1. ESTELLA LAVERNE BLAKELY jamonstella@gmail.com
134 Sheffield F • West Palm Beach, Florida 33417 • (818) 731-2106
Dedicated and dynamic professional possessing a proven track record of superior performance, seeks to utilize
knowledge and expertise in Program Facilitation, Client Relations, Operational Support, Needs Assessment,
Process Optimization, Inventory Management, Strategic Reporting, and Compliance to
support key functions within a progressive organization.
EXPERTISE: • Highly experienced in supporting operations and best practices.
• Work proactively to ensure best service and logistical coordination.
• Maintain impeccable accuracy in management of financial and business records.
• Provide execution of functions with professional demeanor to support public relations.
PROFESSIONAL ZARA JAZZ CAFÉ LOUNGE & BALLROOM, West Palm Beach, Florida 2015 to Present
EXPERIENCE: Head Bartender/Supervisor [Ramada Inn]
• Interact extensively with clientele to ensure superior experience, training and
mentoring staff to support bar and hospitality operations.
• Work with manager to oversee all aspects of inventory management, ordering,
cost control, and resource allocation to enhance profitability.
NORTH AMERICAN VAN LINES (AGENT), Oklahoma City, Oklahoma 2015 to Present
UNITED VAN LINES, Fontana, California 2004 to 2015
Sullivan Moving & Storage/McCollister’s Transportation
Lumpier/Rider/Transportation Support
• Coordinate execution of shipping/receiving operations, gaining experience in
operating all warehouse equipment.
• Entrusted with forms for electronic descriptive inventory, labeling, trip pack set-ups,
bill of lading, inspection reports, and expense worksheets.
• Responsible for counting, auditing, and testing products.
RALPHS/KROGER, Studio City, California 2014 to 2015
Head of Cultural Council/Customer Service/Merchandiser
• Assisted with operations through superior customer engagement, invigorating brand identity.
• Supported various departments such as deli, produce department, cashier, and inventory/stock.
• Responsible for opening and closing juice bar, overseeing operations without supervision.
• Coordinated/executed various in store events to engage customer base, and promote products.
• Acted as liaison in organizing store field trip tours for middle school students.
CULINARY SERVICES OF AMERICA, Los Angeles, California 2013 to 2015
Product Demo Rep/Bartender/Banquet Server
• Provided outstanding service for high-end clients in Southern California for Corporate
Dining, Catering Companies, Sports, Business Cafeterias, Country Clubs, Private Clubs, etc.
• Executed cashiering, bussing, service, bartending, food running, parking attendant, and
product demonstration roles to support events.
QUITO GAZEBO BAR & RESTAURANT, British Virgin Island 2013 to 2014
Bartender/Server - Internship
• Conducted operations for bartending and food service, opening/closing without supervision.
• Entrusted with balancing, stocking, and ordering of supplies to meet operational needs.
ADDITIONAL 21ST CENTURY INSURANCE COMPANY, Woodland Hills, California
EXPERIENCE: Farmers Insurance Group
Customer Service Representative
• Supported client engagement and service, leveraging extensive knowledge of claim and
time reporting systems within the automobile insurance market.
• Provided quality customer care to internal/external customers, completing high priority
projects for local and international clients.
EDUCATION: ST. STEPHENS UNIVERSITY, Los Angeles, California Conferred 2012
Bachelor’s degree in Hospitality
TRAINING: • Florida Food Handler Training Certified Current
• Dept. of Health Certified Food Handler
• TIPS & National Bartending School, Certified Bartender #342998 Current
AFFILIATIONS: • Veterans of Foreign Wars, Life Member/Asst. VP/Conductress - Ladies Auxiliary
- Elected as Trustee, coordinating financials and supporting operations.
VOLUNTEER: • Support various organizations such as Churches, Schools, Parks, and Boys & Girls Clubs.
• Coached youth in Basketball, Baseball, Networking, Computers, etc.
• Facilitated camping/hiking trips for youth and disabled individuals.
• Assisted food banks and homeless shelter, supporting community outreach.
TECHNOLOGY: • MS Word • Excel • PowerPoint • Outlook • Adobe
• APS/PLCS • Social Media/Networking • Various Proprietary Software