The content in this category encompasses a diverse range of subjects revolving around service design and its application across multiple sectors. It covers topics such as user-centered design methodologies, participatory approaches, and the integration of innovative business practices in service delivery. Various documents highlight case studies, project frameworks, and strategic communication plans aimed at enhancing customer experiences and fostering collaboration. Additionally, the themes of sustainability, technology adoption, and education reform are discussed, showcasing the evolving landscape and implications of service design on society.
Grèzes, V., Grèzes-Bürcher, S., Ehrenzeller, L. (2025) [DE] Shifting Gears: A Position Paper on Sustainable Tourism Through Service Design @DGT Berlin
Grèzes, V., Grèzes-Bürcher, S., Ehrenzeller, L. (2025) [FR] Shifting Gears: A Position Paper on Sustainable Tourism Mobility through Service Design @DGT Berlin