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Sharlene Ware Resume
- 1. SHARLENE WARE 126Oakwood roads Richland Ms. 601-383-4953 shollybware@hotmail.com Profile Of f ice Suppor t Professional of fer ing strong probl em sol ving who readi l y adapts to change Motivated, sel f -star ter who is accustomed to handl ing sensi tive conf identi al records Key Skills Office Management Team Player Staff Development Document Control Supervision Training Spreadsheets/Reports Records Management Customer Service Front-Office Operations Experience Office Manager QIS 7-26-14 TO PRESENT Duties include Document Control on all daily report. Keeping track of daily footage. Keeping track of welds and repairs. All DOC FILES. Payroll for all inspectors. Checking inspectors report. Tracking progress, faxes, email, and spreadsheets. Office Manager Gulf Interstate Field Services 01/2013-01/2014 Duties include coordinating field construction office. Time and Expense reports. Daily Progress reports. Invoices and requests for service entered into company accounting system for payment/approval. Tracking progress, spreadsheets, faxes, email, and keeping all DOT files for construction office. In addition corrected inspector’s reports to scan into PCS file system. I started out this job as field office 2 and became Office Manager in Oct. 2013 QC Office Manager Sunland Construction August 2012-November 2012 Responsible include keeping daily track of welding and coating reports, making spreadsheets for different forms needed. Scanning x-ray report, checking welding reports for repair problems keep a running report of welding problems. Update all reports daily, data entry, and all aspects of Office Management. Section Supervisor 2006-2012 Department of Revenue Responsible for the management and workflow of 22-25 employees on a daily basis. Responsible for sending up to 5 deposit a day, checked all the deposit printouts to make sure there were no errors and they checked with our deposits. Handled numerous taxes, handed out to data entry operators to key and then picked them up and prepared and distributed them to the different tax department. Endorsed checks daily for deposit. I was a replacement supervisor if we had one out in our main department, I worked in the mail room, the scanning department and pre-edit checking paperwork for errors. I was chosen in December 2011 to work on our new system to get our scanner ready to scan corporate taxes, and to get the kinks out. Data Processor 03/2005-06/2006 Temp-Staff Entered names, numbers S.S. number and money amounts on tax returns. Was hired full time within 3 month full time with department of revenue. 3rd Key Manager 06/2004-11/2004 Van Heusen Responsible for opening & closing of store, restocking, receiving, inventory, payroll & all reports daily, motivating employees, customer’s service, received star rating from secret shopper. Depositing money in bank.
- 2. Tax Associate 01/1994-04/2004 H&R Block Worked customer service, tax preparer, busy phones, filing, putting tax paper’s together, and bookkeeping. Seasonal job worked during tax season. Office Manager 04/1999-01/2004 Diversco Integrated Services Employment Agent I took care of all aspects of the office from making up hire packs to doing drug test to interviewing for different job opening needing to be filled. Took care of payroll, time slips, keeping up to date on all employees. MORNING D.J 09/1989-08/1996 WBLE Morning D.J. for 6 hours Monday-Friday ran programs on the weekend. Education South Panola High School Diploma 1978 Columbia School of Broadcasting Radio 1986 School of Healing Arts Massage Therapist 1998 H&R Block Basic Tax Course Tax Associate 2003 Basic Supervisor Course Supervisor 2007 Customer Service Training Management 2009 Vehicle Services & Petroleum tax course CPE 2010 Reference Mike Hill HD Ridgeway Charlie Williams Chief Inspector QIS Construction Coordinator Safety 918-630-1141 903-815-9201 865-599-5895 Harley McCurry Caleb Free Shana Pafford Construction Coordinator Renegade Construction Coordinator Office Manager 479-806-3062 479-883-9236 208-703-7383