SlideShare a Scribd company logo
By Marcy Mitchell
www.mtechbd.com




                    1
   Internet Marketing Consultant
    ◦ Owner of MTECH Internet Marketing- 16 years
      O      f       I        M k i
      Web site development/ Search engine optimization
      Social Media
      Internet marketing consultant (PPC, SEO, Marketing plans)

    ◦ Internet Marketing Director for a number of leading
      real estate firms & community websites
      (DurangoDowntown.com & Pagosa.com)
      (      g                      g        )
    ◦ Former Vice Chair of Pagosa Tourism (TTC)
    ◦ Certified Marketing for Smarties Coach

                                                                   2
1.   How has marketing changed?
2.
2    How does new social marketing fit
     into my overall strategy?
3.   How are local companies using
     these tools?



                                         3
4
Marketers are starting to think like publishers and
socializers and less like advertisers.

                                                      5
6
   Web Site is a Communication Tool
   What Message Are Your Sending?
   What is Your Unique Positioning?
   Shift from “Online Brochure” to “Lead Generation”
   Unique Landing Pages/ C ll to Action
    U i    L di P       / Call A i




                                                        7
   Where do Your Fish Swim?
   What information/resources are your customers
    looking for?
          g
   Can Social Media alone tell your story?
   Use of Whitepapers, video and webinars
   Tie leads into Customer Relationship
    Management (CRM)




                                                    8
   50% spending less than $2500/yr on marketing
   70% using Facebook for marketing (up 20%) –
    37% rate it as one of the most effective tools
   40% rate Google Search as top three
   40% use Twitter for marketing
   Top three – Social, Search and Email
   During 2010, print dropped 33%, Yellow pages
    down 18% and direct mail decreased 26%


                                                     9
10
How Does Social
 Media Fit Into
 My Overall
 Marketing
 M k ti
 Strategy?
       gy


                  11
   Facebook, Twitter, YouTube are not
    F    b k T itt Y T b             t
    strategies…they are media channels
   Consistent Message
   Blogs tie into Social Media and WebSite
   Audience – 55+ uses Social Media differently
    than 30-45




                                                   12
   SEO Always
    changing –
    ongoing strategy
   Relevance &
    Authority
    A h i
   Quality In-Bound
    Leads
   Google and Bing
    include social
    media results




                       13
   Staff – Time : Will you commit to it consistently?
   Incorporate Video, Photos, “Fun”
   How Best Does it Fit Your Brand?
   Incorporate it with “Compelling Offers”
   Combine it with Email, Website Contests
   Evaluate “Campaigns” instead of just
    “Channels”



                                                         14
1. Growing Spaces – Manufacturer of
  Geodesic Growing Dome Greenhouses

2.
2 Tarryall River Ranch – Colorado
  dude ranch in Central Colorado - Tourism




                                             15
   Growing Domes® for
    homes, universities,
    schools, & companies
   Two websites
   Dreamweaver
   WordPress Blog
   Facebook, Twitter
   You Tube Channel
   PPC & F
          Facebook
                b k
    Ads
   SEO

                           16
 Launched Early 2010
 200+ Comments
 Connect with current customers
 Provide a resource for
gardening tips
 New videos of projects
 Special offers
 Link back to Website, Facebook
and Twitter
 Long-Tail keywords, (i.e.
greenhouse garden tank)
 Increased content for SEO




                                   17
 In 18 months, grew to
724+ “likes”
 Customers post photos
 Company gets feedback
 Special offers get posted
 Robust “Testimonials”
 Provides credibility
 Respond to “conflicts”
 Links back to website
 Photo Galleryy
 Sold 2 large domes




                              18
• Developed Channel in
mid-2010
• 304+ Subscribers
• 9 053+ Channel Views
  9,053+
• Garden Talk –
gardening tips
• Videos uploaded here
          p
get added to blog and
embed in website
• 188,856 upload views
• Channel and Video
comments




                         19
            p
  Sales are up 66% in 2011 vs. 2010
 CRM set up in 2010 to capture leads and
  measure marketing results
 Google analytics installed to track visitors,
  location,
  location bounce rate & more
 Set up Targeted Landing Pages to increase
  leads & Compare Advertising ROI
 Leads up 300% over 2010



                                                  20
   Colorado dude ranch
   New WordPress CMS &
    Blog August 2011
   Trained Staff to update
   Marketing Plan
   Facebook, Twitter,
    YouTube
   Landing Pages/Forms
   SEO – GGoogle up 99%
                l
   Visits up 33%
    compared to 2010
         p

                              21
   Internal to Site
   Facebook & Twitter
    link to blog posts
   Use same articles for
    Email newsletter
   Ranch Reviews
   Long-Tail Keywords
    for blog articles
   Increased pages and
    content



                            22
   Started in 2011
   293 Likes
   Customers post photos
   Customer
    Comments/Reviews
   Links to Blog articles
   Share Industry Articles
    Sh     I d t A ti l
    – DRA “liked” articles
   Facebook traffic to
    website up 2000%!



