Engineer Safaetul ahasan B.Sc(Eng.).M.Sc(Eng.) JU

1. ASSALAMUALAIKUM
Welcome
To
The Presentation of Our Thesis
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2. Jahangirnagar University
Name: Safaetul Ahasan
ID:CSE201701058
Supervisor:
Prof. Dr. Mohammad Zahidur Rahman
Professor
Department of Computer Science and Engineering
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3. Thesis Title
A Comparative Study of Hardware and Software
Troubleshooting Tools
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4. Contents
 Introduction
 Our Contribution
 Overview of Hardware Troubleshooting Tools
 Overview of Software Troubleshooting Tools
 Conclusion
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5. Motivation:
 Most of the time, the computer require troubleshooting and
maintenance
 Those issues can be fixed using simple troubleshooting
techniques, like closing and reopening the program
 If the problem still is not fixed, you'll try totally different
troubleshooting methods.
Goal:
 Our main object is to discuss the different types of Hardware
and Software troubleshooting tools
 that are capable to solve the computer problem
Introduction
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6. Our Contribution
 Discuss the different types of Hardware and Software
troubleshooting tools
 Identify the best troubleshooting tools
 Capable to solve the computer problem.
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7. Overview of Hardware Troubleshooting Tools
 There are different types of troubleshooting tools
 We have discuss 5 types of troubleshooting Tools
1) Cable tester
2) Crimper
3) Multimeter
4) Post Card
5) LSA punch down tools
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8. Cable Testers
 Cable Testers also known as a media tester
 that is used for find network problems involves bad cabling
and connectors.
 Generally it is used for test whether the cable works properly
or not
 that was finding to the pinpoint the distance to a break in a
cable.
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9. Crimper
 to attach the RJ-45 type connectors to end of
the cables.
was generally used for network and telephone
line cabling.
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10. Multimeter
 to check the shorts in the coaxial cable.
 know as multitester as well as volt ohm meter (VOM)
 Multimeter can be used to directly measure electrical vales of
voltage (V), current in ampier(A) and resistance in ohms.
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11. POST Cards
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tests the activity of the system as it boots up.
 used when the framework can't read from a
floppy or hard drive.

12. LSA Punch down tool
 also known as a krone tool
 for embeddings the wire into protection removal connectors
 utilized by the network and telecommunication technicians.
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13. Overview of Software Troubleshooting Tools
 There are different types of Software troubleshooting tools
 We have discuss 5 types of troubleshooting Tools
1) Putty
2) Ping
3) Tracert
4) Network Monitor
5) Ipconfig
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14. Putty
Putty is a free and open-source troubleshooting tool.
Putty was created for Microsoft Windows, but it has been
working on various operating systems like as Linux.
Utilizing putty we can perform different basic actions such as
creating folders, copying them and so on.
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15. Ping
was first developed in 1983
used to check whether the problem
exists within the office or within the
network of the (ISP) Internet service
provider
used to provide a basic connectivity test
between the requesting host and a
destination host.
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16. Ping
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Syntax :
ping [ ip_address or domain_name ]

17. Tracert
troubleshooting tool
which displays a list of all the routers
between computer and a specified
destination computer
 check the speed of connectivity.
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18. Tracert
Syntax
tracert [IP_address]
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19. Network Monitor
One of the most popular networking
Monitoring Tool is Microsoft Network
Monitor.
was originally designed and developed by
Raymond Patch,
Used for troubleshooting network problems
and applications on the network
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20. Network Monitor
Click ‘New Capture Tab’ >> Capture Setting >> uncheck all things
>> Start
Figure 3.7: Display Details Information about Network Data

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Ipconfig stands for internet protocol
configuration.
used to troubleshoot internet issues and find
information about the host computer TCP/IP
configuration.
used to know current local IP address, default
gateway, TCP/IP settings for troubleshooting a
networking issue
ipconfig

22. Syntex:
Start >>Programs >> Accessories >> Command Prompt
ipconfig

23. Nslookup used for domain name or IP address
mapping or for any other specific DNS record.
 it is a network administration command-line
trouble shorting tool.
Generally, nslookup used for find the ip
address of a host and find the domain name
of an ip address and find mail servers for a
domain.
Nslookup

24. Nslookp
Syntext:
nslookp domain_name
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25. Netstat
displays network connections for
the Transmission Control Protocol (TCP) (both
incoming and outgoing),number of network
interface and network protocol statistics.
accessible on all operating system
used for finding problems in the system and to
decide the measure of traffic on the system as
aperformance measurement.
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26. Nslookp
Syntext:
Netstat [-a] [-b] [-e] [-n] [-o] [-p proto] [-r] [-s] [-v] [interval]
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27. CONCLUSION
We’ve discussed different types of hardware
and software troubleshooting.
Discuss various methodology in brief which
are capable of solve the computer problem.
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28. Thank You
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