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Supplier Briefing
London
3rd June 2015
Follow us @Socitm
Sponsored by:
Supplier Briefing London
Agenda
Introduction & Welcome
Nigel Bragg, Commercial Relationships Manager
Socitm's New Agenda
A...
Supplier Briefing London
Agenda
Current Priorities for Local Government
Martin Ferguson, Director of Policy & Research
The...
Supplier Briefing London
Agenda
Introduction & Welcome
Nigel Bragg, Commercial Relationships Manager
Socitm's New Agenda
A...
Introduction & Welcome
Nigel Bragg
Commercial Relationships
Manager, Socitm
Follow us @Socitm
Sponsored by:
Supplier Briefing London
Agenda
Introduction & Welcome
Nigel Bragg, Commercial Relationships Manager
Socitm's New Agenda
A...
Socitm’s New Agenda
Adrian Hancock
Chief Executive Officer
Follow us @Socitm
Sponsored by:
Supplier Briefing London
Agenda
Introduction & Welcome
Nigel Bragg, Commercial Relationships Manager
Socitm's New Agenda
A...
Local open data standards
and support services
Enabling capabilities through a
Local Information Infrastructure
Tim Adams
...
www.local.gov.uk/lginformplus@LGInformPlus
The Landscape
• Local Government in England
– 353 local authorities; 44 fire & ...
www.local.gov.uk/lginformplus@LGInformPlus
Overview of the infrastructure
Functions
Services
Datasets
Incentive
scheme
Inv...
www.local.gov.uk/lginformplus@LGInformPlus
Objectives of the infrastructure
• Provide useful data – responding to common r...
www.local.gov.uk/lginformplus@LGInformPlus
LG Inform Plus: providing
information management services
www.local.gov.uk/lgin...
www.local.gov.uk/lginformplus@LGInformPlus
esd standards – the home of local
government semantics
standards.esd.org.uk
www.local.gov.uk/lginformplus@LGInformPlus
LG Inform Plus: providing
information management services
www.local.gov.uk/lgin...
www.local.gov.uk/lginformplus@LGInformPlus
LGA open data pages
Pages at
opendata.esd.org.uk
help navigate local
data
Inven...
www.local.gov.uk/lginformplus@LGInformPlus
URI sets for classification and links
Datasets
Schemas
Data items
Define
struct...
www.local.gov.uk/lginformplus@LGInformPlus
Open data publishing: sources of
online guidance and materials
www.local.gov.uk...
www.local.gov.uk/lginformplus@LGInformPlus
Open data publishing: online guidance
www.esd.org.uk
www.local.gov.uk/lginformplus@LGInformPlus
Guidance on the scheme and schemas
Overview
Submission guidance
Planning schema...
www.local.gov.uk/lginformplus@LGInformPlus
Transparency Code Directives
http://transparency.opendata.esd.org.uk/
www.local.gov.uk/lginformplus@LGInformPlus
Results, benefits, re-use
LG Inventories
LG Schemas
Harvesters & Aggregators
co...
www.local.gov.uk/lginformplus@LGInformPlus
Opening performance data
standards.esd.org.uk
www.local.gov.uk/lginformplus@LGInformPlus
3500 large area & small area metrics
LG Inform: compare/analyse localities
http://www.local.gov.uk/lginform
LG Inform: charts
LG Inform: maps
LG Inform: data
LG Inform Plus: small area drilldown
LG Inform Plus: small area drilldown
LG Inform Plus: small area drilldown
LG Inform Plus: small area reporting
Direct data feed: API open to all
http://api.esd.org.uk/
Help pages Web services
Data tools
http://stark-fortress-7714.her...
www.local.gov.uk/lginformplus@LGInformPlus
Further information
LG Inform Plus: local.gov.uk/lginformplus
Open data: openda...
Supplier Briefing London
Agenda
Introduction & Welcome
Nigel Bragg, Commercial Relationships Manager
Socitm's New Agenda
A...
Public Sector Challenges …
Head on
Peter Robbins
June 2015
Background – Probrand Group
Three award-winning businesses:
1. VAR IT Products – Probrand (IT Index) 70
2. Managed Service...
The Challenge - 2010
 Digital skills shortage
 IT departments under extreme pressure
 Cost of skilled people soaring
 ...
Demand for Systems of Engagement
 I need a system now
 Requirements articulated in clear English by the business
 I wan...
Types of Systems in demand
• Bidding
• Skills & Education
• Wellness plans for vets
• Insurance Brokers site
• Business Tr...
