Certified Management profession with experience in Management, Services, Operations, Development and Implementation of commercial applications (Banking, Retail, and Insurance).

1. RAJESH UNNI KRISHNA
Direct: (+1) 818 274 8351
Mail: rajesh.21feb@gmail.com
https://www.linkedin.com/in/rajesh-unni-krishna-25267368
Area of Expertise:
 12 years of IT Industry experience in Management, Services, Operations, Development and
Implementation of commercial applications (Banking, Retail, and Insurance).
 Strong leadership qualities; ability to interface with cross-functional teams such as Business,
Finance, Technical and Operations.
 Experience in IT enterprise process standards and regulations (e.g. ADM, Lean, and PCI).
 Knowledge and experience delivering projects within IT operations including IT systems, and
infrastructure in various Geographic Location.
 Monitor value metrics to make informed decisions that maximize returns across company
projects and programs.
 Proficient Experience in Solution Designing of commercial applications. Have been appreciated as
Java-J2EE Technical Manager.
 Experience to credibly coordinate between technical teams and business stakeholders.
 Ability to interpret a variety of technical instructions in mathematical or diagram form.
 Well organized task planner with the ability to scope projects in a highly detailed manner.
 Proven track record of delivering projects on schedule and to stakeholder satisfaction.
 Ability to build strong rapport with stakeholders to influence desired outcome.
 Conduct project kick-off meetings, communicate individual roles and project expectations, and
serve as a single point of contact for projects.
 Experience with Agile Transformation, Scrum Allianz certified Scrum Master.
 Experience with wide range of management methodologies and knowing when to use them.
 Experience delivering projects with vendor partners. Managed vendor timelines and deliverables
across internal and external teams
 Ability to work independently and make sound decisions while meeting time sensitive deadlines.
 Good reasoning ability to define problems, collect data, establish facts, and draw valid
conclusions.
 Proven ability to deliver mission critical software development projects.
 Proficiency with Microsoft Project and’ other PPM software tool.
Experience Summary:
 Senior Manager, Working from June 2010 - Till Date in Wipro Technologies, California, USA.
 Project Lead, from March 2010 - June 2010 in Larsen & Toubro Infotech Ltd, Chennai, India.
 Senior System Analyst, from Nov 2005 - March 2010 in Standard Chartered Bank OPErations
(SCOPE) International, Esquire Systems (P) Ltd, Chennai, India.
 Programmer Trainee, from Dec 2004 – May 2005 in ISRO - Indian Space Research Organization,
Sriharikota, India.
Certifications and Training Summary:
 PM Academy Certified Project Manager, PMCP Certification Wipro
 International Leadership Program Certification:
o American Management Association Certificate on High Impact Decision.
o Dale Carnegie Certificate on High Impact Presentation.
 IBM Certified in WebSphere Commerce V7.0, System Administration
 Scrum Alliance certified Scrum Master for Agile.
 Trained from IBM certified center for IBM-WebSphere, WebSphere Commerce and Rational
Software Architect.

2. ACADEMIC SUMMARY
 Master's degree in Business Application (MBA) from Madras University.
 Master's degree in Computer Application from Anna University.
 Bachelor's degree in Computer Science from Guru Ghasidas University.
TECHNICAL SKILLS SUMMARY
 Management Tool : MPP 2013, WBS 10,1, eCube 12.1, Cpro 3.1
 Domain : Banking, Retail, Insurance & Manufacturing
 Technology : Java-J2EE, Cloud Computing
 Model : Agile, Waterfall, Capacity and T&M Model
 Quality System : Jira, HP - Quality Center 9.2, Bugzilla
 Document Maintenance : SVN, Share Point and Rational Clear Case.
 Operating System : Linux, Unix, Windows.
 Server : WebSphere 5.1, JBoss 6.0, Tomcat 3.1.
 Database : DB2 8.1, Oracle 10g, SQL.
 Development Tool : Junit, ANT, Eclipse3.0, RAD, WSAD 5.1.
 Continuous Integration : wSaas, Jenkins, Puppet.
