Scale, Meet Performance
The Powerful Interplay of
Social, Display & Search
Sana Ansari, General Manager, 3Q Accelerate
2A Harte Hanks Company @3QAccelerate
3A Harte Hanks Company @3QAccelerate
4A Harte Hanks Company
Smart Segmentation of Our Customer Base
@3QAccelerate
5A Harte Hanks Company @3QAccelerate
6A Harte Hanks Company
Seed Lists for Lookalike Audiences
@3QAccelerate
7A Harte Hanks Company
Tailoring Creative & Messaging
Separate ad sets allow us to truly tailor messaging and creative.
@3QAccelerate
8A Harte Hanks Company
Highly Relevant Landing Pages
Separate ad sets allow us send audiences to the most relevant landing pages.
@3QAccelerate
9A Harte Hanks Company
Nested Lookalike Strategy
By using the nesting strategy, we can remove any overlap to fully understand
the performance and value of different types of users - and bid accordingly.
@3QAccelerate
10A Harte Hanks Company @3QAccelerate
11A Harte Hanks Company
Leveraging Segments with Audience Insights
@3QAccelerate
12A Harte Hanks Company
Develop Personas
• Core ages: 25 – 34
• Gender: Females
• Household income: $75-$100K
• Interested in: Camping, Cycling
• Purchase behavior: sports & outdoors
High LTV
• Core ages: 25 – 34
• Gender: Females
• Household income: $50-$75K
• Interested in: running, yoga
• Purchase Behavior: food & drink
Low LTV
@3QAccelerate
13A Harte Hanks Company
Topics, Interests & Demographics
High LTV
@3QAccelerate
14A Harte Hanks Company
Display Select Keywords
DSK is NOT standard Keyword Contextual Targeting; DSK leverages your keyword selection to match
your ads to sites when your customers are most likely to convert.
Selective Contextual Targeting
Matches your ads to contextually relevant sites
at the precise moment of user engagement
Efficient Performance
Only matches ads if there is a high likelihood of
conversion based on customer purchase intent,
keyword selection, and predictive models
Launch on top 10-15 keywords
• affordable gym clothes
• cute yoga pants for women
• trendy athletic wear
• fashionable gym wear
@3QAccelerate
15A Harte Hanks Company
Custom Affinity Audiences
Take advantage of custom affinity audience
targeting by placing ads in websites of
competitors or those that your core
customers tend to visit.
@3QAccelerate
16A Harte Hanks Company
Reach Your Target Audience
Pulling the right levers in GDN and leveraging lookalike targeting in Facebook
are among the most effective ways to get in front of your core audiences.
@3QAccelerate
17A Harte Hanks Company @3QAccelerate
18A Harte Hanks Company
Capture Users with Paid Search
To capitalize on the intent and brand awareness generated from our Facebook and
GDN efforts, we take advantage of paid search.
@3QAccelerate
19A Harte Hanks Company
Alpha-Beta Campaign Structure
BETA
(query mining)
Broad or +BMM
ALPHA
(query sculpting)
[Exact]
@3QAccelerate
20A Harte Hanks Company @3QAccelerate
21A Harte Hanks Company
Remarketing
Leverage remarketing to bring high-intent audiences back onto your site to
convert. Audience lists should be set up by the level of a visitor’s interaction.
@3QAccelerate
22A Harte Hanks Company
Sequential Remarketing
Segment by time for greater control over sequential messaging and to maintain
fresh creative for audiences.
Week 1 Week 2 Week 3
@3QAccelerate
23A Harte Hanks Company
Remarketing – Video Engagement
Prospect with video ads to educate the user about your product/offering. Then
remarket to users based on how they have viewed your video.
Remarket to video views and completions
CPCs can often be cheaper then prospecting with
static/carousel ads!
@3QAccelerate
24A Harte Hanks Company
Remarketing for Search Ads
Leverage RLSA to stay on top of high-intent audiences and pull them back to your
site to convert.
@3QAccelerate
25A Harte Hanks Company @3QAccelerate
26A Harte Hanks Company
Re-engage Facebook Custom Audiences
Once you have converted your user,
don’t forget that in many industries,
this customer can turn into a constant
stream of revenue.
Utilize your 1st-party data to market
and re-engage these users onto your
site.
Ad refresh is crucial here.
@3QAccelerate
27A Harte Hanks Company
Re-engage Google Customer Match
Leverage 1st-party data on Google to
target existing customers on GSP and
RLSA.
@3QAccelerate
28A Harte Hanks Company @3QAccelerate
Questions?

Scale, Meet Performance | The Powerful Interplay of Social, Display & Search

  • 1.
