This document discusses responsible tourism impact monitoring for sustainability. It outlines the objectives of the unit which are to explain how to apply research skills to analyze data, design success criteria and indicators, interpret research outputs, and implement continuous improvement principles. It also lists the topics which include an overview of responsible tourism monitoring, planning a monitoring program, developing indicators, and adapting the program. The role of monitoring tourism impacts is to evaluate and manage change, improve understanding of tourism effects, and ensure destinations remain competitive. Key characteristics of responsible tourism monitoring are that it ensures tourism is strategic, meets sustainability objectives, has SMART targets, and considers stakeholder concerns.
Tourism planning involves setting goals and developing strategies to accomplish those goals. It is a multidimensional activity that considers social, economic, political, and environmental factors. Effective tourism planning requires assessing existing conditions, analyzing data, developing recommendations, and monitoring outcomes. The planning process aims to maximize tourism's benefits while minimizing negative impacts on communities and the environment.
This document discusses sustainable tourism development. It outlines 4 stages of destination development: discovery, development, stagnation, and potential decline or rejuvenation. It emphasizes that sustainable tourism aims to meet present needs without compromising future needs. Key prerequisites for sustainable tourism include high quality attractions, infrastructure, community support, government assistance, safety, and codes of ethics. Various stakeholders like the private sector, government, and NGOs play important roles.
Chapter 1 Tourism Plan and Strategy (Tourism Planning and Development)Md Shaifullar Rabbi
The document discusses tourism planning and strategy. It covers several key topics in 3 paragraphs or less:
Tourism planning aims to balance sustainable resource use, visitor satisfaction, community integration, and economic success. It is a continuous, comprehensive, and integrated process focusing on sustainable development and community involvement.
Tourism policy provides rules and guidelines for long-term tourism development and daily destination activities. It involves components like attractions, accommodations, facilities, transportation, infrastructure, and institutions.
Key players in tourism planning include tourists, the host community, the tourism industry, and government agencies at local, regional, national and international levels. Planning requires coordination between the public and private sectors.
Tourism impact assessments evaluate the economic, social, and environmental consequences of tourism development projects. They identify potential positive and negative impacts to prevent issues and encourage stakeholder collaboration. This document outlines frameworks for assessing impacts, including indicators for economic, environmental, social, and livelihood dimensions. Assessment tools evaluate topics like employment, income, conservation, and resident perspectives. Conducting thorough assessments of tourism projects can help maximize benefits and minimize harms to people and places.
Chapter 7 Community Approach to Tourism Planning (Tourism Planning and Develo...Md Shaifullar Rabbi
Community-based tourism involves local residents inviting tourists to visit their communities. Residents earn income by managing land and providing services to tourists. Part of the income is set aside for community projects. This allows communities to benefit economically while celebrating their culture. The government plays an important role in community-based tourism by facilitating tourism development, providing training and motivating business growth. Communities are able to improve standards of living and preserve their culture through community-based tourism.
Tourism planning and development (Introduction)Mike Joseph
The document discusses tourism planning and development. It explains that tourism planning involves coordinating with government agencies and private sector businesses to improve tourism infrastructure and ensure travelers' needs are met. Effective planning provides resources for tourists while allowing destinations and businesses to enhance their tourism offerings. However, a lack of planning can lead to an unorganized industry with decreased profits as planning helps destinations appeal to markets and maximize opportunities.
Tourism planning involves setting goals and developing strategies to achieve those goals through a multi-step process. The key steps include setting objectives, conducting surveys to collect data, analyzing the data, formulating policies and plans, making recommendations, implementing plans, and ongoing monitoring. Tourism planning is necessary to optimize economic benefits, ensure environmental sustainability, and balance social impacts. It involves coordination across different levels from international to local. Failure to properly plan can result in overdevelopment and negative consequences for communities and the environment.
Tourism planning involves setting goals and developing strategies to accomplish those goals. It is a multidimensional activity that considers social, economic, political, and environmental factors. Effective tourism planning requires assessing existing conditions, analyzing data, developing recommendations, and monitoring outcomes. The planning process aims to maximize tourism's benefits while minimizing negative impacts on communities and the environment.
This document discusses sustainable tourism development. It outlines 4 stages of destination development: discovery, development, stagnation, and potential decline or rejuvenation. It emphasizes that sustainable tourism aims to meet present needs without compromising future needs. Key prerequisites for sustainable tourism include high quality attractions, infrastructure, community support, government assistance, safety, and codes of ethics. Various stakeholders like the private sector, government, and NGOs play important roles.