The Innovation
Mercato Solutions:
“Let’s build a platform that will enable non-IT
people to build …………………
systems of engag...
KnowledgeKube Origins
Business Analyst
Scoper
Multiple
Developers
Creatives & Design
Testers
One Implementer
Long winded,
...
Team Profile
Mature
apprentice (29)
had previous roles
as a security
guard and as a
retail supervisor.
Has education up to...
Team Profile
Graduate with an
MA in Medieval
History (26) joined
the team with no IT
experience, after
working as an
Assis...
KnowledgeKube
‘Your no code app platform’
The Back Office
An Implementer’s view
An Implementer’s View
Data
Providers
Training
Portal
Examples
Screenshots
Screenshots
HSCIC: KnowledgeKube
HSCIC
So, what’s in it for you?
 Monthly Recurring Revenue and self-serve!
 “I’d like to do more higher net margin software bu...
Supplier Briefing London
Agenda
Introduction & Welcome
Nigel Bragg, Commercial Relationships Manager
Socitm's New Agenda
A...
A digital platform
and tools
June 2015
chris.parker@cstransform.com
Transform 360 on KnowledgeKube
Citizen
Service
Transformation
What I will cover
1. A user perspective on the KnowledgeKube platform
2. A practitioner per...
Citizen
Service
Transformation
Who we are
‒ CS Transform is a global leader in government transformation
enabled by techno...
Citizen
Service
Transformation
Our customers
 Australia
 Bangladesh
 Botswana
 Canada
 China
 Croatia
 Denmark
 Eg...
Citizen
Service
Transformation
The end of salami-slicing
‒ Technology enabled business transformation is
happening (there ...
Citizen
Service
Transformation
PAS 181: the Smart City Framework
Citizen
Service
Transformation
PAS181: the Smart City Framework
Citizen
Service
Transformation
PAS181: the Smart City Framework
An operating model for smart cities
All about leveraging t...
Citizen
Service
Transformation
PAS181: the Smart City Framework
But transformation is hard
And cities are big and complica...
Citizen
Service
Transformation
What Transform 360 does for Local Government
‒ Provides a system specifically designed to m...
Citizen
Service
Transformation
How it does it
‒ Used by all key deliverers in the programme
‒ Provides the tools to manage...
Citizen
Service
Transformation
How it does it
‒ Used by all key deliverers in the programme
‒ Provides the tools to manage...
Citizen
Service
Transformation
Rapid and secure deployment
‒ Transform 360 operates in a hosted environment – either
on Kn...
Citizen
Service
Transformation
Channel partner model
Our model is to sell though partners
Our offer to partners is license...
Thank you
impact@cstransform.com
Supplier Briefing London
Agenda
Introduction & Welcome
Nigel Bragg, Commercial Relationships Manager
Socitm's New Agenda
A...
techuk.org |#techuk
SOCITM Supplier Briefing
techUK 2015 Focus Areas
Manage
impact of 2015
UK election
outcome
Lead Public
Sector
Transformation
Prepare for EU
Referen...
McKinsey – top disruptive technology's
* Disruptive technologies Full Report May 2013 – published by McKinsey
Digital Strategy – Commentators Views
Digital Strategy - GDS 2.0
*Reproduced from
Mark Thompsons
PS2030 Presentation
Right here right now - (929 Civil Servants said)
Technology Adoption
•86% of respondents state that IT suppliers are criti...
PS2030 ‘Survey’
PS2030 ‘Survey’
PS2030 ‘Survey’
techUK – Our View of Public Sector
techUK 3 Point Plan - To transform public
services
1. Better Engagement
2. Better Infor...
Issues for the next Government – Local
Government
• Develop a digital strategy for LG
• Encourage LAs to embrace digital a...
Thank you
Connect with techUK:
www.techuk.org
@techuk
#techuk
0207 331 2000
Supplier Briefing London
Agenda
Current Priorities for Local Government
Martin Ferguson, Director of Policy & Research
The...
Follow us @Socitm www.socitm.net/linkedin
Current priorities in local
government
Martin Ferguson
Director of Policy & Rese...
Current priorities in local gov’t
Austerity?
Maturity?
Diversity?
Place is the Platform
Socitm Policy Priority Areas 2015
Current priorities in local gov’t
Digital by design
Current priorities in local gov’t
Health and social care
integration
Current priorities in local gov’t
Open systems
Current priorities in local gov’t
Whole place/systems/person outcomes
PLACE AS A PLATFORM
Local priorities
Digital Insight...
