Strategies for Fund Raising in Voluntary Sector Why?/ Tools/ What works/  What does not! Presented at Training on Mobilisation and Management of Community Resources, NIPCCD, New Delhi, India
Why raise funds at all? Shifting of International resources Potential within India Flexible funds Regular and Sustainable funds Advocacy at profit
Raising Funds through Direct Marketing Corporations & Foundations Employee Groups Events
Direct Marketing Tool Box Direct Mailers Telemarketing FTF (Face to Face) On-line solicitation DR (Direct Response) TV
Direct Mail Pack OME (Outer Mailing Envelope) An appeal letter Donation Coupon BRE (Business Reply Envelope) Leaflet Lift Letter Premiums/Gimmicks
Acquisition Pack OME Premiums BRE Lift Letter Head Letter Donation Coupon
Other Direct Mail Aspects Cold Mail  Warm Mail Thank you Mail Response Rates Profitability-RoI
Direct Mail  Lift Letter Warm Mail BRE Banks’ high net worth client lists Gold card / Diner card lists Good Magazine subscription lists Newsletter / Annual Report Tax-mail Stories
Direct Mail Reckless Cold Mail Improper gap CA/Doctor/Lawyer lists Too text heavy mailers Pictures of distress Girl child mailers in North India Couriers ?
Face to Face A team of Direct Sales People at: Door to Door Office to Office Street Corners Malls
OutsourcedFace2Face Sales Universality of your cause Good brand awareness Compatible outsourcing partner Regular orientation Concise presentation literature Large numbers tapped Close monitoring
Outsourced F2F Sales Too much aggression Low employee replacement Cash donations Low levels of general awareness Improper donor servicing
Telecalling Calling on Home Numbers Calling on Office Numbers Calling on Mobiles In-house Outsourced Cold & Warm
Telecalling Very effective for new donors and retention both Backed by cheque pick-up facility Smart communicator- non-intrusive Crisp script Effective even during weekdays
Telecalling Residences in afternoons Follow-up calls not made Several people same database Reckless calling on mobiles
On-line Solicitation Web Banners  Emails Website with Payment Gateway Web 2.0- user generated content and communities
DR TV TV Spot with call back number/website address/SMS/ Postal address Call for Action Telethon as extensions of DR TV
Finally what works Integrated Campaign
Corporate Giving Indian Overview
Corporate Giving Motivations in India Philanthropic Planned Philanthropy Corporate Social Responsibility (CSR) Tax Local Community Relations Marketing and Image Building Relationship building with government Employee Relations
CSR major players/cause in India Micro-finance ABN Amro Bank Education, IT Education Azim Premji Foundation (Wipro) Causes Corporate Foundations Children Education, Community Development, Micro-finance ICICI Bank Community Development Tata Council For Community Initiatives  HIV/AIDS Bill & Melinda Gates Foundation Health, Education Infosys Foundation Self Help Groups ITC Self Help Groups UniLevers India
Planned Philanthropy Players in India Coca-Cola Water Apollo Tyres, Glaxo SmithKline (GSK) HIV/AIDS Johnson and Johnson, GSK Health LG, Schnieder, UPS (theme for 2005), Ballarpur Industries (BILT), HDFC, Coca-Cola Children Education Samsung, Microsoft IT  HDFC, HUDCO Housing Amway Foundation Visually Challenged Aditya Vikram Birla Group, Maruti, BILT, National Thermal Power Corporation, Public Sector Enterprises Community Development Corporations Causes
Players in Cause Based Marketing P&G Tata Salt Mobile services providers like Airtel, Hutch, Spice Jet Airways Nokia The Oberoi Hotels Corporation Bank Citibank HDFC Bank Standard Chartered Bank Pfizer Ranbaxy Laboratories Titan Watches
Corporates with Employee Involvement American Express  (Good Citizenship Programme) Cadence Design Systems  (Spirit of Stars and Strikes) Adobe Systems Flextronics UPS Tata Tea
High Visibility Fundraisers-1 Standard Chartered Mumbai Marathon Raised $ 1 million in 2005 Beneficiaries- a slew of NGOs through Give Foundation Extensive National and International Visibility across various medium
High Visibility Fund Raiser- 2 CRY Telethon Extensive 6 hours time slot on Sony TV Celebrity endorsement/ mass public involvement/ corporate involvement  Raised $ 250,000 Lots of mass media coverage
Cause Based Affinity Cards in India Citibank-CRY  Citibank-WWF Citibank Women’s Card ICICI Bank- HelpAge India GE Social Card ( several NGOs)
Corporates Providing Donation Platforms Jet-Save the Children In-flight collection programme Oberoi-CRY Pillow Envelope
Major Cause Related Marketing Associations in India P&G Children Education Programme contributed $ 300,000 Tata Salt Girl Child Education Programme contributes around $ 150,000 per annum
 

Starting Fundraising for NGOs in India

  • 1.
    Strategies for FundRaising in Voluntary Sector Why?/ Tools/ What works/ What does not! Presented at Training on Mobilisation and Management of Community Resources, NIPCCD, New Delhi, India
  • 2.
