This document is a resume for Kimberly Dole seeking a management position. It summarizes her career experience in career services and management roles over 15 years, primarily within the education industry. She has extensive experience in recruiting, staffing, career development, and building relationships to help students secure employment. Her resume details roles as Director of Career Services at several colleges, where she met employment goals and developed employer relationships. Earlier roles included Area Supervisor and Store Manager for beauty brands, where she managed multiple locations and teams.

1. Kimberly Dole
1573 Baytree Drive
Romeoville, IL 60446
(630)432-3175
kdole81@gmail.com
Professional
Summary
An enthusiastic, committed and hardworking individual seeking a Management
Position within a professional business environment utilizing strong Management,
Training and Customer Experience Focus to build and develop a strong, successful
team.
Key Skills Recruiting/Staffing/Hiring/On Boarding
Management/Development
Client/Customer Relations
Team Building/Team Recognition
Customer Experience/Retention
Strategy Implementation
Marketing/Promoting Skills
Budgeting/Store Costs/Labor Budgets
Goal Setting and Achievement
Day-to-Day Operations
Scheduling
P & L Management
Team Leadership/Building Sales
Training/Coaching/Performance
Reviews
Product Knowledge
Operations Management
Advanced knowledge of Microsoft
Office
Strong B2B Sales management &
Account Development
Career Progression
Westwood College
Chicago, IL/Woodridge, IL
Director of Career Services
September 2015-Present
Zenith Education Group
(Formerly Corinthian Colleges)
Melrose Park,IL
Director of Career Services
August 2014-September 2015
Director of two of the four Chicagoland locations. I oversee the training and
education of 300+ students/graduates to help them secure gainful employment
within their field of study. I am responsible for driving outstanding employment
rates and starting salaries for all students and graduates. I am responsible for
building and sustaining employer/client relationships with the focus of obtaining
employment opportunities for all students and graduates.
 Met and exceed established employment goals and outcomes
 Built strong relationships with employers/clients through networking,
cold calling and in-person visits for more than 50% of the week
 Engage in business development efforts in the acquisition of job
leads and opportunities for student and graduate employment with
appropriate staring salaries.
 Set and manage the direction of Career Services, both for the
campus and for the Career Services staff.
 Hold on-campus events that bring employers to the campus –
Expo’s, networking events, employer visits, speakers and interviews.
 Be the face of the campus to the local business community. Attend
networking events, speak at meetings and conferences, call on local
employers to build business relationships, and uncover career
opportunities (internships, jobs, etc.)
Responsible for driving a team to develop 350 + students and place them in
careers related to their field of study. Manage student development, employer
development, and externship activities in order to achieve placement results
meeting and exceeding accreditation standards in all 6 programs on this
campus. Developed a team which included multiple student facing Career
Representatives, employer-facing Account Representatives, and Externship
Coordinators.

2. Kimberly Dole (630) 432-3175
Zenith Education Group
(Formerly Corinthian Colleges)
Merrillville, IN
Director of Career Services
February 2011-August 2014
Zenith Education Group
(Formerly Corinthian Colleges)
North Aurora, IL
Career Services Representative
September 2010-PromotedFebruary
2011
 Maintain consistent and frequent communication with students and
potential employers during the job search period to influence a positive
outcome.
 Keep students informed of employment activities and opportunities
(i.e., job fairs, recruitment events, current open positions, etc.)
 Plan, organize and execute employers’ recruiting events along with
Employer Program Advisory Committee Meetings.
 Provide practical training and assistance in job searching techniques
i.e., resumes cover letters and interviewing skills, etc.)
 Work with students one-on-one to build trusting relationship, facilitate
mock interviews, create individualized employment strategies, and
provide on-going assistance and support when needed.
 Initiate contact with potential employers to promote the college,
programs offered and graduates.
 Maintain strong relationships with local and regional employers to
develop partnering opportunities.
 Ensure that all placement related data is accurately maintained into
Campus Vue.
 Prepare and present reports to senior leadership to share key insights
and opportunities (i.e., job market, employment trends impacting our
programs, placement statistics, etc.)
Responsible for securing employment for over 450 students in 10 different
programs, and preparing for the launch of 7 more programs within the next
year. I directed externship for 6 programs to ensure that we met and exceeded
all ACCSC standards. From June 2013-August 2014 I performed as the
campus Chief Operating Manger, working closely with Admissions and
Finance to ensure all paperwork was 100% Compliant.
 Designed and implemented career services programs (i.e., trainings,
workshops externships etc.) to increase the success rate of graduate
placements.
 Planned and promoted career fairs, on-campus recruiting
opportunities for employers and other career related events.
 Established relationships with students in 1st month to introduce the
Career Services Team and the services available to them.
 Participated in public relations forums to help build positive reputations
for the school and promote the programs we offer.
 Provided clearly defined roles and objectives for the team, monitored
their performance, provided feedback and met regularly to discuss
priorities.
 Identified opportunities to involve others in new and challenging work
assignments that advanced their skills and capabilities within the
organization.
Part of the Management Team that was Awarded the School of Distinction
Award for 2013 from the ACCSC (Accrediting Commission of Career Schools
and Colleges)
Part of a team tasked in finding relevant and trade specific employment for all
programs offered on campus. Worked individually with 50 + graduates as well
as 100+ students to educate and prepare them for the working world.
 Completed and exceeded all ACCSC accreditation goals to ensure the
campus stayed within compliance.
 Provided career coaching to help students set and reach their
employment goals.

