Slide deck from my #Devlove session at Tokyo covering #ServiceDesign, Information Architecture, and an Enterprise Architecture framework.
Latest blog post on this presentation: http://sprmar.io/sdneia
Presentation about ontology of User Experience held at the July Tech Festa 2013 in Tokyo ( #techfesta ) 2013年7月14日に開催された JTF 2013: July Tech Festa で発表した「ユーザエクスペリエンス・デザイン・ガイド」のプレゼンテーション資料です。
Slide deck from my #Devlove session at Tokyo covering #ServiceDesign, Information Architecture, and an Enterprise Architecture framework.
Latest blog post on this presentation: http://sprmar.io/sdneia
Presentation about ontology of User Experience held at the July Tech Festa 2013 in Tokyo ( #techfesta ) 2013年7月14日に開催された JTF 2013: July Tech Festa で発表した「ユーザエクスペリエンス・デザイン・ガイド」のプレゼンテーション資料です。
Techniques for getting insights from customersNaoka MISAWA
Speech in IA Camp2015. Techniques for Getting Insights From Customers -Interview & Visualization/Naoka Misawa, Glagrid, Inc.
In the future social service, the border between creators and users will be much vaguer, and new methods to create will be needed; think and create WITH customers and users. What techniques will be needed for IA?
I will introduce techniques for getting insights from customers such as user interviews and graphic facilitations, using some of my case studies.