The document discusses organizational conflict, negotiation, politics, and change. It defines organizational conflict as discord arising from incompatible goals between individuals or groups. Some conflict is inevitable and can improve performance, but too much hinders progress. Managers must address sources of conflict, like interpersonal or intergroup differences. Negotiation can involve distributive bargaining that is win-lose or integrative bargaining that is win-win. Organizational politics refer to activities managers engage in to influence others and increase their power to achieve goals or drive change. Managing change involves assessing needs, deciding on and implementing changes, then evaluating results against benchmarks.

1. Organizational Conflict, Negotiation, Politics, and Change PowerPoint Presentation by Rogelio R. Corpuz M.M.E © Copyright The McGraw-Hill Companies, Inc., 2003. All rights reserved. 16 Chapter

3. The Effect of Conflict on Organization Performance © Copyright McGraw-Hill. All rights reserved. 16 – Figure 16.1

5. Sources of Conflict © Copyright McGraw-Hill. All rights reserved. 16 – Figure 16.3

7. Conflict Management Strategies (cont’d) © Copyright McGraw-Hill. All rights reserved. 16 –

8. Conflict Management Strategies (cont’d) © Copyright McGraw-Hill. All rights reserved. 16 –

10. Negotiation Strategies for Integrative Bargaining © Copyright McGraw-Hill. All rights reserved. 16 –

13. Political Strategies for Increasing Power © Copyright McGraw-Hill. All rights reserved. 16 –

14. Strategies for Exercising Power © Copyright McGraw-Hill. All rights reserved. 16 –