- Salesforce for B2C allows managing both business and consumer customers within the same platform by introducing "Person Accounts".
- Person Accounts replicate contact fields at the account level to represent individuals as accounts with a 1-to-1 relationship between accounts and contacts constrained into a 1-to-1 relationship.
- Activating Person Accounts modifies the standard data model by adding a record type field to distinguish between business and person accounts while maintaining backward compatibility.
FASHION & BEAUTY TECH: 20 STARTUPS THAT ARE REINVENTING CUSTOMER EXPERIENCEiVentures Consulting
We are thrilled to release our new presentation « Fashion & Beauty Tech: 20 startups that are reinventing customer experience ».
As part of our projects including market watch, cultural and digital transformation and optimization of the customer experience, we regularly present our clients in Fashion, Beauty and Luxury, some of the most innovative and/or disruptive startups from around the world.
This presentation highlights a selection of 20 Fashion and Beauty Tech startups that we believe are reinventing the customer experience and are likely to become industry game changers.
This selection includes:
- Startups that create personalized products and services based on customer data.
- Startups that conceived a new generation of direct-to-consumer brands based on community needs, high quality products, transparency, comfort etc.
- Startups that invented new services and business models based on commodity or sustainability.
- Startups who have created immersive experiences that help customers in their buying decision process.
- Startups who are fighting against counterfeit threats/risks.
Fenty Beauty a Game Changer for The Beauty IndustryOctoly
Rihanna worked on the Fenty beauty project for two years before releasing it to the public. She said, "It was important that every woman felt included in this brand". And it has been a successful bet even since its release in Fall 2017.
Read on to see how this brand changed the beauty industry for good!
FASHION & BEAUTY TECH: 20 STARTUPS THAT ARE REINVENTING CUSTOMER EXPERIENCEiVentures Consulting
We are thrilled to release our new presentation « Fashion & Beauty Tech: 20 startups that are reinventing customer experience ».
As part of our projects including market watch, cultural and digital transformation and optimization of the customer experience, we regularly present our clients in Fashion, Beauty and Luxury, some of the most innovative and/or disruptive startups from around the world.
This presentation highlights a selection of 20 Fashion and Beauty Tech startups that we believe are reinventing the customer experience and are likely to become industry game changers.
This selection includes:
- Startups that create personalized products and services based on customer data.
- Startups that conceived a new generation of direct-to-consumer brands based on community needs, high quality products, transparency, comfort etc.
- Startups that invented new services and business models based on commodity or sustainability.
- Startups who have created immersive experiences that help customers in their buying decision process.
- Startups who are fighting against counterfeit threats/risks.
Fenty Beauty a Game Changer for The Beauty IndustryOctoly
Rihanna worked on the Fenty beauty project for two years before releasing it to the public. She said, "It was important that every woman felt included in this brand". And it has been a successful bet even since its release in Fall 2017.
Read on to see how this brand changed the beauty industry for good!
Most organizations use Microsoft Active Directory as a system of record for their users. Join us to learn how you can easily integrate Salesforce with Active Directory to synchronize users and provide single sign-on (SSO). Your users and security teams will thank you!
The Indie and Direct-to-Consumers Brands Playbook - Beauty and Fashion Disrup...Octoly
The marketing world is changing, and the problem is that brands have lost control of their messaging due to a highly fragmented audience. Brands have to reconnect with their consumers turn them into ambassadors eg. micro-influencers.
The Direct-to-Consumer revolution is reaching all industries and we offer you this playbook, helping you identify the best practices in the industry.
Head over https://go.octoly.com/resources for more resources to help you take your influencer marketing strategy to the next level.