    Why raise fundsat all? Shifting of International resources Potential within India Flexible funds Regular and Sustainable funds Advocacy at profit
  • 3.
    Raising Funds throughDirect Marketing Corporations & Foundations Employee Groups Events
  • 4.
    Direct Marketing ToolBox Direct Mailers Telemarketing FTF (Face to Face) On-line solicitation DR (Direct Response) TV
  • 5.
    Direct Mail PackOME (Outer Mailing Envelope) An appeal letter Donation Coupon BRE (Business Reply Envelope) Leaflet Lift Letter Premiums/Gimmicks
  • 6.
    Acquisition Pack OMEPremiums BRE Lift Letter Head Letter Donation Coupon
  • 7.
    Other Direct MailAspects Cold Mail Warm Mail Thank you Mail Response Rates Profitability-RoI
  • 8.
    Direct Mail Lift Letter Warm Mail BRE Banks’ high net worth client lists Gold card / Diner card lists Good Magazine subscription lists Newsletter / Annual Report Tax-mail Stories
  • 9.
    Direct Mail RecklessCold Mail Improper gap CA/Doctor/Lawyer lists Too text heavy mailers Pictures of distress Girl child mailers in North India Couriers ?
  • 10.
    Face to FaceA team of Direct Sales People at: Door to Door Office to Office Street Corners Malls
  • 11.
    OutsourcedFace2Face Sales Universalityof your cause Good brand awareness Compatible outsourcing partner Regular orientation Concise presentation literature Large numbers tapped Close monitoring
  • 12.
    Outsourced F2F SalesToo much aggression Low employee replacement Cash donations Low levels of general awareness Improper donor servicing
  • 13.
    Telecalling Calling onHome Numbers Calling on Office Numbers Calling on Mobiles In-house Outsourced Cold & Warm
  • 14.
    Telecalling Very effectivefor new donors and retention both Backed by cheque pick-up facility Smart communicator- non-intrusive Crisp script Effective even during weekdays
  • 15.
    Telecalling Residences inafternoons Follow-up calls not made Several people same database Reckless calling on mobiles
  • 16.
    On-line Solicitation WebBanners Emails Website with Payment Gateway Web 2.0- user generated content and communities
  • 17.
    DR TV TVSpot with call back number/website address/SMS/ Postal address Call for Action Telethon as extensions of DR TV
  • 18.
    Finally what worksIntegrated Campaign
  • 19.
  • 20.
    Corporate Giving Motivationsin India Philanthropic Planned Philanthropy Corporate Social Responsibility (CSR) Tax Local Community Relations Marketing and Image Building Relationship building with government Employee Relations
  • 21.
    CSR major players/causein India Micro-finance ABN Amro Bank Education, IT Education Azim Premji Foundation (Wipro) Causes Corporate Foundations Children Education, Community Development, Micro-finance ICICI Bank Community Development Tata Council For Community Initiatives HIV/AIDS Bill & Melinda Gates Foundation Health, Education Infosys Foundation Self Help Groups ITC Self Help Groups UniLevers India
  • 22.
    Planned Philanthropy Playersin India Coca-Cola Water Apollo Tyres, Glaxo SmithKline (GSK) HIV/AIDS Johnson and Johnson, GSK Health LG, Schnieder, UPS (theme for 2005), Ballarpur Industries (BILT), HDFC, Coca-Cola Children Education Samsung, Microsoft IT HDFC, HUDCO Housing Amway Foundation Visually Challenged Aditya Vikram Birla Group, Maruti, BILT, National Thermal Power Corporation, Public Sector Enterprises Community Development Corporations Causes
  • 23.
    Players in CauseBased Marketing P&G Tata Salt Mobile services providers like Airtel, Hutch, Spice Jet Airways Nokia The Oberoi Hotels Corporation Bank Citibank HDFC Bank Standard Chartered Bank Pfizer Ranbaxy Laboratories Titan Watches
  • 24.
    Corporates with EmployeeInvolvement American Express (Good Citizenship Programme) Cadence Design Systems (Spirit of Stars and Strikes) Adobe Systems Flextronics UPS Tata Tea
  • 25.
    High Visibility Fundraisers-1Standard Chartered Mumbai Marathon Raised $ 1 million in 2005 Beneficiaries- a slew of NGOs through Give Foundation Extensive National and International Visibility across various medium
  • 26.
    High Visibility FundRaiser- 2 CRY Telethon Extensive 6 hours time slot on Sony TV Celebrity endorsement/ mass public involvement/ corporate involvement Raised $ 250,000 Lots of mass media coverage
  • 27.
    Cause Based AffinityCards in India Citibank-CRY Citibank-WWF Citibank Women’s Card ICICI Bank- HelpAge India GE Social Card ( several NGOs)
  • 28.
    Corporates Providing DonationPlatforms Jet-Save the Children In-flight collection programme Oberoi-CRY Pillow Envelope
  • 29.
    Major Cause RelatedMarketing Associations in India P&G Children Education Programme contributed $ 300,000 Tata Salt Girl Child Education Programme contributes around $ 150,000 per annum
  • 30.