 Commercial Framework : EBBS 12.2, WCS 7.0, ATG 9.0, FTA
PROJECTS SUMMARY
Feb 2015 – Till date
Senior Manager
Farmers Insurance, Simi Valley, California
Farmers Group Inc., is a wholly owned subsidiary of Zurich Financial Services, an insurance-based
financial services provider with a global network of subsidiaries and offices in North America and
Europeans well as in Asia Pacific, Latin America and other markets. Farmers are USAs third-largest
Personal Lines Property & Casualty insurance group. Property and casualty products are underwritten
and issued by the Farmers Exchanges and their subsidiaries, which Farmers Group, Inc. manages but
does not own. The FARMERS - PLA project is associated with the Personal Lines vertical within
Farmers Insurance Group. It is associated with a vast web application suite that is used by the Farmers
Insurance Group's Agents to conduct their business. The constituent applications within this suite
address a variety of functional areas such Policy Sales and Service, Billing, Reporting, Internal Forums,
External Integration etc. The Project involves the maintenance and enhancements of these
applications. This encompasses a number of smaller projects aimed at improving the features of the
applications, some of which are specially funded based on the business objectives and have an
implementation schedule of their own. The rest are implemented as part of scheduled regular
releases throughout the course of the year. All the teams, including the business analyst teams, the
infrastructure teams, the testing teams and the application development/support teams, across
various verticals, work together to realize the goals of these projects.
Responsibilities:
 Manage the portfolio of projects, program, and portfolio services (projects analysis, projects
execution, projects delivery) for the company.
 Ensure that investments and initiatives in project management services are aligned with
business strategy and priorities.
 Collaborate with CIO, IT Director, Leadership Team, business unit leaders, and IT service
managers to develop and manage project and program budgeting and cost estimation
approaches, resource allocation, and reallocations.
 Prioritize programs and projects based on changing functional needs, resource capacity
constraints, risk exposure, and interdependencies.
 Monitor the delivery of business objectives and client experience for PMO services.

3.  Work with business unit leaders to develop project and program resourcing strategies to
ensure optimum support for projects and for the day-to-day operational activities.
 Ensure adoption and implementation of project and program management methodology and
oversees project and program management coaching.
 Engage with cross-functional business leaders to objectively analyse the organization’s ability
to absorb change and adopt project and programs post-deployment.
 Communicate status of the project and program portfolio to the Leadership Team and all
stakeholders in business.
 Proactively identify dependencies and issues between teams and work to resolve them.
 Facilitate discussions and manage relationships with various technology and business
stakeholders.
 Track project scope changes, delivery timing and key project metrics.
 Have fun with the teams you work with and work as a team to get better.
Environment: MPP 2013, IBM RAD 8.0, WebSphere, HP QC, DB2, Jdk 1.6, WBS 10.1, eCube 12.1,
Cpro 3.1, HP QC, SharePoint, Rational Tools, Java-J2ee, Dynatrace
PROJECT #2
Sep 2014 – Feb 2015
Lead Consultant / Manager
Apple Computer, Inc., Cupertino, CA & Philips Customer Lights B2C Online Shop
Apple Inc., formerly Apple Computer, Inc., is an American multinational corporation headquartered in
Cupertino, California. Apple Inc., designs, manufactures and markets mobile communication and
media devices, personal computers, and portable digital music players, and sells a variety of related
software’s, services, peripherals, networking solutions, and third-party digital content and
applications. Its products and services include iPhone, iPad, Mac, iPod, Apple TV, the iOS and OSX
operating systems, iCloud and a variety of accessory, services and support offerings. Total revenue for
FY2013-14 is US $170.91 billion. & Application Support and Maintenance of Philips Customer Lights
B2C Online Shop which is ATG technology. Setting up new Support and Maintenance team for Philips
HHS Health Care B2B Online Shop which is in Hybris Technology.
Responsibilities:
 Define and create project plans for project, portfolio, and product prioritization and
implementation.
 Evaluate trade-offs between project size and complexity, cost, urgency, risk, and stakeholder
value.
 Partner with business sponsors to define success metrics and criteria.
 Build, lead, and coach multiple project teams throughout project lifecycles.
 Facilitate all operational checkpoint activities throughout the lifecycle of projects.
 Assess and resolve all high priority project risks as they are encountered.
 Ensure all projects adhere to project methodology compliance standards set by the
company.
 Continually update relevant business stakeholders of project status.
 Ensure all projects meet success parameters and return on investment (ROI) targets stated in
business case.
 Oversee project scope, functional specification and provide solution / consultation.
 Change Management and Performance Tuning.
 Agile transformation of the online sites.
 Implement engagement review and quality assurance procedure with Customers Identify
project risks and devise appropriate mitigation plans.
 Periodic monitoring and review of project Status.
 Overall responsibility for high quality deliverable on time and on Budget.
