SlideShare a Scribd company logo
TANGUY CRUSSON • PRODUCT MANAGER • HIPCHAT • @TC_SAAS
HipChat
Connecting to (allthethings)
Meet the HipChat team
Sydney San Francisco Austin
Server
1B
2B
3B
4B
5B
2010 2011 2012 2013 2014 2015
6B
7B
Plan
Build Test
Ship
Manage Celebrate
Plan
Build Test
Ship
Manage Celebrate
80+ integrations
Introducing
HipChat Connect
Glances Actions
ROOMS
PEOPLE
Create a room
Design
Project Managers
Soccer Team
Development 3
Quality Assurance
Coffee Club
Finance
Julien Hoarau
Michael Oates
Craig Petchell
Royce Wong
Tanguy Crusson
Dugald Morrow
Athan Zikou
Lobby Design
“Design must be functional and functionality must be translated into visual aesthetics”
New chat Search history
PEOPLE
Tanguy Crusson
Craig Petchell
Patrick Streule
Julien Hoarau
Carlos Khatchikian
Anthony Starr
Anatoli Kazatchkov
Michale Oates
Oleg Karprov
Lucy Denton
Dugald Morrow
Athan Zikou
Josh Devenny
Sascha Reuter
Thomas Davies
Views
Glance Details5
Configure integration
Cards
How we learnt to give better
design feedback at Atlassian
7 days ago
Sparring is not that common in many software
companies, and isn’t born out of that industry either
which is maybe why.
Medium · 3:39 PM
New article by Atlassian Design
Bitbucket · 6:50 PM
Fixed a bug that was making Youtube videos flicker in chat view
Reviewers: Craig PetchellMichael Oates
#320 Videos now render nicely
7 days ago
Error messages are not using
the standard template. We
should fix this problem.
Status:
Priority: Critical
CODING
Assignee: Michael Oates
MM-123 Error messages
in sign up screen…
7 days ago
Updated 5 hours ago
Fixed a bug that was making
Youtube videos flicker in chat
#320 Videos now render
nicely
Patrick Streule
Michael Oates
Craig Petchell
REVIEWERS
STATUS
OPEN
Message Action 1
Message Action 2
JIRA · 3:39 PM
MM-123 Error messages in sign up screen should use standard templates.
Type: Task Status:Priority: Major CODING Assignee: Michael Oates
Anatoli Kazatchkov assigned MM-123 to Michael Oates · 3:39 PM
Input Action 1
Input Action 2
Input Action 3
10 Useful statistic
9 With a lozenge
Files
Links
PEOPLE
+6
5 Cool statistic
59 tweets
2 Bugs
ALL GOOD23 builds
Save Cancel
Add-on
Is it magic?
(hint: the answer is no)
(it’s just awesome)
REST
HTML/JavaScript/CSS
OAuth + JWT
REST
HTML/JavaScript/CSS
OAuth + JWT
HipChat Cards
HipChat Glance
"glance": [
{
"queryUrl": "{{baseUrl}}/glance",
"key": "myaddon-glance",
"target": "myaddon-sidebar"
}
]
GET queryUrl
ROOMS
PEOPLE
Create a room
Design
Project Managers
Soccer Team
Development 3
Quality Assurance
Coffee Club
Finance
Julien Hoarau
Michael Oates
Craig Petchell
Royce Wong
Tanguy Crusson
Dugald Morrow
Athan Zikou
Lobby Design
“Design must be functional and functionality must be translated into visual aesthetics”
New chat Search history
PEOPLE
Tanguy Crusson
Craig Petchell
Patrick Streule
Julien Hoarau
Carlos Khatchikian
Anthony Starr
Anatoli Kazatchkov
Michale Oates
Oleg Karprov
Lucy Denton
Dugald Morrow
Athan Zikou
Josh Devenny
Sascha Reuter
Thomas Davies
HipChat Action
"action": [
{
"key": "action.input.1",
"name": {
"value": "Input Action 1"
},
"target": "{target-id}",
"location": "{location}"
}
]
Input Action 1
Input Action 2
Input Action 3
HipChat Views
HipChat Add-ons
www.hipchat.com/connect
HipChat as a Platform
www.hipchat.com/connect
Social media watch
In-app customer support
(Hip)ChatOps
Alert Ack Diagnosis Incident Mgt Problem Mgt
Alert Ack Diagnosis Incident Mgt Problem Mgt
Higher than usual error rates
We are experiencing error rates that are higher than usual on the website. We are investigating this issue and will keep you posted.
We apologize for any inconvenience!
www.hipchat.com/connect
Bahaa Galal
CTO & Co-Founder
http://notify.ly
@bahaagalal
Whenever your business gets mentioned online.
Get Notified.
“
”
Folks from these companies use Notify
4
"description": "Notify",
"key": "notify-hipchat-connect",
"name": "Notify",
"vendor": {
"name": "Notify",
"url": "http://notify.ly"
},
"links": {
"self": “https://hipchat.notify.ly“
},
"capabilities": {
"hipchatApiConsumer": {
"scopes": ["send_notification"]
},
"installable": {
"allowGlobal": false,
"allowRoom": true,
"callbackUrl": "https://hipchat.notify.ly/install"
},
"configurable": {
"url": "https://hipchat.notify.ly/settings"
}
}
"glance": [{
"name": {
"value": "Notify"
},
"queryUrl": "https://hipchat.notify.ly/glance",
"key": "notify-hipchat-glance",
"target": "notify-hipchat-sidebar",
"icon": {
"url": "https://hipchat.notify.ly/images/notify-glance-icon.jpg",
"url@2x": "https://hipchat.notify.ly/images/notify-glance-icon@2x.jpg"
}
}],
"webPanel": [{
"key": "notify-hipchat-sidebar",
"name": {
"value": "Notify Inbox"
},
"location": "hipchat.sidebar.right",
"url": "https://hipchat.notify.ly/inbox"
}]
Glance Update
Cron Job
Discuss
Actions
www.hipchat.com/connect

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Connecting HipChat to (allthethings)

  • 1. TANGUY CRUSSON • PRODUCT MANAGER • HIPCHAT • @TC_SAAS HipChat Connecting to (allthethings)
  • 2. Meet the HipChat team Sydney San Francisco Austin
  • 4. 1B 2B 3B 4B 5B 2010 2011 2012 2013 2014 2015 6B 7B
  • 5.
