1. Ruth Ann Adair
Address: 735 Kingswood Ave Richardson TX 75080 Phone: 469-487-5732 E-mail: annadair55@yahoo.com
1 | P a g e
Accomplished, results-oriented, and highly skilled professional with more than 19 years of extensive experience
in diverse areas encompassing supply chain management, business development, product management, project
and team management, operation streamlining, market forecasting, risk management, policy development,
competitive market analysis, as well as corporate and product positioning.
LIVE IN NANNY
Care giver to three children 2012-2016
 Supervising play and doing daily educational activities
 Daily meal planning and preparation
 Laundry
 Housework
 Transportation to and from school and activities
MICROTUNE/ZORAN/CSR  Plano, TX
Customer Service Administrator, Inside Sales 20022012
Skills Competencies and Accomplishments
Shipment and Procurement
 Updated address changes as well as pull-ins, push-outs, delinquencies, expedites, and shipping changes
 Facilitated order taking and shipment coordination of 5 to 10 shipments a day
 Provided service to US and Canada Distribution including: Avnet, Migray, Insight, and Future Electronics
Business and Operations Management
 Assumed full responsibility in handling 4 of the 5 Microtune 10% net revenue customers handled in Asia
and Europe :Panasonic, Unihan (Contract Manufacture for Cisco and ARRIS), Hitron, and Samsung
 Oversaw various operational activities, such as loading backlog, processing change orders, expediting
delinquencies, and stock checks
 Provided daily backlog management to ensure regular notification on any potential part shortages to
customers through close interface with planning team
Sales Administration
 Processed new orders and send out a daily booking report to the Vice President of sales
 Helped the Director of Sales Operations on new parts, modifying backlogs, and ensuring that shipments of
new orders and samples were made correctly as well as EOL and PCN notifications to customers
Customer Service and Interpersonal Relations
 Coordinated necessary adjustments and informed the Inside Sales Team and customers of any
improvements or delays
 Guaranteed quick and timely response to customer issues by working closely with Asia and Europe’s Inside
Sales and Finance teams to assure proper administration on any payment or credit issues along with new
customer request; communicated any potential problems to internal offices
 Interacted with the Business Units and Sales Team to ensure all information needed for a quote was
received and that the sales offices were aware of any quotes due to expire to be able to provide new requests
before the expiration date
 Provided outstanding leadership and guidance to sales representatives and salesmen
 Competently functioned as Motorola Strategic Account Manager, in charge of Motorola Schedule Share
 Demonstrated proficiency in processing quotes for Asia and Europe, including quotes in Oracle and
sending the formal quotes to the sales office
 Performed monthly ASP review in Excel on the forecast, consisting of 300 to 400 lines to assure the
quoted price was reflected correctly

2. Ruth Ann Adair
Address: 735 Kingswood Ave Richardson TX 75080 Phone: 469-487-5732 E-mail: annadair55@yahoo.com
2 | P a g e
 Excelled in serving company’s customer base, particularly the contract manufacturer, distributor, and
end customers
 Involved in developing new programs in Oracle R12 in cooperation with the IT group, rendering daily
assistance to the Oracle team on test cases with multiple scenarios to uncover problems and assure that
all OM modules were not affected
 Played a lead role in the sales group for Oracle R12 issues and training
 Correspondent to inside and outside auditors to execute test in reassuring that proper functioning of
Oracle and procedures were followed according to SOX
 Pivotal role in the integration of the Microtune Oracle R12 system to the Zoran Oracle 11i system
DALLAS SEMICONDUCTOR  Addison, TX
Senior Customer Service Manager 1992-2002
Skills, Competencies and Accomplishments
Strategic Account Manager, Samsung under Maxim Integrated Circuits
Senior Customer Service Manager, US East Coast, Central OEM, Distribution and Asia Pacific
Data Entry Supervisor, Four data entry clerks
TEXAS PRO AIR  Addison, TX 19861992
Office manager
Skills, Competencies and Accomplishments
Accounts Payable
 Paid monthly bills associated with the business
 Coded checks for GL and entered the information in the computer system
Accounts Receivable
 Entered daily receipts into the computer system
 Sent monthly statements to the customer
 Reconciled bank statements
 Made daily deposits
Payroll
 Calculated hourly timecards
 Sent information to payroll company
 Paid the taxes associated with the payroll
Technical Acumen
 Microsoft Office (Word, Excel, PowerPoint)
 Oracle R12 and 11i
 Maxim Operating Systems
CREDENTIALS
 Received Outstanding Customer Service Award in 2002
 TARRANT COUNTY JUNIOR COLLEGE North Richland Hills, TX: Coursework in Fashion Merchandising
 Behavioral Interviewing Certificate
 Microsoft Office Certification (Word and Excel), New Horizons