Stacey Jalowitz is seeking a business management position utilizing her skills in customer service, management, human resources, and business ethics. She has over 10 years of professional experience, including as a Student Finance Advisor at Rasmussen College and Executive Team Leader at Target Corporation. Jalowitz has a Bachelor's degree in Business Administration from the University of Wisconsin-Eau Claire and is actively involved in her professional community.
1. STACEY MARIE JALOWITZ
2645 Hilltop Lane
River Falls, WI 54022
staceyheinz01@hotmail.com
651-895-4684
Business Management professional with knowledge in customer service, management, human resources, and business ethics seeking
employment opportunities on a team that will be able to utilize my skills in order to improve their business.
PROFESSIONAL QUALIFICATIONS
Proven experience and related training in the following areas:
Customer Service Team Leadership
Accounts Receivable and Reconciliation Excellent Verbal and Written Communication Skills
Federal and State Regulations & Compliance
Project Ownership
PROFESSIONAL EXPERIENCE
Student Finance Advisor July, 2010 – November, 2014
Rasmussen College
Lake Elmo, Minnesota
Served as interim Director of Student Financial Services while in transition.
Administrator of Minnesota State Grant program for over 700 currently enrolled students.
Administrator of Veteran's Affairs program for 40 currently enrolled military students, including timely communication with
Veteran's office regarding educational benefits.
Project Owner of the Work Study program for 15 currently enrolled students, which included both Federal and State
requirements.
Collaborate with faculty and staff to assist in the hiring process of current students through the Federal and State Work Study
program. This includes posting the position, interviewing the students, completing the correct paperwork for human resources,
and reconciling the program to meet federal and state regulations.
Meet and discuss financial responsibilities with over 100 new students every quarter, including grant and loan eligibility.
Obtain and manage over 200 student financial aid accounts by meeting all company goals while providing exceptional customer
experience on a daily basis.
Utilize professional judgment to determine student financial aid eligibility based on specific situations.
Collect 3 million dollars in financial funding every quarter through correct packaging, awarding, and communication with
students.
Collaborate with team to understand new initiatives and developing programs in higher education.
Process refunds for federal funding for all active students.
Actively communicate with admissions, registrar, and student services staff to ensure that students receive requested information
correctly and timely.
Executive Team Leader May, 2005 – July, 2010
Target Corporation
Minneapolis, Minnesota
Drive sales performance by managing a 17 million dollar department, 29 million dollar store.
Increased productivity by over 3% while managing over 3,000 hours of weekly payroll.
Cut controllable expenses by over $300,000 while increasing controllable profit.
Collaborate with business partners to reduce medical claims by over 35%.
Coordinated and developed day to day plans for 1 million dollar total store remodel.
Identified individual strengths to develop business leaders through impactful training and career planning.
Created a diverse, inclusive, and engaged team culture through assessments and action plans.
Actively managed team's performance, including 140 team members and 7 team leaders, with feedback, coaching, and
recognition of accomplishments.
Assisted in assessing and selecting of employees through interviewing and termination.
Led the communication of business strategies and objectives to team members and superiors on a weekly basis.
2. Oversaw multiple locations.
Gathered and provided feedback on potential store process changes to upper management.
Led a compliance culture to mitigate legal risk.
Assessed daily logistics, sales, operational, and payroll reports to monitor progress towards the short and long term objective of
the business unit.
Experience in multiple departments within a store.
PROFESSIONAL DEVELOPMENT AND ACCOMPLISHMENTS
Active member of the Minnesota Association of Financial Aid Administrators (MAFAA)
Active member of the Diversity Club at Rasmussen College
Active member of the Teaching and Learning Committee at Rasmussen College
Participated in MAFAA conference - Fall of 2010 and 2011, Spring 2013
Attended Spring Leadership Institute for Women in Higher Education at St. Cloud State University
Participated in Start Something Program that worked with Underprivileged Youth at Target Corporation
Graduated from Emerging Leadership Program through Rasmussen College – Summer 2013
Developed tracker for a program that was utilized company wide.
Earned recognition for high productivity and quality of customer service while understaffed in our department.
Created a template for our department to bring to our weekly one on one meeting with our supervisor to track development.
EDUCATION EXPERIENCE
Bachelor of Science, May 2005
University of Wisconsin - Eau Claire
Major: Business Administration
Minor: Marketing
Specialization in Business Communication
Individual Progress Student, January 2011
Rasmussen College – Lake Elmo, MN
Class – Multicultural Communication in the Workplace