  • 7.
  • 10.
  • 11.
  • 13. Glances Actions ROOMS PEOPLE Create a room Design Project Managers Soccer Team Development 3 Quality Assurance Coffee Club Finance Julien Hoarau Michael Oates Craig Petchell Royce Wong Tanguy Crusson Dugald Morrow Athan Zikou Lobby Design “Design must be functional and functionality must be translated into visual aesthetics” New chat Search history PEOPLE Tanguy Crusson Craig Petchell Patrick Streule Julien Hoarau Carlos Khatchikian Anthony Starr Anatoli Kazatchkov Michale Oates Oleg Karprov Lucy Denton Dugald Morrow Athan Zikou Josh Devenny Sascha Reuter Thomas Davies Views Glance Details5 Configure integration Cards How we learnt to give better design feedback at Atlassian 7 days ago Sparring is not that common in many software companies, and isn’t born out of that industry either which is maybe why. Medium · 3:39 PM New article by Atlassian Design Bitbucket · 6:50 PM Fixed a bug that was making Youtube videos flicker in chat view Reviewers: Craig PetchellMichael Oates #320 Videos now render nicely 7 days ago Error messages are not using the standard template. We should fix this problem. Status: Priority: Critical CODING Assignee: Michael Oates MM-123 Error messages in sign up screen… 7 days ago Updated 5 hours ago Fixed a bug that was making Youtube videos flicker in chat #320 Videos now render nicely Patrick Streule Michael Oates Craig Petchell REVIEWERS STATUS OPEN Message Action 1 Message Action 2 JIRA · 3:39 PM MM-123 Error messages in sign up screen should use standard templates. Type: Task Status:Priority: Major CODING Assignee: Michael Oates Anatoli Kazatchkov assigned MM-123 to Michael Oates · 3:39 PM Input Action 1 Input Action 2 Input Action 3 10 Useful statistic 9 With a lozenge Files Links PEOPLE +6 5 Cool statistic 59 tweets 2 Bugs ALL GOOD23 builds Save Cancel Add-on
  • 14.
  • 15.
  • 16. Is it magic? (hint: the answer is no) (it’s just awesome)
  • 19.
  • 21. HipChat Glance "glance": [ { "queryUrl": "{{baseUrl}}/glance", "key": "myaddon-glance", "target": "myaddon-sidebar" } ] GET queryUrl
  • 22. ROOMS PEOPLE Create a room Design Project Managers Soccer Team Development 3 Quality Assurance Coffee Club Finance Julien Hoarau Michael Oates Craig Petchell Royce Wong Tanguy Crusson Dugald Morrow Athan Zikou Lobby Design “Design must be functional and functionality must be translated into visual aesthetics” New chat Search history PEOPLE Tanguy Crusson Craig Petchell Patrick Streule Julien Hoarau Carlos Khatchikian Anthony Starr Anatoli Kazatchkov Michale Oates Oleg Karprov Lucy Denton Dugald Morrow Athan Zikou Josh Devenny Sascha Reuter Thomas Davies HipChat Action "action": [ { "key": "action.input.1", "name": { "value": "Input Action 1" }, "target": "{target-id}", "location": "{location}" } ] Input Action 1 Input Action 2 Input Action 3
  • 24.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32. HipChat as a Platform www.hipchat.com/connect
  • 34.
  • 37. Alert Ack Diagnosis Incident Mgt Problem Mgt
  • 38. Alert Ack Diagnosis Incident Mgt Problem Mgt
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 44. Higher than usual error rates We are experiencing error rates that are higher than usual on the website. We are investigating this issue and will keep you posted. We apologize for any inconvenience!
  • 45.
  • 47. Bahaa Galal CTO & Co-Founder http://notify.ly @bahaagalal
  • 48. Whenever your business gets mentioned online. Get Notified. “ ”
  • 49.
  • 50.
  • 51.
  • 52.
  • 53.
  • 54.
  • 55.
  • 56. Folks from these companies use Notify
  • 57.
  • 58.
  • 59.
  • 60.
  • 61. 4
  • 62. "description": "Notify", "key": "notify-hipchat-connect", "name": "Notify", "vendor": { "name": "Notify", "url": "http://notify.ly" }, "links": { "self": “https://hipchat.notify.ly“ }, "capabilities": { "hipchatApiConsumer": { "scopes": ["send_notification"] }, "installable": { "allowGlobal": false, "allowRoom": true, "callbackUrl": "https://hipchat.notify.ly/install" }, "configurable": { "url": "https://hipchat.notify.ly/settings" } }
  • 63. "glance": [{ "name": { "value": "Notify" }, "queryUrl": "https://hipchat.notify.ly/glance", "key": "notify-hipchat-glance", "target": "notify-hipchat-sidebar", "icon": { "url": "https://hipchat.notify.ly/images/notify-glance-icon.jpg", "url@2x": "https://hipchat.notify.ly/images/notify-glance-icon@2x.jpg" } }], "webPanel": [{ "key": "notify-hipchat-sidebar", "name": { "value": "Notify Inbox" }, "location": "hipchat.sidebar.right", "url": "https://hipchat.notify.ly/inbox" }]