Siddesh Narkar is a senior manager with 16 years of experience in program management, solution architecture, product management, strategic planning, and people management. He has extensive experience in retail point of sale systems, inventory management, business intelligence, promotions, loyalty programs, and other retail technologies. Currently he is the Head of Retail Practice at Compulynx Ltd. in Nairobi, Kenya where he manages a team of 40 people across multiple countries.

1. SIDDESH NARKAR
Contact: +254733619602
E-Mail: siddesh.narkar@compulynx.org, sidu80@yahoo.com, sidu80@gmail.com
Senior Managerial Assignments
Program Management / Solution Architecting
 Repeatedly produced sustained business and revenue growth in changing markets
 Possess an integrated set of competencies that encompass areas related to Strategic Planning,
Technical Support & Business Unit Development
PROFILE SUMMARY
Head of Retail Practice with nearly 16 years of qualitative experience in:
-Program Management -Solution Architecture -Product Management
-Strategic Planning -System Engineering -Software Development
-Service Delivery -Technical Support -People Management
Rich experience in project management and delivery activities with insightful knowledge of analysis, design,
development, testing, configuration management and training. Possess sound Knowledge in Smart Card
Technology, Finger Print Technology and Fiscal devices. Possess in-depth knowledge of Retail & Hospitality
Domain and technical expertise in the areas of Information Management inclusive of consolidation of
databases, installation, backup/recovery, security management, software-patching management & supporting
In-house developed applications.
Proficient in systems and database administration of systems, migrating databases and providing technical
support for the business applications. Skilled in program management activities including project scoping,
estimation, planning, risk management, finalisation of technical / functional specifications, resource
administration and quality management of product application. An effective communicator with strong analytical
and interpersonal skills along with recognized as hard working, convincing, easily approachable and excellent
leader.
CAREER HIGHLIGHTS
 16 years of work experience.
 12+ years of work experience in Retail.
 Strong knowledge on Point of Sales and its functionalities across various segments within retail.
 Good capabilities of building strong delivery team.
 Good vision on the product and can very well chart road map for it.
 Played a pivotal role in Integrating Point of Sale Solutions to ERPs like Oracle Retail & E-business suite
and SAP
 Holds the merit of successfully handling the various major products like:
o Point of Sale (Retail & Hospitality),
o Inventory Management
o Consolidations/Business Intelligence
o Promotion Wizard
o Gift Voucher
o Loyalty Management & CRM
o E-Commerce
o Mobile POS

2. CORE COMPETENCIES
 Delivering expert judgment on products and helping team to map requirements in to the application
 Ensuring that the department should make profit and conducting brainstorming sessions for accelerating
it as per profit
 Mapping requirements and providing them best solutions involving evaluation and definition of scope of
project and finalisation of project requirements
 Conducting need assessment and preparing IT blueprint for the organization
 Monitoring multiple projects from conceptualisation and visualisation to technology mapping and final
execution of projects.
 Holding review meetings to monitor progress of the project as per schedule / budgets, and ensuring
timely completion and delivery of project to the client; extending production support for applications
 Understanding and coordinating client’s needs / enhancements, customization of product accordingly and
consult with technical team to provide solutions as per the delivery schedules
 Analyzing new devices which needs to be integrated with existing products and do technical due
diligence of the vendor/prospective partner
 Building professional relationships with client stakeholders, establishing rapport with key players.
 Building mutually beneficial working partnerships with other departments.
 Understanding market drivers and identifies business opportunities to expand into new markets.
 Believes and practices in clear communication. Open to new ideas, having very receptive approach.
ORGANISATIONAL EXPERIENCE
Since Mar’03 Compulynx Ltd., Nairobi, Kenya
Growth Path
Mar’03-Dec’03 Sr. Software Developer
Jan’04-Feb’06 Project Leader
Mar’06-Oct’08 Project Manager
Oct’08-Till Date Head of Retail Practice
Key Result Areas:
As Head of Retail Practice
 Heading a team of 40 people in different geographies like East Africa & Dubai, etc.
 Functioning with Project Leaders and Test Managers on SRS for new projects and CRF for existing
products
 Involving in Change Approval meetings and providing approvals
 Interacting with the Project Leaders and agree on appropriate team members who can be assigned
with the new projects or any new activity which based on bandwidth, technical expertise, capability,
turnaround time, etc.
 Coordinated with Support Managers to ensure all on-going support to AMC customers are reviewed and
resolved on time and SLAs are not breached
 Attending weekly review calls/meetings with TOP customers and upgrading all Stake Holders on the
progress of the project
 Forwarding regular reports to the Senior Management regarding utilization of resources, incidents
resolved, work requests completed, etc.
 Determining goal and objectives during start of the year and rating sub-ordinates based on their
performance during year end appraisal (Balance Score Card)
 Keeping tap on the global best practice and implementing it in to the solutions and services offered to
the customer.
 Understanding market needs and translating it into Business models.
 Building strategies which help the business to achieve their targets.
 Constantly reviews the targets along with the Business team members.