We can help. Contact us at success@octoly.com
Trade marketing PowerPoint presentation slides deal with the various terms relating to increasing the demand at the wholesaler, retailer, or distributor level rather than at the consumer level. We have included vital subjects through these PPT slides catering you to your business need like agenda, trade marketing strategy, trade show, advertisements, developing a trade marketing strategy, market research, devise a plan, promotion timeline, trade marketing budget. Various chart sheets and bar graphs are included here for the comparison between various terms. A specially designed icons slide is included here for you to choose and personalize for a better experience. In the additional slides section, you can describe the team leaders responsible for conducting the project ahead and your prime target. Timeline vision slide and motivational quote slide is also included to boost up the spirit and morale of the employees. Download trade marketing PowerPoint presentation slides and leave a remarkable impression on your clients. Begin the day excitingly with our Trade Marketing Powerpoint Presentation Slides. You will feel all fresh for action.
ColourPop - The Budget-Friendly and High Quality Brand Everyone LovesOctoly
The ColourPop brand is very different from the traditional industry, where you’ll see top-down campaigns. Instead of massive companies that plan and concept their launches a year or more ahead of time, John and Laura Nelson, founders of Seed Beauty and ColourPop have 20-something staffers on social media asking the brand's consumers what they want; then roll it out as soon as it's ready.
Have a look at our Marketing growth PowerPoint template slide designed to highlight the value of strategic marketing planning. Advertising is the most important aspect of business development in today's time, you have to come up with the growth strategy that helps to increase the sales number. This presentation diagram shows three vital aspects of business growth which are acquiring customers, keeping customers and staying competitive. To ensure that your marketing campaign is successful, you have to work on the principles of marketing mix such as product, price, promotion and place. A combination of all these factors enables you to achieve success. Our marketing growth strategy presentation design shows what is required to engage the customer and how to stay firm in this competitive world. To develop any new brand or advertise an established one, you must have a strategy as how you are planning to achieve your sales and marketing goals. If you understand the marketing strategy, then you have to think out of the box as there are people who can deliver better results. Use this PPT layout and create the marketing growth strategy that will make your business grow. Get the group eager to contribute with our Marketing Growth Strategy Ppt Model. Be able to effectively engage them. https://bit.ly/2YQQebH
Implementing salesforce for B2C - Salesforce #DUGFabrice Cathala
This is my third and certainly last talk on Salesforce Person Account that I presented at the Thames Valley Salesforce Developer User Group (UK).
This time I split the presentation in two parts:
1. Using blog posts as a source of truth vs. Salesforce's speed to innovate
2. Understanding Salesforce Person Account
This is the presentation I ran at London's Calling 2016.
Salesforce Person Account is often criticised for its sins from the past... So, I wanted to cut through the noise and bring an accurate presentation on the state of Salesforce B2C solutions in 2016.
Supercharge your Salesforce Reports and DashboardsNetStronghold
Stefanie Bialas & I provide tips and tricks for your Reporting & Dashboards as well as the differences between Lightning Reports & Classic as well as a description of the "Power Of One". We presented this talk at the Salesforce World Tour London in 2017. Find out more about the day at: www.radnip.com/wt
Mulesoft becomes a core solution following Salesforce's acquisition and integration into Salesforce's new cloud, Customer 360.
Here's an introduction to this software.
The presentation includes a list of new features included in the Salesforce Spring '19 release.
Salesforce Spring19 Release Overview Deck.
This presentation was made by Salesforce.com, inc. (Release Readiness Team).
This a short (only ~140 slides) summary of the features developed.
For more info please check:
https://success.salesforce.com/_ui/core/chatter/groups/GroupProfilePage?g=0F9300000001oku
Most organizations use Microsoft Active Directory as a system of record for their users. Join us to learn how you can easily integrate Salesforce with Active Directory to synchronize users and provide single sign-on (SSO). Your users and security teams will thank you!
The Indie and Direct-to-Consumers Brands Playbook - Beauty and Fashion Disrup...Octoly
The marketing world is changing, and the problem is that brands have lost control of their messaging due to a highly fragmented audience. Brands have to reconnect with their consumers turn them into ambassadors eg. micro-influencers.
The Direct-to-Consumer revolution is reaching all industries and we offer you this playbook, helping you identify the best practices in the industry.
Head over https://go.octoly.com/resources for more resources to help you take your influencer marketing strategy to the next level.