Environment: MPP 2013, JIRA 6.3.12, Java-J2ee, Jdk 1.6, WBS 10,1, eCube 12.1, Cpro 3.1, RAD, Hybris

4. PROJECT #3
June 2013 – August 2014
Program / Project Manager
LATAM Retail Adessa Private Ltd., (Santiago - Chile)
Falabella is a multi-channel retailer selling by web, phone, catalog, and television. The department
stores can be found in Argentina, Chile, Colombia and Peru. Falabella Department stores sell a wide
variety of merchandise including apparel, home furnishings, electronics and sporting goods. Sodimac
is a Chilean home improvement warehouse store chain. Besides Chile, there are stores in Argentina,
Colombia and Peru
Responsibilities:
 Manage the whole new Account of ATG Projects, Testing Services, BA services and Support
Services.
 Demonstrates a deep understanding of project, program and portfolio planning.
 Ability to bring structure to all projects by assisting and coaching others in using standards
and tools to ensure consistency and quality delivery of project work.
 Comfortable with advanced levels of data analysis and reporting. The ability to quickly
structure and communicate answers to questions of a quantitative nature.
 Support all aspects of large projects for the respective lines of business from
inception/concept through delivery.
 Assist in the development of the project's key objectives, scope, success criteria and
communicate them effectively across the project team as necessary.
 Provide thought leadership to further develop and maintain the PMO templates and
processes.
 Demonstrate an ongoing commitment to professional growth in project management and
other key areas.
 Ability to deliver training, evaluate professional development opportunities and mentor
junior level staff as required.
Environment: MPP 2010, ATG 9.1, Jdk 1.6, WBS 10,1, eCube 12.1, Cpro 3.1, JIRA 6.3.12, Java-
J2eeSharePoint 2010 Java-J2EE
PROJECT #4
Dec 2011 – June 2013
Project Manager
Best Buy Commerce – Deals Near Me., (Minneapolis - USA)
We were working with Best Buy to develop functionality and provide application support to the
www.bestbuy.com e-commerce website. Deals Near Me (DNM) is a highly cross-functional program
within the broader Product Acquisition and Flow initiative focused on increasing demand and
improving discover-ability for At-Risk inventory in the stores and thus by allowing Best Buy to realize
the following benefit: Customers purchase clearance & local open box items across digital platform,
Reduced margin erosion, Increased foot traffic and Improve price perception. Deals Near Me is to
build and enable the capability for BBY customers to browse and purchase the local store clearance &
open box items online. Also implemented the Behavior Driven Development methodology using FTA
Framework and automated the QA activities based on functionality (Retail-eCommerce).
Achievement: Was the Best Project of 2012-2013 in Retail Vertical Wipro
Responsibilities:
 Plan, schedule, and control project activities to fulfill project objectives and satisfy
project/product requirements. Ensure team deliverables are in compliance with the
company’s product development and quality processes

5.  Manage and track project budget, cost and profit targets to meet established return on
investment goals.
 Develop and maintain strong relationships with functional senior leaders to drive
success of the team.
 Drive a high performance culture by fostering innovation, personal accountability, and a
commitment to results.
 Provide structured thinking to the project team on the overall approach and delegate as
appropriate based on expectations established for members of the team.
 Coach team members to ensure process adherence and effective project management,
utilizing best practice project management skills.
 Mentors and coaches Core Team Leaders and Core Team Members as appropriate.
Implements initiatives across multiple sites that improve PD performance, project
management metrics and functional support.
 Lead the team in appropriate decision making through strong judgment and the ability
to analyse options and implications.
 Demonstrate product development process knowledge through delivery of high quality
and high impact deliverables that meet the market’s needs.
 Provide feedback to functional departments during the company’s annual planning
process on product development requirements, including financial and human
resources.
 Operates as role model by striving for continuous improvement and being an agent of
change.
 Seeks out and engages regularly with peers, creating an environment of exchange and
learning.
 CCV (Complexity, Completeness, Volatility) Grading of the project
 Detailed Sprint Planning and Project tracking
 Dotcom Technical Training and Knowledge Share of the Team Members
 Ensure inter group coordination and Location, Client & Account growth.
 Setup Development Environment and review Client products
Environment: JIRA 6.3.12, MPP 2010, ATG 9.1, Jdk 1.6, WBS 10,1, eCube 12.1, Cpro 3.1, Java-J2EE
Modules: Agile Transformation, Back Log Handling, Interoperability, User controlled scheduling,
Timeline, list synchronization, Inactive tasks.