3. As Project Manager
 Defined the Scope of the Project
 Involved in creating SRS, SOW and CRF for prospects & customers
 Developed Project Plan for the development of application
 Supported team in breaking the activities of the task and set deadline to each activity along with the
team
 Presented and engaged the customer in to the build modules and carried out constant feedback from
the customer to avoid any later discrepancies in the project
 Managed the recording of un-avoidable changes in form of document and discussed the impact with
customers
 Forwarded the report of Project Progress to all the Stake Holders (internal and external)
 Carried out regular project reviews with Customers
 Handled the budget of the project and ensured that the project cost is not exceeding as per initial plan
As Project Leader
 Served as Solution Architect and designed the framework and database structure with team
 Controlled the lead/lag on the activities assigned to the team members
 Authenticated the Unit Test Cases and Scenarios written by the Test Team Members
 Helped the team in developing complicated logic and important components
 Supported the team in prioritizing and sequencing the activities
 Carried out R&D on new Hardware Devices
 Handled the documenting of Change Request and seeking approval from Project Manager/Head of
Delivery
 Prepared the technical document and managed version of the product
As Sr. Software Developer
 Created software solutions by studying information needs
 Conferred with users, analyzed systems flow, data usage and work processes
 Identified the problem areas and followed the software development lifecycle
 Decided the operational feasibility by examining analysis, problem definition, requirements, solution
development and proposed solutions
 Provided the solutions by preparing the documentation, flowcharts, layouts, diagrams, charts, code
comments and clear code
 Upgraded the job knowledge by studying state-of-the-art development tools, programming techniques and
computing equipment
 Updating Data Flow Diagram and Help Document
 Carried out the Knowledge Transfer to Support Team
Highlights:
 Made department more profitable by managing the team and product efficiently.
 Enhanced the retail products and created unique selling points.
 Built a very energetic and focussed team to develop, test and support the product.
 Successfully brought Projects on track which had gone off track.
 Honoured by CIO 100 Kenya as TOP 100 CIO.
 Received various awards for Products managed from Computer society of Kenya.
 Arranged and managed Retail events and helped business to increase the funnel.
 Excellent management of various vendors, which has supported business to progress.
 Developed a good knowledge on the Electronic fund transaction and successfully managed to convert
loyalty card to a financial card.
 Have a good working rapport with VISA Kenya and Master card Kenya. Currently discussing with VISA
and adapting the VACP platform.
 Carried out the implementation of Integrated POS with:
o Inventory Management System with Oracle Retail at Nakumatt Holdings Ltd.
o Oracle e-Business Suites at AFCO.
o Accounting packages like Tally ERP and Busy.
 Demonstrated abilities in:

