1. Nelson Hernandez
70 SW 91st Ave, Plantation FL 33324 – 973-968-0408 – Nelsonyhdez@gmail.com
Summary
 Experienced restaurant manager who oversaw a high-volume, $4 million dollar
restaurant.
 Versed in daily operations, P&L, staffing and inventory management.
Accomplishments
 Recognized as one of the top ten restaurant managers in a 37-store chain in New Jersey.
 Experience opening a restaurant from start to finish
 Managed a team of over 50 employees
 Played a key role in obtaining restaurant’s top honors, and increasing overall sales by
10%.
Professional Experience
Moes Southwest Grill April 2016 - Present
General Manager
Sunrise, FL
 Responsible for all aspects of a $1.1 million dollar business.
 Helping to create a marketing plan to increase catering sales.
 Helping to create a food cost plan to reduce food cost by 4%.
 Monthly reviews of P&L with the owners, to ensure proper monthly goals are set.
Miami Purveyors December 2015 – April 2016
Area Sales Manager
Broward County, FL
 Competitively prospect new business in local territory.
 Perform comprehensive market research on products and local business.
 Actively cold and warm call prospects to get a foot in the door
 Maintain a 24/7 availability for customers questions and concerns
 Draft sale proposals and complete contracts
 Suggestive selling of featured products to current customers
 Demonstrate products at customers’ locations and answer questions about the services
and product.
Blue Star Pure Water November 2014 – December 2015
Sales and Operations
Belleville, NJ
 Created a marketing plan that helped increase sales by 20%.

2.  Developed a delivery routine that eased drivers with their daily duties.
 Educate prospects and customers about the benefits of our different types of water.
 Maintained excellent client retention rate, and grew new registration by 35%.
 Highly valued employee acknowledge as consistent, dependable and hard working.
Noodles and Company May 2013 - November 2014
General Manager
Fair Lawn, NJ
 Helped open a $1.5 million dollar store in Fair Lawn NJ.
 Partnered with various local colleges and high schools for fundraising events.
 Networked and partnered with local business in order to increase catering sales.
 Created a shift routine for the entire restaurant, which allowed excellent service to be met
while protecting profits.
 Developed and maintained exceptional customer service standards.
 Consistently maintained high level of cleanliness, organization, storage, and sanitation of
food and beverage products to ensure quality.
Panera Bread December 2009 – May 2013
General Manager
Paramus, NJ
 Analyzed P&L statements in order to optimize net profit of the business.
 Conducted weekly management meetings in order to ensure organizational efficiency.
 Consistently top 3 in overall and catering sales throughout the state of New Jersey.
 Helped with the development various assistant manager into a General manager position.
 Efficiently followed training guidelines, which helped in development of numerous
managers and associate trainers.
 Analyzed Mindshare to implement strategies to improve and maintain excellent customer
service.
 Decreased labor by 30 hours per week, through cross training certification of all team
members.
Manager
Paramus, NJ June 2006 – December 2009
 Assigned tasks and oversaw the direction of employees to ensure compliance with food
safety procedures and quality control guidelines.
 Ensured proper cleanliness was maintained in all areas of the kitchen and the front of the
house.
 Optimized profits by controlling food, beverage and labor costs on a daily basis.
 Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
Team Member June 2004 – June 2006
Paramus, NJ
 Work every position of the restaurant based on the business needs.
 Train new team members on restaurant protocols and mentor for increased performance.

3.  Constantly met with managers to provide feedback on team member morale and
productivity suggestions.
 Help managers with daily shift routines and cleaning duties.
EDUCATION
SUNY Old Westbury
Bachelors of Science: Business Management
Old Westbury, NY
 Courses in Hospitality and Restaurant Management
 Coursework in business
 Basic Vocational Certificate: Restaurant operations
Computer Skills
Microsoft Word, Excel, PowerPoint, Aloha, Micros.
Fluent both English and Spanish.