northeast YMCA conference on January 28, 2013.

1. “Place for cheesy title of the
speaker’s program.”
Camp Season Kick off ©
Steve Maguire, M.Ed
go turnstone!

2. “NO ONE
LIKES
YOU!”

4. Basics of great summer camps and camp
staff...
Positive and effective communication
love and perspective of your job -
“Nothing great was ever done without
enthusiasm”
Love of kids

5. Basic # 1
The kids are #1 all the time. Without
our kids, nothing else would exist!
“What is in the best interest of our
kids?” When it comes down to it, keep
this in perspective.

6. Jet Blue does it right...
“Thank you for flying
jetblue, without you, we’d just
be a bunch of tvs flying
around the country.”

7. Basics 2 & 3
smile more
learn together - “As soon as you meet
someone who knows everything, get as
far away from that person as
possible!”

8. Basics 4 & 5
“Every expert was once a
beginner” New and returning staff
help each other!
the 4 % Rule

9. AKA: The top 10

10. Great camps communicate well...
YOU SAY A LOT
WITHOUT SAYING A
LOT! TIM M.

15. Face to
face

16. QuickTime™ and a
decompressor
are needed to see this picture.

17. Communicate! (Continued)
TONE! “SAY WHAT YOU
MEAN AND MEAN WHAT
YOU SAY, BUT DON’T SAY
IT MEAN!”
TMI, OVERSHARING, NO
DEPTH PERCEPTION
TALKER, SPACE BREAKER,

18. Professionalism...
•Line of cars around the
corner waiting to get to
the drive-thru window
•As the line increases, two
employees (upper teens, low
twenties) come outside for
a smoke break

19. “I’m sposed to be
on like mega-psych
meds, but they make
me feel wicked
retarded, so I
don’t take them.

20. Typical Staff Break down
100 %er
Foundationer
Along for the rider
Anchor - “Same ___________ different
day”

21. Great camps and staff live fun
“no person on their death bed ever said ‘i
wish i had spent more time being miserable’
- focus more on the kids if you are having a
bad day!
April Vacation smile

22. Great camps and staff think like a parent...
come from a place of empathy
Think of the most difficult kid you worked with
last year
The great kids are easy to work with
“The ashby kids”

31. Balance is the key
“Too much of anything is a bad
thing” Get a life!
“There is always tomorrow”
Student teaching

32. THE MORNING
WORKOUT

33. RED
LIGH
T!
DOING THE RIGHT THING, EVEN WHEN OTHERS CAN’T
SEE WHAT IS HAPPENING. THE TRUE TEST OF
CHARACTER.

34. set the tone
Early hippie days and the hand visual - The
Skier
Campers will love your staff for setting the tone

35. If it takes less
than a minute,
do it NOW!!
Great staff get
it done...

39. train shoes and
bullets!
Be positive, no
matter what!

40. Great camps and staff avoid “Autopilot”
Burn camp
story

41. They expect excellence all the time...
If you are going to engage
in conflict, what is it worth to
you?

42. QuickTime™ and a
decompressor
are needed to see this picture.

43. be open to plenty of
great moments
great moments
Ray and
Henry