1. SHARLENE WARE
126 Oakwood roads Richland Ms. 601-383-4953 shollybware@hotmail.com
Profile
Of f ice Suppor t Professional of fer ing strong probl em sol ving who readi l y adapts to change
Motivated, sel f -star ter who is accustomed to handl ing sensi tive conf identi al records
Key Skills
Office Management
Team Player
Staff Development
Document Control
Supervision
Training
Spreadsheets/Reports
Records Management
Customer Service
Front-Office Operations
Experience
Office Manager
QIS 7-26-14 TO PRESENT
Duties include Document Control on all daily report. Keeping track of daily footage. Keeping track of welds
and repairs. All DOC FILES.
Payroll for all inspectors. Checking inspectors report. Tracking progress, faxes, email, and spreadsheets.
Office Manager
Gulf Interstate Field Services 01/2013-01/2014
Duties include coordinating field construction office. Time and Expense reports. Daily Progress reports.
Invoices and requests for service entered into company accounting system for payment/approval. Tracking
progress, spreadsheets, faxes, email, and keeping all DOT files for construction office. In addition corrected
inspector’s reports to scan into PCS file system. I started out this job as field office 2 and became Office
Manager in Oct. 2013
QC Office Manager
Sunland Construction August 2012-November 2012
Responsible include keeping daily track of welding and coating reports, making spreadsheets for different forms
needed. Scanning x-ray report, checking welding reports for repair problems keep a running report of welding
problems. Update all reports daily, data entry, and all aspects of Office Management.
Section Supervisor 2006-2012
Department of Revenue
Responsible for the management and workflow of 22-25 employees on a daily basis.
Responsible for sending up to 5 deposit a day, checked all the deposit printouts to make sure there were no errors and
they checked with our deposits. Handled numerous taxes, handed out to data entry operators to key and then picked
them up and prepared and distributed them to the different tax department. Endorsed checks daily for deposit. I was
a replacement supervisor if we had one out in our main department, I worked in the mail room, the scanning
department and pre-edit checking paperwork for errors. I was chosen in December 2011 to work on our new system
to get our scanner ready to scan corporate taxes, and to get the kinks out.
Data Processor 03/2005-06/2006
Temp-Staff
Entered names, numbers S.S. number and money amounts on tax returns. Was hired full time within 3 month full
time with department of revenue.
3rd Key Manager 06/2004-11/2004
Van Heusen
Responsible for opening & closing of store, restocking, receiving, inventory, payroll & all reports daily, motivating
employees, customer’s service, received star rating from secret shopper. Depositing money in bank.
2. Tax Associate 01/1994-04/2004
H&R Block
Worked customer service, tax preparer, busy phones, filing, putting tax paper’s together, and bookkeeping.
Seasonal job worked during tax season.
Office Manager 04/1999-01/2004
Diversco Integrated Services
Employment Agent
I took care of all aspects of the office from making up hire packs to doing drug test to interviewing for different job
opening needing to be filled. Took care of payroll, time slips, keeping up to date on all employees.
MORNING D.J 09/1989-08/1996
WBLE
Morning D.J. for 6 hours Monday-Friday ran programs on the weekend.
Education
South Panola High School Diploma 1978
Columbia School of Broadcasting Radio 1986
School of Healing Arts Massage Therapist 1998
H&R Block Basic Tax Course Tax Associate 2003
Basic Supervisor Course Supervisor 2007
Customer Service Training Management 2009
Vehicle Services & Petroleum tax course CPE 2010
Reference
Mike Hill HD Ridgeway Charlie
Williams
Chief Inspector QIS Construction Coordinator Safety
918-630-1141 903-815-9201 865-599-5895
Harley McCurry Caleb Free Shana Pafford
Construction Coordinator Renegade Construction Coordinator Office
Manager
479-806-3062 479-883-9236 208-703-7383