We can help. Contact us at success@octoly.com
Trade marketing PowerPoint presentation slides deal with the various terms relating to increasing the demand at the wholesaler, retailer, or distributor level rather than at the consumer level. We have included vital subjects through these PPT slides catering you to your business need like agenda, trade marketing strategy, trade show, advertisements, developing a trade marketing strategy, market research, devise a plan, promotion timeline, trade marketing budget. Various chart sheets and bar graphs are included here for the comparison between various terms. A specially designed icons slide is included here for you to choose and personalize for a better experience. In the additional slides section, you can describe the team leaders responsible for conducting the project ahead and your prime target. Timeline vision slide and motivational quote slide is also included to boost up the spirit and morale of the employees. Download trade marketing PowerPoint presentation slides and leave a remarkable impression on your clients. Begin the day excitingly with our Trade Marketing Powerpoint Presentation Slides. You will feel all fresh for action.
ColourPop - The Budget-Friendly and High Quality Brand Everyone LovesOctoly
The ColourPop brand is very different from the traditional industry, where you’ll see top-down campaigns. Instead of massive companies that plan and concept their launches a year or more ahead of time, John and Laura Nelson, founders of Seed Beauty and ColourPop have 20-something staffers on social media asking the brand's consumers what they want; then roll it out as soon as it's ready.
Have a look at our Marketing growth PowerPoint template slide designed to highlight the value of strategic marketing planning. Advertising is the most important aspect of business development in today's time, you have to come up with the growth strategy that helps to increase the sales number. This presentation diagram shows three vital aspects of business growth which are acquiring customers, keeping customers and staying competitive. To ensure that your marketing campaign is successful, you have to work on the principles of marketing mix such as product, price, promotion and place. A combination of all these factors enables you to achieve success. Our marketing growth strategy presentation design shows what is required to engage the customer and how to stay firm in this competitive world. To develop any new brand or advertise an established one, you must have a strategy as how you are planning to achieve your sales and marketing goals. If you understand the marketing strategy, then you have to think out of the box as there are people who can deliver better results. Use this PPT layout and create the marketing growth strategy that will make your business grow. Get the group eager to contribute with our Marketing Growth Strategy Ppt Model. Be able to effectively engage them. https://bit.ly/2YQQebH
Implementing salesforce for B2C - Salesforce #DUGFabrice Cathala
This is my third and certainly last talk on Salesforce Person Account that I presented at the Thames Valley Salesforce Developer User Group (UK).
This time I split the presentation in two parts:
1. Using blog posts as a source of truth vs. Salesforce's speed to innovate
2. Understanding Salesforce Person Account
This is the presentation I ran at London's Calling 2016.
Salesforce Person Account is often criticised for its sins from the past... So, I wanted to cut through the noise and bring an accurate presentation on the state of Salesforce B2C solutions in 2016.
Supercharge your Salesforce Reports and DashboardsNetStronghold
Stefanie Bialas & I provide tips and tricks for your Reporting & Dashboards as well as the differences between Lightning Reports & Classic as well as a description of the "Power Of One". We presented this talk at the Salesforce World Tour London in 2017. Find out more about the day at: www.radnip.com/wt
Mulesoft becomes a core solution following Salesforce's acquisition and integration into Salesforce's new cloud, Customer 360.
Here's an introduction to this software.
The presentation includes a list of new features included in the Salesforce Spring '19 release.
Salesforce Spring19 Release Overview Deck.
This presentation was made by Salesforce.com, inc. (Release Readiness Team).
This a short (only ~140 slides) summary of the features developed.
For more info please check:
https://success.salesforce.com/_ui/core/chatter/groups/GroupProfilePage?g=0F9300000001oku
Preparing for Lightning: Replacing URL Hacks with ActionsMike White
Common URL hacks used in Salesforce Classic are not available in the new Lightning Experience. Learn how to leverage Quick Actions to replace these URL hacks and develop Lightning ready replacements for your users on Classic, Lightning and Salesforce1.
Join us to learn how you can seamlessly sync Salesforce with your on-premise business data, including sales data stored in SAP. Hear how a multinational corporation was able to leverage Salesforce Connect to maximize the business value of back-office data without data duplication and change management.