Future priorities in local gov’t
Socitm
Local CIO Council
Voice!
Influence!
Supplier Briefing London
Agenda
Current Priorities for Local Government
Martin Ferguson, Director of Policy & Research
The...
Supplier Partnership Programme
Nigel Bragg
Commercial Relationship Manager
Follow us @Socitm www.socitm.net/linkedin
Supplier Partnership Programme
Contact: nigel.bragg@socitm.net 07889 665063
Your key to building powerful
relationships in...
Supplier Partnership Programme
Contact: nigel.bragg@socitm.net 07889 665063
Our Supplier Partnership Programme aims to con...
Supplier Partnership Programme
Gold
• Limited to 20 premium places
• £13k
Silver
• Ideal for SME’s
• £7,500
Bronze
• Suita...
Supplier Partnership Programme
Contact: nigel.bragg@socitm.net 07889 665063
MARKET
INTELLIGENCE
POSITIONING &
THOUGHT
LEAD...
Supplier Partnership Programme
Contact: nigel.bragg@socitm.net 07889 665063
Market Intelligence
• Access to sector-specifi...
Supplier Partnership Programme
Contact: nigel.bragg@socitm.net 07889 665063
Positioning & Thought Leadership
Branding for ...
Supplier Partnership Programme
Contact: nigel.bragg@socitm.net 07889 665063
Networking
October 19th 2015 –
October 20th 20...
Supplier Partnership Programme
Contact: nigel.bragg@socitm.net 07889 665063
Product Development & Marketing Strategy
Belie...
Supplier Partnership Programme
Contact: nigel.bragg@socitm.net 07889 665063
Supplier Partnership Programme
Contact: nigel.bragg@socitm.net 07889 665063
THANK YOU VERY MUCH FOR LISTENING
ANY QUESTION...
Socitm Supplier Briefing London
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Socitm Supplier Briefing London

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Presentation deck from the Socitm Supplier Briefing that took place on the 3rd June.

Socitm's New Agenda
Data the Key to Digital
Sponsor Address: A Digital Transformation Approach
Why isn't Digital Catching Fire… and what can suppliers do
Current Priorities for Local Government
The Supplier Partnership Program

Published in: Government & Nonprofit
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Socitm Supplier Briefing London

  1. 1. Supplier Briefing London 3rd June 2015 Follow us @Socitm Sponsored by:
  2. 2. Supplier Briefing London Agenda Introduction & Welcome Nigel Bragg, Commercial Relationships Manager Socitm's New Agenda Adrian Hancock, Chief Executive Officer Data the Key to Digital Tim Adams, Programme Manager Meeting the local public services challenge head on. Peter Robbins, MD, Probrand Group A Digital Platform and Tools Chris Parker, CS Transform A Central Government tech insight and where next for Local Authorities Gordon Morrison, tech UK Director, Tech for Government.
  3. 3. Supplier Briefing London Agenda Current Priorities for Local Government Martin Ferguson, Director of Policy & Research The Supplier Partnership Program Nigel Bragg , Commercial Partnerships Manager
  4. 4. Supplier Briefing London Agenda Introduction & Welcome Nigel Bragg, Commercial Relationships Manager Socitm's New Agenda Adrian Hancock, Chief Executive Officer Data the Key to Digital Tim Adams, Programme Manager Meeting the local public services challenge head on. Peter Robbins, MD, Probrand Group A Digital Platform and Tools Chris Parker, CS Transform A Central Government tech insight and where next for Local Authorities Gordon Morrison, tech UK Director, Tech for Government.
  5. 5. Introduction & Welcome Nigel Bragg Commercial Relationships Manager, Socitm Follow us @Socitm Sponsored by:
  6. 6. Supplier Briefing London Agenda Introduction & Welcome Nigel Bragg, Commercial Relationships Manager Socitm's New Agenda Adrian Hancock, Chief Executive Officer Data the Key to Digital Tim Adams, Programme Manager Meeting the local public services challenge head on. Peter Robbins, MD, Probrand Group A Digital Platform and Tools Chris Parker, CS Transform A Central Government tech insight and where next for Local Authorities Gordon Morrison, tech UK Director, Tech for Government.
