SlideShare a Scribd company logo
@MediaWyse #StateofSearch
Mastering Storytelling
Lisa Gerber
Big Leap Creative
@lisagerber
Casey Markee
Founder, Media Wyse
@MediaWyse
@MediaWyse #StateofSearch
@MediaWyse #StateofSearch
“People buy brands, products, and services
because they LOVE their stories.
People buy stories more than anything else.
Business is ALL Storytelling!”
@MediaWyse #StateofSearch
Storytelling…with Croissants?
@MediaWyse #StateofSearch
Case Study: Lune Patisserie
Melbourne, AUS.
@MediaWyse #StateofSearch
Case Study: Lune Patisserie
Melbourne, AUS.
Would you wait 45 minutes in line for a Croissant?
@MediaWyse #StateofSearch
@MediaWyse #StateofSearch
Branding as “Storytelling”
@MediaWyse #StateofSearch
Branding as “Storytelling”
@MediaWyse #StateofSearch
The Owner is an ACTUAL Rocket Scientist!
Kate Reid, the founder,
studied aerospace
engineering and spent
several years working for a
Formula One racing team
before apprenticing at the
famed Paris boulangerie Du
Pain et des Idees.
@MediaWyse #StateofSearch
Good Story Right? But what Keeps People Coming Back?
@MediaWyse #StateofSearch
@MediaWyse #StateofSearch
@MediaWyse #StateofSearch
Storytelling 101 for Brands
@MediaWyse #StateofSearch
The Science of Storytelling
100,500 Digital Words are
Consumed by the Average
American every day!
@MediaWyse #StateofSearch
The Science of Storytelling
92% of Consumers want
Brands to Create
Experiences that Tell
Stories
@MediaWyse #StateofSearch
The Science of Storytelling
Our Brains Process Images
60X Faster than Words.
Stories need to be Visual!
@MediaWyse #StateofSearch
The Science of Storytelling
The BEST Brand Storytelling Follows a Classic Approach!
HERO – CONFLICT - RESOLUTION
@MediaWyse #StateofSearch
The Science of Storytelling
Example of this in Action: Dollar Shave Club
@MediaWyse #StateofSearch
The Science of Storytelling
Example of this in Action: Dollar Shave Club
Hero: Mike says “Our Blades are F**king Great!”
@MediaWyse #StateofSearch
The Science of Storytelling
Example of this in Action: Dollar Shave Club
Conflict: Blades are Too Expensive & Complicated
@MediaWyse #StateofSearch
The Science of Storytelling
Example of this in Action: Dollar Shave Club
Resolution: The “Party is On” at DSC and You are Invited!
@MediaWyse #StateofSearch
The Science of Storytelling
Or you can use the 5-Step Brand Story Approach!
WHO
WHY
WHATHOW
WHERE
@MediaWyse #StateofSearch
The Science of Storytelling
Or you can use the 5-Step Brand Story Approach!
WHO
WHY
WHATHOW
WHERE
@MediaWyse #StateofSearch
The Science of Storytelling
Or you can use the 5-Step Brand Story Approach!
WHO
WHY
WHATHOW
WHERE
@MediaWyse #StateofSearch
The Science of Storytelling
Or you can use the 5-Step Brand Story Approach!
WHO
WHY
WHATHOW
WHERE
@MediaWyse #StateofSearch
The Science of Storytelling
Or you can use the 5-Step Brand Story Approach!
WHO
WHY
WHATHOW
WHERE
@MediaWyse #StateofSearch
The Science of Storytelling
Or you can use the 5-Step Brand Story Approach!
WHO
WHY
WHATHOW
WHERE
@MediaWyse #StateofSearch
The Science of Storytelling
Example of this in Action: Dollar Shave Club
@MediaWyse #StateofSearch
How to Find Your Story
@MediaWyse #StateofSearch
Understand your Brand Story Archetype
There are 12 Identifiable Archetypes for Brands
@MediaWyse #StateofSearch
Understand your Brand Story Archetype
The Entirety of the Brand Landscape can be Cataloged
bit.ly/brand-archetypes-101
@MediaWyse #StateofSearch
Understand your Brand Story Archetype
Take the Free Quiz from KayePutnam.com
http://kayeputnam.com/brandality-quiz/
@MediaWyse #StateofSearch
Invest in Persona Marketing
Identify your Customers and Target with Multiple Stories
@MediaWyse #StateofSearch
Invest in Persona Marketing
Persona Marketing with a Tool…and it’s Free!
