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Nelson Hernandez Resume-2

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Nelson Hernandez Resume-2

  1. 1. Nelson Hernandez 70 SW 91st Ave, Plantation FL 33324 – 973-968-0408 – Nelsonyhdez@gmail.com Summary  Experienced restaurant manager who oversaw a high-volume, $4 million dollar restaurant.  Versed in daily operations, P&L, staffing and inventory management. Accomplishments  Recognized as one of the top ten restaurant managers in a 37-store chain in New Jersey.  Experience opening a restaurant from start to finish  Managed a team of over 50 employees  Played a key role in obtaining restaurant’s top honors, and increasing overall sales by 10%. Professional Experience Moes Southwest Grill April 2016 - Present General Manager Sunrise, FL  Responsible for all aspects of a $1.1 million dollar business.  Helping to create a marketing plan to increase catering sales.  Helping to create a food cost plan to reduce food cost by 4%.  Monthly reviews of P&L with the owners, to ensure proper monthly goals are set. Miami Purveyors December 2015 – April 2016 Area Sales Manager Broward County, FL  Competitively prospect new business in local territory.  Perform comprehensive market research on products and local business.  Actively cold and warm call prospects to get a foot in the door  Maintain a 24/7 availability for customers questions and concerns  Draft sale proposals and complete contracts  Suggestive selling of featured products to current customers  Demonstrate products at customers’ locations and answer questions about the services and product. Blue Star Pure Water November 2014 – December 2015 Sales and Operations Belleville, NJ  Created a marketing plan that helped increase sales by 20%.
  2. 2.  Developed a delivery routine that eased drivers with their daily duties.  Educate prospects and customers about the benefits of our different types of water.  Maintained excellent client retention rate, and grew new registration by 35%.  Highly valued employee acknowledge as consistent, dependable and hard working. Noodles and Company May 2013 - November 2014 General Manager Fair Lawn, NJ  Helped open a $1.5 million dollar store in Fair Lawn NJ.  Partnered with various local colleges and high schools for fundraising events.  Networked and partnered with local business in order to increase catering sales.  Created a shift routine for the entire restaurant, which allowed excellent service to be met while protecting profits.  Developed and maintained exceptional customer service standards.  Consistently maintained high level of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality. Panera Bread December 2009 – May 2013 General Manager Paramus, NJ  Analyzed P&L statements in order to optimize net profit of the business.  Conducted weekly management meetings in order to ensure organizational efficiency.  Consistently top 3 in overall and catering sales throughout the state of New Jersey.  Helped with the development various assistant manager into a General manager position.  Efficiently followed training guidelines, which helped in development of numerous managers and associate trainers.  Analyzed Mindshare to implement strategies to improve and maintain excellent customer service.  Decreased labor by 30 hours per week, through cross training certification of all team members. Manager Paramus, NJ June 2006 – December 2009  Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.  Ensured proper cleanliness was maintained in all areas of the kitchen and the front of the house.  Optimized profits by controlling food, beverage and labor costs on a daily basis.  Performed restaurant walk-throughs to gauge timeliness and excellent service quality. Team Member June 2004 – June 2006 Paramus, NJ  Work every position of the restaurant based on the business needs.  Train new team members on restaurant protocols and mentor for increased performance.
  3. 3.  Constantly met with managers to provide feedback on team member morale and productivity suggestions.  Help managers with daily shift routines and cleaning duties. EDUCATION SUNY Old Westbury Bachelors of Science: Business Management Old Westbury, NY  Courses in Hospitality and Restaurant Management  Coursework in business  Basic Vocational Certificate: Restaurant operations Computer Skills Microsoft Word, Excel, PowerPoint, Aloha, Micros. Fluent both English and Spanish.

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