  7. 7. Socitm’s New Agenda Adrian Hancock Chief Executive Officer Follow us @Socitm Sponsored by:
  8. 8. Supplier Briefing London Agenda Introduction & Welcome Nigel Bragg, Commercial Relationships Manager Socitm's New Agenda Adrian Hancock, Chief Executive Officer Data the Key to Digital Tim Adams, Programme Manager Meeting the local public services challenge head on. Peter Robbins, MD, Probrand Group A Digital Platform and Tools Chris Parker, CS Transform A Central Government tech insight and where next for Local Authorities Gordon Morrison, tech UK Director, Tech for Government.
  9. 9. Local open data standards and support services Enabling capabilities through a Local Information Infrastructure Tim Adams Programme Manager (LGA) @DrTimAdams June 2015 www.local.gov.uk/lginformplus
  10. 10. www.local.gov.uk/lginformplus@LGInformPlus The Landscape • Local Government in England – 353 local authorities; 44 fire & rescue – Delivers over 1500 different services – Has over 42,000 items of data collected about it • Data challenges – Not conventional data publishers – Business management data – Internal culture change • Data Extent – Good impression of people and places – Transactional, personal, performance, aggregated data across 13 functional areas
  11. 11. www.local.gov.uk/lginformplus@LGInformPlus Overview of the infrastructure Functions Services Datasets Incentive scheme Inventory Schemas Aggregator Councils Areas Other... data.gov.uk O D I certificates NationalLocal Neighbour hoods Classifications Data
  12. 12. www.local.gov.uk/lginformplus@LGInformPlus Objectives of the infrastructure • Provide useful data – responding to common requests • Keep it as simple as possible for councils • Resolve fragmentation, inconsistency and discovery • Enable data users to accurately interpret data and aggregate it across councils Hampshire Durham Sevenoaks Leeds Craven Westminster Any council
  13. 13. www.local.gov.uk/lginformplus@LGInformPlus LG Inform Plus: providing information management services www.local.gov.uk/lginformplus
  14. 14. www.local.gov.uk/lginformplus@LGInformPlus esd standards – the home of local government semantics standards.esd.org.uk
  15. 15. www.local.gov.uk/lginformplus@LGInformPlus LG Inform Plus: providing information management services www.local.gov.uk/lginformplus
  16. 16. www.local.gov.uk/lginformplus@LGInformPlus LGA open data pages Pages at opendata.esd.org.uk help navigate local data Inventories • guidance on the format • see other councils’ inventories • download in CSV or XML • upload yours in XML • configure harvesting of yours Schemas • browse schemas used by councils • get guidance on specific schemas • see council datasets compliant with a schema • get data aggregated across all councils for a single schema Datasets • browse and search datasets uploaded and harvested Uniform Resource Identifiers • search URI sets used to classify data used in local government • add your own local alternative names for URIs
  17. 17. www.local.gov.uk/lginformplus@LGInformPlus URI sets for classification and links Datasets Schemas Data items Define structureof Contain Local authorities Official geographies Neighbour- hoods Services grouped by function Other eg: • Planning categories • Entertainment types • Procurement classifications National mapping
  18. 18. www.local.gov.uk/lginformplus@LGInformPlus Open data publishing: sources of online guidance and materials www.local.gov.uk/lginformplus
  19. 19. www.local.gov.uk/lginformplus@LGInformPlus Open data publishing: online guidance www.esd.org.uk
  20. 20. www.local.gov.uk/lginformplus@LGInformPlus Guidance on the scheme and schemas Overview Submission guidance Planning schema Licences schema Toilets schema
  21. 21. www.local.gov.uk/lginformplus@LGInformPlus Transparency Code Directives http://transparency.opendata.esd.org.uk/
  22. 22. www.local.gov.uk/lginformplus@LGInformPlus Results, benefits, re-use LG Inventories LG Schemas Harvesters & Aggregators countrywide spreadsheets Apps – Great British Toilet Map
  23. 23. www.local.gov.uk/lginformplus@LGInformPlus Opening performance data standards.esd.org.uk
  24. 24. www.local.gov.uk/lginformplus@LGInformPlus 3500 large area & small area metrics
  25. 25. LG Inform: compare/analyse localities http://www.local.gov.uk/lginform
  26. 26. LG Inform: charts
  27. 27. LG Inform: maps
  28. 28. LG Inform: data
  29. 29. LG Inform Plus: small area drilldown
  30. 30. LG Inform Plus: small area drilldown
  31. 31. LG Inform Plus: small area drilldown
  32. 32. LG Inform Plus: small area reporting
  33. 33. Direct data feed: API open to all http://api.esd.org.uk/ Help pages Web services Data tools http://stark-fortress-7714.herokuapp.com/ Re-use Apps
  34. 34. www.local.gov.uk/lginformplus@LGInformPlus Further information LG Inform Plus: local.gov.uk/lginformplus Open data: opendata.esd.org.uk Standards: standards.esd.org.uk Technical Help: support@esd.org.uk Open data knowledge group: https://knowledgehub.local.gov.uk/group /localopendatacommunity tim.adams@local.gov.uk @DrTimAdams lginformplus@local.gov.uk
  35. 35. Supplier Briefing London Agenda Introduction & Welcome Nigel Bragg, Commercial Relationships Manager Socitm's New Agenda Adrian Hancock, Chief Executive Officer Data the Key to Digital Tim Adams, Programme Manager Meeting the local public services challenge head on. Peter Robbins, MD, Probrand Group A Digital Platform and Tools Chris Parker, CS Transform A Central Government tech insight and where next for Local Authorities Gordon Morrison, tech UK Director, Tech for Government.