Chapter 1 Tourism Plan and Strategy (Tourism Planning and Development)Md Shaifullar Rabbi
The document discusses tourism planning and strategy. It covers several key topics in 3 paragraphs or less:
Tourism planning aims to balance sustainable resource use, visitor satisfaction, community integration, and economic success. It is a continuous, comprehensive, and integrated process focusing on sustainable development and community involvement.
Tourism policy provides rules and guidelines for long-term tourism development and daily destination activities. It involves components like attractions, accommodations, facilities, transportation, infrastructure, and institutions.
Key players in tourism planning include tourists, the host community, the tourism industry, and government agencies at local, regional, national and international levels. Planning requires coordination between the public and private sectors.
Tourism impact assessments evaluate the economic, social, and environmental consequences of tourism development projects. They identify potential positive and negative impacts to prevent issues and encourage stakeholder collaboration. This document outlines frameworks for assessing impacts, including indicators for economic, environmental, social, and livelihood dimensions. Assessment tools evaluate topics like employment, income, conservation, and resident perspectives. Conducting thorough assessments of tourism projects can help maximize benefits and minimize harms to people and places.
Chapter 7 Community Approach to Tourism Planning (Tourism Planning and Develo...Md Shaifullar Rabbi
Community-based tourism involves local residents inviting tourists to visit their communities. Residents earn income by managing land and providing services to tourists. Part of the income is set aside for community projects. This allows communities to benefit economically while celebrating their culture. The government plays an important role in community-based tourism by facilitating tourism development, providing training and motivating business growth. Communities are able to improve standards of living and preserve their culture through community-based tourism.
Tourism planning and development (Introduction)Mike Joseph
The document discusses tourism planning and development. It explains that tourism planning involves coordinating with government agencies and private sector businesses to improve tourism infrastructure and ensure travelers' needs are met. Effective planning provides resources for tourists while allowing destinations and businesses to enhance their tourism offerings. However, a lack of planning can lead to an unorganized industry with decreased profits as planning helps destinations appeal to markets and maximize opportunities.
Tourism planning involves setting goals and developing strategies to achieve those goals through a multi-step process. The key steps include setting objectives, conducting surveys to collect data, analyzing the data, formulating policies and plans, making recommendations, implementing plans, and ongoing monitoring. Tourism planning is necessary to optimize economic benefits, ensure environmental sustainability, and balance social impacts. It involves coordination across different levels from international to local. Failure to properly plan can result in overdevelopment and negative consequences for communities and the environment.
Market segmentation is the process of dividing a tourism market into subgroups with similar needs and characteristics in order to develop targeted marketing strategies. Key reasons for segmentation include that the tourism market is too large and diverse otherwise. Common criteria for segmentation include geographic location, demographics, psychographics, and product benefits sought. Benefits of segmentation are understanding customer needs, efficient marketing spending, and precise strategy development.
This document provides an overview of tourism planning and development. It discusses that tourism planning considers all tourism resources, organizations, markets, and programs within a region. The planning process involves defining goals and objectives, identifying the tourism system including resources, organizations and markets, generating alternatives, evaluating alternatives, and implementing, monitoring and evaluating plans. It also describes different levels of tourism planning from site to international levels and the roles of government and private sectors in tourism planning.
This document discusses key concepts in tourism planning including approaches, techniques, levels, elements, and processes. Some key points:
- Tourism planning is necessary to coordinate sectors and maximize economic and cultural benefits while avoiding environmental degradation.
- Approaches include systems, comprehensive, integrated, environmental, community, and implementable approaches.
- Levels of planning include international, national, regional, subregional, land use, facility site, facility design, and special studies.
- Major elements in planning a destination include market analysis, resource assessment, marketing, economic analysis, environment, and social impact.
- The planning process involves steps like market analysis, conceptual planning, master planning, implementation, and evaluation.
This document outlines the history and development of sustainable tourism as a paradigm. It discusses the global expansion of tourism from the 1950s-2000s and its economic and environmental impacts. It then summarizes Jafari's "platform" model of sustainable tourism approaches and the growing institutionalization of sustainable tourism principles through organizations like the UN, OECD, and tourism-specific bodies. The paradigm of sustainable tourism has evolved in response to the rapid growth of global tourism and its effects.
This document discusses tourism planning. Some key points:
- Tourism planning seeks to integrate social, economic, political, and environmental factors related to tourism development and management. It involves planning at multiple levels from individual businesses to national governments.
- Tourism planning in India began in the 1980s with the recognition of tourism as an industry and the establishment of committees and plans to develop the tourism sector. Subsequent five-year plans further encouraged tourism development and private sector participation.
- The tourism planning process generally involves defining objectives, collecting and analyzing data, formulating preliminary and final plans, implementing plans, and monitoring and evaluating outcomes. Challenges include stakeholder commitment, establishing baselines, and identifying appropriate indicators.
