This document provides instructions for franchisees to create a Google My Business page. It outlines the step-by-step process which includes logging into a personal G+ account, choosing the service area business type, adding the business address and details, specifying the service area by entering cities or zip codes, agreeing to terms and conditions, and verifying the business by having a postcard with a verification code mailed to the business address. The goal is to allow franchisees to start a business page on Google+ and claim their business listing.

1. GET ON G+:
CREATING A ‘GOOGLE MY
BUSINESS’ PAGE
TUTORIAL
THIS IS FOR FRANCHISEES WHO WOULD LIKE TO START A BUSINESS PAGE ON G+.
YOU WILL NEED A PERSONAL G+ ACCOUNT FOR THIS TUTORIAL.

2. LOG INTO G+
IF YOU ALREADY HAVE A PERSONAL G+
PROFILE, THEN THE FIRST STEP IS TO
SIMPLY LOG INTO YOUR G+. DO THIS BY
GOING TO: PLUS.GOOGLE.COM
FROM THERE ENTER THE GMAIL
ASSOCIATED WITH THE ACCOUNT,
FOLLOWED BY YOUR PASSWORD AND
YOU’LL BE LOGGED IN.
IF YOU DO NOT HAVE A G+ PROFILE, THEN
CREATE ONE FOR YOURSELF. GO TO
PLUS.GOOGLE.COM AND SELECT ‘SIGN IN’
LOCATED IN THE UPPER RIGHT CORNER.
THEN SELECT ‘CREATE ACCOUNT’ AND
FOLLOW THE ON SCREEN INSTRUCTIONS.
ONCE YOU’RE LOGGED IN TO YOUR
PERSONAL ACCOUNT YOU SHOULD SEE A
PAGE SIMILAR TO THE SCREENSHOT TO
THE RIGHT. ONCE YOU ARE TO THIS POINT
PROCEED TO THE NEXT STEP.

3. CHOOSE BUSINESS
TYPE
THE NEXT STEP TO CREATING A
GOOGLE MY BUSINESS PAGE IS TO GO
TO THE FOLLOWING WEBSITE:
BUSINESS.GOOGLE.COM/CREATE
ONCE HERE YOU’LL SEE THE
SCREENSHOT TO THE RIGHT. IT’S
VERY IMPORTANT TO SELECT THE
CORRECT BUSINESS TYPE. MAKE SURE
TO SELECT THE ‘SERVICE AREA’
BUSINESS TYPE. THIS WILL TAKE YOU
TO THE NEXT SCREEN IN THE SET UP
PROCESS WHICH IS COVERED ON THE
NEXT SLIDE.

4. SET ADDRESS IN
GOOGLE MAPS
THE NEXT STEP IS TO SET YOUR
ADDRESS UP IN GOOGLE MAPS. YOU’LL
FIND YOURSELF ON THE MAPS PAGE. IN
THE UPPER LEFT CORNER THERE IS A
SEARCH BAR – ENTER YOUR BUSINESS
ADDRESS HERE.
ONCE YOU SEARCH FOR THE ADDRESS
YOU’LL RECEIVE A PROMPT STATING ‘WE
COULD NOT FIND YOUR ADDRESS.’ THIS
IS NORMAL. THERE WILL ALSO BE AN
OPTION TO SAY YOU’VE ENTERED THE
ADDRESS CORRECTLY AND THAT YOU’D
LIKE TO ENTER THE BUSINESS DETAILS
YOURSELF. SELECT THIS OPTION.
ONCE YOU’VE DONE THAT YOU’RE
ONTO THE NEXT STEP.

5. ADD YOUR BUSINESS
DETAILS
THE NEXT STEP IS TO ENTER YOUR
BUSINESS DETAILS. SIMPLY FILL OUT THE
FORM PROVIDED. A PHONE NUMBER IS
OPTIONAL, BUT HIGHLY
RECOMMENDED.
THE CATEGORY MUST BE SELECTED
FROM PRE-DEFINED CATEGORIES;
START TYPING YOUR SERVICES AND
SELECT THE OPTION THAT BEST FITS
WHAT YOU ARE OFFERING.
IT IS ALSO VERY IMPORTANT TO MAKE
SURE YOU CHECK THE BOX AT THE VERY
BOTTOM THAT STATES ‘I DELIVER
GOODS AND SERVICES TO MY
CUSTOMERS AT THEIR LOCATION.’
MAKE SURE YOU DO CHECK THIS BOX.
IF YOUR ADDRESS IS NOT FOUND
YOU’LL BE ASKED TO SET A MARKER ON
THE MAP WHERE YOU ARE LOCATED.
FOLLOW THE INSTRUCTIONS TO DO
THIS IF NECESSARY.
ONCE YOUR BUSINESS DETAILS HAVE

6. ADD SERVICE
AREA
THE NEXT STEP IN THE PROCESS IS TO
ENTER YOUR SERVICE AREA. THERE ARE
THREE WAYS TO DO THIS. YOU CAN ENTER
THE NAMES OF THE CITIES YOU SERVICE
AND SELECT ADD AFTER EACH CITY NAME.
SIMILARLY, YOU COULD ENTER THE ZIP
CODES FOR THE AREAS YOU SERVICE,
SELECTING ADD AFTER EACH SIP CODE.
THE FINAL METHOD IS TO SET A RADIUS
AROUND YOUR BUSINESS ADDRESS. YOU’RE
FREE TO USE WHICHEVER METHOD SUITS
YOU BEST.
MAKE SURE YOU DO NOT CHECK THE BOX
THAT SAYS YOU SERVICE CUSTOMERS AT
YOUR BUSINESS ADDRESS UNLESS YOU
ACTUALLY DO.
ONCE YOU’VE COMPLETED THIS STEP,
SELECT CONTINUE.

7. AGREE TO TERMS
ON THIS PAGE OF THE SETUP YOU
ARE ASKED TO AGREE TO TERMS AND
CONDITIONS. CHECK THE BOX
INDICATING YOU AGREE AND SELECT
CONTINUE. THIS WILL CREATE YOUR
GOOGLE MY BUSINESS PAGE FOR
YOUR BUSINESS!

8. SEND
VERIFICATION
CODE
THE FINAL STEP IS TO HAVE GOOGLE SEND
A VERIFICATION POST CARD TO YOUR
BUSINESS ADDRESS. THIS STEP IS REQUIRED
TO VERIFY THE LEGITIMACY OF YOUR
BUSINESS ON G+. YOU’LL SEE THE PROMPT
TO MAIL THE POST CARD TO YOUR
BUSINESS ADDRESS, SELECT ‘MAIL.’
YOU’LL THEN SEE A PREVIEW OF THE POST
CARD. SELECT ‘SEND POSTCARD’ AND YOU
ARE ALL SET. YOU’LL RECEIVE THE POST
CARD IN THE MAIL WITH A CODE ON IT.
PROVIDE YOUR WMS REPRESENTATIVE
WITH THIS CODE OR IF YOU DON’T HAVE A
REPRESENTATIVE, ENTER THE CODE ON
YOUR GOOGLE MY BUSINESS PAGE.
AFTER SELECTING SEND POST CARD YOU
ARE TAKEN TO YOUR BUSINESS PAGE AND
YOU ARE ALL SET UP.