1. 95 Prestwyck Oak Place Lawrenceville, Georgia, 30043 770-820-4918 plpeterman@gmail.com
PHILIP PETERMAN
95 Prestwyck Oak Place
Lawrenceville, Georgia, 30043
770-820-4918
plpeterman@gmail.com
QUALIFICATIONS
SUMMARY
 More than 20 years experience is retail sales and management
 Very dedicated to excellent customer service
 Able to work well with others and have always been a team player
 Strong Background in employee/customer relations, communication with management
EDUCATION EASTERN FLORIDA STATE UNIVERSITY, COCOA, FL
Associate Degree in Business Administration
WORK
EXPERIENCE
SELF EMPLOYED, LAWRENCEVILLE, GA
Retail Sales-Snyders/Lance, Pepperidge Farm, Kelloggs, Kraft Foods, Oct 2005 – Jan 2015
 Greet customers and ascertain what each customer wants or needs to maximize sales.
 Recommend, select, and help locate or obtain merchandise displays based on customer needs
and desires.
 Provided Outstanding customer service to each client, meeting and often exceeding their
expectations.
 Effectively order and replenish store merchandise
 Arrange and display merchandise to promote sales.
SYNERGY FINANCIAL PARTNERS, CUMMING, GA
Sales Associate, Jun 2014 – present
 Seek out new clients and develop clientele by networking to find new customers and generate
lists of prospective clients.
 Ensure that policy requirements are fulfilled, including any necessary medical examinations
and the completion of appropriate forms.
 Explain features, advantages and disadvantages of various policies to promote sale of
insurance plans.
 Attend meetings, seminars and programs to learn about new products and services, learn new
skills, and receive technical assistance in developing new accounts.
CONTEMPORARY SERVICE CORPORATION/ SHOWPROS ENTERTAINMENT,
ATLANTA, GA
Crowd Management/Guest Services, Feb 2003 – present
 Provide Outstanding Customer Service to all Guests at events
 Using training techniques, provide crowd management before, during and after events
 Provide personal interaction with Guests, Artists, and other Employee's during events
PUBLIX SUPERMARKETS, LAKELAND, FL
Customer Service Manager, Jan 1991 – Jun 2006
 Customer Service Manager, Office Staff, Cashier, Grocery Clerk
 Developed customer relationships, supervised front-end operations, controlled cash
accountability.
 Effectively managed payroll, weekly schedules, and day to day operations of store, hired and
trained new employees, held weekly department meetings
 Built relationships with other store management, employees, and outside vendors
ADDITIONAL
SKILLS
 GA Insurance Agent License
 GA Real Estate License