  36. 36. Public Sector Challenges … Head on Peter Robbins June 2015
  37. 37. Background – Probrand Group Three award-winning businesses: 1. VAR IT Products – Probrand (IT Index) 70 2. Managed Services Provider – Icomm Technologies 80 3. Independent Software Vendor – Mercato Solutions 110 260
  38. 38. The Challenge - 2010  Digital skills shortage  IT departments under extreme pressure  Cost of skilled people soaring  Reduce risk of large project failure  Diverse nature of applications  Businesses want to ‘own’ projects
  39. 39. Demand for Systems of Engagement  I need a system now  Requirements articulated in clear English by the business  I want a P.O.C. in weeks and deployment in a few months  It must be flexible, easy to change and configurable  Fully compatible and integrate seamlessly with my ‘CRM System of Record’  Componentized for easy re-use in other systems
  40. 40. Types of Systems in demand • Bidding • Skills & Education • Wellness plans for vets • Insurance Brokers site • Business Transformation • Competency Evaluation • Deal Registration • Data manipulation • Profiling • ROI calculator • Product Picker • Instant Bids • Configurators • Analysis • HR Systems • Data Transformations • Guided Advisors • Psychometric Testing • Behaviour Profiling • CRM • Sales Processes • Business process automation • Business process modelling
  41. 41. The Innovation Mercato Solutions: “Let’s build a platform that will enable non-IT people to build ………………… systems of engagement”
  42. 42. KnowledgeKube Origins Business Analyst Scoper Multiple Developers Creatives & Design Testers One Implementer Long winded, protracted Very expensive Lots of stakeholders Goes wrong Difficult to scale Rapid implementation Power in the platform The Old Model KnowledgeKube Industry standard skills requiredPROBLEM Suffering with a skills shortage in digital. Demand is huge for applications. SOLUTION KnowledgeKube A Platform to build applications. Recruit team. Non IT and Apprentices. Grow team to 15, start building applications. Grow platform functionality, e.g. Data Sources Team of 25 Complete Case Studies Add Analytics Code Complete CESG accredited 2012 2013 2014 Launch ApaaS on Azure Develop full training suite 2015
  43. 43. Team Profile Mature apprentice (29) had previous roles as a security guard and as a retail supervisor. Has education up to GCSE level. Came via Birmingham Met College as an Apprentice. Successful assessment day recruit (22) previously worked in McDonalds and at Aston Villa Football Ground, came to Mercato with no previous work experience in IT. Completed an Event Management degree. Graduate in Nursing (29) who previously worked in a Call Centre providing Customer Service. She has shown huge potential in such a short space of time and is Acting Manager when the Department Manager is out of the office. With previous experience in Marketing roles (22) joined the team after university with no IT experience but has settled very quickly into the role. Graduate of Business Marketing and is thoroughly enjoying his role.
  44. 44. Team Profile Graduate with an MA in Medieval History (26) joined the team with no IT experience, after working as an Assistant Librarian. Has education up to GCSE level with a keen interest in rugby, the outdoors and gaming. Came via Birmingham Met College as an Apprentice. Successful assessment day recruit (21) has previously worked in Accounting roles due to his interest in maths but he also spends his free time gaming. He has a degree in Mathematics. Successful assessment day recruit (25) came from a Systems and Analysis role following completion of her Information Systems degree. Despite only recently joining the team, she has provided a great input. Apprentice (17) joined the team following successful completion of her apprenticeship. Educated to GCSE level and an excellent kickboxer, she has progressed so much during her time on the team.