Join Marketing Cloud Product Managers as they walk you through how to create reusable content, manage your data, and automate API-triggered email sends. Scale your development and empower your team of marketers without starting from scratch for each and every campaign.
Develop with Community Cloud in whole new ways with the Summer ‘18 release. Join this webinar and learn straight from our product managers on how to use and optimize fresh pre-built themes, native content and what’s on the roadmap for Winter ‘19.
Jacksonville, FL Salesforce Administrator Community Group June 2020 DeckMarc Lester
This is a PowerPoint that contains all of the slides presented during the Jacksonville, FL Salesforce Administrator Community Group June 2020 Virtual Event. It combines all of the slides used during the Introduction/Welcome and Closing Remarks, as well as the slide used during the presentation for RealZips, which contains several links to helpful information about RealZips. It also contains the deck used to review and demo the top 5 Spring '20 Release Highlights (as defined by Marc Lester), which includes 10 additional Honorable Mention Highlights and a list of all the rest of the highlights provided in the Salesforce Release in a Box. The website that contains the full Spring '20 Release Highlights deck can be found linked on the Title Page for this deck.
When building an enterprise solution or creating an app, data often comes from multiple systems, and business processes frequently cross application boundaries.
Salesforce offers a rich library of programmatic and point-and-click integration tools to customize business processes that span multiple application systems. In this webinar, we will survey the many integration options and technologies available in Salesforce, including newer API and integration features.
This webinar is the first in a series that will explore several ways to integrate systems and services with Salesforce.
This presentation was made by Salesforce.com, inc. (Release Readiness Team).
This a short (only 220+ slides) summary of the features developed.
For more info please check:
https://releasenotes.docs.salesforce.com/en-us/winter17/release-notes/salesforce_release_notes.htm
The secret formula to being an #AwesomeAdmin is…FORMULAS! Join Admin Evangelist Jennifer Lee for this session to understand Salesforce formulas, how to build them, and some of the most common use cases for formulas. You will learn the basic framework for a Salesforce formula, where they can be used, and considerations for building them.
Watch the Trailhead LIVE Episode here: https://trailhead.salesforce.com/live/broadcasts/a2r3k000001vDKv/admin-best-practices-building-useful-formulas
Admin Best Practices: 3 Steps to Seamless DeploymentsSalesforce Admins
Deployment strategies can make or break the rollout of a new configuration into production. Join Carlos Siqueira, Salesforce MVP, and J. Steadman, Lead Admin Evangelist, as they walk through three steps to manage deployments without disruption - while avoiding bugs and increasing user adoption.
Watch the episode here: https://trailhead.salesforce.com/live/broadcasts/a2r3k000001vDKq/admin-best-practices-3-steps-to-seamless-deployments
Awesome Admins Automate: Integrate Flow with AI and ChatbotsSalesforce Admins
Think of a business process today that could be optimized. With Einstein Automate, you can reimagine this process and completely shift the way your employees and customers engage with your business. Come learn how to build end-to-end workflows by combining Salesforce Flow with AI, chatbot, or low-code integration tools.
Watch the Episode here: https://trailhead.salesforce.com/live/broadcasts/a2r3k000001vCmQ/awesome-admins-automate-integrate-flow-with-ai-and-chatbots
#AwesomeAdmins Automate: Create Triggered Flows and Batch JobsSalesforce Admins
What are some manual tasks that are recurring for your team today? How much time do they spend on them? Salesforce Flow can reduce the time spent on these tasks and remove the potential for error by automatically performing any follow-up actions for you. Come learn how simple it is to create record-triggered flows, schedule-triggered flows, and batch jobs using Flow Builder and get started on your automation journey today.
