SOCIAL MEDIA BOOTCAMP
     Danielle Leitch, EVP
      MoreVisibility


      @DanielleLeitch
      dleitch@morevisibility.com
                                   1
2
MoreVisibility Background
•   Founded in 1999 … Recognized Leader since inception
•   Named to INC 500/5000 six years in a row (2005 – 2010)
•   Full service Interactive Agency
•   13 years of documented results and significant
    industry recognition
•   Diverse clients in numerous industries
    –   Business to Business
    –   Business to Consumer
    –   E-Commerce
    –   Professional Services
    –   Travel & Leisure
    –   Government
    –   Education
    –   Publishing
    –   Legal

                                                             3
Services Offered
– Search Engine Optimization
   •   Consulting & Website Audits
   •   Implementation
   •   Linking
   •   SEO Copywriting / Blog posting
   •   Press Release Distribution
– Search Engine / Interactive Marketing/Digital Media
   •   Traditional Cost Per Click Ads
   •   Vertical Engines, Social Channels, Portals, etc.
   •   Contextual & Demographic Advertising
   •   Mobile Marketing
– Web Intelligence
   • Site Usability and User Experience Studies
   • Analytics Consulting and Support

                                                          4
Services Offered
                           (continued)
– Social Media
   • Develop Social Media Strategy
   • Execution / Channel Management & Engagement
   • Design custom profile pages / tabs
– Optimized Design & Development
   • Full Service Design & Development Dept.
   • Mobile websites
   • SEO-friendly Content Management Systems (CMS)
   • Landing Pages / Micro-sites
   • Banners, email templates, etc.
   • Blog creation, writing & training
– Custom Training
   • Any of our service areas, presented on-site or via Webinar


                                                                  5
SPECIAL OFFER:
       Social Media
   Competitive Analysis
www.MoreVisibility.com/SMPS



                              6
Agenda
•   Social & Search: SEO Value
•   LinkedIn
•   Facebook
•   Twitter
•   Google Plus ; +1
•   Best Practices
•   Tracking and Measurement
•   Summary
                                 7
Social & Search

                  8
The Original Search Landscape

            Organic or Natural
             Search Results
           (SEO) gets you here




                              Sponsored Listings
                           Search Engine Marketing
                             (SEM/CPC) gets you      9
                                    here
The New Search Landscape…Universal




                                 10
Social Media & Multimedia

 Can rank independent of website content;
  Can link to website content to help it rank.
 New and noteworthy … status updates:
  Twitter, Facebook, LinkedIn, etc.
 Be where your audience is.
 Create relationships directly with
  customers and prospects.
 Broaden your overall content saturation.
 Don’t sacrifice quality for quantity.


                                                 11
12
LinkedIn Benefits
• Manage your professional information
• Be introduced to potential partners/clients
• Create, collaborate on projects
• Gain insights from like-minded professionals
• Discover new connections / add to network
• LEARN, ENGAGE and GET CONNECTED

                                                13
Establish Your
Personal Profile



                   14
Creating Your Profile




       MoreVisibility 2010     15
      www.MoreVisibility.com
Account Settings - Privacy




                             16
Request Recommendations




Personalize
the request




                                 17
18
Build Your Network




                     19
Connecting with Others

   Create a Network


                         20
Search for Connections




                         21
Adding a Connection




Need
Email




                              22
Enhancing Your Profile




                         23
Premium Accounts
  For
Business




                      For Job
                      Seekers




                                24
TWITTER INTEGRATION




                      25
TWITTER INTEGRATION




                      26
Push Info Over To Twitter




  Manually control tweets   27
Applications




               28
Applications: SlideShare
              Presentations




                              29
Groups



         30
Group Details




                31
32
Florida Atlantic University Alumni Group




                                           33
Answers & Events



                   34
Ask and Answer Questions




                           35
Research Events




                  36
RSVP / Network for Events




                            37
Companies



            38
Company Pages




                39
Follow Companies




                   40
Get Updates




              41
ADVERTISING




              42
Paid Search-Social Media




                           43
LinkedIn
Targeting:
Target By
Demographics
MOBILE




         45
LinkedIn for
Blackberry
                Android App
                available on
               Amazon Store

                               46
iPhone App
available from
   iTunes




                 Neat feature to connect

                                           47
Paid Ads-Social Media




                        48
49
CUSTOM TABS




              50
New Layout; Timeline on March 31st




                                     51
Facebook Ads




 Sponsored Stories: Although Page has 2,400+ fans, Ad targets 518,000+
 FB users




Can specify who you want to target by other pages they like/interests…
                              MoreVisibility 2012                        52
                            www.MoreVisibility.com
Facebook Insights