  45. 45. KnowledgeKube ‘Your no code app platform’
  46. 46. The Back Office An Implementer’s view
  47. 47. An Implementer’s View
  48. 48. Data Providers
  49. 49. Training Portal
  50. 50. Examples
  51. 51. Screenshots
  52. 52. Screenshots
  53. 53. HSCIC: KnowledgeKube
  54. 54. HSCIC
  55. 55. So, what’s in it for you?  Monthly Recurring Revenue and self-serve!  “I’d like to do more higher net margin software business”  “I’d like to start offering custom apps to customers”  “I’d like to improve stickiness with clients”  KnowledgeKube is an aPaaS in the Cloud  Deliver advanced SaaS apps quicker and cheaper without code  Sell enterprise licence  Rapidly scale and respond to market opportunities  The search is on for a community of partners
  56. 56. Supplier Briefing London Agenda Introduction & Welcome Nigel Bragg, Commercial Relationships Manager Socitm's New Agenda Adrian Hancock, Chief Executive Officer Data the Key to Digital Tim Adams, Programme Manager Meeting the local public services challenge head on. Peter Robbins, MD, Probrand Group A Digital Platform and Tools Chris Parker, CS Transform A Central Government tech insight and where next for Local Authorities Gordon Morrison, tech UK Director, Tech for Government.
  57. 57. A digital platform and tools June 2015 chris.parker@cstransform.com Transform 360 on KnowledgeKube
  58. 58. Citizen Service Transformation What I will cover 1. A user perspective on the KnowledgeKube platform 2. A practitioner perspective on the challenges faced now by UK local government 3. How Transform 360 - the application suite we have developed on the KnowledgeKube platform - helps local government to deliver citizen-centric, digitally-enabled business transformation 4. Our partnership approach, and the benefits it offers to you
  59. 59. Citizen Service Transformation Who we are ‒ CS Transform is a global leader in government transformation enabled by technology ‒ A boutique business but we sit at the top table, shaping policy and decision-making at the most senior levels ‒ Our unique asset is our high-value IP, which forms the basis of the only global standard for government transformation and the UK British Standard for city transformation (BSI PAS181) ‒ This IP is embedded in a unique set of applications that support transformation in governments (and industry) – Transform 360 ‒ We license our applications, business tools and processes to government and channel partners CUT COSTS & MAKE CUSTOMERS HAPPIER Reduce risk Speed up delivery Our proposition
  60. 60. Citizen Service Transformation Our customers  Australia  Bangladesh  Botswana  Canada  China  Croatia  Denmark  Egypt  Ethiopia  Finland  France  Greece  Hong Kong  India  Italy  Japan  Jordan  Kazakhstan  Kuwait  Latvia  Macau  Malta  Malaysia  Nigeria  Mozambique  New Zealand  Poland  Romania  Singapore  Slovenia  South Africa  Sri Lanka  Taiwan  Thailand  Tunisia  Turkey  UAE  Ukraine  UK  US  Zambia Governments worldwide: at national, state and city levels UK Government Global international organisations Blue chip private sector organisations 44Countries
  61. 61. Citizen Service Transformation The end of salami-slicing ‒ Technology enabled business transformation is happening (there is no other way) ‒ But transformation programmes usually overspend and under-deliver (because it’s a tough and complex to do) ‒ And there isn’t much confidence in what’s gone before ‒ PAS181 provides the business solution – its either that or make it up yourself! ‒ We help you exploit the business transformation opportunity with Transform 360
  62. 62. Citizen Service Transformation PAS 181: the Smart City Framework
  63. 63. Citizen Service Transformation PAS181: the Smart City Framework
  64. 64. Citizen Service Transformation PAS181: the Smart City Framework An operating model for smart cities All about leveraging the existing landscape And using data and technology optimally Set to be an ISO standard
  65. 65. Citizen Service Transformation PAS181: the Smart City Framework But transformation is hard And cities are big and complicated So that’s why we built Transform 360
  66. 66. Citizen Service Transformation What Transform 360 does for Local Government ‒ Provides a system specifically designed to manage the key aspects of transformation activity and the key performance metrics in Local Government ‒ Provides transformation programme managers with the tools they need to manage programmes – no matter how complex and how diverse the organisation (or collections of organisations) might be ‒ Provides business leaders (eg Board) with relevant MI indicators that show whether the transformation programme is delivering business impacts. Transform 360: Speeds up transformation De-risks transformation Reduces the cost of transformation Accelerates ROI
  67. 67. Citizen Service Transformation How it does it ‒ Used by all key deliverers in the programme ‒ Provides the tools to manage all aspect of the programme
