Sumit Kumar Dey has over 25 years of experience in IT project delivery management and consulting. He has successfully managed large, complex projects across multiple industries and countries. Some of his roles included managing strategic accounts, leading teams of over 200 people, and setting up offshore delivery centers. He is skilled in areas like strategy, operations, quality management, and people management.

1. SUMIT KUMAR DEY
Mobile: +91-9830335441 ~ E-Mail: sumitdey18@gmail.com
SENIOR PROFESSIONAL
IT Project Delivery Management/ Consulting
PROFESSIONAL SYNOPSIS
 Over 25 years of IT experience starting from more than 10 years strong technical background to
account /program management. Managed 3 strategic account as the account manager.
 Proven expertise in successfully managing end to end programs of large scale complex design /build
and AMS projects across the globe.
 Through working with many countries like US, UK, Japan, France, Denmark, Italy, Thailand,
Malaysia, Singapore gained appreciation of diversity and experience of working with various cultures.
Spent more than 3 years in US and 2 years in Japan. Able to speak little Japanese language.
 Provide training as a certified trainer to ensure preparing strong next level of leadership pool.
 Believe in driving success for the people and look for optimal performance to deliver strength, growth
for the future.
WORK EXPERIENCE
Organizational Exposure
Company Name Duration Role Designation
IBM India Pvt. Ltd, India Nov 2004 – Dec
2016
Account Management
Program Management
Delivery Project
Executive
Anshin Software Pvt. Ltd, India Sep 2001 –Nov 2004 Project Management
System Analyst
Principle Software
Engineer
R S Software India Ltd, India Nov 1998 –Aug 2001 Project Lead Technical Consultant
Astralsys Software Pvt. Ltd,
India
Jul 1998 – Nov 1998 Project Lead Project Leader
Decision Technologies /
Datamatics Consultants
Incorporated, USA
Jan 1996 – Mar 1998 Consulting Senior Software
Consultant
Techna Digital Services Pvt.
Ltd, India
Nov 1994 – Dec 1995 System Programmer Associate System
Analyst
United Infotech Inc, USA Mar 1994 – Oct 1994 Application Programmer Consultant
DPS India Pvt. Ltd, India Feb 1990 – Feb 1994 Application Programmer Programmer
Key Responsibilities and Achievements: (Strategy, Operation, Quality & People)
Strategy
 Program Manager for Mylan Separation project responsible for solutioning to delivery of separating
25 Mylan applications and data from Abbott. Mylan acquired Abbott’s EPD division.
- Engage Abbott and Mylan business from various countries to plan and strategies application
migration (Migrate, Harmonize, Curve out )
- Collaborating with Abbott, Mylan, CTS in regular basis to setup strategy, plan activities, monitor
executions, escalations and reporting to senior leadership
- Ensure right solution, SOW, successful execution with right GP% supported by various countries

2.  Lead a team of more than 200 people as the Delivery Head for world’s biggest retailer Walmart.
- Involved in strategizing the offshore delivery model
- Accountable for delivering various Custom Build system integration and AMS projects
- Instrumental in building the account from 20 to 200 GD resources and integrate it
 Develop a strategic solution for Maybank, a leading bank in Malaysia, to address their long needs to
transform their IT Delivery capabilities more matured in a sustainable and pragmatic manner.
- The transformation was targeted to increase process maturity & resource utilization, reduce
waste, better demand and release management, reuse of bank’s technology assets
- 13M USD contract was signed
Operation
 Lead 125 member team as Account Manager of a drilling company, Seadrill in a complex
environment where IBM was responsible for AMS, Capgemini for service desk & HP for infrastructure.
- Generated 33% more revenue and 6.80% more profit than planned by resolving 42% more
tickets and 60% more CR work against the baseline.
- Achieved 99.10% of response and 90.61% of resolution SLA against the target of 90%
 Worked as the Critical Situation manager for an on-going support project for Abbott. Involved during
an escalation with huge backlog and dissatisfaction from the users. Presented an action plan for 2
months to the client and achieved the following:
- 74% reduction of backlog tickets (tickets aged > 15 days), 51% reduction of pending ticket
status, 60% reduction of backlog minor enhancement.
 Spearheaded a Software Factory for a Italian bank MPS, where IBM helped to transform their old
legacy core banking system to a SOA based Web application. More than 110 resources were engaged
in various service engagements in a capacity based factory model.
Quality
 Setup an Offshore Delivery Center for SIAM Commercial Bank, a large bank in Thailand, to achieve
their long term strategy of improving the quality of their IT delivery for better customer satisfaction.
 Engaged in a critical situation with huge escalation to manage a complex system integration project
for Port of Singapore Authority where IBM missed the first delivery commitment. Delivered the
project with good quality. Complexity for 3rd
party code generator, UI framework, 130 open sources.
People
• As a certified trainer of ‘Experience to Expert’ program, conducted trainings to develop the
leadership skill for the next level people on Client Relationship Management, Stakeholder
Management, Communication, Workshop, Value Creation, Solution Design, Presentation skill.
• Managed more than 100 people in the people management chain.
Industry Exposure
Travel and Transport, Retail, Pharma, Banking, Security Trading
Technical Exposure
Platform : IBM e Server, IBM RS/6000, IBM AS/400, PDA, Mobile
OS : LINUX, AIX, OS/400, Windows, DOS
Databases / Structures : DB2/400, ORACLE 7.0, SQL Server, Point Base, Cloudscape, PostgreSQL
Language : C, VC++, Java, RPG/400, CL/400, COBOL, PRO*C, Assembly

3. Other Package : JD Edwards, JDA
EDUCATIONAL BACKGROUND
B.Sc. (Mathematics Hon.), 1989
ADDITIONAL INFORMATION
• Taught children Mathematics and English in a village for charity work
TRAINING
Agile development process Project Management People Management
Cloud Business solutions Various leadership program Delivery Management
Cloud base application development Estimation, Budgets & Cost Control
PERSONAL DOSSIER
Languages Known : English, Bengali, Hindi and little Japanese
Hobby : Work out, Playing Table Tennis, Listening to light music