Watch the full episode here: https://trailhead.salesforce.com/live/broadcasts/a2r3k000001vCmK/awesome-admins-automate-create-triggered-flows-and-batch-jobs
Admin Best Practices: Introducing Einstein Recommendation BuilderSalesforce Admins
You’re invited to learn about a new AI capability in the Salesforce Platform, Einstein Recommendation Builder. You might be familiar with recommendations while you are shopping on your favorite online retailer. Einstein Recommendation Builder brings a similar recommendation engine capability into the Salesforce Platform that can be leveraged for CRM applications. Join us to hear use cases, see a live demo, and learn how you can start building your own personalized, AI-powered recommendations.
Watch the Trailhead LIVE Episode here: https://trailhead.salesforce.com/live/broadcasts/a2r3k000001Lc9i/admin-best-practices-introducing-einstein-recommendation-builder
Essential Habits for Salesforce Admins: Actionable AnalyticsSalesforce Admins
As a Salesforce Admin, you have four core responsibilities that you need to master to succeed and grow your career. In this session, we'll dive into the core responsibility of Actionable Analytics and the habits you need to build to successfully master it: review key reports, meet with business leaders, report on report usage, check custom report types, and update business performance metrics. You'll learn how to develop each habit, with expert advice and key actionable takeaways.
Watch the broadcast here: https://trailhead.salesforce.com/live/broadcasts/a2r3k000001n2Ri/essential-habits-for-salesforce-admins-actionable-analytics
For more about the four-part Essential Habits for Salesforce Admins series, check out the blog post here: https://admin.salesforce.com/blog/2020/essential-habits-for-salesforce-admins-just-got-bigger-and-better
As a Salesforce Admin, you have four core responsibilities that you need to master to succeed and grow your career. In this session, we'll dive into the core responsibility of Security and the habits you need to build to successfully master it: review roles, profiles, and permissions sets; run Health Check; align with IT, and review login history. You'll learn how to develop each habit, with expert advice and key actionable takeaways for you to implement right away.
Learn about the Essential Habits for Salesforce Admins series here: https://admin.salesforce.com/blog/2020/essential-habits-for-salesforce-admins-just-got-bigger-and-better
Essential Habits for Salesforce Admins: Data ManagementSalesforce Admins
As a Salesforce Admin, you have four core responsibilities that you need to master to succeed and grow your career. In this session, we'll dive into the core responsibility of Data Management and the habits you need to build to successfully master it: export data, review duplicates, create a data dictionary, refresh sandboxes, delete junk, and run Optimizer. You'll learn how to develop each habit, with expert advice and key actionable takeaways for you to implement right away.
For more about the four-part Essential Habits for Salesforce Admins series, check out the blog post here: https://admin.salesforce.com/blog/2020/essential-habits-for-salesforce-admins-just-got-bigger-and-better
Essential Habits for Salesforce Admins: User ManagementSalesforce Admins
As a Salesforce Admin, you have four core responsibilities that you need to master to succeed and grow your career. In this session, we'll dive into the core responsibility of User Management and the habits you need to build to successfully master it: get to know your users, analyze usage with dashboards, communicate with leadership, review documentation, and audit your users. You'll learn how to develop each habit, with expert advice and key actionable takeaways for you to implement right away.
For more about the four-part Essential Habits for Salesforce Admins series, check out the blog post here: https://admin.salesforce.com/blog/2020/essential-habits-for-salesforce-admins-just-got-bigger-and-better
Join Benjamin Reynolds, CEO and Founder of Alternative Partners, and Keren Stanley, Sr. Customer Adoption & Growth Manager at Salesforce, as they discuss how to grow a team of Salesforce admins with the technical chops and soft skills to succeed.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
3. Forward-Looking Statements
Statement under the Private Securities Litigation Reform Act of 1995:
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any
of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking
statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or
service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for
future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts
or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our
service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth,
interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible
mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our
employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com
products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of
salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most
recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information
section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not
be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available.
Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
4. Salesforce for B2C
Agenda
History
Under The Hood
Design Board
Person Account
@fcathala + Salesforce blog
6. History
Salesforce started in 1999 as a CRM focused on B2B customers
Supporting B2C customers meant redesigning the heart of the platform!
