Cindy Petkau is a human resources professional with experience in administrative roles, event planning, and cultural competency. She has over 10 years of work experience in clerical, customer service, and administrative positions. Her skills include organizational abilities, attention to detail, cultural awareness, and strong communication and problem-solving skills. She holds credentials in first aid, payroll administration, and human resources management.

1. 1120 Valour Rd.
Winnipeg, MB. R3E 2W5
204-619-1951
cindypetkau@gmail.com
CINDY PETKAU
PERSONAL
HIGHLIGHTS
 Principled,client-centered professional whoseintegrity, honesty and respect for
diversity fosters strongcollegial and clientrelations
 An entrepreneurial spiritcombined with strong drive,organizational skillsand hard
work deliver results,whileintuition and experience bringall themoving parts together
in a methodical and systematic way
 Empathy, patience and stronglisteningskillsmakepeople feel heard and valued,
nurture interpersonal connections
 Focused contributor with detail orientation and multitasking,a confidentand concise
communicator; delivers enthusiasticpresentations with clarity to diverseaudiences;
ability to spark interestand take initiative;enjoys learningnewskillsand quickly adapts
to organizational changes
DEMONSTRATED
SKILLS
ADMINISTRATIVE
 Appointed to track departmental troubleshootingissues for monthly vendor meetings
with WRHA Manager
 MS Word & MS Excel & MicrosoftOffice
EVENT PLANNING / ORGANIZATION
 Served as the administrativeassistantfor the Canadian co-chairto 3000+conference
attendees at 10-day World Gathering of Indigenous People in Rapid City, South Dakota.
Attended all preand post conference meetings and managed meeting minute process
for International,executive committee of 40 members; tasked with the housing
portfolio for the duration of the conference, and finalized arrangements for 800+
attendees.
 Organized a cultural awareness conferenceinvolvingrecognized Aboriginal academics
from across North America; acclimatized a cosmopolitan crowd to rural hospitality,and
helped transition participants to a new level of understandingof the diversity of
Aboriginal spirituality in a faith-based context.
CULTURAL COMPETENCY
 Demonstrated cultural competency and awareness regardingCanadian Indigenous
issues with global knowledge; lifelongloveof travel and cultural diversity provides
educational insights for personal and professional growth
ADDITIONAL
CREDENTIALS
 Emergency First Aid & CPR C/AED, St. John’s Ambulance
 First Responder for Logistic Services floor at WRHA
 Non-Violent Crisis Intervention Team for WRHA
 Designated Trainer for monthly WRHA Homecare nurses
 Member of Human Resource Management Association of Manitoba
 Member of Canadian Payroll Association-PCP certification

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WORK EXPERIENCE GROUP BENEFITS EXAMINER / GREAT – WEST LIFE / FEBRUARY 2016- PRESENT
 Adjudicateall newclaims.
 Assess the appropriatepolicy provisionsand reviewall information when received and
arriveata decision to either accept or deny the claim.
DEPUTY RETURNING OFFICER / ELECTIONS CANADA / OCTOBER 2015
 Set up the poll with the necessary supplies
 Ensured that the elector provided satisfactory proof of identity and address before
voting
 Handed ballotto the elector and indicated the instructions to follow
 Ensured that the poll clerk and candidates’representatives followed the rules and
procedures
 Managed the registration process when no registration officer was available
 Counted the ballots,completed all related forms and informed the local Elections
Canada officeof the results
 Returned the ballotbox and related materials to the returningofficer or central poll
supervisor
HUMAN RESOURCES INTERN / CANCERCARE MB/JULY 2015-AUGUST 2015
 prepared files for accreditation,general inquiries frominternal and
external applicants,updatingcompany job descriptionsand postings
CLERK II / WINNIPEG REGIONAL HEALTH AUTHORITY/2011 - 2014
 Deliveredexceptional customerservice,successful experience withcall-centres
and administrationindemandingworkenvironmentsrequiringhighlevelsof
precisionandtact
 MGEU Shop Steward for WRHA - Advocate for co-workers and liaised with
management through open communication and by optioningproactivesolutions;
excellent conflictresolution skills;analytical problemsolver
PART-TIME SALES / JUNE ‘11-JAN. ‘12 & AUG.’13-JUNE ‘14
ADDITION ELLE & THYME MATERNITY, WINNIPEG, MB
OWNER/TRAVEL COUNSELLOR/ 2010 - 2013
ALL NATIONS TRAVEL, PORTAGE LA PRAIRIE, MB.
 launched travel agency in small Manitoba community,set up home office, developed
advertisingstrategy includingnewspaper,and linked business to social media and
personal website

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VENUE MANAGER / AUGUST 2013 & AUGUST 2014
ABORIGINAL MUSIC WEEK, WINNIPEG, MB
CHASE CREW / SUNDANCE BALLOONS/ APRIL-OCTOBER 2011
 Greet and check-in passengers for their flight; adviseof what to
expect; Safe and proper set up and take down of balloon,basketand
other equipment. Manage paperwork for pilots;Followballoon;
careful to obey safedrivingpractices to aid in a safelanding
CLERK II – TERM, CENTRAL MANITOBA REGIONAL HEALTH AUTHORITY / JAN -APRIL 2009
 Responsiblefor all administrativeduties for the Coordinator and
AssistantCoordinator of the Aboriginal Health Program
RECEPTIONIST / DAKOTA OJIBWAY CHILD AND FAMILY SERVICES / NOV. 2006-JUNE 2008
 Greet all walk-insin a professional and courteous manner, manage
switchboard;record, draft& distributeminutes from staff meetings;
manage internal and external documents and organizefilingsystem,
coordinateand arrangeoffice activities and schedules through used
of memos and email
PROGRAM COORDINATOR / ASSABASKA OJIBWAY HERITAGE / MAY - SEPTEMBER 2001
 Plan,organizeand implement cultural programs on a daily basis for
the park visitors and seasonal campers
EDUCATION HUMAN RESOURCE DIPLOMA & MANAGEMENT CERTIFICATE
Uni versi ty of Wi nni peg PACE Program, Graduati on October 2015
TRAVEL COUNSELLOR DIPLOMA (HONOURS) / JANUARY 2010
Robertson Col l ege, Wi nni peg campus
OJIBWE LANGUAGE/NATIVE LINGUISTICS JULY-AUGUST 2000
Lakehead Uni versi ty
GRADE 12 DIPLOMA
Arthur Meighen High School - Portage la Prairie,MB.
VOLUNTEER
EXPERIENCE
 MTS Centre /CanadInns Stadium–Stand Leader - The Arthritis Society Volunteer Group
 North American Indigenous Games Volunteer- July-Aug. 2002
 Pan-Am Games Accredited Volunteer at Athlete's Village