This document discusses leadership and the role of a project manager. It defines leadership as influencing others to accomplish an objective by directing an organization cohesively. The most important leadership trait for a project manager is communication. Good communication involves speaking to express, not impress, as well as showing empathy. Other key leadership attributes include having strong values and ethics, knowledge, and skills. Effective leaders communicate a clear vision with confidence and positive thinking. They focus on collaboration and delegating tasks rather than bossing people around. The best leadership styles are democratic and participative. To be a good leader, one should maintain a positive outlook, trust in others, and avoid complaining or finding faults in people.

1. LEADERSHIP
Oleksa Stelmakh
Delivery Director, PMP©, SoftServe
April, 2014

2. INTRO

3. WHY DO WANT TO BE A PM?
 Destiny
 State of soul
 Way of life
 Fulfillment

4. TYPICAL PROJECT… WHO IS LEADER?
Why Me? Who Else if
not Me?

5. LEADERSHIP
 Leadership is a
process by which a
person influences
others to
accomplish an
objective and
directs the
organization in a
way that makes it
more cohesive and
coherent.

6. LEADERSHIP VS. MANIPULATION

7. LEADERSHIP ATTRIBUTES
Beliefs
Values
Ethics
Character
Knowledge
Skills

9. 10 LEADERSHIP THEORIES

10. QUESTION
Which of the following leadership traits is MOST
important for a project manager?
A. Communication
B. Team building
C. Technical expertise
D. Project control

11. WHAT IS COMMUNICATION?
 Speak to express, not to impress (English
proverb)
 Act
 Feel
 Empathy (Здатність відчувати психологічний стан іншого; співпереживання)

12. ACTOR EXAMPLE'S
 Conversation of
Architect and Client
 PM Conversation with
Customer

13. CLEAR VISION
The best way to predict the future is to invent it.
Alan Kay
 Energy
 Confidence
 Success Radiation
 Positive Thinking
 Panoramic view of future as memory
about future ;)
If you think you can, you can.
And if you think you can't, you're right.
Mary Kay Ash
The job of the leader is to be a "dispenser of
enthusiasm.“ / “Лідер – торговець ентузіазмом”
Benjamin Zander

14. LEADER VS. PERFORMER?
 Clearness
 Order
 Accuracy
 Punctuality

15. LEADER VS. BOSS
 The power (manager, supervisor, lead) does not
make you a leader, it simply makes you the
boss
 Leadership differs in that it makes the
followers want to achieve high goals, rather
than simply bossing people around.

16. LEADER VS. MANAGER
Leadership
Management
Leaders manage and managers
lead, but the two activities are not
synonymous….
Management functions can
potentially provide leadership.
Leadership activities can
contribute to managing.
Nevertheless, some managers do
not lead, and some leaders do not manage.
They overlap, but they are not the
same.
Leadership Management
Leadership Management

17. DO WE WANT TO BE LEADERS?

18. TEST

19. STYLES OF LEADERSHIP
Autocratic
(Authoritarian)
•I want both of
you to. . .
Bureaucratic
(Procedural)
•Following certain
standard or
procedures
Democratic
(Participative)
•Let's work
together to solve
this. . .
Laissez-Faire
(Delegative)
•You two take
care of the
problem while I
go.

20. WHAT IS THE BEST?

21. NEXT STEPS

22. WHAT TO START FROM?
 Belief, Optimism, Trust, Confidence, Positive
thinking, Inspiration
 Collaboration, Delegation, Delegate Completely
 Recognize potential; Find strength in others, not
weakness
 Help to fill gaps; guide, not manage; Articulate
Direction
 Fix the process, not people; Learn and do; Start
over
 Ignore demotivated folks

23. WHAT TO AVOID
 Complaining, Complaining, Complaining (WRONG
customer, PM, team, project, company, country,
president, time, solar system, etc.)
 Panic
 Finding faults with others
 Gossip, negative conversations
 Finding reasons why something is impossible
 Demotivated folks

24. WHAT TO START FROM?
When leaders
make a mistake,
they say, "I was
wrong.“
When followers make
mistakes, they say, "It
wasn't my fault.“
A leader works
harder than a
follower and has
more time;
A follower is always
"too busy" to do what
is necessary.
A leader makes
and keeps
commitments;
A follower makes
and forgets
promises.
A leader says, "I'm
good, but not as
good as I ought to
be;"
A follower says, "I'm
not as bad as a lot of
other people."
Leaders feel
responsible for
more than their
job; Followers say, "I only
work here."
A leader says,
"There ought to be
a better way to do
this;"
Followers say, "That's
the way it's always
been done here."

25. SUMMARY

26. THANK YOU