                            •   Review individual post
                                impressions and
                                feedback
                            •   Fan growth and
                                demographics
                            •   Tab Views
                            •   External referrers to
                                page
                            •   Monthly active users
                            •   The ability to export
                                data from the
                                dashboard using the
                                'Export' button


    MoreVisibility 2012                            53
   www.MoreVisibility.com
54
New Layout




             55
Opportunities
• Leverage hashtags (#) in your tweets to
  reach wider audience on specific subjects
  or categories related to tweet
• Coordinate or participate in Twitterchats to
  engage the community; more visibility
• Advertising options include:
  Promoted Accounts or Promoted Tweets

                                             56
Hootsuite Scheduling




                       57
58
A ll A b o u t G o o g le +
• G o o g le ’ s s o c ia l m e d ia p la t f o r m /
F a c e b o o k ’ s c o m p e t it io n .
• P r o m o t e s “ R e a l-L if e S h a r in g ” o n t h e
web.
• F e a t u r e s in c lu d e C ir c le s , H a n g o u t s ,
G a me s a nd S e a rc h.
• A G o o g le a c c o u n t / p r o f ile is r e q u ir e d
t o u s e G o o g le + f o r
  a b u s in e s s .

• R e f e r r e d t o a s G +, G o o g l e + a n d G o o g l e
P lu s

                                                            59
N o t to b e c o n fu s e d
         w i t h “ +1”
G o o g l e +1 B u t t o n

• “Liking” a search result / website
• Displayed when users are signed in
  to a Google profile or account
• Visible on Paid (SEM) & Organic
  (SEO) results
• Factored into algorithm ??

                                       60
+1 i n S e a r c h R e s u l t s




                                   61
P e r s o n a l P r o f ile :




M u s t e s t a b lis h in d iv id u a l
p r o f ile o n G + t o t h e n c r e a t e
a B u s in e s s P a g e .                    62
C re a te p a g e

1

                        2
    3


                            63
B u s in e s s P a g e




                         64
Ma na g e P a g e




                    65
P a g e A d m in is t r a t o r
            (s )




                                  66
BEST PRACTICES

                 67
General Social Media Best Practices

•   Post frequently
•   Be responsive
•   Mention others, share content
•   Post links to news / research
•   Incorporate photos and videos
•   Develop content calendar and daily management plan
•   Have a plan in place for crisis management
•   Determine what success will look like
•   Monitor and track


                                                    68
Top Recommendations for Having a
    Presence in SM-Oriented Universal Search
•     Create a YouTube Channel, describe and tag videos
      with keyword rich content, and keep the Channel up-to-
      date and relevant (Video Search).

•     Use keyword-rich names for every search-worthy image
      file on your website and strong, keyword-rich alt
      attribute text (Image Search).

•     Distribute optimized press releases (News Search).

•     Create keyword-rich Tweets (Twitter Feeds within
      Google’s real-time results).

•     Blog (Blog Search).                                  69
Considerations
•   Incredibly dynamic environment
•   Intense publicity and user engagement
•   Must enter with a sound strategy
•   Incorporate customization and branding
•   Engagement, participation, listening,
    monitoring & tracking all required



                                             70
71
TRACKING &
MEASUREMENT
              72
Measuring Success
Web Analytics
• Measure referring visits from Social Media sources
• Calculate ROI/leads on channel efforts

Channel Influence
•   Increase in counts (followers, likes, check-ins)
•   Brand or product mentions (Google Alert)
•   Interactions – customer service reduction
•   Third party monitoring tools (Hootsuite or Tweetdeck)

Exposure & Visibility
• Partners, press, vendors, recruiting, etc.
                                                       73
MoreVisibility.com/TagLink




                             74
Tagging Identifies Traffic in Reports




                                    75
Social Channel Referring Visits




                              76
Social Engagement




                    77
Social Source and Action




                           78
SUMMARY
• Develop a strategy that is sound to your
  business and reasonable to maintain
• Create content that’s of interest and unique
• Establish a content calendar and brand
  guidelines/messaging for use within SM
• Interact with the community, offer value
• Leverage the community – great resources
• Track and measure response/engagement
                                                 79
SPECIAL OFFER:
        Social Media
     Competitive Analysis
 www.MoreVisibility.com/SMPS


dleitch@morevisibility.com   (561) 620.9682
                                              80

