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Designing Product




100
49
     Why building an awesome
     product nobody wants?

             “Build it, they may not come”


                        Talk to customers,
                before writing a single code
50
              Fail-Fast; and
             Get Traction-Fast

Really means Fail-Fast on bad             ideas

It does not mean abandoning project too
quickly
51
              Quick build, validate,
               measure and learn.
     It’s in our engineer DNA that we
     like to build a perfect system

 In an early stage,

 Resist to be perfect
52
       Can you tell the difference:
       Progress vs. Wasted Progress?

           Run tight,
         small loops of
  Ideas (Hypothesis),
 Validate/Measure and
                 Build
53
         Don’t just accumulate work
         done without measuring

       Measurement will give you
       feedback to continue path, or to
       change direction

     User Traffic  Retention Rate
            Bounce Rate
User Happiness            Conversion Rate
54
     It’s OK to write messy codes
     during validation process
55
      Your spec should be UI
      prototypes

         Written spec is easily
                     obsolete

          The cost of writing,
                 maintaining
     UI prototype is minimal
                      and fun
56
      Suppress many of your ideas


It’s not a feature to feature
competition

       It’s who solves
 the problems the best
57
     Just build it now and fast.
     No need for optimization yet.



                     Your code will likely
                         be a throw away
                   as you gather feedback
58
      Concentrate on core scenarios
      Make it great!


     No place for   mediocrity
                    People either love it
                    Or hate it!
59
     Ignore your 10% cases.
     That will take 90% of your energy
60
       Eat your own dog food daily


     Use your own product
                 regularly


              In the early phase,
          It’s better than hiring
                a full-time tester
61
     Boost virality, make sharing a
     click a way




              People love to share
62
          Boost retention rate.
          Human is a curios being


   Add a few analytics, news
about themselves and friends


          e.g.“your doc has
       been viewed 5 times”
63
         Boost retention rate.
         Human craves for attentions


RIM (Blackberry), Twitter, Facebook do this perfectly

They make users addicted to their product, by telling
them – “You’re important”
64
     Minimize Frictions
     Users are “very lazy” nowadays


One click
     One minute setup


No installation
65
     Don’t give user options
     Set appropriate default

They have enough
   other things to
            worry
66
        Ship your product with a
        minimum feature set

     Enough to showcase
      Your core scenarios

               Add features
                 later after
         after undisputable
                   feedback
67
        After iterations, often ask what
        features to drop, instead of add


 Remember, your ideas are just
 a hypothesis; willing to let go

Pivot on your core beliefs, and
go to other directions appropriately
68
     What Microsoft, Google, Apple
     can’t afford, but you can?

           They can’t ship a crappy product,
                          even for their beta
           They have reputation to maintain,
                                   You don’t!
                                   Use it to run
                        a tight feedback loop to
                          improve your product
69
      Without instant gratification
      Users drop like a fly
     First 60 second experience is critical


 I saw dead users
 leaving
70

      Create a product that 10x
      better

                Dare to be different


 Stand up and get noticed
 The world is a very noisy place
 (and getting worse by day…)
71
       Collect less, better privacy,
       security.



Many analytics tools are good
enough to measure user behavior
72
     Don’t put any features, concepts
     that you can’t explain in 15 secs


                         Does your product
                            ship with you?


                               Don’t make
                                user think
73
        Reach Product-Market Fit
        Phase. Celebrate, Work Harder.



 40%             will be upset

     If your service discontinues
74
       Watch out for your
       site performance




Users have no patience
         for sluggish sites
75
     Do a side project/experiment.
     Minimize your risk




              Many side projects
              made it big
76
         Use Cloud Computing


  Let’s not be IT guys
Let’s focus on building
          great product

     Sleep better at night
77
      Building a new walled garden,
      community is really, really hard


Piggy back existing ones
linked-in               facebook
             twitter

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Mettere insieme i Prodotti/Servizi di una Start-Up

  • 2. 49 Why building an awesome product nobody wants? “Build it, they may not come” Talk to customers, before writing a single code
  • 3. 50 Fail-Fast; and Get Traction-Fast Really means Fail-Fast on bad ideas It does not mean abandoning project too quickly
  • 4. 51 Quick build, validate, measure and learn. It’s in our engineer DNA that we like to build a perfect system In an early stage, Resist to be perfect
  • 5. 52 Can you tell the difference: Progress vs. Wasted Progress? Run tight, small loops of Ideas (Hypothesis), Validate/Measure and Build
  • 6. 53 Don’t just accumulate work done without measuring Measurement will give you feedback to continue path, or to change direction User Traffic Retention Rate Bounce Rate User Happiness Conversion Rate
  • 7. 54 It’s OK to write messy codes during validation process
  • 8. 55 Your spec should be UI prototypes Written spec is easily obsolete The cost of writing, maintaining UI prototype is minimal and fun
  • 9. 56 Suppress many of your ideas It’s not a feature to feature competition It’s who solves the problems the best
  • 10. 57 Just build it now and fast. No need for optimization yet. Your code will likely be a throw away as you gather feedback
  • 11. 58 Concentrate on core scenarios Make it great! No place for mediocrity People either love it Or hate it!
  • 12. 59 Ignore your 10% cases. That will take 90% of your energy
  • 13. 60 Eat your own dog food daily Use your own product regularly In the early phase, It’s better than hiring a full-time tester
  • 14. 61 Boost virality, make sharing a click a way People love to share
  • 15. 62 Boost retention rate. Human is a curios being Add a few analytics, news about themselves and friends e.g.“your doc has been viewed 5 times”
  • 16. 63 Boost retention rate. Human craves for attentions RIM (Blackberry), Twitter, Facebook do this perfectly They make users addicted to their product, by telling them – “You’re important”
  • 17. 64 Minimize Frictions Users are “very lazy” nowadays One click One minute setup No installation
  • 18. 65 Don’t give user options Set appropriate default They have enough other things to worry
  • 19. 66 Ship your product with a minimum feature set Enough to showcase Your core scenarios Add features later after after undisputable feedback
  • 20. 67 After iterations, often ask what features to drop, instead of add Remember, your ideas are just a hypothesis; willing to let go Pivot on your core beliefs, and go to other directions appropriately
  • 21. 68 What Microsoft, Google, Apple can’t afford, but you can? They can’t ship a crappy product, even for their beta They have reputation to maintain, You don’t! Use it to run a tight feedback loop to improve your product
  • 22. 69 Without instant gratification Users drop like a fly First 60 second experience is critical I saw dead users leaving
  • 23. 70 Create a product that 10x better Dare to be different Stand up and get noticed The world is a very noisy place (and getting worse by day…)
  • 24. 71 Collect less, better privacy, security. Many analytics tools are good enough to measure user behavior
  • 25. 72 Don’t put any features, concepts that you can’t explain in 15 secs Does your product ship with you? Don’t make user think
  • 26. 73 Reach Product-Market Fit Phase. Celebrate, Work Harder. 40% will be upset If your service discontinues
  • 27. 74 Watch out for your site performance Users have no patience for sluggish sites
  • 28. 75 Do a side project/experiment. Minimize your risk Many side projects made it big
  • 29. 76 Use Cloud Computing Let’s not be IT guys Let’s focus on building great product Sleep better at night
  • 30. 77 Building a new walled garden, community is really, really hard Piggy back existing ones linked-in facebook twitter