This document discusses strategies for saving struggling quality teams. It defines a quality team and explains that conflict is inevitable in any team due to differing goals and perceptions. When handled constructively, conflict can actually help teams by surfacing issues and strengthening relationships. However, conflict can also spiral out of control if not managed properly. The key to success is training teams and facilitators in conflict resolution techniques and creating a system within the company to support productive conflict management. The example of consensus bargaining in Wisconsin demonstrates how an open, problem-solving approach transformed a previously adversarial relationship into a cooperative one.