PROJECT #5
June 2010 – Dec 2011
Project Lead
eCitation Payment Application – Administrative Office of Courts, (Georgia - USA)
The Administrative Office of Courts (AOC) plays a central role in supporting the Judicial Branch of
Georgia and leading statewide court system initiatives. Responsibilities include providing resources to
over 1,700 judges from all levels of courts (superior, state, juvenile, probate, magistrate, municipal,
and appellate), creating agency publications, compiling caseload data, training staff, and supplying
information technology resources. The AOC will implement an eCitation System to allow violators to
pay traffic citations over the internet using online payment options. Currently, there are three
possible ways for a violator to pay their citation. First, the violator can pay in-person at the court.
Second, the violator can mail a check to the courthouse. Third, 13 of the 81 courts allow online
payment via credit or debit card through an authorized third-party vendor, nCourt.
Responsibilities:
 Base Lining the Statement of Work with Administrative Office of Courts AOC Team.
 Assign the BA team for requirement gathering and validating the Requirement
Specification.

6.  Finalizing the Infrastructure and Resources requirement for the Project.
 Technically responsible for implementing the activities identified in each phase of
project
 Reviewing and Helping the Offshore project team to prepare Requirements Specification
Document, Design document, test plan and test data for various modules.
 Managing the project team like BA, Design, Development, & Testing team for various
phases of SDLC
 Review of the code of Onsite and Offshore development team
 Ensure communication protocols are followed as per architecture standards
 Participate in status report meetings and Technical review of all deliverables
 Coordinate warranty support activities, Manage and ensure high quality delivery.
Environment: Jdk 1.6, Java-J2EE, Eclipse, JBoss, Apache, Cloud Computing, SVN, Bugzilla
PROJECT #6 March 2010 – June 2010
March 2010 – June 2010
Technical Lead
Maintenance, Support and Enhancement of LISSIA Application (India)
LISSIA has been designed as a general purpose Financial Services Management and Administration
System and fully developed for the Life Assurance and Pensions business. It is particularly suited to
the needs of the international market, with sophisticated multi-currency and multi-lingual
capabilities. It has been highly developed for unit linked products, but also supports traditional life
and bancassurance business. LISSIA has a general-purpose structure reflecting the basic building
blocks of the Financial Service industry - Products, Clients, Contracts, Distribution Channels, Funding;
these are linked by payment, claims and pricing processes as well of course as normal accounting,
security and auditing functions.
Responsibilities:
 Co-ordinate with LISS Systems, UK consultants to resolve any technical issues
 Interact with the Aviva Life’s IS for requirement detailing
 Technically responsible for implementing the activities identified in each phase of
project
 Helping the L&T Offsite project team to prepare Requirements Specification Document,
Design document, test plan and test data for various enhancement activities.
 Co-ordinate with offsite delivery team on various phases of SDLC
 Review of the code of development team
 Ensure communication protocols are followed as per architecture standards
 Participate in status report meetings
 Technical review of all deliverables
 Coordinate warranty support activities
PROJECT #7 Dec 2006 – Feb 2010
Dec 2006 – Feb 2010
Senior System Analyst
Standard Chartered Bank Operations International
Electronic Branch Banking System – EBBS E10 – Release Management (Lebanon, Philippines, Australia,
Bahrain, Falklands, Bangladesh, Oman, Labuan, Afghanistan, South Africa, Pakistan, Nepal, Jordan,
Japan, Brunei, UAE, Srilanka, Qatar, Vietnam). EBBS is completely developed using the n-tier J2EE
standards and architecture. The release management project was to make Single source and Multi
Database system, such that the all versions of eBBS running in all 19 E10 counties are having the same
version such that maintenance is easy and can be easily migrate to higher version of EBBS (E12). The

7. project was split into 3-phases E10.9, E10.10 and E10.11. First set of 9 countries sources are merged
including functional and technical changes. After the deployment of E10.9 remaining 5 countries are
taken which will be E10.10 and deployed to all the 14 countries. Similarly E10.11 conversion and
migration is done to all 19 countries. Each country business need to be communicated with any
functional change if exist. Controlled and managed the sources, functionality, production issues,
System Stability and implemented process oriented approach for the total project.
E12-EBBS (Electronic Branch Banking System) is completely developed using the n-tier J2EE standards
and architecture. The releases R1, R2, R3 and R4 are functional changes done as per SCB India
(Business) requirement over the existing E11-EBBS System. The major portions of the releases are
related to INTEREST, DEALS, TAX & SME functional module. Due to the new Business changes many
issues/logs will be raised in the ST/SIT/UAT Stages. RCA team has to analyze and provide solution to
the development Team for each SLA. The log/issue can be due to Design or Technical Specification
problem which need to be closed out with the Designer.
