Abhimanyu Roy is a hospitality management professional with 17 years of experience, specializing in hotel operations and customer service management. He has achieved significant cost reductions and received multiple awards for guest satisfaction throughout his career at various high-end hotel properties in India and abroad. His qualifications include multiple MBAs in related fields and he is proficient in several languages.

1. ABHIMANYU ROY
C/o Ms. Shalini Saxena, Plot No 1, Flat No 501,
Eden Garden Apartment, Bajaj Nagar Enclave, Jaipur (Rajasthan)
Mobile: - +91- 7665166667
E-mail: abhimanyu.roy.office@gmail.com
Curriculum Vitae
S
SUMMARY
AREAS OF EXPERTISE
• Profit Center Management
• Business Administration
• Customer Service Management
• Business Development
• Training
MANAGEMENT SKILLS
• Relationship Management
• Process Improvements
• Team Building
• Effective Leadership
• Strategic Planning
• Analysis and Problem Solving
• Decision Making Skills
• Strong Influencing Skills
• Result Oriented
QUALIFICATIONS
• MBA (Marketing)
• MBA (Hotel & Resort Management)
• MBA (Tourism Management)
EMPLOYMENT PROFILE
* Total work experience—17 yrs.
• Hospitality Industry—17 yrs.
Career Objective:
To ensure a steady enhancement of my career and achieve
my goals by thoughtful application of my talents, skills &
exposure picked up as a management professional in the
service industry.
Acquired Skills:
• Sound knowledge of National & International
Hospitality Law.
• Sound Knowledge of Revenue & Finance Side of
Business: Cost Control, Payroll Management,
Revenue Management.
• Deft in developing procedures, service standards
and operational policies, planning & implementing
effective control measures to reduce running costs
of the unit.
• Played a key role in set up of Facilities with the
accountability for strategic utilization & deployment
of available resources to achieve organizational
objectives
• Proficiency in devising strategies to streamline
operations; implement Quality Best Practices;
augment processes & operational excellence across
the career span.
• An enterprising leader with the ability to motivate
personnel towards achieving organizational
objectives and adhering to the industry’s best
practices.
• Sound Knowledge of French Wine & New World
Wine. OENOLOGY (Art & Science of Wine) was one
of my key objects.

2. Career Profile
Pride Group of Casinos and Hotels (Goa)–14th
Jan 2014 till Date
General Manager Operation
As General Manager Operation for Hotel La Calypso one among the best in Hospitality industry of Goa,
62 Keys, High- End Beach Resort Property 5 star deluxe, our top priority is comfort and convenience of
the guests. The facilities and amenities provided, not just satisfy the necessities of our clientele, but also
indulge them in luxury. Pride Group of Casinos and Hotels is having two off-shore Casino’s namely
Casino Pride and Casino Pride 2 and the group has three on-shores Casino’s. Casino Paradise at Hotel
Neo Majestic which is the largest and the most luxurious onshore casino’s in Goa.
www.lacalypsogoa.com
Achievements:-
• Deft in developing procedures, service standards and operational policies, planning & implementing
effective control measures to reduce running costs of the unit.
• Bring down the food cost from 25% to 21%
• Making budget with F/C and MD, achieved it with help of my operation team on given time.
• Sound Knowledge of all Hotel License.
• Having Experience in Hotel Classification.
• Representing the Hotel in National & International Trade Fair, Travel and Tourism Forum, WTM
LONDON EXCEL (England), ITB BERLIN (Germany) & GITB Jaipur.
Responsibilities:-
• Responsible for achieving optimal guest satisfaction and a good working environment to attain all set
objectives.
• Implement the Standard Operating Procedures and Polices and act as a flag ship establishment for the
brand.
• Overseeing accounting and purchasing activities.
• Manage the various department heads and co ordinate planning, execution of activities, work schedules,
solving bottlenecks of Department operations.
• Determination of the workforce, recruitment and hiring of new staff, execution of performance reviews
and training of staff.
• Develops the annual budget and business plan, and makes recommendations for capital improvements to
enhance the assets of the hotel and ensure brand loyalty.
• Ensure the utmost quality and care is delivered to all guests which including prompt response to requests
and the effective resolution of all complaints to the satisfaction of guests.

