1. Leslie Serrano
Pittsburg, CA
stronginrecovery@yahoo.com
925-550-6946
Professional Profile
Responsible, proactive, results-oriented manager, with extensive years of experience as an
office administrator, seeking to obtain part-time employment. Self starter who completes
project deadlines and requirements while performing multiple tasks within fast paced
environments.
Skills and Experience
OrganizationalSupport
- Leadership role in office policies and procedures
- Facilitated new hire training while maintaining current workload
- Provide excellent written and oral communication
- Establish and maintain relationship with vendors and customers to ensure quality service and
professional communication.
- Ensure that customers keep their accounts in good standing by initiating phone calls, keeping
track of aging invoices, and holding orders when necessary.
Customer Service
- Improve and maintain positive customer relations by creating immediate follow up
- Assist customer by gathering information and researching the proper tooling to fit their needs.
Accounting/Bookkeeping
- Accounting Administrator for large non-profit
- Strong skill in Word,Navigator, and Excel
- Maintain company bookkeeping records including billing customers
- Control the accounts payable and receivable
- Develop and monitor accounts in QuickBooks, for over 300 customers and 100 vendors.
- Responsible for payroll and maintaining employee satisfaction
Volunteer Experience
- Compassion International Child Advocate
- Committee Chair for Walk With Compassion - Bay Area
- Group Facilitator at Celebrate Recovery
- Alumni Council at Opportunity Junction
Professional Experience
Klor Machinery
Office Manager 12/2013 - 6/2015
Rubicon Programs Inc.
Accounting Administrator 01/2013 -12/2013
Bay Area Carbide
Office/Operations Manager 09/2007 - 01/2013
Education
Golden Gate Baptist Theological Seminary 12/2014 - Present
Los Medanos College 06/2011 - 5/2013
