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Service Sector Management.

  Creation of Hotel
TYBMS

Bhavan’s College
(Andheri)
                   By Ronak Agarwal
The Hotel-Atlantic Paradise.
 The Atlantic Paradise hotel is an island of
 green in the heart of Mumbai’s
 commercial and entertainment city. It
 offers accommodations among twenty
 acres of Beautiful gardens and cascading
 waterfalls.

  It is the 7 Star Hotel which is
 basically for the rich sophisticated
 people. Dining is world class and
 the level of personal service is
 remarkable.

 The hotel is about 40 floors
  with 5 floors Reserved
  for parking area.
Pick Up Service.
The Entrance
  The entrance of the hotel is
 enormously in lavish style the
 guests are welcomed with the
 soft music played by the opera,
 piano and various western
 instruments.




                          For the convenience of
                           the customer the hotel also
                           have Self service check-in
                           kiosk.
“Inote” For Future Generation.
Led Projection on
Walls.
The Lobby Lounge
The Lobby of the hotel gives the projection of the
interior designing of the hotel.
Accommodations.
 1) KING PALACE ROOM
        This is Super Luxurious Sweet for members who
 are focusing on complete leisure. Live like a king in this
 3,475 square feet suite the member will be greeted like
 a MAHARAJA.
2) Deluxe Premiere Room.
 These new state-of-the-art rooms feature 3D
 televisions, twin massage showers, daylight bathrooms,
 in room Tea/Coffee maker; Laptop enabled safe and
 complimentary DVD.
3) Deluxe Premiere Park & Pool
 Facing Room.
Atlantic Paradise Park and pool facing new rooms has
all the special features of the Deluxe Premier rooms
supported by the view of lush green Atlantic Paradise
gardens and cascading waterfall.
4) Privilege Corporate Premiere Room
 The new rooms at the Atlantic Paradise are an
 ideal accommodation for the Hi-profile
 corporate traveler with special facilities of
 Chauffer driven transfers, internet facilities and
 complimentary meeting rooms.
5) Executive Suite
Large suites, these are ideally suited to the upper
rich people.
This room are basically for the Couples, or
family.
Meeting and Conference
Room.
The Atlantic Paradise has all bases covered from
discrete high level business meetings to the largest
conference.
360 – A Panoramic View


Restaurant.
Dining & Entertainment.
 Gulzar - All-day Dining
  Restaurant.The Gulzar
  restaurant is a 24hours
  dining restaurant.

 Jamavar - Indian
  Specialty Restaurant
 Jamavar the Indian
  speciality restaurant is a
  culinary journey into
  the ancient art of fine
  dining.
The Great Wall- Chinese Cuisine
  Great wall has the
  speciality
  Chinese restaurant.

 Fiorella - Italian
 Cuisine
  Fiorella the Italian
  restaurant is the talk of
  the town.

  Using Mediterranean
  herbs and spices, sun
  dried tomatoes, virgin
  olive oil and flavours of
  Southern Europe.
Health SPA.
This is one of the biggest and the best SPA in
Mumbai.
Banquet and Wedding Palace.
Here is the amazing concept 1st time in Mumbai
underwater Banquet, party hall, wedding Hall
covering 5000sq.ft area.
Green Gym.
  Basically all of the hotels provide GYM but especially
  in Atlantic Paradise the GYM facilities are given by
  keeping in MIND the Green Revolution.
Various Events.
 Karaoke
 Our hotel organise special
 karaoke parties every evening
 to make your evenings more
 energetic and lively.

 “Get Down Tonight Disco”.
 Atlantic Paradise has biggest
 party-out disco which offers to
 his guests a variety of
 performance and dancing night
 entertainment shows.
Jet Ski.
 The hotel has signed up a contract with a well
 known Jet Ski service provider for its
 adventures guests who indeed are interested in
 riding.
Mini Theatre.
The hotel also includes a mini theatre for its seven star
customers. The newest released movies
Hollywood/Bollywood are shown so that they really
don’t need to go outside.
Casino Section
Get caught up in the high-energy atmosphere of
our full-service casinos.
Blackjack,
Roulette,

Craps,

Caribbean stud poker,

to both classic and new

 slot machine games.
Gaming Section in Our Hotel.

 With a relaxing and fulfilled experience enter in
 the world of gaming. We provide best and the
 latest gaming machines:
 Dead Heat the Racing video arcade game.
 Big Buck HD the newest release of big buck
 hunting, Need For Speed and many more.
The 8 P’s of Atlantic Paradise.

  Product: A Grand 7 star
  hotel with all facilities
  one can think off.

  Price:
  The prices for each
  department are fixed
  which has been decided
  by the management
  committee of the hotel.
Place:
Atlantic Paradise is placed in the
heart of the Mumbai city on a
beautiful island surrounded by
nature in the middle of water to
make one’s experience more
beautiful. This is located in Juhu,
Mumbai.


Promotion:
Promoted by sponsoring in big
events of fashion shows and
various events and have hosted
some of the awards function in our
premises.
People:
Basically the hotel focuses on elite group people,
High class people.

Process:
The process of the hotel is to give better and good
services for the customers with the time.

Physical evidence:
Basically the hotel Bill is the physical evidence.

Positioning:
Positioning is usually done in the mind and heart of
the customer with high class QUALITY services.
Customer Feedback Form
  Name of the Guest:
1. How many times you visited our hotel?