3. The Cambay Spa & Resorts, Udaipur (Rajasthan) --1st
Sept 2012 till 31st
Dec 2013
General Manager Operation & Head of F&B Operations
Cambay Hotels and Resorts began its ambitious endeavor into the world of hospitality with the launch of
Cambay Spa Resort in 2004 at Gandhinagar, the capital of Gujarat. The luxury hotel & resort creates
much elusive joy and offers undiluted opulence through superior ambience, hospitality and services.
Apart from leisure and travel businesses, Cambay Hotels & Resorts focuses on MICE (Meeting, Incentive
Tour, Conference and Exhibition). The chain boasts of eight properties spread across Ahmedabad,
Gandhinagar, Dahej, Jaipur, Udaipur, Neemrana and Kerala.
CAMBAY is a flagship brand of Neesa Leisure Ltd. (NLL) which is an ISO 9001: 2000 Certified company
.NLL is a part of the dynamic Neesa Group, which operates in various sectors like hospitality & leisure,
construction & development of hotel properties, education, metal casting, information technology, agri
biotechnology, and food processing.
Achievements:-
• Keeping track record of sales mix and develop the new menus for Restaurant, Bar and
Banquets.
• Received best hotel award in the group in terms of Guest satisfaction, food quality and
cleanliness.
• Develop Sop’s for front of the house and back of the house (Guest Arrival till Guest
Departure)
• Having experience in Pre-Opening, Post-Opening & Re-Launching Hotel Project.
• Winner of Certificate of Excellence from Official Trip advisor.
• Winner of Bravo Badge from Trip advisor.
Responsibilities:-
• Having sound knowledge of large banqueting and weeding operation.
• Having experience in Pre-Opening, Post-Opening & Re-Launching Hotel Project.
• Sound Knowledge of Kitchen Operation, Costing, Menu designing.
• Directing and overseeing reservation, reception, room service and housekeeping activities.
• Supervising security arrangements and property maintenance.
• Ensuring compliance with occupational health and safety regulations.
• Having good working experience in remote and nature destinations.
• Overseeing accounting and purchasing activities.
• Sound Knowledge of all Hotel License.
• Having Experience in Hotel Classification.

4. THE Mana Hotels Ranakpur, Rajasthan –5th
April 2010 –30th
August2012
General Manager Operation & Head of F&B Operations
As General Manager Operation & member of pre – opening team for the The Mana Hotels Ranakpur,
Rajasthan,(Man Singh Group Of Hotels) 50 Keys, High- End Boutique Property 3 star deluxe with leisure &
corporate clientele targeting upper mid-market segment, Man Singh Group has hotels in Jaipur, Ajmer, Agra
& Jodhpur.
Website: www.manahotels.in
Responsibilities & Achievements:-
• Managing entire Hotel operation and quality control generating the Hotel Revenue with
maximum profit.
• Responsible for recruitment, induction, training for all team members.
• Winner of Certificate of Excellence from Official Trip advisor.
• Winner of Bravo Badge from Trip advisor.
• Having experience in Pre-Opening, Post-Opening Hotel Project. (Mana Hotels, Ranakpur)
• Having Experience in Hotel Classification.
• Sound Knowledge of all Hotel License.
• Sound knowledge of F&B operation.
• Sound Knowledge of Kitchen Operation, Costing, Menu designing.
THE Fort Surya Garh Jaisalmer, RAJASTHAN---
General Manager Operation & Head of F&B Operations
As General Manager Operation & member of pre – opening team for the Fort Surya Garh Jaisalmer,
Rajasthan, 62 Suite rooms High End boutique property 4 star, with a corporate & leisure clientele mix
targeting at upper mid-market segment. Since 10th
Jan 2009 – 31st
March 2010.
Website: www.suryagarh.com
Responsibilities & Achievements:-
• Having experience in Pre-Opening, Post-Opening Hotel Project. (Surya Garh, Jaisalmer)
• Having Experience in Hotel Classification.
• Sound Knowledge of all Hotel License.