  68. 68. Citizen Service Transformation How it does it ‒ Used by all key deliverers in the programme ‒ Provides the tools to manage all aspect of the programme ‒ Pre-loaded with a transformation plan and operating model, which covers:  Programme and project management (to individual task level if needed)  Budgets  People and skills  Key internal and external performance metrics ‒ Guides, tracks and interprets the critical components of the transformation activity
  69. 69. Citizen Service Transformation Rapid and secure deployment ‒ Transform 360 operates in a hosted environment – either on KnowledgeKube cloud service or a service from any major vendor (eg Amazon, IBM, Microsoft) ‒ Application environment certified secure to UK Government standards ‒ Available through G-Cloud ‒ Requires no integration with existing IT systems – no dependencies with legacy systems unless desired ‒ Can interface with ERP and other systems (eg SAP) ‒ Users only need a compliant browser and an internet connection
  70. 70. Citizen Service Transformation Channel partner model Our model is to sell though partners Our offer to partners is licensed business process and the Transform 360 application suite This puts you in the PAS181 Smart City market
  71. 71. Thank you impact@cstransform.com
  72. 72. Supplier Briefing London Agenda Introduction & Welcome Nigel Bragg, Commercial Relationships Manager Socitm's New Agenda Adrian Hancock, Chief Executive Officer Data the Key to Digital Tim Adams, Programme Manager Meeting the local public services challenge head on. Peter Robbins, MD, Probrand Group A Digital Platform and Tools Chris Parker, CS Transform A Central Government tech insight and where next for Local Authorities Gordon Morrison, tech UK Director, Tech for Government.
  73. 73. techuk.org |#techuk SOCITM Supplier Briefing
  74. 74. techUK 2015 Focus Areas Manage impact of 2015 UK election outcome Lead Public Sector Transformation Prepare for EU Referendum Complete Spectrum Forum Policy work Strategic Defence Spending Review Cyber Security Transforming Health
  75. 75. McKinsey – top disruptive technology's * Disruptive technologies Full Report May 2013 – published by McKinsey
  76. 76. Digital Strategy – Commentators Views
  77. 77. Digital Strategy - GDS 2.0 *Reproduced from Mark Thompsons PS2030 Presentation
  78. 78. Right here right now - (929 Civil Servants said) Technology Adoption •86% of respondents state that IT suppliers are critical to delivering their department's business plan •63% of senior staff view mobility as the greatest way to support efficiency in central government Barriers •71% of Civil Servants in key roles see internal culture as one of the biggest barriers •Over one-third of respondents involved in the design or procurement of IT services think that their department's capabilities in change leadership, innovative thinking and digital capability are unsatisfactory or poor Informed Purchasing •There is widespread support for contact with suppliers before, during and after the procurement process •Only 18% believe there is sufficient pre-procurement engagement
  79. 79. PS2030 ‘Survey’
  80. 80. PS2030 ‘Survey’
  81. 81. PS2030 ‘Survey’
  82. 82. techUK – Our View of Public Sector techUK 3 Point Plan - To transform public services 1. Better Engagement 2. Better Information 3. More Innovation Securing Britain’s Digital Future.
  83. 83. Issues for the next Government – Local Government • Develop a digital strategy for LG • Encourage LAs to embrace digital and shift channels – move common services to digital platforms and high volume incoming queries to a digital channel (web/chat/social media) • Encourage LAs to share services, rationalise existing systems and optimise business processes and existing systems • Encourage LAs to develop methodologies and approaches so that they understand the needs of citizens and their mode of consumption of public services through the use of data analytics and development of LG as a Platform • Continue to develop and embrace IoT and Smart Cities
  84. 84. Thank you Connect with techUK: www.techuk.org @techuk #techuk 0207 331 2000
  85. 85. Supplier Briefing London Agenda Current Priorities for Local Government Martin Ferguson, Director of Policy & Research The Supplier Partnership Program Nigel Bragg , Commercial Partnerships Manager
  86. 86. Follow us @Socitm www.socitm.net/linkedin Current priorities in local government Martin Ferguson Director of Policy & Research
  87. 87. Current priorities in local gov’t Austerity? Maturity? Diversity? Place is the Platform
  88. 88. Socitm Policy Priority Areas 2015
  89. 89. Current priorities in local gov’t Digital by design
  90. 90. Current priorities in local gov’t Health and social care integration
  91. 91. Current priorities in local gov’t Open systems
  92. 92. Current priorities in local gov’t Whole place/systems/person outcomes PLACE AS A PLATFORM Local priorities Digital Insights (draws on GDS Design Principles) Interoperability standards Bespoke e.g. building local network capacity Co-design/co- production e.g. care Self-service e.g. sport/leisure services Simple transactions e.g. parking permits Propensity of service user to participate C o m p l e x i t y Common platforms/building blocks
  93. 93. Future priorities in local gov’t Socitm Local CIO Council Voice! Influence!