                              23
   Started in Dec 2010
   185 Channel Views
   6,601 Upload Views
   Videos of Cabins
   Videos of Customer
    Testimonials
   Post Videos Here
    th E b d on
    then Embed
    Website


                          24
   Understand that marketing shifts require a NEW
    WAY OF THINKING
   RESEARCH & LISTEN to your customers
   Remember new marketing is about attracting
    clients through VALUABLE CONTENT &
    INTERACTIVITY
   Discover Your Unique Message & remember
    BRANDING
   Track EVERYTHING & Capture Leads



                                                     25

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Social Media Marketing for Small Business Owners

  • 2. Internet Marketing Consultant ◦ Owner of MTECH Internet Marketing- 16 years O f I M k i  Web site development/ Search engine optimization  Social Media  Internet marketing consultant (PPC, SEO, Marketing plans) ◦ Internet Marketing Director for a number of leading real estate firms & community websites (DurangoDowntown.com & Pagosa.com) ( g g ) ◦ Former Vice Chair of Pagosa Tourism (TTC) ◦ Certified Marketing for Smarties Coach 2
  • 3. 1. How has marketing changed? 2. 2 How does new social marketing fit into my overall strategy? 3. How are local companies using these tools? 3
  • 4. 4
  • 5. Marketers are starting to think like publishers and socializers and less like advertisers. 5
  • 6. 6
  • 7. Web Site is a Communication Tool  What Message Are Your Sending?  What is Your Unique Positioning?  Shift from “Online Brochure” to “Lead Generation”  Unique Landing Pages/ C ll to Action U i L di P / Call A i 7
  • 8. Where do Your Fish Swim?  What information/resources are your customers looking for? g  Can Social Media alone tell your story?  Use of Whitepapers, video and webinars  Tie leads into Customer Relationship Management (CRM) 8
  • 9. 50% spending less than $2500/yr on marketing  70% using Facebook for marketing (up 20%) – 37% rate it as one of the most effective tools  40% rate Google Search as top three  40% use Twitter for marketing  Top three – Social, Search and Email  During 2010, print dropped 33%, Yellow pages down 18% and direct mail decreased 26% 9
  • 10. 10
  • 11. How Does Social Media Fit Into My Overall Marketing M k ti Strategy? gy 11
  • 12. Facebook, Twitter, YouTube are not F b k T itt Y T b t strategies…they are media channels  Consistent Message  Blogs tie into Social Media and WebSite  Audience – 55+ uses Social Media differently than 30-45 12
  • 13. SEO Always changing – ongoing strategy  Relevance & Authority A h i  Quality In-Bound Leads  Google and Bing include social media results 13
  • 14. Staff – Time : Will you commit to it consistently?  Incorporate Video, Photos, “Fun”  How Best Does it Fit Your Brand?  Incorporate it with “Compelling Offers”  Combine it with Email, Website Contests  Evaluate “Campaigns” instead of just “Channels” 14
  • 15. 1. Growing Spaces – Manufacturer of Geodesic Growing Dome Greenhouses 2. 2 Tarryall River Ranch – Colorado dude ranch in Central Colorado - Tourism 15
  • 16. Growing Domes® for homes, universities, schools, & companies  Two websites  Dreamweaver  WordPress Blog  Facebook, Twitter  You Tube Channel  PPC & F Facebook b k Ads  SEO 16
  • 17.  Launched Early 2010  200+ Comments  Connect with current customers  Provide a resource for gardening tips  New videos of projects  Special offers  Link back to Website, Facebook and Twitter  Long-Tail keywords, (i.e. greenhouse garden tank)  Increased content for SEO 17
  • 18.  In 18 months, grew to 724+ “likes”  Customers post photos  Company gets feedback  Special offers get posted  Robust “Testimonials”  Provides credibility  Respond to “conflicts”  Links back to website  Photo Galleryy  Sold 2 large domes 18
  • 19. • Developed Channel in mid-2010 • 304+ Subscribers • 9 053+ Channel Views 9,053+ • Garden Talk – gardening tips • Videos uploaded here p get added to blog and embed in website • 188,856 upload views • Channel and Video comments 19
  • 20. p Sales are up 66% in 2011 vs. 2010  CRM set up in 2010 to capture leads and measure marketing results  Google analytics installed to track visitors, location, location bounce rate & more  Set up Targeted Landing Pages to increase leads & Compare Advertising ROI  Leads up 300% over 2010 20
  • 21. Colorado dude ranch  New WordPress CMS & Blog August 2011  Trained Staff to update  Marketing Plan  Facebook, Twitter, YouTube  Landing Pages/Forms  SEO – GGoogle up 99% l  Visits up 33% compared to 2010 p 21
  • 22. Internal to Site  Facebook & Twitter link to blog posts  Use same articles for Email newsletter  Ranch Reviews  Long-Tail Keywords for blog articles  Increased pages and content 22
  • 23. Started in 2011  293 Likes  Customers post photos  Customer Comments/Reviews  Links to Blog articles  Share Industry Articles Sh I d t A ti l – DRA “liked” articles  Facebook traffic to website up 2000%! 23
  • 24. Started in Dec 2010  185 Channel Views  6,601 Upload Views  Videos of Cabins  Videos of Customer Testimonials  Post Videos Here th E b d on then Embed Website 24
  • 25. Understand that marketing shifts require a NEW WAY OF THINKING  RESEARCH & LISTEN to your customers  Remember new marketing is about attracting clients through VALUABLE CONTENT & INTERACTIVITY  Discover Your Unique Message & remember BRANDING  Track EVERYTHING & Capture Leads 25