7. Challenge
The new B2C data model must be backward compatible (Salesforce + AppExchange)
Stick to multitenancy (1 version)
Backward Compatibility
Account
Contact
Opportunity
Campaign
Case
Lead
Account
Contact
8. Solution
Winter '07 introduces "Person Account"
• 1-to-Many relationship constrained into a 1-to-1 relationship
• Contact fields replicated at Account level
• Switch via Record Types
Person Account
PA
Contact
Lead
Campaign
Opportunity
Account
Contact
Account
9. Under The Hood
Salesforce for B2C
Fabrice Cathala
CLOUT, Solution Architect
fcathala@cloutpartners.com
@fcathala
10. Activation
Prepare your org
• Create an Account Record Type for Business Accounts
• Set the Contact OWD to "Controlled by Parent"
• Give to all Profiles that have at least "Read" permission on Account same permission on Contact
Log a case with Salesforce Tech Support
(https://help.salesforce.com/mysuccesshub?id=solutionFinder)
The standard data model around Account and Contact will be modified forever
11. Data Model
1 Account object
+
1 Contact object
=
1 extended Account object
Switch done by Record Type
12. Setup
When activated make sure you assign a PA Record Type to whichever Profile needs to use it
Edit Profiles Accounts Settings
14. Alternatives
Contact without Account
Only accessible by owner and View All users by default
Reporting require a Custom Report Type
(https://goo.gl/DtkkZD)
Private Contacts
Account
Contact
Opportunity
Campaign
Case
Lead
Suggested use case: Avoid!
15. Alternatives
1 Account record org wide (the bucket) and
all Contacts stored as its children
Allow B2B and B2C running in parallel
Clear separation Companies (Accounts) vs, People (Contacts)
The bucket model
Account
Contact
Opportunity
Campaign
Case
Lead
Suggested use case: Service Cloud implementation without plan to use Sales Cloud
16. Alternatives
Accounts are representing families made of 1 or several members
Lead conversion can be confusing (Company name = ?)
The household model
Account
Contact
Opportunity
Campaign
Case
Lead
Suggested use case: Solution managing interactions with various member of a same family
17. Alternatives
Lot of bespoke work to replace an out-of-the-box capability
Limited integration with Sales or Service Cloud
Custom object
People
Custom 2
Custom 1
Custom 4
Custom 3
Suggested use case: App Cloud solution with no plan to roll Sales/Service Cloud
18. Pros & Cons of Person Account
Out-of-the-box
• Officially supported by Salesforce
• Compatible with standard Salesforce features
• Compatible with future enhancements from Salesforce
Allows B2B to run in parallel with B2C
Simple paradigm for the user
"An Account is the entity we are doing business with, should it be individuals or companies"
Pros
19. Pros & Cons of Person Account
PA support is often late on the Roadmap
• Duplicate Management (*)
• Lightning (Work In Progress)
Storage Cost (*)
• Typical record size in Salesforce = 2 KB. Record size for Person Account 2 x 2 KB = 4 KB
Limited AppExchange support
• Some AppExchange don't work well with PA
Cons
(*) On the roadmap / #SafeHarbor
21. Facts & Rumours
You may find some negativity on the web about Person Account
Most of these posts are aged and do not apply anymore
Salesforce changes 3 times a year!
