1. Social media: are ICT managers
blocking modern ways of working –
and is it a problem?
Socitm 2009 workshop

2. Survey of Socitm members
• Carried out in August 2009
• 45 responses to survey of 19 questions
• Part of a short report we are preparing to publish
before Xmas
12 Oct 2009 Socitm 2009 workshop - social media Page 2

3. Do you personally make any use of social
media?
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4. How has your organisation's attitude to use of social
network facilities across its network changed in the
last 6 months?
12 Oct 2009 Socitm 2009 workshop - social media Page 4

5. How do you rate your organisation's awareness of the
business potential of social media?
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6. What is your organisation's approach to employees
accessing social media sites from work facilities?
49% Block access
9% Ban use as a policy statement, but do not actually
block social media URLs
9% Do not allow use, and monitor individual's online
activity
9% Allow use out of office hours
2% Allow use over lunch period
13% Allow use, but monitor and penalise any abuse found
0% Allow unrestricted use
9% Allow unrestricted use, applying sanctions only if abuse is
discovered through periodic or random checks
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7. What is your organisation's approach to employees using their
own facilities such as smart phones and mobile network
contracts with internet access for business purposes?
2% Discourage strongly, and would take disciplinary action against
anyone doing so
39% Discourage strongly Tough (41%)
9% Have not considered
5% Unaware of the issue Neutral (21%)
7% Tolerate - turn a blind eye
27% Allow within security constraints
9% Allow so long as at no cost to organisation Relaxed (38%)
2% Encourage anything that helps their work
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8. If your organisation imposes any restriction on access
to social media, on what grounds does it do so?
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