Definition, Dimensions, and Determinants of Tourism Impacts. Define impacts; enumerate and discuss the various dimensions of tourism impacts; enumerate and discuss the various determinants of tourism impacts.
This document discusses the various benefits and impacts of tourism on economies, environments, and cultures. It notes that tourism provides over 100 million jobs worldwide and 7% of global capital investment. The economic benefits include increased tax revenue, foreign currency, and jobs across many industries. However, tourism can also cause inflation, disrupt local economies, and make countries dependent on foreign tourists. The environmental impacts range from preserving natural areas to overcrowding and pollution. Cultural impacts involve both promoting cultural understanding through exposure to other cultures, but also risks of commodifying or displacing local cultures. Overall, the impacts are mixed and tourism must be planned carefully to maximize benefits and minimize harm.
Have you ever think about the negative impacts brought to the environment and the local people when we go travel? How can we contribute to sustainable tourism by making responsible holiday choices? All these questions will be discussed in the meeting. If you want to know more about sustainable tourism, watch the presentation now!
The document discusses tourism development at multiple scales, from individual sites and destinations to regional scales involving many jurisdictions over long time periods. It addresses factors like transportation, attractions, utilities, and links between sites that are important for planning tourism destinations and regions. Additionally, it outlines considerations for developing tourism businesses and attractions as well as planning transportation, information/promotion, and accounting for social and environmental impacts.
Tourism involves temporary travel to destinations outside one's normal environment. It can include domestic travel within a country or international travel between countries. The main elements of tourism include the attractions, amenities and accessibility of destinations, as well as the various services that support travel and accommodation needs. Tourism is an important industry that provides significant economic, social and cultural benefits to communities around the world.
This document outlines 7 approaches to tourism planning: continuous and flexible, systems, comprehensive, integrated, environmental and sustainable development, community, and implementable. The continuous and flexible approach involves continuous monitoring and feedback. The systems approach views tourism as an interrelated system. The comprehensive approach analyzes all tourism development aspects. The integrated approach plans tourism as an integrated system within itself and the overall development patterns of an area. The environmental and sustainable approach maintains natural and cultural resources on a permanent basis. The community approach maximizes local community involvement. The implementable approach formulates realistic and implementable policies and plans.
Sustainable tourism planning and developmentAMALDASKH
The document discusses sustainable tourism planning and development. It defines sustainable development as meeting present needs without compromising future needs. Resources for tourism are divided into capital, labor, materials and knowledge. Materials include natural and human-made assets like cultures, wildlife, buildings and infrastructure. Sustainable planning is needed because resources are finite and must be allocated efficiently. The principles of sustainability are holistic planning, preserving ecology, protecting heritage and biodiversity, and ensuring long-term productivity. Tourism development must conserve resources, maintain attractions, limit overcrowding, and be politically and socially acceptable.
Unit 2: Responsible Tourism Product Developmentduanesrt
This document outlines a unit on responsible tourism product development. It discusses conducting market analyses to understand tourism products and markets. It emphasizes the importance of matching products to markets while also meeting development objectives. The document provides examples of assessing tourism products for sustainability and ensuring they meet requirements of various stakeholders. It stresses the need for products to have defining features, consider markets, be commercially viable, and sustainable while providing local benefits.
The document discusses the history and definitions of sustainable tourism. It began being discussed in the early 1990s, defined as maintaining an equilibrium between ecological, economic, and social interests while conserving cultural and natural values. Major developments included the 1992 Earth Summit and contributions from organizations like WWF and the EU. Sustainable tourism is conceived as managing resources to satisfy social, economic and aesthetic needs while respecting cultural integrity and ecological processes. The document then discusses sustainable tourism in Spain and the EU, noting Spain's leadership in international tourism but also environmental issues caused by past disproportionate growth. Key themes for sustainable development include integrated coastal zone management and rationalizing tourist offerings.
The document outlines the key steps in the tourism planning process:
1) Assessment of existing tourism demand and supply to understand opportunities and challenges
2) Establishing objectives for what tourism can contribute economically and socially
3) Territorial planning to identify ideal locations for tourism development while avoiding overconcentration or environmental damage
4) Planning basic infrastructure like transportation, energy, and facilities to support tourism operations
5) Financial planning to assess costs and funding sources for tourism projects and infrastructure
6) Human resource planning to identify training needs and jobs required to support the tourism industry
7) Establishing an administrative structure like a tourism department or agency to manage planning and operations
8) Marketing and promotion both within and outside the country to launch the
This document is an introduction to a two-volume manual on ecotourism planning and management. It discusses ecotourism as an important economic activity that can benefit conservation if properly planned and managed. The manual is intended to provide guidance to conservation organizations, protected area managers, and other stakeholders on how to develop sustainable ecotourism. It emphasizes that ecotourism requires understanding both conservation and business issues. The introduction outlines the contents of the two volumes, which cover topics like ecotourism definitions, stakeholders, relationships with protected areas and communities, and the planning and management process.