Social Media Bootcamp For SMPS_SouthFlorida 2012

  • 1.
    SOCIAL MEDIA BOOTCAMP Danielle Leitch, EVP MoreVisibility @DanielleLeitch dleitch@morevisibility.com 1
  • 2.
  • 3.
    MoreVisibility Background • Founded in 1999 … Recognized Leader since inception • Named to INC 500/5000 six years in a row (2005 – 2010) • Full service Interactive Agency • 13 years of documented results and significant industry recognition • Diverse clients in numerous industries – Business to Business – Business to Consumer – E-Commerce – Professional Services – Travel & Leisure – Government – Education – Publishing – Legal 3
  • 4.
    Services Offered – SearchEngine Optimization • Consulting & Website Audits • Implementation • Linking • SEO Copywriting / Blog posting • Press Release Distribution – Search Engine / Interactive Marketing/Digital Media • Traditional Cost Per Click Ads • Vertical Engines, Social Channels, Portals, etc. • Contextual & Demographic Advertising • Mobile Marketing – Web Intelligence • Site Usability and User Experience Studies • Analytics Consulting and Support 4
  • 5.
    Services Offered (continued) – Social Media • Develop Social Media Strategy • Execution / Channel Management & Engagement • Design custom profile pages / tabs – Optimized Design & Development • Full Service Design & Development Dept. • Mobile websites • SEO-friendly Content Management Systems (CMS) • Landing Pages / Micro-sites • Banners, email templates, etc. • Blog creation, writing & training – Custom Training • Any of our service areas, presented on-site or via Webinar 5
  • 6.
    SPECIAL OFFER: Social Media Competitive Analysis www.MoreVisibility.com/SMPS 6
  • 7.
    Agenda • Social & Search: SEO Value • LinkedIn • Facebook • Twitter • Google Plus ; +1 • Best Practices • Tracking and Measurement • Summary 7
  • 8.
  • 9.
    The Original SearchLandscape Organic or Natural Search Results (SEO) gets you here Sponsored Listings Search Engine Marketing (SEM/CPC) gets you 9 here
  • 10.
    The New SearchLandscape…Universal 10
  • 11.
    Social Media &Multimedia  Can rank independent of website content; Can link to website content to help it rank.  New and noteworthy … status updates: Twitter, Facebook, LinkedIn, etc.  Be where your audience is.  Create relationships directly with customers and prospects.  Broaden your overall content saturation.  Don’t sacrifice quality for quantity. 11
  • 12.
  • 13.
    LinkedIn Benefits • Manageyour professional information • Be introduced to potential partners/clients • Create, collaborate on projects • Gain insights from like-minded professionals • Discover new connections / add to network • LEARN, ENGAGE and GET CONNECTED 13
  • 14.
  • 15.
    Creating Your Profile MoreVisibility 2010 15 www.MoreVisibility.com
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
    Connecting with Others Create a Network 20
  • 21.
  • 22.
  • 23.
  • 24.
    Premium Accounts For Business For Job Seekers 24
  • 25.
  • 26.
  • 27.
    Push Info OverTo Twitter Manually control tweets 27
  • 28.
  • 29.
    Applications: SlideShare Presentations 29
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
    Ask and AnswerQuestions 35
  • 36.
  • 37.
    RSVP / Networkfor Events 37
  • 38.
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 44.
  • 45.
  • 46.
    LinkedIn for Blackberry Android App available on Amazon Store 46
  • 47.
    iPhone App available from iTunes Neat feature to connect 47
  • 48.
  • 49.
  • 50.
  • 51.
    New Layout; Timelineon March 31st 51
  • 52.
    Facebook Ads SponsoredStories: Although Page has 2,400+ fans, Ad targets 518,000+ FB users Can specify who you want to target by other pages they like/interests… MoreVisibility 2012 52 www.MoreVisibility.com
  • 53.
    Facebook Insights • Review individual post impressions and feedback • Fan growth and demographics • Tab Views • External referrers to page • Monthly active users • The ability to export data from the dashboard using the 'Export' button MoreVisibility 2012 53 www.MoreVisibility.com
  • 54.
  • 55.
  • 56.
    Opportunities • Leverage hashtags(#) in your tweets to reach wider audience on specific subjects or categories related to tweet • Coordinate or participate in Twitterchats to engage the community; more visibility • Advertising options include: Promoted Accounts or Promoted Tweets 56
  • 57.
  • 58.
  • 59.
