Somayya Kassim is a Zimbabwean professional with over 15 years of experience in office management, administration, and human resources roles. She has a diploma in accounting and various computer skills. Her career has involved roles of increasing responsibility at Population Services International Zimbabwe, including administrative clerk, research assistant, human resources clerk, receptionist, and human resources assistant. She is seeking a new opportunity to continue her professional development and utilize her skills and experience.

1. Somayya Kassim
14 Greenwood Heights, cnr. Baines/7th
Street, Harare, Zimbabwe
Contact: +263 (0)784 957 542
Email:-somayyakassim@yahoo.co.uk
PROFESSIONAL PROFILE
An enthusiastic, energetic and dynamic lady who is self-motivated and hardworking, enjoys
being part of a successful and productive team. A keen team player, communicator and
particular about organizational image. Strongly believes in the power of embracing the
organization’s vision, goal and purpose. Ability to grasp new concepts with ease and flexibility,
can easily adapt to a new environment and use my professional discretion to safeguard the
organization’s interests.
OBJECTIVES
 To achieve further professional development while developing and consolidating a
career in Office Management through diligent service.
 To associate with an organization that values and can utilize my academic qualifications,
professional skills, and experience.
PERSONAL DETAILS
Date of Birth: 6 August 1981
Nationality: Zimbabwean
Dependents: 1
ACADEMIC QUALIFICATIONS/ACHIEVEMENTS
Accounting Diploma – Awarded Accounting Student of the year 1999 (Academy of Learning)
GCSE “O” Levels 7 subjects including Mathematics, Science & English
PITMANS TYPEWRITING: Elementary & Intermediate (Pass)
COLLEGE ATTENDED: Academy Of Learning (South African Based)
(January 1999 to April 1999)
Subjects Written: Bookkeeping Part A Distinction
Bookkeeping Part B Pass
Accounting Part C Pass
Accounting Part D Pass
Introduction to Computers Pass
MS Excel Level 1 Pass
Pastel Accounting 4.1 Distinction
Computer Literacy:
 MS Excel, MS Word, MS Access, MS Powerpoint, MS Publisher, MS Outlook
Core Competencies/Skills
 An excellent team player who can communicate well at all departmental levels
 Highly organized, efficient and skilled in various office support tasks
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2.  Reliable, trustworthy, numerate and meticulous, able to work independently and in a
team setting
EMPLOYMENT HISTORY
Organization: Population Services International (PSI) Zimbabwe
Position Held: VMMC Administrative Clerk
Dates Engaged: January 2016 – June 2016
Duties included but not limited to:-
 Tally submitted CIRs for processing of payments for districts and provinces
 Verify reported outputs against CIRs and other reports submitted
 Liases with VMMC Field Officers and provincial teams on timesheets, CIRs and other
M&E issues
 Directly update teams and partner run VMMC sites on payment status
 Develop and maintain VMMC program M&E database
 Maintains and follows up renewals of all VMMC contracts and MOUs
 Manages departmental records and files
 Maintains VMMC contracted staff database
 Provides Administrative support to VMMC Program Manager and head office VMMC
team
 Any other duties as assigned by the VMMC Manager
Organization: Population Services International (PSI) Zimbabwe
Position Held: Research Administrative Assistant
Dates Engaged: February 2015 – June 2015
Duties included but not limited to:-
 Responsible for travel, including requests for per-diems, accommodation, meetings and
workshop arrangements
 Process requests for goods and services in line with the Procurement and Finance
procedures using the internationally accredited LAWSON Supply Chain Management
software application
 Departmental minute taking in general and technical working group meetings
 Follow up payments for Research agents and ensures that they are paid on time
 Maintains and updates the Testing and Counseling master tables on a monthly basis
 Receives and checks CIR forms from relevant sites and send to data entry agency
 Ensure that research documents are updated on Data-verse at all times
 Assists with compiling and uploading data on HIV Services Online
 Maintains research reports, contracts and other research related documents
 Participates in the preparation of the monthly expenditure budget (Cash Forecast)
 Assists with packaging and submission of document for MRCZ Ethical review
 Proof reads reports from previous and on-going research activities
Organization: Population Services International (PSI) Zimbabwe
Position Held: Human Resources Clerk
Dates Engaged: April 2013 – January 2015
Duties included but not limited to:-
 Creates & Maintains all Employee Personal files
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3.  Preparing & scheduling interviews
 Maintain both electronic and hard copy filing system for all MC Contractors’
 Plan, conduct and manage assignments of a confidential nature requiring considerable
discretion and judgment
 Attends to all Medical Aid administration from initial signing on, cards disbursement and
terminations
 Prepares and coordinates all Human Resources meetings and functions i.e. Performance
& Learning Training, Works Council and related functions
 Organize and take minutes in general and technical working group meetings
 Editing and compiling technical training materials
 Renewing employment contracts for part time employees for Country Director’s
approval
 Make travel/hotel booking arrangements in line with different donor requirements for
the Director and project team members
 Processes staff termination papers and preparation of monthly payroll input for payroll
processing for MC and part time staff