3. Kimberly Dole (630) 432-3175
Trade Secret
(Formerly a division of Regis
Corporation/Currently Premier
Salons)
Romeoville, IL
Area Supervisor
July 2008-July2010
Pure Beauty
(Formerly a division of Regis
Corporation/Currently Premier
Salons)
Santa Clara, CA
Group Manager
2007-2008
Store Manager
2006-2007
Ulta Salon, Cosmetics &
Fragrance, Inc.
Kildeer, IL
Retail Manager
2004-2006
 Met with current students to prepare them for their externship as well
future employment opportunities.
Directed and managed 10 stores in the Chicagoland and Northern Indiana
areas. Analyzed store budgets to identify needs and/or reductions. Built and
developed retail and salon teams in all 10 locations to increase and drive sales
while ensuring a great guest service environment. Significant experience in
successful recruiting, staffing and training. Performed monthly checklist to
ensure correct development of store, manager and team. Highly organized
with superior problem-solving and analytical abilities.
 Traveled on multiple occasions to train and develop new Area
Supervisors as well as traveled to recruit and build teams for other
areas.
 Develop and maintain local business relationships to help increase
sales.
 Understand the needs of the customer; handle and resolve customer
concerns to maintain loyalty.
Directed and managed 4 locations. Proven ability to hire the right candidates
for the various locations. Training and mentoring management teams to
develop and groom individuals for the next level. Built a successful salon team.
Helped out in store closures as well as store openings. Participated in
Community Events to help drive sales and build client base.
 Recruited and trained store and salon staff to fill positions quickly and
efficiently with the best fitting talent.
 Ensured a high-level of employee satisfaction through strong
leadership.
 Achieved sales, performance and expense goals in all salons.
Motivated and lead management team to consistently deliver an uplifting
experience for the customer. Recruited, assessed, and hired qualified
management team and staff candidates using an on-line application tool in
accordance with company hiring policies and procedures. Facilitated the New
Hire orientation process and all store internal and external sales and product
training and education, as well as employee learning maps. Implemented and
facilitated key programs to effectively train and develop staff in the areas of
customer service, product knowledge, inventory control and merchandising.
Ensured that all company policies, standards and procedures were
communicated effectively and were implemented, maintained and followed in
a consistent manner.
Education Arizona State University
Tempe, AZ
Bachelors of Fine Arts 2004

4. Kimberly Dole (630) 432-3175
References:
Larry Brueck
Campus President/Everest College
(773) 354-6690
ljbrueck@gmail.com
Kelley Mansfield
Colleague/Director of Education-Everest College
(219) 898-5126
kelleymansfield@hotmail.com
Casey Theis
Advanced Training/Universal Technical Institute
(630) 301-1237
ctheis@uti.edu
Jan Swier
Personal Reference
Accounting Manager/Baker & McKenzie
(847) 387-7005
Jan.swier@bakermckenzie.com