    A ll Ab o u t G o o g le + • G o o g le ’ s s o c ia l m e d ia p la t f o r m / F a c e b o o k ’ s c o m p e t it io n . • P r o m o t e s “ R e a l-L if e S h a r in g ” o n t h e web. • F e a t u r e s in c lu d e C ir c le s , H a n g o u t s , G a me s a nd S e a rc h. • A G o o g le a c c o u n t / p r o f ile is r e q u ir e d t o u s e G o o g le + f o r a b u s in e s s . • R e f e r r e d t o a s G +, G o o g l e + a n d G o o g l e P lu s 59
  • 60.
    N o tto b e c o n fu s e d w i t h “ +1” G o o g l e +1 B u t t o n • “Liking” a search result / website • Displayed when users are signed in to a Google profile or account • Visible on Paid (SEM) & Organic (SEO) results • Factored into algorithm ?? 60
  • 61.
    +1 i nS e a r c h R e s u l t s 61
  • 62.
    P e rs o n a l P r o f ile : M u s t e s t a b lis h in d iv id u a l p r o f ile o n G + t o t h e n c r e a t e a B u s in e s s P a g e . 62
  • 63.
    C re ate p a g e 1 2 3 63
  • 64.
    B u sin e s s P a g e 64
  • 65.
    Ma na ge P a g e 65
  • 66.
    P a ge A d m in is t r a t o r (s ) 66
  • 67.
  • 68.
    General Social MediaBest Practices • Post frequently • Be responsive • Mention others, share content • Post links to news / research • Incorporate photos and videos • Develop content calendar and daily management plan • Have a plan in place for crisis management • Determine what success will look like • Monitor and track 68
  • 69.
    Top Recommendations forHaving a Presence in SM-Oriented Universal Search • Create a YouTube Channel, describe and tag videos with keyword rich content, and keep the Channel up-to- date and relevant (Video Search). • Use keyword-rich names for every search-worthy image file on your website and strong, keyword-rich alt attribute text (Image Search). • Distribute optimized press releases (News Search). • Create keyword-rich Tweets (Twitter Feeds within Google’s real-time results). • Blog (Blog Search). 69
  • 70.
    Considerations • Incredibly dynamic environment • Intense publicity and user engagement • Must enter with a sound strategy • Incorporate customization and branding • Engagement, participation, listening, monitoring & tracking all required 70
  • 71.
  • 72.
  • 73.
    Measuring Success Web Analytics •Measure referring visits from Social Media sources • Calculate ROI/leads on channel efforts Channel Influence • Increase in counts (followers, likes, check-ins) • Brand or product mentions (Google Alert) • Interactions – customer service reduction • Third party monitoring tools (Hootsuite or Tweetdeck) Exposure & Visibility • Partners, press, vendors, recruiting, etc. 73
  • 74.
  • 75.
  • 76.
  • 77.
  • 78.
  • 79.
    SUMMARY • Develop astrategy that is sound to your business and reasonable to maintain • Create content that’s of interest and unique • Establish a content calendar and brand guidelines/messaging for use within SM • Interact with the community, offer value • Leverage the community – great resources • Track and measure response/engagement 79
  • 80.
    SPECIAL OFFER: Social Media Competitive Analysis www.MoreVisibility.com/SMPS dleitch@morevisibility.com (561) 620.9682 80

Editor's Notes

  • #14 Andrew
  • #15 andrew
  • #16 andrew HEADLINE AND SUMMARY (for SEO) Often your LinkedIn profile appears when people search for you on the web Tailor a unique headline and summary to let visitors identify your unique skillset Helps your profile turn up in relevant search results Add a photo EXPERIENCE Include both current position and past positions Detail specific accomplishments in each Let typeahead find your company, so you can connect with past colleagues GET RECOMMENDATIONS Reinforce your professional identity online OTHER INFO Click through to your company or personal websites See honors or awards that represent your accomplishments Find you in search results via keyword
  • #20 DL
  • #21 DL
  • #22 DL
  • #23 DL
  • #24 DL
  • #28 DL
  • #30 DL
  • #32 DL
  • #36 DL
  • #39 Andrew
  • #41 Andrew
  • #42 Andrew
  • #53  if someone likes your Page, their friends may see a story about it in their News Feed. By sponsoring the story, the person’s friends are more likely to see it and also be interested in your business.
  • #54 Tab views will help to see what content is of interest – are people aware of the other tabs available…
  • #58 You need to upgrade to HootSuite  Pro  ( $5.99/month ) to access the bulk upload feature