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SOUMYABRATA MOULICK
28/A, Nazrul Sarani, Italgacha, Kolkata 700079. West Bengal.
Mobile: +91 9331326206 E-mail : soumyabrata.moulick@yahoo.com
SUMMARY
 Over 7 years of experience in I.T., 5 + Years working as Business Analyst
 Experienced in working with clients to map out their existing Business Processes and providing
system-based solutions that increase efficiency and reduce operating costs.
 Experienced in Scoping Phase, Gap Analysis, Testing, and Implementation Phase.
 Strong Requirements gathering experience using JAD Sessions & Conducting User Interviews, and
preparing functional documents like Use Cases, Software Requirements Specifications (SRS).
 Created page layouts, search layouts to organize fields, custom links, related lists, and other
components on a record detail and edit pages.
 Implemented pick lists, dependent pick lists, lookups, junction objects, master detail relationships,
validation and formula fields to the custom objects.
 Possess comprehensive understanding of CRM business processes like Campaign Management,
Lead Management, Account Management, Case Management, Quote, Forecasting, and Call Center.
 Extensive knowledge of Salesforce.com implementation cycle in Sales, Marketing, Service and
support modules.
TECHNICAL SKILLS
 Data Modeling: UML, Use Cases
 Workflow Tools: MS-Visio, MS-Excel, MS-Word, MS-PowerPoint, Balsamiq, Moqups, Pencil, e-
Draw
 Documentation: Data Flow Diagram, Software Requirement Specification (SRS), SOW, Use Case,
Use Case Diagram
 Core Credentials: C, C++, JAVA, MySQL, MSSQL and PHP.
 Web Tools: HTML, Concepts of JAVASCRIPT, SOSL, SOQL, AJAX, AngularJS
 Development Tools: Eclipse, Adobe Dreamweaver
 SFDC Tools: Data Loader, Connect Offline, SalesForce to SalesForce, Apex Explorer.
 Force.Com: Apex Custom Controllers and Extension, Apex triggers, S-controls, SOQL, SOSL, Ajax
Toolkit, packaging and migrations, Force.com IDE (Eclipse).
 Open Source Framework: CodeIgniter, Open Cart, PrestaShop, Magento, WordPress, Drupal
 Other CRM Application: vTiger, Sugar CRM
PROFESSIONAL & FUNCTIONAL ACCOMPLISHMENTS
Business Analyst
 Depth Knowledge in Ecommerce Marketplace and Fundamental knowledge in Retail domain
 Worked on Insurance Products, Health Analytics Data and Mobile Applications
 Intercede with external and internal stakeholders and partners and domestic clients and
vendors to provide solutions which will fit client's exact requirement
Client Management
 Coordinating with USA, Canada, UAE, AUS, UK and India based clients for all project delivery
related issues
 Ensuring timely and accurate progress reporting
 Coordinating for successful completion of user acceptance test by the client
 Customer Satisfaction, Retention & Business Enhancement
Team Management
 Resolving issues pertaining to resource and technical inputs
 Monitoring performance Team Members.

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EXPERIENCE(S) HIGHLIGHTS
Business Analyst May, 2015 to Present
SBR Technologies Pvt. Ltd. – Kolkata, West Bengal
Job Responsibility:
 Own Enterprise Analysis Responsibilities - Planning and scoping several inter-related initiatives and
helping senior-level business stakeholders make informed decisions about which initiatives to
tackle and how to tackle them.
 Understand the Business Process - Learn about the business processes and the software we
support, build better relationships with business stakeholders. Create an opportunity for myself to
become a partner in the business change.
 Lead the BA Effort - Working on projects of large enough scope that they demand the efforts of
multiple business analyst. In addition to performing, will coordinate and oversee the work of other
BAs as it relates to a specific project.
 New Business Domains - Tackle projects across multiple domains and handle new business
domains with the same level of confidence as familiar ones.
 Perform as Consultants for Internal Stakeholders – Helping the stakeholders explore technology
possibilities to more effectively execute on their roles.
 Tackle More Complex Projects - Multiple, integrated systems create complexity because new
requirements need to be traced through the inter-related systems. Multiple stakeholders across
several departments create complexity because of the number of perspectives that need to be
blended into the final solution.
Business Analyst Aug, 2011 to Apr, 2015
Limtex InfoTech Limited – Kolkata, West Bengal
Job Responsibility:
 Experience in eliciting and capturing User/Business requirements, performing Gap Analysis and
Business Process Mapping
 Experience working on projects executed using AGILE methodology (During transformation from
Waterfall to Agile and on fully established AGILE environment)
 Generate Proposal on RFP, respond to tenders, prepare technical solution write-up, present solution
Conduct Proof-of-concept demo on various technologies to customers.
 Work closely with Sales team to identify, develop, and close opportunities through meetings
 Development Cycles with SDLC & Emerging technologies
 Team Development, Training, & Leadership
 Understanding business and existing IT applications and designing a road map for further software
development
Job Responsibility as Team Leader:
A team of 5 employees was headed by me. Here my main job responsibility was as below:
 Assisted in the monitoring and reporting on website traffic and performance.
 Worked with clients to analyze computing and network needs and installed appropriate solutions
within each organization's budget.
 Troubleshoot and resolved web application or portal issues escalated from customer support and
other departments with a 100% success rate.

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 Developed application framework that served as the cornerstone for a highly successful thin-client
web applications strategy.
 Help to understand internal customer and organization needs and based on needs/requirement
prepare SRS document to implement CRM application for own organization
 Monitor industry standard design patterns (UI and UX) to existing codebase to derive a component
Sr. Program Analyst Jan, 2011 to Aug, 2011
Corelynx Solutions Pvt. Ltd. - Kolkata, West Bengal
Job Responsibility:
 I was responsible for implementing technical specifications and technical designs, writing source
code of CRM application like Sugar CRM.
 Documenting source code and creating technical procedures used throughout the system.
 Collaborated with product and engineering team members to define and develop new product
concepts.
Associate Software Engineer Sep, 2008 to Nov, 2010
HIR Ventures - Kolkata, West Bengal
Job Responsibility:
 Worked for the company as a Junior Web Developer.
 Updated, modified and expanded existing software programs.
 Developed report making applications using PHP and BI tool Pentaho (Built on JAVA).
 Coordinate with all team projects and monitor all product life cycle and perform module tests.
EDUCATION & ADDITIONAL QUALIFICATION
 Pursuing CBAP and ITIL
 Completed B.Tech in Computer Science and Engineering
PERSONAL DETAILS
 Nationality : Indian
 Gender : Male
 Date of Birth : 08-August-1985
 Interest : Reading various IT & NON-IT subjects, Reading Blogs on Automobiles, Watching
Movie, Listening Music
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