    Scale, Meet Performance ThePowerful Interplay of Social, Display & Search Sana Ansari, General Manager, 3Q Accelerate
  • 2.
    2A Harte HanksCompany @3QAccelerate
  • 3.
    3A Harte HanksCompany @3QAccelerate
  • 4.
    4A Harte HanksCompany Smart Segmentation of Our Customer Base @3QAccelerate
  • 5.
    5A Harte HanksCompany @3QAccelerate
  • 6.
    6A Harte HanksCompany Seed Lists for Lookalike Audiences @3QAccelerate
  • 7.
    7A Harte HanksCompany Tailoring Creative & Messaging Separate ad sets allow us to truly tailor messaging and creative. @3QAccelerate
  • 8.
    8A Harte HanksCompany Highly Relevant Landing Pages Separate ad sets allow us send audiences to the most relevant landing pages. @3QAccelerate
  • 9.
    9A Harte HanksCompany Nested Lookalike Strategy By using the nesting strategy, we can remove any overlap to fully understand the performance and value of different types of users - and bid accordingly. @3QAccelerate
  • 10.
    10A Harte HanksCompany @3QAccelerate
  • 11.
    11A Harte HanksCompany Leveraging Segments with Audience Insights @3QAccelerate
  • 12.
    12A Harte HanksCompany Develop Personas • Core ages: 25 – 34 • Gender: Females • Household income: $75-$100K • Interested in: Camping, Cycling • Purchase behavior: sports & outdoors High LTV • Core ages: 25 – 34 • Gender: Females • Household income: $50-$75K • Interested in: running, yoga • Purchase Behavior: food & drink Low LTV @3QAccelerate
  • 13.
    13A Harte HanksCompany Topics, Interests & Demographics High LTV @3QAccelerate
  • 14.
    14A Harte HanksCompany Display Select Keywords DSK is NOT standard Keyword Contextual Targeting; DSK leverages your keyword selection to match your ads to sites when your customers are most likely to convert. Selective Contextual Targeting Matches your ads to contextually relevant sites at the precise moment of user engagement Efficient Performance Only matches ads if there is a high likelihood of conversion based on customer purchase intent, keyword selection, and predictive models Launch on top 10-15 keywords • affordable gym clothes • cute yoga pants for women • trendy athletic wear • fashionable gym wear @3QAccelerate
  • 15.
    15A Harte HanksCompany Custom Affinity Audiences Take advantage of custom affinity audience targeting by placing ads in websites of competitors or those that your core customers tend to visit. @3QAccelerate
  • 16.
    16A Harte HanksCompany Reach Your Target Audience Pulling the right levers in GDN and leveraging lookalike targeting in Facebook are among the most effective ways to get in front of your core audiences. @3QAccelerate
  • 17.
    17A Harte HanksCompany @3QAccelerate
  • 18.
    18A Harte HanksCompany Capture Users with Paid Search To capitalize on the intent and brand awareness generated from our Facebook and GDN efforts, we take advantage of paid search. @3QAccelerate
  • 19.
    19A Harte HanksCompany Alpha-Beta Campaign Structure BETA (query mining) Broad or +BMM ALPHA (query sculpting) [Exact] @3QAccelerate
  • 20.
    20A Harte HanksCompany @3QAccelerate
  • 21.
    21A Harte HanksCompany Remarketing Leverage remarketing to bring high-intent audiences back onto your site to convert. Audience lists should be set up by the level of a visitor’s interaction. @3QAccelerate
  • 22.
    22A Harte HanksCompany Sequential Remarketing Segment by time for greater control over sequential messaging and to maintain fresh creative for audiences. Week 1 Week 2 Week 3 @3QAccelerate
  • 23.
    23A Harte HanksCompany Remarketing – Video Engagement Prospect with video ads to educate the user about your product/offering. Then remarket to users based on how they have viewed your video. Remarket to video views and completions CPCs can often be cheaper then prospecting with static/carousel ads! @3QAccelerate
  • 24.
    24A Harte HanksCompany Remarketing for Search Ads Leverage RLSA to stay on top of high-intent audiences and pull them back to your site to convert. @3QAccelerate
  • 25.
    25A Harte HanksCompany @3QAccelerate
  • 26.
    26A Harte HanksCompany Re-engage Facebook Custom Audiences Once you have converted your user, don’t forget that in many industries, this customer can turn into a constant stream of revenue. Utilize your 1st-party data to market and re-engage these users onto your site. Ad refresh is crucial here. @3QAccelerate
  • 27.
    27A Harte HanksCompany Re-engage Google Customer Match Leverage 1st-party data on Google to target existing customers on GSP and RLSA. @3QAccelerate
  • 28.
    28A Harte HanksCompany @3QAccelerate
  • 29.