http://www.makemypersona.com/
@MediaWyse #StateofSearch
Invest in Persona Marketing
Persona Marketing with a Tool…and it’s Free!
https://xtensio.com/user-persona/
@MediaWyse #StateofSearch
Invest in Persona Marketing
For more In-Depth Persona Marketing Know-How…
http://bit.ly/ipullrank-personas
@MediaWyse #StateofSearch
How to Artificially “Jumpstart” your Story
@MediaWyse #StateofSearch
Strategy #1 – Give it a PR “Push”
@MediaWyse #StateofSearch
Strategy #2 – Connect with Influencers
@MediaWyse #StateofSearch
Strategy #2 – Connect with Influencers
BuzzSumo.com
Find Key Influencers via
Keyword OR find Who
Shared Content Pieces!
@MediaWyse #StateofSearch
Strategy #2 – Connect with Influencers
- Little Bird -
http://www.getlittlebird.com/
@MediaWyse #StateofSearch
Strategy #2 – Connect with Influencers
Little Bird
@MediaWyse #StateofSearch
Strategy #2 – Connect with Influencers
FollowerWonk.com
Sort your Followers by
“Authority” then reach-out
via DM & @replies
@MediaWyse #StateofSearch
https://www.linkedin.com/pulse/discover
Strategy #2 – Connect w/ Influencers Linkedin.com
@MediaWyse #StateofSearch
Pro Tip: You can DM any
member of a Group!
Strategy #2 – Connect w/ Influencers Linkedin.com
@MediaWyse #StateofSearch
Strategy #2 – Connect w/ Influencers Linkedin.com
Pro Tip: You can DM any
member of a Group!
@MediaWyse #StateofSearch
Strategy #3 – Email Hunter
Reach-out to Influencers via Email
https://hunter.io/
@MediaWyse #StateofSearch
Strategy #4 – Guest Blogging
….But HIGH-QUALITY
@MediaWyse #StateofSearch
Strategy #4 – Guest Blogging
Use Google Search Operators:
Keyword/yourCompetitorName + “guest blog”
Keyword/yourCompetitorName + “guest blogger”
Keyword/yourCompetitorName + “guest Column”
Keyword/yourCompetitorName + “guest article”
Keyword/yourCompetitorName + guest post
Keyword/yourCompetitorName + guest author
Keyword/yourCompetitorName + “write for us”
Keyword/yourCompetitorName + “write for me”
Keyword/yourCompetitorName + “become a contributor”
Keyword/yourCompetitorName + “contribute to this site”
Keyword/yourCompetitorName + inurl:category/guest
Keyword/yourCompetitorName + inurl:contributors
Keyword/yourCompetitorName + “guest blog” + inanchor:contact
Keyword/yourCompetitorName + “guest blogger” + inanchor:contact
Keyword/yourCompetitorName + “guest Column” + inanchor:contact
Keyword/yourCompetitorName + “guest article” + inanchor:contact
Keyword/yourCompetitorName + “write for us” + inanchor:contact
Keyword/yourCompetitorName + “write for me” + inanchor:contact
Keyword/yourCompetitorName + “become a contributor” + inanchor:contact
Keyword/yourCompetitorName + “contribute to this site” + inanchor:contact
@MediaWyse #StateofSearch
Strategy #4 – Guest Blogging
Good Outreach Example:
@MediaWyse #StateofSearch
Strategy #4 – Guest Blogging
BAD Outreach Example:
@MediaWyse #StateofSearch
Strategy #3 – Guest Blogging
Boomerang that Baby!
http://www.boomeranggmail.com/
@MediaWyse #StateofSearch
Strategy #5 – Encourage Customer Storytelling
@MediaWyse #StateofSearch
An Epic Story is NOT Necessary for Success
….but it Certainly Helps!
@MediaWyse #StateofSearch
Thank You!
@MediaWyse #StateofSearch
Casey Markee
Founder, Media Wyse
www.MediaWyse.com
casey@mediawyse.com
@mediawyse
Become a Fan on Facebook:
https://www.facebook.com/MediaWyse
Follow Casey on Twitter:
https://Twitter.com/MediaWyse
Connect with Casey on Linkedin:
https://www.linkedin/com/in/caseymarkee
Follow Casey on SlideShare:
http://www.slideshare.net/CaseyMarkeeMBA

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How to Create & Promote Epic Brand Stories

Editor's Notes

  1. The Art of Storytelling: How to Create and Promote Epic Brand Stories
  2. What do we mean when we say “tell a good story.” We all want attention but there is so much competition for it these days. So how? How do you tell a story that captivates the audience? More importantly, WHY do brands and you in the audience need to know storytelling?
