1. Pamela May B. Velasco, MBA.
Address: 10 Malihim St. Sikatuna Vill. Quezon City
Contact No.: +639178067439; +639178067439; (02) 922-2514
Email Address: pamela.may.b.velasco@accenture.com; p6_pam03@yahoo.com
Experience Team Lead – Accounts Payable – Accenture, Inc. – Project BP (Mariner)
– British Petroleum (Oil Field Service)
February 01, 2013 – present
 Responsible for a specific area of deliverables for North America.
 Supervises the activities performed by the Invoice Processing and Indexing Teams
composed of 15 people.
Bangalore Transition Trainee – Accenture Inc. – Project BP (Mariner) –
British Petroleum (Oil Field Service)
February 28, 2013 – March 30, 2013
Team Lead – Accounts Payable – Accenture, Inc. – Project Matterhorn –
Panalpina Forwarding & Logistics (Logistics)
September 19, 2011 – January 31, 2013
 Responsible for a specific area of deliverables for Germany, Luxembourg and Poland.
 Assist the AP Lead in supervising the activities performed by the Invoice Processing
Team composed of 20 FTEs.
Team Lead – Accounts Payable – Accenture, Inc. – Project FASST –
Baker Hughes Incorporated (Oil Field Service)
July 01, 2010 – September 18, 2011
 Responsible for a specific area of deliverables for specific geography AMEA for
Invoice Processing of about 15 people.
Team Lead – Accenture, Inc. – Project Denali – Cigna Healthcare

2. (Medical Insurance)
June 06, 2009 – June 31, 2010
 Responsible for a specific area of deliverables for Accounts Receivable – Billing
Analysts Team composed of 25 FTEs.
Chennai Transition Trainer – Accenture Inc. – Project Denali – Cigna
Healthcare (Medical Insurance)
February 25, 2009 – May 24, 2009
Process Trainer – Billing Installation Team
 Created a standard curriculum for the training in preparation for the dual site plan for
the project.
 Acts as the main trainer for the Billing Installation Team.
 Provide lectures and hands on training to a group of 12 processors and 1 Team Lead
for the billing process.
 Acted as a Quality Auditor for the Chennai Team for Billing Installation Process.
Team Lead – Accenture, Inc. – Project Denali – Cigna Healthcare
(Medical Insurance)
February 01, 2007 – June 05, 2009
 Responsible for a specific area of deliverables for Accounts Receivable – Billing
Installation Analysts Team composed of 20 FTEs.
Billing Installation Analyst (BIA) – Accenture, Inc.
May 3, 2005 – January 31, 2007
 Responsible for the completion of each account from the first stage of rate loading to
the final setup of the bill prior to its release.
 Processing special requests related to the billing of the clients.
 Responsible in addressing all issues that may affect the accuracy of the client’s
monthly billing.

3.  Reviewing invoices prior to its print date.
 Preparing resyncs and admin adjustments as requested by the onshore matrix
partners.
 Updating VISTA checklist actions once the task is completed.
 Managing the email of other VBIAs using the delegate function of the email during his
or her absence on the production floor.
 Resolves Discrepancy Action Report (DAR) Error Messages.
BIA – Team Captain
October 2005 – February 2006
June 2006 - Present
 Assists in load balancing the transactions amongst fellow VBIAs.
 Providing assistance in training new hires on the BIA processes.
 Preparing the Daily Status report prior to the final review of the Team Lead.
 Consolidating the individual tracking tool of the VBIAs.
 Assists the Team Lead in production calls.
 Helping Team Lead in answering escalations and inquiries on the status of certain
accounts.
 In charge of filing sunrise tickets when system application problems arises.
Education San Beda College, Mendiola, Manila
June 2011 – June 2014
 Graduate School of Business, Masters in Business Administration
University of Santo Tomas, España, Manila
June 2001 – March 2005
 Bachelor of Science, College of Commerce and Accountancy Major in Economics
University of Santo Tomas, España, Manila
June 1997 – March 2001
 High School
St. Mary’s College, Quezon City
June 1991 – March 1997

4.  Elementary
Personal Data  Born on April 03, 1984 in Quezon City, Philippines
 Proficient in English, Filipino and Ilocano
 Knowledgeable in SAP
 Knowledgeable in various Microsoft Applications and PhStat.
References Ramon U. Guilas
Service Delivery Ops Senior Manager – Accenture, Inc.
 Contact #: 09175809015
Mischelle V. Mateo
Service Delivery Ops Manager – Accenture, Inc.
 Contact #: 09178790825
Anne Perez-Silvestre
Financial Account Advisory Associate Manager – Accenture, Inc.
 Contact #: 09178790329