4. o Introducing and implementing best practice in the products, which helped the customers to
have better control on their business.
o Re-vamping the SOP for Department and making them in line with ISO 9001:2008
 Conferred with Special Recognition, Best Projects, Employee of the year in Compulynx Ltd.
PREVIOUS EXPERIENCE
Oct’00-Feb’03 Ravissant Creations, Mumbai, India as Jr. Software Developer
 Developed solution for venture capitals.
 Developed solutions for Material Management.
 Installation of solutions developed.
 Training and knowledge transfer to the support team.
Jan’99-Oct’00 NIIT, Goregaon, Mumbai, India as Machine Room Assistance/Faculty
 Maintaining the System at NIIT.
 Installation of Terminal Servers, SCO Unix, Novel Netware and Windows NT.
 Assisting and helping students for their classroom activities and project related work.
 Conducting session on I.T subjects for the NIIT Students.
EDUCATION
2000 B.Sc. (Chemistry) from Patkar College, Goregaon, University of Mumbai
2001 Graduate in NIIT (G-NIIT) from NIIT Ltd., Mumbai, India
2014 Pursuing Part time MBA (Specialization in Supply Chain)
SEMINARS
o Seminars cum Exhibitions on IT at NIIT
o Seminars for GS1 Kenya
o Participated at Gitex, Dubai.
o Attended NRF 2014 Retail Show at New York, U.S.
o Presented on various occasions during retail event (jointly conducted with RETRACK).
o Attended Master card – Migrating to chip program.
TECHNICAL SKILLS
Operating Systems : MS DOS, Windows 2000, Server 2003, XP and 7
Programming Languages : C, C++, VB 6.0, VB.net, ASP.net, JDK 1.4 and C#
Database : MS-Access, Sybase, MSSQL 2000 & 2008 R2 and Oracle 10g
Database Concept : ODBC, JDBC, DAO, ADO and DB-library
Distributed Technologies : Active-x and Applets
Conceptual Knowledge : COM, OOPS and E-Commerce
Quality Management : SEI, CMM and ISO
Web Development : Java Scripts, VB Scripts, HTML and DHTML
MEMBERSHIP
 Active member of PMI
CERTIFICATION
 Microsoft Certified Professional (MCSD) from Microsoft Corporation in 2000
 Master Card Academy – Chip Migration
 100 CIO of Kenya
 Compulynx Jewel of the Year

5. EXTRAMURAL ENGAGEMENT
 Won All India Camel Color Contest.
 Served as Conflux Leader at NIIT.
 Captain for College Cricket Team.
 Arranged various religious functions for the society.
PERSONAL DETAILS
Date of Birth : 15th
June, 1980
Address : D-704, Everest Towers, Vasant Nagari, Vasai (East), Mumbai.
Languages Known : Hindi English Marathi and Gujarati
Annexure
MAJOR PROJECTS
Title: Point of Sale (Retail & Hospitality)
Description: The CORE POS is a flagship product for Compulynx Limited. There are more than 500
installation of this product running on more than 2500 terminals.
 CORE pos has rich features like
o Biometric authentication
o Smart card based loyalty program
o Electronic Fund Transfer (ISO 8583)
o Smart and proprietary Encryption, which eliminates any cases of frauds or data
manipulations
o Integrated with Oracle Retail, Oracle E-business suite and SAP
o Intuitive promotions
o Integrated with multiple Fiscal devices
Title: Inventory Management
Description: It acts as a backend application to support the POS and generates other back-office related
transactions and reports. This module was highly capable of placing orders & performing all
sorts of movement of goods, manage inventory and view all analytical report.
Title: Consolidations/Business Intelligence
Description: The CORE Consolidation Module allows consolidating transactions from multiple
branches/locations and thus gives a single snapshot for retailers to compare or view
transactions across all branches. The application was more or less a report engine which
allows users to generate any reports as it creates dynamic queries. The concept and design
was done by me and was aligned with team to get the product.
Title: Promotion Wizard
Description: The CORE Promotion wizard allows setting any kind of promotions & again the module
works on the concept of the dynamic SQL queries. The module was started by another team
within organization which was further fine tuned and packaged correctly to make a
commercial product and help the company to generate revenue.
Title: Loyalty Management & CRM
Description: The CORE Loyalty applications allow retailers to retain their customer by awarding them
points or discount or free products. The application is a web based application and can be
used in a multi tenant mode.
Title: Gift Voucher
Description: The CORE Gift Card application was more or less like a private label debit card application
which allows retailers to give freedom to their customer of not carrying cash and use plastic
money in form of Gift Card. The application was capable of issuing card, load money and

6. redeem money at POS. The application was designed in such a way that it can also allow
other vendors to make use of this card.