 Ensures timely submission of all employee timesheets and periodic tracking with the
relevant departments
 Coordinates logistics for works council meetings and minute taking
 Attending to staff welfare issues e.g. hospital visits or arranging for funeral benefits for
bereaved staff
 Coordinates and arranges Human Resources related social functions e.g. farewell
lunches
 Facilitates Human Resources requests for goods and services
 Prepares support letters for all staff
Organization: Population Services International (PSI) Zimbabwe
Position Held: Receptionist
Dates Engaged: November 2008 – March 2013
Duties included but not limited to:-
 Provides a full range of secretarial support to the Administration Department
 Draft routine correspondence, faxes or memoranda as directed by the Admin Manager
 Reconciles fax and telephone log sheets to identify PSI calls for billing
 Attending to all duties of the Executive Assistant (in the her absence)
 Maintaining/ordering stocks of stationery and cleaning materials for Admin Dept
 Assist the Administration Department in supervising the daily schedules of the
driver/messenger/dispatch
 Maintain office communications; i.e. email correspondence, fax and filing systems
 Co-ordinate stationery requirements for the department
 Liaising with all caterers’ for daily lunch supply
 Drafting caterers’ contracts and maintaining a user-friendly filing system
 Attend to all visitors’ – directing them to the respective offices/boardroom for meetings
 Arrange boardroom bookings, coordinate with Office Assistants for preparations of
refreshments for all meetings
 Manage the switchboard and maintains an orderly reception area
 Receives, sorts and distributes incoming and outgoing mail
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4. Organization: Population Services International (PSI) Zimbabwe
Position Held: Human Resources Assistant
Dates Engaged: September 2007 to October 2008
Duties included but not limited to:-
 Creates and maintains all employee personnel files
 Maintains and updates employee leave schedule in adherence to the organization’s policies
 Updates the organization’s Medical Aid facility and pension schemes
 Prepares employment contracts for permanent and part time employees for Human
Resources Manager’s approval
 Assists with the recruitment of part timers i.e. initial screening, invitations and initial
interviews
 Prepares and coordinates induction and orientation Program for new staff members
 Assists other departments with advice and interpretation of organizational policies.
 Assists in data inputting on periodic salary surveys
 Coordinates logistics for works council meetings and minute taking
 Assists in the administering of performance evaluations
 Maintains the employee database
 Processes termination papers and follows up on payments of terminal benefits
 Attends to staff welfare issues e.g. hospital visits and arranging of funeral benefits for bereaved
staff
 Makes travel and accommodation logistics for the Human Resources department
 Coordinates and arranges Human Resources related social functions e.g. farewell lunches
Organization: Population Services International (PSI) Zimbabwe
Position Held: Research Assistant (Temporary)
Dates Engaged: November 2006 to January 2007
Duties included but not limited to:-
 Provides Secretarial support to the Research Department
 Filing and retrieving of important and confidential documents
 Typing of general research correspondence
 Maintain comprehensive files for PSI research contracts
 Maintaining the Research Manager’s diary
 Make travel arrangements, hotel booking, and payments for the department
 Procure stationery for the department
Organization: Zimbabwe International Book Fair (ZIBF)
Position Held: Receptionist
Dates Engaged: August 2000 to August 2001
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5. Duties included but not limited to:-
 Managing the switchboard and reception area
 Control of messengers/drivers
 Arranging meetings for all staff members
 Arranging hotel bookings for international guests
 Filing all organizational documents
 Organizing staff training, externally and in-house, as directed by the Marketing/PR Manager
 Providing secretarial support for various members of staff
HOBBIES
 Reading motivational books, traveling
 Events co-ordination
REFEREES
Mrs. Gloria Matiringe (Director Human Resources)
Population Services International Zimbabwe
Tel: +263(4) 334631
Email: gmatiringe@psi-zim.co.zw
Mr. Victor Mpofu (Former Supervisor-PSI Zimbabwe)
Currently at UNICEF
Tel: +263(4) 703941/2
Email: vmpofu@unicef.org
Mr. Munyaradzi Mapingure (Director Research and Metrics)
Population Services International Zimbabwe
Email: mmapingure@psi-zim.co.zw
Mrs. Juliet Machoba
Zimbabwe International Book Fair
Tel: +263(4) 702104/6
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6. Duties included but not limited to:-
 Managing the switchboard and reception area
 Control of messengers/drivers
 Arranging meetings for all staff members
 Arranging hotel bookings for international guests
 Filing all organizational documents
 Organizing staff training, externally and in-house, as directed by the Marketing/PR Manager
 Providing secretarial support for various members of staff
HOBBIES
 Reading motivational books, traveling
 Events co-ordination
REFEREES
Mrs. Gloria Matiringe (Director Human Resources)
Population Services International Zimbabwe
Tel: +263(4) 334631
Email: gmatiringe@psi-zim.co.zw
Mr. Victor Mpofu (Former Supervisor-PSI Zimbabwe)
Currently at UNICEF
Tel: +263(4) 703941/2
Email: vmpofu@unicef.org
Mr. Munyaradzi Mapingure (Director Research and Metrics)
Population Services International Zimbabwe
Email: mmapingure@psi-zim.co.zw
Mrs. Juliet Machoba
Zimbabwe International Book Fair
Tel: +263(4) 702104/6
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