This document provides an overview of social media and how individuals and businesses can use various social media platforms. It discusses the rise of social media usage among different age groups and how platforms like Facebook, Twitter, LinkedIn, YouTube and Flickr can be used personally and professionally. Tips are provided on setting up profiles, pages and groups on these networks to engage with connections, build relationships and promote brands and businesses.

1. Social Media Camp Workshop Series : Nanaimo Social Media 101 Paul Holmes - @tpholmes

2. Social Media 101 Explore Social Media What is it?

3. How are individuals using it?

4. How are businesses using it? Branding 2.0

5. What is blogging?

6. Popular Networks: Facebook, Twitter

7. LinkedIn

8. YouTube

9. Flickr Up and Coming (or Fads): Foursquare, Google+ and a zillion others...

10. Early Monday Morning Award WIN a t-shirt

11. Yay, Stats Are Fun! Gen Y now outnumbers baby boomers; 96% of Gen Y'ers use Social Media.

12. Most 15-24 year old Canadians report that they use Facebook daily.

13. If Facebook was a country, it would be the 4th largest.

14. The fastest growing demographic on Twitter is 15-24 (they're finally catching up with the 35-44 group)

15. Apple is the world's most valuable company; sold 3 million iPads in the first 3 months on sale.

16. 13% of US adults signed up for Google+ ... in the first 5 weeks, passing Twitter and LinkedIn.

17. By 2013, more Internet traffic will happen on mobile devices than computers. 80% of Twitter usage is on mobile devices.

18. Social Media has played a key role in 7 revolutions.

19. After the Iranian election, the U.S. State Department asked Twitter to delay their scheduled maintenance, so Iranian protest organizers would not have any downtime.

20. Baby “Facebook” was born in the aftermath of the Egyptian social media overthrow of their longstanding dictator.

21. Largest search engine is Google; YouTube is the 2nd largest.

22. Flickr is now the 2nd most popular photo sharing site online, after Facebook.

23. Meet Baby Facebook

24. Largest Social Networks 1. Facebook 2. QZone (Chinese) 3. Google+ 4. Twitter 5. LinkedIn

25. Why People Use Social Media It's social. And so are people. The user interface is simple, and connecting is easy. Social Media offers a great platform for other stuff: games, news, entertainment, education. Social Media is fundamentally changing the way people find, use and share information.

26. Why Business Wants In... To make money, of course. To connect with customers, get the word out, and grow their business. Social Media personalizes relationships, and has the potential to enhance (or destroy) brand loyalty. Social Media is fundamentally changing the way businesses reach customers.

27. What Business Doesn't Get Social Media is NOT advertising. It's about fostering relationships. It's very difficult to measure Social Media ROI. Forget the rules about radio, television and newspaper. Frequency of message is not going to work on this medium. Think of Social Media like the new “Telephone.”

28. 1 st Social Media Platforms

29. Social Media, 1866

30. Social Media, 1885

31. Social Media, 1983

32. Social Media, 1995

33. Social Media, 2008

34. Business Mixer 2.0 Here's my card. Give me a call! Sorry, I don't use the telephone. Can you e-mail me the proposal? I don't use e-mail. Can I fax it to you? I'll introduce you to my colleague on LinkedIn. Sorry geek, I don't “do” Social Media.

35. The Next “New” Thing? The Internet has always been a place where people connect!

36. Six Essential Tools Twitter is an amazingly powerful tool to expand your network. Zero barrier to entry. Instant viral capabilities. Amazing source for breaking news, like the #elxn41 or #canucks. A very personal approach tends to work better for companies. Flickr is YouTube for photographs. Create or join groups around specific topics and interests. Share your videos. Create a channel on YouTube . Embed video from here onto the front page of your website/blog. Use the “friend” feature! Your blog is YOUR Social Media. If you put it on your own website, then you own it and control it. It allows you to put your messages out the way you want them to go out. And elaborate beyond what Twitter, LinkedIn or Facebook might allow. Facebook is where people go to connect with their friends, and contains amazing opportunities to waste lots of time. Successful business pages are engaging, building a sense of community. LinkedIn is a place to build your business network. Joining and operating groups is interesting, and sometimes very valuable. Company pages list current and past employees of organizations.

