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1. SAP SRM Interview Questions and
Answers
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2. 1.What is SRM and why should a company add
this module to its SAP application?
SRM means supplier relationship management. Just as a
robust company puts in an effort to develop customer
relationships, the company should strengthen its
procurement processes by automation and efficiency. SRM
can examine and forecast the company’s purchasing
pattern, work with vendors in real time, and shorten
procurement cycles.

3. 2. What does SRM handle?
SRM handles analytics, supplier collaboration, operational
contracts, service purchasing, self-service procurement,
catalog content, supplier qualification, strategic sourcing,
and plan-driven procurement.

4. 3. What are the SRM sub modules ?
These would be
 Supplier self-services (SUS) service agent
 The SUS order processor
 The SUS invoicing party
 The SUS administrator supplier
 The one-client invoice verification clerk
 The survey reviewer
 The strategic purchaser
 The component planner
 The employee and the invoice verification clerk.
This is about one third of the sub modules in SRM.

5. 4. How is SRM used?
SRM can be used two ways. First, employees can purchase
materials and services they need to complete the
company’s goals. This process is simplified by a Web-based
GUI that simultaneously filters by corporate spending and
purchasing compliance. The second way is by an
automated system which procures materials as part of a
company’s supply-chain workflow.

6. 5. Do you have to re-create mappings each time?
No, you can re-use mappings by exporting the mapping file
and uploading it back for re-use. The next time you want to
use it, use the QA System Import Manager, open the
import file involved, and select the mapping file from
Catalog Items Import Map.

7. 6. What is a business partner? A partner
function?
Business partners cover all stakeholders in the company
employees, vendors/suppliers, customers. A partner
function is any function related to these partners, such as
invoicing a customer, purchase order issuance,
authorization procedures, and so on.

8. 7. What is a company code for?
Many large corporations actually consist of separate
companies (plants) with separate functions and
accounting. By assigning a code to each company, its
financial and legal parameters and reports can remain
separate.

9. 8. Name a few of the tables available in SRM ?
SRM has many tables. Among them, the product table,
product category table, Web survey questionnaire, business
address services, communication usages, account
assignment, PO item confirmation, business transaction
item purchasing, value limits, tax, tolerances, transactions,
partners, links, chopping cart, invoice and credit memo,
and SRM confirmations.

10. 9. What is the Import Status Tab for ?
When you are importing and customizing an import
scenario, this tab will give you information on the status of
the import – how many fields from the source have been
mapped to the destination, what source is involved, and
what the destination is. It also will tell you what table joins
and field lookups are being used.

11. 10. What is SRM?
SRM stands for Supplier Relationship Management. It is an
extended form of ERP where data gets transferred between
SAP R/3 and the SRM screen (vice versa) so that every
Vendor’s coordination will be better and which will fully
avoid the paper work and unwanted confusions. It is very
effective for the companies which have large number of
users who can directly purchase the material using the
Shopping Cart in which the materials can be selected from
the available Catalogs.

12. 11. Discuss about the benefits that SAP SRM
brings to a business ?
SAP SRM enables the organization to achieve the following
business benefits: Sustainable cost savings- which enables
the companies to achieve a closed loop from source-to-pay.
 Contract compliance – provides visibility into enterprise
expenditures and enables the procurement organization to
effectively demonstrate according to corporate guidelines.
 Competitive advantage –gives the tools to partner with key
suppliers, define supplier management approach, and
determine the key metrics.

13. 12. Why do we configure number ranges in SRM?
Number ranges must be established for EBP shopping carts
as well as any potential purchasing document so that
unique numbers can be generated in the backend R/3
system from EBP. The EBP system needs a number range
established that automatically takes the next available
number and assigns it to the document which will be
created in R/3.configuration must also be established in
R/3 to correlate with the ranges in EBP so that conflict
never arise when purchasing document.

14. 13. How do we define ITS URL?
Before the Internet Transaction Server (ITS) can process
EBP requests, entries in table must be maintained to
initiate a connection to a physical URL, which controls the
menu on the left hand side of the screen that shows all of
the transactions users have access to. The URL varies
depending on which the EBP client the configuration is
performed in and it also consists of base address for the
integrated ITS instance. To enable EBP purchasing for each
client, this configuration needs to be performed once.