2. How did you like our services?


3. Best part of the stay?


4. Any discomfort during the time of stay?


5. Which hotel does you like the most?
6. Services provided by other hotel you like?




7. How do you like our hotel?

      Excellent       Good         Satisfactory   Not satisfactory

8. Would you like to visit our hotel again?
       Yes              No

9. Any suggestion:
Thank You

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Ssm creation of hotel

  • 1. Service Sector Management. Creation of Hotel TYBMS Bhavan’s College (Andheri) By Ronak Agarwal
  • 2.
  • 3.
  • 4.
  • 5. The Hotel-Atlantic Paradise. The Atlantic Paradise hotel is an island of green in the heart of Mumbai’s commercial and entertainment city. It offers accommodations among twenty acres of Beautiful gardens and cascading waterfalls. It is the 7 Star Hotel which is basically for the rich sophisticated people. Dining is world class and the level of personal service is remarkable. The hotel is about 40 floors with 5 floors Reserved for parking area.
  • 7. The Entrance The entrance of the hotel is enormously in lavish style the guests are welcomed with the soft music played by the opera, piano and various western instruments.  For the convenience of the customer the hotel also have Self service check-in kiosk.
  • 10. The Lobby Lounge The Lobby of the hotel gives the projection of the interior designing of the hotel.
  • 11. Accommodations. 1) KING PALACE ROOM This is Super Luxurious Sweet for members who are focusing on complete leisure. Live like a king in this 3,475 square feet suite the member will be greeted like a MAHARAJA.
  • 12. 2) Deluxe Premiere Room. These new state-of-the-art rooms feature 3D televisions, twin massage showers, daylight bathrooms, in room Tea/Coffee maker; Laptop enabled safe and complimentary DVD.
  • 13. 3) Deluxe Premiere Park & Pool Facing Room. Atlantic Paradise Park and pool facing new rooms has all the special features of the Deluxe Premier rooms supported by the view of lush green Atlantic Paradise gardens and cascading waterfall.
  • 14. 4) Privilege Corporate Premiere Room The new rooms at the Atlantic Paradise are an ideal accommodation for the Hi-profile corporate traveler with special facilities of Chauffer driven transfers, internet facilities and complimentary meeting rooms.
  • 15. 5) Executive Suite Large suites, these are ideally suited to the upper rich people. This room are basically for the Couples, or family.
  • 16. Meeting and Conference Room. The Atlantic Paradise has all bases covered from discrete high level business meetings to the largest conference.
  • 17.
  • 18. 360 – A Panoramic View Restaurant.
  • 19. Dining & Entertainment.  Gulzar - All-day Dining Restaurant.The Gulzar restaurant is a 24hours dining restaurant.  Jamavar - Indian Specialty Restaurant Jamavar the Indian speciality restaurant is a culinary journey into the ancient art of fine dining.
  • 20. The Great Wall- Chinese Cuisine Great wall has the speciality Chinese restaurant.  Fiorella - Italian Cuisine Fiorella the Italian restaurant is the talk of the town. Using Mediterranean herbs and spices, sun dried tomatoes, virgin olive oil and flavours of Southern Europe.
  • 21. Health SPA. This is one of the biggest and the best SPA in Mumbai.
  • 22. Banquet and Wedding Palace. Here is the amazing concept 1st time in Mumbai underwater Banquet, party hall, wedding Hall covering 5000sq.ft area.
  • 23. Green Gym. Basically all of the hotels provide GYM but especially in Atlantic Paradise the GYM facilities are given by keeping in MIND the Green Revolution.
  • 24. Various Events.  Karaoke Our hotel organise special karaoke parties every evening to make your evenings more energetic and lively.  “Get Down Tonight Disco”. Atlantic Paradise has biggest party-out disco which offers to his guests a variety of performance and dancing night entertainment shows.
  • 25. Jet Ski. The hotel has signed up a contract with a well known Jet Ski service provider for its adventures guests who indeed are interested in riding.
  • 26. Mini Theatre. The hotel also includes a mini theatre for its seven star customers. The newest released movies Hollywood/Bollywood are shown so that they really don’t need to go outside.
  • 27. Casino Section Get caught up in the high-energy atmosphere of our full-service casinos. Blackjack, Roulette, Craps, Caribbean stud poker, to both classic and new slot machine games.
  • 28. Gaming Section in Our Hotel. With a relaxing and fulfilled experience enter in the world of gaming. We provide best and the latest gaming machines: Dead Heat the Racing video arcade game. Big Buck HD the newest release of big buck hunting, Need For Speed and many more.
  • 29. The 8 P’s of Atlantic Paradise. Product: A Grand 7 star hotel with all facilities one can think off. Price: The prices for each department are fixed which has been decided by the management committee of the hotel.
  • 30. Place: Atlantic Paradise is placed in the heart of the Mumbai city on a beautiful island surrounded by nature in the middle of water to make one’s experience more beautiful. This is located in Juhu, Mumbai. Promotion: Promoted by sponsoring in big events of fashion shows and various events and have hosted some of the awards function in our premises.
  • 31. People: Basically the hotel focuses on elite group people, High class people. Process: The process of the hotel is to give better and good services for the customers with the time. Physical evidence: Basically the hotel Bill is the physical evidence. Positioning: Positioning is usually done in the mind and heart of the customer with high class QUALITY services.
  • 32. Customer Feedback Form Name of the Guest: 1. How many times you visited our hotel? 2. How did you like our services? 3. Best part of the stay? 4. Any discomfort during the time of stay? 5. Which hotel does you like the most?
  • 33. 6. Services provided by other hotel you like? 7. How do you like our hotel? Excellent Good Satisfactory Not satisfactory 8. Would you like to visit our hotel again? Yes No 9. Any suggestion: