This document provides instructions for configuring a domain name to point to a Putti or Spark website. It describes editing the domain's zone file to add or modify a CNAME record, specifying putti.co or sparkweb.putti.nz as the URL. It notes this can take 24 hours to take effect and also describes adding the domain name in the Putti CMS.

1. !
Type your domain name (URL) into the address bar on any internet
browser. This will lead you to a Telecom holding page’.

2. Click on the highlighted link (your domain name) and enter in the
User ID and password you have been provided by Spark.
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3. !
Click on ‘Domain List’ on the domain services panel

4. !
Next to your listed domain, you’ll see a drop down list with
‘Choose Action’. Collapse the list and choose ‘Edit Zone File’.

5. Under the ‘Type’ column look for ‘CNAME’
If this is listed, then change the URL listed to the right (next to type) to putti.co.

6. If this is listed, then change the URL listed to the right (next to type) to;
putti.co. (if you are a Putti customer)
sparkweb.putti.nz. (If you are a Spark Business customer)

7. !
For your domain to successfully transfer make sure to type the
address including the full stops
e.g. putti.co. or sparkweb.putti.nz.

8. !
If don’t have a CNAME category then you will need to add one

9. !
Add your complete domain – www.yourdomainname.co.nz under Name.
MAKE SURE TO HAVE WWW. LISTED BEFORE YOUR URL, IF ANY CASE THE DOMAIN IS LISTED
WITHOUT IT, THE WHOLE DOMAIN LINK WILL BREAK

10. !
Choose TTL as 1800.
Type should be ‘CNAME’.
Please enter putti.co. (If you are a Putti customer)
or sparkweb.putti.nz. (If you are a Spark business customer)
in the field next to it on the right.
Now click on ‘Continue’ and it will eventually save your changes

11. !
Make sure to follow the previous details correctly otherwise your
domain name will not point to your Putti website correctly

12. !
Please note that the changes might not reflect right away as it usually
takes about 24 hours to take effect.

13. Add the Domain Name to your CMS
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14. Log in to the platform and navigate over to the ‘layout’ tab, making sure
you are on the ‘web’ view of the platform. This is located in the middle of
your header bar.
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15. On the top section below the header bar, you’ll now see a section
with a url that has an ‘Edit’ icon next to it.
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16. Press the edit pen icon
After you’ve clicked this, you’ll see the ‘Built-in’ section highlighted by
default.
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17. Please click on ‘Custom’
Enter your complete domain name.
E.g.:www.yourdomainname.com.
Note: Please be sure to enter the entire name. Eg: www.example.com. If there
is no www listed before the URL, it will not work.
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18. Click on ‘Update’.
Then press ‘save’ on the top right to save your changes.
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