15. 14. What purpose does the SRM org structure
serve?
Organizational attributes serve many purposes in EBP
system. The primary purpose is to set attributes that define
the users` shopping experience. Examples of such
attributes are company code, plant and cost centers that
the user can order against, etc.

16. 15. Why do we create the internal number range
for local bid invitation?
An internal number range must be defined to build
numerically local bid invitation for RFQ`s and Auction in
the Bidding Engine and Live Auction application. These
bids does not have a link to any R/3 purchasing document,
they are completely local to the ERP system.

17. 16. What is the difference between a business
partner and a partner function?
Generally in SRM business, partner means the entire stake
Holders. Example: suppliers, customers, vendors,
employee, etc. The function of partner is to make the
vendors as reference, and then there will be invoicing party,
supplying party, etc.
Business partner means those who supply the raw material
to the customer i.e. buyer.

18. 17. Give a brief idea what supply management
deals with ?
Supply management deals with the oversight and
management of materials and services inputs,
management of the suppliers, which provides vital inputs.
The performance of supply management departments and
professionals is measured in terms of amount of money
saved for the organization. However, managing risk is one
of the aspects of supply management; especially the risk of
non-availability of quality goods and services important for
an organization’s survival and growth.

19. 18. What is the function of supply management
in an organization?
The supply management function of an organization is
responsible for various aspects such as managing supplier
performance, implementing technologies, processes,
policies, and procedures to support the purchasing process.
Also provide supplier relationship management process for
providing the structure for how relationships with
suppliers will be developed and maintained.

20. 19. What are the key business process in SAP
SRM?
The key business process in SAP SRM includes:
 Procure to pay- we can integrate catalog based requisition
and gain the benefits of e-procurement.
 Catalog management- manages catalog data as master
data that is deeply integrated.
 Centralize sourcing- gain visibility into the demand for
goods and services.
 Centralized contract management- consolidates contract
information.
 Supplier collaboration- links supplier to our purchasing
processes through the supplier portal.

21. 20. What is a Purchasing Organization?
A Purchasing Organization is the organizational unit
within a business responsible for the procurement of goods
and services for plants belonging to a particular region. It
also negotiates terms and conditions of contracts and
purchases from vendors and also assumes legal
responsibility for those purchases for the Plants that PO is
responsible for. Those Plants are dependant on its
assignment.

22. 21. What is a Spool request?
Spool requests are generated during dialog or background
processing and placed in the spool database with
information about the printer and print format. The actual
data is places in the Tem Se (Temporary Sequential
objects).

23. 22. What are the types of Update requests?
An update request can be divided into one primary (V1)
and several Secondary update components (V2). Timecritical operations are placed in V1 component and those
whose timing is less critical are placed in V2 components.
If a V1 update fails, V2 components will not be processed.

24. 23. Explain how SAP GUI handles output screen
for the user ?
The SAP front-end s/w can either run on the same
computer or on different computers provided for that
purpose. User terminal input is accepted by the SAP
terminal program SAP GUI, converted to SAP proprietary
format and sent to the SAP dispatcher. The dispatcher
coordinates the information exchange between the SAP
GUIs and the work processes. The dispatcher first places
the processing request in request queues, which it then
processes. The dispatcher dispatches the requests one after
another, to the available work process. The actual
processing takes place in the work process. When
processing is complete, the result of a work process is
returned via the dispatcher to the SAP GUI. The SAP GUI
interprets the received data and generates the output
screen for the user.

25. 24. If we are replicating from the backend and
something is stuck in the queue of R/3 then
what can we do then?
We use transaction SMQ1 in this case. The first thing that
should be checked when downloading customizing objects
is a possible stuck queue. The R/3 system uses the
outbound queue (SMQ1) which is less likely to get stuck
initially.

26. 25. Is there anything in particular that needs to
be done to a user or a vendor to make them a
valid part of SRM?
A user or supplier record cannot be assigned to an
organizational unit it has a business partner recorded. This
means, if Business Partner relationships are not
established, users cannot be imported into the
organizational structure from the User_Gen Transaction.
Then the following error occurs: “Business partner of
organizational unit does not exist”.

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