5. • Sound knowledge of F&B operation.
• Sound Knowledge of Kitchen Operation, Costing, Menu designing.
• Additional charge of F&B Controller with me.
• Representing the Hotel in National & International Trade Fair, Travel and Tourism Forum,
WTM LONDON EXCEL (England), ITB BERLIN (Germany) & GITB Jaipur.
RAMADA HEMEL HEMPSTEAD HERTS, LONDON
As Food & Beverage Operation Manager for this “Wyndham- Ramada Jarvis Hotels Group”- 140
bedrooms, 4 star property with a corporate & leisure clientele mix targeting at upper mid-market
segment since 1st
Jan 2006 till 31st
Dec 2008.
Heading the Food & Beverage Department which comprises of:-
Responsibilities & Achievements
• Managing entire F & B Operations and Conference & Banqueting operations with a team of 30
direct reports including F&B Manager, Restaurant Manager & Two supervisors & C&B
manager, bar manager.
• Raised my F&B department to the TOP TEN Ramada Jarvis league in terms of service
experience and guest satisfaction.
Conference, Banquets and Weddings
• A key result area is very busy conference and banqueting department wherein there are six function
rooms with a total capacity of min. 20 pax to 450 pax.
Kitchen
• Co-ordination with the Chef in planning, Organizing and operating a very efficient food
production department.
HOLIDAY INN, BEXLAY, LONDON & SE
Worked as Senior Restaurant Manager for the ‘‘Intercontinental hotels group- LRG Property 140
bedrooms, 4- star properties with predominant corporate clientele mix targeting at mid- market segment with
seven conference rooms from 25th
Nov 2003 till 28th
Dec 2005.
Responsibilities & Achievements
• Managed all-round high volume Food Service Operations i.e. 150 cover Restaurant, Room
Service, 200 covers C & B Food Operations in 5 event Rooms with total 20 team members
including 2 Supervisors.
• Succeeded in increasing Overall Food Revenue to 23% from 17% of Total Business Mix.
Managed to turn around Beverage Operation from a continuous
Deficit reduced stock holding to average 28 days from57 days. Increased Bar yield to 95.6%.
Trained new Bar Supervisor on cellar management system as well as Bar Management

6. • Responsible for recruitment, induction, training for all team members on food & beverage
service skills& was responsible for developing SOP for Restaurant.
Mercure Strasbourg Palais des Congres 20, Place de Bordeaux, 67000 Strasbourg, France
Worked as Assistant Restaurant Manager for the “Accor Group” The hotel with 174 very spacious rooms, 4
star property this hotel offers spacious and modern rooms in an ideal location next to the conference center, the
European Parliament and 5 minutes by tram from the hypermarket from Sep 2001 till Aug 2003.
Trident Udaipur, RAJASTHAN
Worked as Assistant Restaurant Manager for the Trident Udaipur, Rajasthan from August 1999 till June
2001.
The Taj Lake Palace, Udaipur RAJASTHAN
Worked as Senior Captain for the Taj Lake Palace Udaipur, Rajasthan from September 1997 till July
1999.
Professional:
MBA—International Business & Marketing: MLSU University, Rajasthan.
MBA- Hotel & Resort Management: Vatel Hospitality School, Nimes, FRANCE.
MBA- Hospitality & Tourism Management: University of Perpignan, FRANCE.
Personal Attributes:
Industrial Trainings:
1) Fire & Safety Training
2) Food & Hygiene Training
3) Health & Safety Training
4) First-add Training
5) Wine Testing Training (OENOLOGY Art & Science of Wine)
6) Certified Trainer for Check Safety First
Other Contribution:

7. Visiting Faculty in Hotel Management Collages in Udaipur (Rajasthan) and Jalandhar (Punjab)
Subjects: - Hotel Marketing, Personality Grooming, Communication & Languages.
Languages known:
English, German, French, Hindi, Bengali.
Personal Vitae
Date of Birth : 20th
April 1976
Place of Birth : Udaipur
References : Shall be provided on request