Responsibilities:
 Managing the Development, Testing and Business team. Followed all the SDLC process
for each release management modules.
 Explaining and Guiding the User, Developers and Testers about the issues or
clarification’s of modules.
 Analyzing the Technical Specification provided for the module as per the Business
requirement.
 Analysis and Designing the modules (DEALS and INTEREST) as per the Business
requirement over the existing E11 Banking System.
 Functional Specification reviews as per the Business Requirement.
 Walk-through for the functional change to business user and Testers.
 Providing solution for the technical issues.
 Reviewing the test case for above design and modifications.
 Developing Scripts for Architectural Base Lining.
 Developing Technical Specification as per the Business requirement.
 Base lining and maintaining the version of source.
Environment: Operating Environment: Development - Windows 2000, Deployment: Red Hat Linux
7.2, Database: DB2, Web Application Server: IBM WebSphere 6.1 and JBOSS 3.2.5, IDE: RAD Rational
Application Developer, Technology / Language: J2EE Framework / Java 1.5
PROJECT #8 Jun 2005 – Dec 2006
Nov 2005 – Dec 2006
Developer
Standard Chartered Bank Operations International
eSecurity Application is a dynamic, flexible and highly user-friendly security application which provide
the authentication, authorization and validation to eBBS (core banking product) and other noncore
application. The new version of eSecurity Application has the following properties: 1) Removal of
Application Dependencies 2) Authentication through XML 3) Avoiding Duplicity of KEY ID 4) Catching
of data 5) Providing better House Keeping. The eSecurity S03.1 was migrated to the 14 countries
which were running with the old version of eSecurity application and rolled out to 3 new countries.
The country code has been specified as below:
 Migration : AF, OM, QA, IR, JO, NP, IN, LB, TW, TH, AE, PK, BD, BH
 Rollout : NG, ZA , AU
. It is completely developed using the n-tier J2EE standards and architecture. It provides the facility of
Single Sign On to all users. The new version of eSecurity Application has the following properties: 1)
Removal of Application Dependencies 2) Authentication through XML 3) Avoiding Duplicity of KEY ID
4) Catching of data 5) Providing better House Keeping

8. Responsibilities:
 Environmental and Resource Analysis.
 Deployment and Implementation of the application for each countries.
 Coordinating, Implementing Change Requests from the country users.
 Guiding and Coordinating with Application Team, Infrastructure Team, DB Team and Source
Management Team.
 Source Management on Country Basis.
 Assisting users in using application, reporting tool and reports.
 Was involved in testing of above development and modifications.
 Design and Development of code and POC for various features.
 Test Cases Preparation
 Unit Testing and Integration Testing
 Involved in bug fixing and implementation
Environment: Operating Environment: Development - Windows 2000, Deployment: Red Hat Linux
7.2, Database: DB2 v 8.1, Web Application Server: IBM WebSphere 6.1 and JBOSS 3.2.5, IDE: RAD
Rational Application Developer, Technology / Language: J2EE Framework / Java 1.5, JBuilder 10, Clear
Case, HP Quality Center
PROJECT #9 Dec 2004 – May 2005
Dec 2004 – May 2005
Programmer Trainee
Network Based Management of Calibration and Scheduling – Standard Calibration Lab-
Instrumentation/LSSF (ISRO – India)
The project entitled “NETWORK BASED MANAGEMENT OF CALIBRATION AND SCHEDULING” is
developed for providing computer control/monitoring of calibration status of Test Instruments and
Equipment. This system provides the facility to monitor the calibration data and the final test report
by the authorized users in the network and it also provides easy handling of data entry and enables
the users to get faster and easy access about the status of Test Instrument and Equipment. The main
objective of the system is to provide the status of equipment and the validity date of calibration. It is
mainly divided into three parts. The first part deals with maintaining the data/information in the
databases. The second part deals with the viewing reports and details. The third part deals with the
automated test of Equipment. In this system depending upon the user selection the report can be
viewed according to the calibrated date.
Responsibilities:
 Designed and developed the modules, User Administration and Search.
 Designed various screens based up on the flow of the system.
 Done Coding of client and server side interface using Java Applets and EJBs
 Test Cases Preparation, Unit Testing and Integration Testing
Environment: Server: Apache Tomcat, IDE: EditPlus, Language: J2EE Framework / Java 1.5
PERSONAL DETAILS
 Sex : Male
 Marital Status : Married.
 Languages Proficiency : English.
 Passport Number : L6084541.
 Current Address : 5465 Cochran Street, Apt 83,
Simi Valley, CA, USA, 93063.