1. Jennifer L. Vawter
4520 Fernway Dr. ~ North Port, Florida 34288
Mobile: 314-704-5799 ~ Jvawter95@gmail.com
OVERVIEW OF QUALIFICATIONS
 Results-oriented approach to drive for results
 Talent for associate engagement and customer service
 Strong communication and leadership skills
 Excellent at hiring, training and building effective teams
 Strong Business Acumen and Managerial Courage
EMPLOYMENT HISTORY
JV’s on Gravois Pub and Grub, St. Louis, Missouri January 2015 – April 2016
Owner/Operator
 Staffing, Training, Recruiting
 Payroll
 P&L, Accounts Payable and Receivable
 Customer Service
 Menu Planning
 Marketing
 Vendor relations
Banfield Pet Hospitals, Mehlville, Missouri November 2012-February 2015
Practice Manager
 Dual managed Two hospitals of 22 associates and 5 doctors for 3 months
 Recruited, trained and developed 12 new hires, Assisted other hospitals with staffing, training and
operations
 Increased Gross Hospital Contribution by 12.5% YTD, Increased APC by 10% over LY
 Increased Revenue per doctor to $2000 and 22 pets per doctor day, Medical Metrics
improvements: Heartworm prevention sales up 22.9%, 53% of client base on
Optimum Wellness Plans
 Assist other managers with their own growth and development as leaders with their teams and
within the market
Banfield Pet Hospitals, O’Fallon, Illinois September 2011-Feb.2013
Practice Manager
 Recruited, trained and developed new associates

2.  Created a team environment with a disengaged team
 Grew revenue to 1.6 million YTD Grew Sunday revenue by 15%
 Medical Metrics improvements: Heartworm Penetration by 21%, 61% of clients on Optimum
Wellness Plans, Grew OWP by 5.6%
 Lead and developed a new Chief of Staff as well as development on several key associates
 Trained and Developed New Practice Managers and staff for other hospitals
Lifetouch Portrait Studios, St. Louis, Missouri 1994-September 2011
Studio Manager 2005-2011
 Responsible for scheduling, labor control, Guest service, photography, sales, host relations, goal
setting, training,
 Travel to assist Field Management in other studios operations, sales, photography and staff
training.
 Grew studio revenue from $426,000.00 to $598,000 - Highest sales volume in the district
 Developed future studio managers
 My photography was published in the company’s “Focus Book” – A companywide collection of
outstanding photography
 Opened 2 New Studios in the St. Louis Market
Temporary District Manager Sept 2010 – Jan 2011
 Lead 11 Studios of 200 + team members during Christmas Peak Season
 Made Sales budget for the Quarter
 Hired, trained and developed seasonal staff
 Responsible for daily operations, payroll, client service and HR issues for district
Field Trainer Jan 2010 – June 2010
 Travel to all studios for training in Sales process, Photography skill sets, Goal setting and
Operations
 Develop other managers on areas of focus for their studio
 Assist District Manager in areas of focus for the district
Digital Conversion Trainer 2007
 Traveled the district training and developing teams on the new digital photography system as
well as in other markets
Education
University of Missouri, Columbia, Missouri
 Associates in Business Administration
 Member of Alpha Phi, Omnicrom Chapter
St. Louis College of Health Careers, St. Louis, Missouri

3.  Certification of Medical Assistant
St. Louis Community College Meramec, St. Louis, Missouri
 General course studies

4.  Assist District Manager in areas of focus for the district
Digital Conversion Trainer 2007
 Traveled the district training and developing teams on the new digital photography system as
well as in other markets
Education
University of Missouri, Columbia, Missouri 1995-1997
 Associates in Business Administration
 Member of Alpha Phi, Omnicron Chapter
St. Louis College of Health Careers, St. Louis, Missouri 1997-1999
 Certification of Medical Assistant
St. Louis Community College Meramec, St. Louis, Missouri 1994-1995
 General course studies

5.  Grew Sunday revenue by 15%
 Medical Metrics improvements: Heartworm Penetration by 21%, 61% of clients on Optimum
Wellness Plans, Grew OWP by 5.6%
 Lead and developed a new Chief of Staff as well as development on several key associates
 Trained and Developed New Practice Managers and staff for other hospitals
Lifetouch Portrait Studios, St. Louis, Missouri 1994-September 2011
Studio Manager 2005-2011
 Responsible for scheduling, labor control, Guest service, photography, sales, host relations, goal
setting, training,
 Travel to assist Field Management in other studios operations, sales, photography and staff
training.
 Grew studio revenue from $426,000.00 to $598,000 - Highest sales volume in the district
 Developed future studio managers
 My photography was published in the company’s “Focus Book” – A companywide collection of
outstanding photography
 Opened 2 New Studios in the St. Louis Market
Temporary District Manager Sept 2010 – Jan 2011
 Lead 11 Studios of 200 + team members during Christmas Peak Season
 Made Sales budget for the Quarter
 Hired, trained and developed seasonal staff
 Responsible for daily operations, payroll, client service and HR issues for district
Field Trainer Jan 2010 – June 2010
 Travel to all studios for training in Sales process, Photography skill sets, Goal setting and
Operations
 Develop other managers on areas of focus for their studio

6.  Assist District Manager in areas of focus for the district
Digital Conversion Trainer 2007
 Traveled the district training and developing teams on the new digital photography system as
well as in other markets
Education
University of Missouri, Columbia, Missouri 1995-1997
 Associates in Business Administration
 Member of Alpha Phi, Omnicron Chapter
St. Louis College of Health Careers, St. Louis, Missouri 1997-1999
 Certification of Medical Assistant
St. Louis Community College Meramec, St. Louis, Missouri 1994-1995
 General course studies