  3. What do we mean when we say “tell a good story.” THAT. We all want attention but there is so much competition for it these days. So how? How do you tell a story that captivates the audience? More importantly, WHY do brands and you in the audience need to know storytelling?
  4. Creating epic stories starts with creating an epic experience. You grow your business by understanding what people want and then cultivating and promoting an experience that tells the customer the story they want to hear. The most successful companies and brand work to make the customer the center of their story. They don’t provide just a quality product or service they specifically work to interweave around the customer a total experience. They do this with packaging. They do with location. And they do this with their marketing approach. And the best stories, the very best, create a fully sensory experience.
  5. How many people like Croissants? Can I get a show of hands? How about cruffins or cronuts? Anybody here staying at the Paris? Best Croissants on the Strip. And you’d expect that right. The French invented Croissants.
  6. Question: Why does someone take a tram across town or wait in a line for 45 minutes for a pastry?
  7. What if it was the world’s best croissant? NY Times Food says so. Before the wait, there was a 20 minute wait, now it's 40-45...for a Croissant.
  8. And what if the experience was so awesome and futuristic you didn’t realize the wait?
  9. How about if the branding told a story? kick-ass design done by local design agency "A Friend of Mine“
  10. How about if the branding told a story? Lune is owned and operated by a sister brother team the Reids.
  11. The scarcity and the STORY make this product what it is. They sell around 3000 croissants a week…and that is IT based on their capability.
  12. In the end, storytelling is the glue that holds epic content and experiences together.
  13. That’s what the real focus of this talk today is how can we get the story out. It’s a crowded marketplace online. The average person sees 200+ content pieces a day and is exposed to 5.5 hrs of video. How do YOU get a good story out?
  14. Video cost $4500 when it went live in 2012. But the story is BAD-ASS and it resulted in the following: Mike Dubin CEO It went viral in a couple of days They ran out of inventory in 6 days Has 23 million views as of today They are up to 300,000+ customers and growing He introduces DSC in a sensational manner: “Our Blades Are F**King Great.” Then he addresses the major pain point of his target audience: expensive $20/month razors. He also introduces a subplot “making jobs” with a new character. Mike ends by saying the “party is on” and broadcasting that DSC has the solution to expensive branded razors.
  15. SETUP: The customer’s backstory unfolds: We explore his hopes, dreams, wants, needs, values, worldviews, and challenges.
  16. CONFRONTATION: The struggle arises The customer attempts to solve his problem or fulfil his need and often realizes he needs help. He has the answer to those expensive brand blades.
  17. RESOLUTION: Challenges are overcome The customer’s need is met. He manages to do the thing he wanted to do, but couldn’t. He is changed, has a new sense of self and set of beliefs about what’s possible.
  18. Who – who is the story for? – users of expensive razors Why – why are we telling it? – because we have an alternative to expensive razors What – what’s the message? – our razors are fucking great…and cheap. How – how should we tell it? – we’ll do it in a cool video using humorous imagery Where – where will we share it? – we’ll start on YouTube and branch out from there.
  19. Who – who is the story for? – users of expensive razors Why – why are we telling it? – because we have an alternative to expensive razors What – what’s the message? – our razors are fucking great…and cheap. How – how should we tell it? – we’ll do it in a cool video using humorous imagery Where – where will we share it? – we’ll start on YouTube and branch out from there.
  20. Who – who is the story for? – users of expensive razors Why – why are we telling it? – because we have an alternative to expensive razors What – what’s the message? – our razors are fucking great…and cheap. How – how should we tell it? – we’ll do it in a cool video using humorous imagery Where – where will we share it? – we’ll start on YouTube and branch out from there.
  21. Who – who is the story for? – users of expensive razors Why – why are we telling it? – because we have an alternative to expensive razors What – what’s the message? – our razors are fucking great and cheap! How – how should we tell it? – we’ll do it in a cool video using humorous imagery Where – where will we share it? – we’ll start on YouTube and branch out from there.
  22. Who – who is the story for? – users of expensive razors Why – why are we telling it? – because we have an alternative to expensive razors What – what’s the message? – our razors are fucking great and cheap! How – how should we tell it? – we’ll do it in a cool video using humorous imagery Where – where will we share it? – we’ll start on YouTube and branch out from there.
