The Jaypee Palace Hotel and Convention Centre in Agra is a luxurious 25-acre property blending Mughal and contemporary architecture. It has lavish rooms and suites, impressive interiors, and extraordinary amenities for recreation, accommodation, food, and spa services. The General Manager's vision is for the hotel to be among the top 5 in its segment worldwide, which presents challenges like attracting and retaining talent in Agra's developing hospitality industry. To address this, the hotel operates a training academy to develop skilled staff over three years. The hotel also has popular restaurants including an Indian restaurant, Chinese restaurant, grand buffet, and 24/7 cafe. The General Manager believes good service means going above and beyond to ensure