Madhuri T.N is seeking a career in client servicing or key accounts. She has over 5 years of experience in accounting, customer support, and client relationship management. Her experience includes roles at Kisan Mouldings Ltd., Hearfone, and Aramex India Pvt Ltd, where she coordinated with sales, operations, and accounts teams. She aims to contribute her skills while expanding her knowledge of latest technologies.
1. Madhuri T.N
# 776, 3rd
Cross
ITC Road, R S Palya
Kammanahalli
Bangalore-560033
Mobile: +91-9535837120
E-Mail: nagarajmadhuri1292@gmail.com
Aiming for career enrichment in the field of Client Servicing/Key Accounts
CAREER OBJECTIVE
To secure a challenging position where I can effectively contribute my skills and continue expanding my
skills set and knowledge base to update myself with the latest technologies and new innovations, which
offers opportunities and in turn steers the growth of organization.
PROFESSIONAL SUMMARY
Work experience involving accounting, preparing of daily reports & Ageing reports in Erp,
Coordinating with sales team to achieve our target,
Customer support and clarification of their problems
Visiting customer for better understanding & to develop the customer relationship
Daily follow-ups with internal team for the customer queries & to sort it out
Working Knowledge of Ms office , Tally (ERP.9) & Ms excel
ATTRIBUTES/ ABILITIES:
Excellent interpersonal and communication skills
Self- motivated, methodical and process driven
A team player, continuous learner and proactive
independent and willing to take the initiative
Strength:
Positive attitude, hardworking and ability to work under pressure
Ability to reach goals
Leadership quality
2. WORK EXPERIENCE
Kisan Mouldings ltd.,
Hearfone pvt ltd.,
Aramex India pvt ltd.
Kisan Mouldings Ltd.,:
Designation : Sale Coordinators
Duration : 2 Year
Roles & Responsibility:
Reporting to the Business Head.
Maintaining Client relationship with complete south zone.
Taking sale orders from client’s
Coordinating with our internal team for the priority deliveries
Vising client’s to develop the client relationship
Sending daily & monthly performance reports.
Scheduling Client meetings to business head.
Coordinating with Accounts team for the payment collection.
Hearfone :
Designation: Client Servicing Executive
Duration 1 Year
Roles & Responsibility:
Coordinating with sales team
Calling customer for the feedback of the products
Fixing appointments with the concern Team.
Maintaining accounts and to follow up
Aramex India Pvt ltd:
Designation: Customer Servicing Executive
Duration : Dec 15 – Till date
Roles & Responsibility:
Client coordination.
Reporting to business head
Regular client visits to keep up the client relationship.
Coordination with Ops team to ensure the priority deliveries
Regular follow-ups for the outstanding to close on time.
Taking feedback from the client end.
Sending daily & monthly performance reports.
3. Monitoring on the customer queries.
Handling grievances at client place.
ACADEMIC QUALIFICATION
Completed B com Graduation at Gnanambica Degree college in 2012 from S V University with
Completed PUC in Sai Chaithanya Jr. College
Completed Schooling in C S I Girls High School
TECHNICAL SKILL
Efficient computer knowledge.
Skills ERP Package Tally (ERP9)
PERSONAL DETAIL
Father’s Name : Mr. T. Nagaraj
Date of Birth : 12th
April, 1992
Marital Status : Single
Languages Known : English, Telugu, Kannada, Hindi & Tamil
Interest & Hobbies : Reading books, Playing badminton, cooking & painting
Declaration:
I hereby declare that the information furnished above is true to the best of my knowledge.
Place: Bangalore yours faithfully
Date: Madhuri T.N