37. Branding 2.0 Personal Profiles and Company Pages Branded or Cross-Branded Account Strategic Promotion Follow Strategy Post any video content: from events, promotional videos, commercials, etc. Photos uploaded to Flickr from your mobile devices or computer. Personal Profiles and Company Pages Website/Blog

38. Blogging Should you blog? Sound scary?

39. Do you write anyway? What's new in your business or industry?

40. Blog on-site, preferably using WordPress.

41. Objectives: Demonstrate expertise, build connections

42. Constant flow of fresh content (SEO) Google “social media victoria bc” Instant content for sharing on social media

43. Comment on other blogs SEO, authority Own and control “your” social media

44. Facebook Location. Location. Location. More than half of Canadians are here. Where the heck are you?

45. Facebook “Pages” People “Like” your page

46. Status (“Wall”) updates by you (and others)

47. User Interaction (including “Tagging” users)

48. Events

49. Send an Update Facebook Ads Highly targetted by geography,

50. demography and friends of fans.

51. Twitter: Share, Tag, Follow 140 characters ... short and sweet!

52. Share links (yours and others)

53. Respond to Tweets (addressed to you and not)

54. Pass on information (Retweet)

55. Research, listen TAG! Don't be a #FAIL FOLLOW! Not an endorsement!

56. Expand your network! Connect with your target market!

57. LinkedIn Largest business network ever, since 2003.

58. Also Ran: Plaxo, XING, Spoke, Viadeo

59. Very profitable company.

60. Worth $9 billion on day 1 in their recent IPO.

61. “ Unless you’re dying, dead, retired forever, or too young to join, you should be on LinkedIn!

62. Quite simply LinkedIn is the future of business networking. Period.”

63. LinkedIn Don't look for party photos on LinkedIn.

64. Set up your personal profile.

65. Join groups (or set up your own).

66. Connect, connect, connect. Who's connected with your connections? Add contacts and recycle business cards.

67. Recruit, or get a job (it's my resume).

68. Recommend people.

69. Refer people.

70. Answer a question.

71. LinkedIn Profile All elements after the snapshot can be “dragged” into new positions according to your own personal order of priority. Includes: Summary, Experience, Education, Recommendations, Personal Info, Contact Settings, Additional Info, WordPress, SlideShare

74. LinkedIn Groups Join other groups to network in your industry

75. Start your own group for your industry This is an asset you can leverage for SEO, authority, and new contacts! Post discussion starters and articles to groups, share your content (and others)

76. Seek out and connect with others in groups

77. Add group logos to your profile (... or not)

78. LinkedIn Group Example as

79. LinkedIn Company Profile Claim Your Company Profile Create a page to list all staff

80. SEO value (Link to your website)

81. List products and services

82. Recruit

83. Gain “Followers”

84. Share your Twitter stream

85. Map “ Follow” other companies (and be followed)

86. YouTube Channel The #2 Search Engine After Google!

87. People use it every day.

88. People EXPECT your video to be there.

89. You have video to share ... or you should.

90. It's a Social Network! “ Share” with your friends when you post new videos.

91. Use the “Friend” feature.

92. YouTube Channel

93. Flickr Photostream

94. Flickr Photo Sharing Have Flickr automatically post to Facebook and enable Twitter. You, Your Account, Sharing & Extended Email from your mobile device. You, Your Account, Emails & Notifications.

95. One e-mail to Tweet, another only on Flickr. Later embed images or sets of images (in slideshow format) into your blog.

96. Share photos to topic-specific groups.

97. Create multi-user photo groups.

98. Location Apps “ Check In” and share your location.

99. Foursquare is the dominant application, others include Gowalla, Yelp, BrightKite, Foodspotting, Google Latitude, and Facebook Places.

100. If people are “Checking in”, are you registered?

101. People leave tips for each other. What are they saying?

102. Example of Foursquare specials: 10 check-ins, get a free coffee?

103. New mayor gets 10% off Register for Google Places (SEO value)

104. Google Plus Facebook done properly ... No company profiles yet.

105. Post publicly, or to specific “Circles”.

106. Post any media, links, etc. Huge initial growth - “critical mass,” but no “critical mass engagement.”

107. Geeks en masse.

108. It still could eventually trump Facebook, and is probably the best competition to Facebook.

109. Google Plus

110. Social Media Camp Workshop Series : Nanaimo Social Media 101 Paul Holmes - @tpholmes