Yesterday news are not necessarily true today
When doing your research
Always check each post publication date
Always test each use case in a Sandbox
22. Tips & Tricks
You can now access the Person Account fields on Formulas and Cross-Object Formulas
23. Tips & Tricks
Future proof design (as if you were planning on rolling-out Business Account)
• Account custom fields on Account object
• Contact custom fields on Contact object (even if now accessed via the Account page)
If only using Person Account, simplify the UI and remove the Contact tab
When creating a Person Account record from the API forget about the Contact record, just make
sure you set the Record Type correctly
24. Tips & Tricks
Mixing B2B and B2C requires caution
2 Account Types with different fields BUT 1 Business Logic = include tests on "IsPersonAccount"
Business Account Person Account
Workflow Rules, Flow, Process Builder
25. Tips & Tricks
Use field "IsPersonAccount" in Views to show a PA icon
26. Roadmap
Full Lightning Experience Support
Duplicate Management
Admin Enable/Disable PA
Eliminate Double Storage Count
Forward-Looking Statement
27. Influence The Roadmap
Adding a "Person Account" filter in the AppExchange: https://goo.gl/NLMyyE
Enable Duplicate Management on "Person Account": https://goo.gl/yqdUT2
"Person Account" shouldn't require double storage: https://goo.gl/6cB0zd
Enable "Person Account" for all editions: https://goo.gl/niYFYo
IdeaExchange
Vote for your favourite Idea in the Community (https://goo.gl/YhwjqE)
28. Join the Salesforce Community
Connect with Salesforce professionals by joining a local
User Group
Developer User Group
Admin User Group
Search for “Salesforce Meetup”
29. Join the Salesforce Community
Connect with Salesforce professionals by joining a local
User Group
Developer User Group
Admin User Group
Search for “Salesforce Meetup”
32. Activation
Before Activation
1 RT:
• Business Account
(created by the admin
prior to get PA activated)
Setup Menu
After Activation
2 RTs:
• Business Account
• Person Account
(created by Tech Support
as part of PA activation)
33. Activation
Before Activation
~37 standard Account fields
Custom Account fields
Account Object, Account Fields
After Activation
Most standard Account fields except:
• ParentId (not available on RT = PA)
New standard Account fields:
• Record Type
• IsPersonAccount
• PersonContactId
All custom Account fields
34. Activation
Before Activation
~46 standard Contact fields
Custom Contact fields
Account Object, Contact Fields
After Activation
Most standard Contact fields except
• ReportsTo
• Phone
• Fax
• Description
• System fields
All Contact custom fields
• API name suffix = "__pc" (instead of "__c")
35. Activation
Before Activation
~46 standard Contact fields
Custom Contact fields
Contact Object, Contact Fields
After Activation
All standard fields
New standard field
• IsPersonAccount
All custom fields
36. Behaviour
Person Account always behave like an Account and sometimes behave like a Contact
• Records appear in both Account and Contact List Views
• Records do not show on Contact Recently Viewed List (it opens as an Account not a Contact)
• Additional examples: https://goo.gl/1njvJs
Leads convert to PA if Company field is left empty
37. Alternatives
Heavy duty AppExchange modules targeting NPO
1-to1 and household models available
Adapting the package for business use can be painful
Trailhead: https://goo.gl/9evorP + https://goo.gl/gjU37S
The Non Profit Starter Pack v3
Account
Contact
Opportunity
Campaign
Case
Lead
Suggested use case: Non profit organisations
38. Conversion
Conversion between Business and Person Account is possible
• Via Data Loader: https://goo.gl/RV8JtJ
• Via Process Builder & Headless Flows: http://goo.gl/DZwGRI
39. Resources & References
Salesforce PDF - Setting Up Person Accounts
http://goo.gl/k18HiK + Extract on behaviours: https://goo.gl/w2fFZ6
Salesforce Community - Salesforce People Chatter Group
https://goo.gl/2yckUN
Salesforce Community - Person Account in Summer '16
https://goo.gl/Te3IU1
Salesforce.org – NPSP & Account Models
https://goo.gl/P3b7CO
Jeff Douglas - Working with Person Accounts in Salesforce.com
http://goo.gl/jY18m (June 2010)
Editor's Notes
Person Account is Salesforce out-of-the-box approach to B2C applications. This presentation goes through the usual misunderstandings and helps you getting started on the right foot with PA.
Key Takeaway:We are a publicly traded company. Please make your buying decisions only on the products commercially available from Salesforce.
Talk Track:
Before I begin, just a quick note that when considering future developments, whether by us or with any other solution provider, you should always base your purchasing decisions on what is currently available.
Most standard Account fields except:
ParentId (not available on RT = PA)
Most standard Contact fields except
ReportsTo
Phone
Fax
Description
System fields
All Contact custom fields
API name suffix = "__pc" (instead of "__c)
See an implementation of the household model “Non Profit Starter Pack” in Annex…