  94. 94. Supplier Briefing London Agenda Current Priorities for Local Government Martin Ferguson, Director of Policy & Research The Supplier Partnership Program Nigel Bragg , Commercial Partnerships Manager
  95. 95. Supplier Partnership Programme Nigel Bragg Commercial Relationship Manager Follow us @Socitm www.socitm.net/linkedin
  96. 96. Supplier Partnership Programme Contact: nigel.bragg@socitm.net 07889 665063 Your key to building powerful relationships in the public sector
  97. 97. Supplier Partnership Programme Contact: nigel.bragg@socitm.net 07889 665063 Our Supplier Partnership Programme aims to connect ICT suppliers with their target public sector audience in a far more collaborative environment than the traditional vendor/client relationship permits to create an unprecedented offering to the supplier community. With 23 separate membership services & benefits available, covering Market Intelligence, Positioning & Thought Leadership, Networking, Product Development & Marketing Strategy, the Supplier Partnership Programme helps you build a powerful channel to market that really resonates with the public sector audience
  98. 98. Supplier Partnership Programme Gold • Limited to 20 premium places • £13k Silver • Ideal for SME’s • £7,500 Bronze • Suitable for small companies • £995 Contact: nigel.bragg@socitm.net 07889 665063
  99. 99. Supplier Partnership Programme Contact: nigel.bragg@socitm.net 07889 665063 MARKET INTELLIGENCE POSITIONING & THOUGHT LEADERSHIP NETWORKING PRODUCT DEVELOPMENT & MARKETING STRATEGY SOCITM ACCOUNT MANAGER IT Trends Report Benchmarking Data Policy Briefings Research & News Briefings Socitm Partner Branding White Papers Co-branded research Sponsorship opportunities Mass member communications & social media Access online member communities Regional & National Events One to one briefings with Socitm senior management Proposition Testing Service Bespoke events hosted by Socitm
  100. 100. Supplier Partnership Programme Contact: nigel.bragg@socitm.net 07889 665063 Market Intelligence • Access to sector-specific research and news briefings • Policy briefings keep you up to date with changing public sector priorities, legislative & compliance requirements • Annual IT Trends Report will keep you abreast of all current service delivery & technology challenges in public sector • Access historical & current repository of local authority benchmarking data measuring ICT spend and many other KPIs
  101. 101. Supplier Partnership Programme Contact: nigel.bragg@socitm.net 07889 665063 Positioning & Thought Leadership Branding for your website & comms to Socitm members Permanent profile on and link from Socitm website Advertising & editorial opportunities in our quarterly members magazine In Our View Co-branded Socitm Research Reports Publish and distribute white papers to Socitm audience
  102. 102. Supplier Partnership Programme Contact: nigel.bragg@socitm.net 07889 665063 Networking October 19th 2015 – October 20th 2015 Leicester …or let us send a sponsored message to our entire membership on your behalf
  103. 103. Supplier Partnership Programme Contact: nigel.bragg@socitm.net 07889 665063 Product Development & Marketing Strategy Believe it or not, these people know public sector IT inside out YOU CAN USE THEM TO SHAPE & INFORM YOUR APPROACH TO PUBLIC SECTOR PRODUCT DEVELOPMENT AND MARKET POSITIONING BUILD BESPOKE EVENTS SO YOU CAN GET THE APPROPRIATE MESSAGING IN FRONT OF THE RIGHT PEOPLE
  104. 104. Supplier Partnership Programme Contact: nigel.bragg@socitm.net 07889 665063
  105. 105. Supplier Partnership Programme Contact: nigel.bragg@socitm.net 07889 665063 THANK YOU VERY MUCH FOR LISTENING ANY QUESTIONS? FOR FURTHER INFORMATION PLEASE CONTACT ME nigel.bragg@socitm.net 07789 665063

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