  23. Who – who is the story for? – users of expensive razors Why – why are we telling it? – because we have an alternative to expensive razors What – what’s the message? – our razors are fucking great and cheap! How – how should we tell it? – we’ll do it in a cool video using humorous imagery Where – where will we share it? – we’ll start on YouTube and branch out from there.
  24. Why was Dollar Shave Club bought but other competitors such as Birchbox and Stitch won’t be getting similar offers. And their brand marketing is the key. The company learns about its audience and curates messages specifically meant to keep them engaged. With each delivery, customers get a "Bathroom Minutes" magazine. Designed to resemble the funny pages of a newspaper, the little pamphlets feature life and shaving tips, as well as articles answering questions about such important bodily functions as why fingernails grow faster than toenails
  25. - The key information to crafting an effective brand story is understanding your ideal customer.
  26. There are 12 identifiable archetypes that you can classify. What is an archetype: In marketing, a brand archetype is a genre you assign to your brand, based upon symbolism. The idea behind using brand archetypes is to anchor your brand against something iconic—something already embedded within the conscious and subconscious of humanity. By understanding the dynamic of the archetype in which you operate you can more effectively create a story that allows you to both stand out and connect with your target audience. These Brand Archetypes are defined by Dr. Carol S. Pearson and Margeret Mark’s The Hero and the Outlaw: Building Extraordinary Brands Through the Power of Archetypes. By figuring out what your brand archetype is, you are given a powerful model to craft your brand around. When people understand your brand, they can begin to LIKE + TRUST you, which leads to sales.
  27. Each brand will usually alight with one clear archetype but share traits with others.
  28. These Brand Archetypes are defined by Dr. Carol S. Pearson and Margeret Mark’s The Hero and the Outlaw: Building Extraordinary Brands Through the Power of Archetypes. By figuring out what your brand archetype is, you are given a powerful model to craft your brand around. When people understand your brand, they can begin to LIKE + TRUST you, which leads to sales.
  29. Just enter 17 simple questions and you can generate a buyer persona very quickly into a Word Doc. Be warned though it’s incredibly simplistic.
  30. A little more detail here and you can export this graphically. You have to upgrade though if you want to remove that.
  31. Just like a show needs an audience, a story needs a listener. Without that audience, your story means nothing. You have a lot of ways to “jumpstart” your story but here are four strategies that have worked well for yours truly. Your goal as a brand is to get other people to TELL your story.
  32. There are 2 million+ blog posts published each day. It's just not enough to have quality content you have to cast a bigger net. #SocialChat Even the best content MUST escape the noise. You do that by targeting influencers. Getting a "boost" out-of-the-gate. #SocialChat
  33. Unlike Followerwonk, BuzzSumo gathers stats about the URL on the Twitter user's profile. This can give us an idea of the authority of their website as well as their social stats—perfect for identifying influential authors. Like with the other BuzzSumo search, there's an export feature so that all the data can be collated into a spreadsheet; I'd recommend doing this.
  34. And @getLittleBird works by identifying influencers by what OTHER influencers are connected. Shows a "insider score" to use. They call this “contexual segmentation” and this is a little different then demographic or psychographic targeting. You are looking for people who have specifically sought out connections that are related to your focal area or product.
  35. And @getLittleBird works by identifying influencers by what OTHER influencers are connected. Shows a "insider score" to use. Find the most relevant, credible Twitter influencers—on demand, at scale and in real time.  
  36. Linkedin Pro Tip: you can send a message to ANYONE on Linkedin that you share a group with. Doesn’t matter if you are connected. So if you find someone you want to connect with and you don’t know them, find them in a group, then connect that way.
  37. Linkedin Pro Tip: you can send a message to ANYONE on Linkedin that you share a group with. Doesn’t matter if you are connected. So if you find someone you want to connect with and you don’t know them, find them in a group, then connect that way.
  38. Free accounts get 150 requests a month but you can’t export by CSV. You can pay $49/mo to get up to 1K requests and get ful CSV exports. It goes up from there.
  39. GMAIL “canned responses are a super-easy way to do quality outreach templates
  40. Remember Lune Croissants in Melbourne? They are killing it on Instagram.
  41. People like Chris Brogan, and Pubcon Keynoter Scott Stratten didn’t get successful because everything they created was epic. They are successful because they told a good story that is fully infused with their personalities, kept telling good stories then kicked the shit out of promoting that content.
  42. We can merge this with your contact info - for the final slide.