Tourism is one of the world’s fastest growing industries and is a major source of income for many countries. It can have both positive and negative impacts towards the image of the particular destinations tourism image. Sustainable tourism development attempts to find the balance between Environment, Economic and Culture to create an improved quality of life for the host community. The paper analyses about the concepts, practices, strategies, issues and trends of Sustainable Tourism Development
This document discusses key concepts in tourism, including tourism policy, planning, and product development. It covers dimensions of tourism planning like levels, timeframes, scopes, and spatial units. Characteristics of tourists and tourism resources are described. The stages of the tourism area life cycle are explained. Sustainable tourism development is emphasized in the national tourism policy of the Philippines. An assignment involves analyzing the Hinilugang Taktak waterfalls in terms of cultural sensitivity, ecological sustainability, market potential, and sustainable development strategies.
Unit 12: Responsible Tourism Policy And Planning For Tourism Authoritiesduanesrt
This document outlines topics related to responsible tourism policy and planning for tourism authorities. It discusses the importance of tourism to governments and the challenge of achieving sustainable growth. Some key points covered include how to incorporate sustainability into tourism plans through impact assessments and identifying policy areas. It also addresses the need to balance economic, social and environmental objectives in tourism planning. Specific issues are examined for tourism infrastructure, facilities and services. The overall aim is to provide guidance to tourism authorities on fostering responsible tourism development.
Unit 9: Responsible Tourism Good Practice For Cultural Heritage Sites In Vietnamduanesrt
This document provides an outline for a unit on responsible tourism practices for cultural heritage sites in Vietnam. The unit objectives are to understand the positive and negative impacts of tourism on cultural heritage and the benefits of responsible tourism.
The document covers several topics: an overview of cultural heritage and tourism in Vietnam, including definitions of cultural heritage and an explanation of Vietnam's world heritage sites; cultural heritage site planning for sustainability; responsible interpretation and communication of cultural heritage values; cultural heritage conservation and tourism impact management; responsible cultural heritage product development; and sustainable financing for cultural heritage management.
Key components of applying responsible tourism to cultural heritage site management discussed include cultural heritage site planning, responsible cultural heritage product development, responsible interpretation and communication of cultural heritage
Market segmentation is the process of dividing a tourism market into subgroups with similar needs and characteristics in order to develop targeted marketing strategies. Key reasons for segmentation include that the tourism market is too large and diverse otherwise. Common criteria for segmentation include geographic location, demographics, psychographics, and product benefits sought. Benefits of segmentation are understanding customer needs, efficient marketing spending, and precise strategy development.
This document provides an overview of tourism planning and development. It discusses that tourism planning considers all tourism resources, organizations, markets, and programs within a region. The planning process involves defining goals and objectives, identifying the tourism system including resources, organizations and markets, generating alternatives, evaluating alternatives, and implementing, monitoring and evaluating plans. It also describes different levels of tourism planning from site to international levels and the roles of government and private sectors in tourism planning.
This document discusses key concepts in tourism planning including approaches, techniques, levels, elements, and processes. Some key points:
- Tourism planning is necessary to coordinate sectors and maximize economic and cultural benefits while avoiding environmental degradation.
- Approaches include systems, comprehensive, integrated, environmental, community, and implementable approaches.
- Levels of planning include international, national, regional, subregional, land use, facility site, facility design, and special studies.
- Major elements in planning a destination include market analysis, resource assessment, marketing, economic analysis, environment, and social impact.
- The planning process involves steps like market analysis, conceptual planning, master planning, implementation, and evaluation.
This document outlines the history and development of sustainable tourism as a paradigm. It discusses the global expansion of tourism from the 1950s-2000s and its economic and environmental impacts. It then summarizes Jafari's "platform" model of sustainable tourism approaches and the growing institutionalization of sustainable tourism principles through organizations like the UN, OECD, and tourism-specific bodies. The paradigm of sustainable tourism has evolved in response to the rapid growth of global tourism and its effects.
This document discusses tourism planning. Some key points:
- Tourism planning seeks to integrate social, economic, political, and environmental factors related to tourism development and management. It involves planning at multiple levels from individual businesses to national governments.
- Tourism planning in India began in the 1980s with the recognition of tourism as an industry and the establishment of committees and plans to develop the tourism sector. Subsequent five-year plans further encouraged tourism development and private sector participation.
- The tourism planning process generally involves defining objectives, collecting and analyzing data, formulating preliminary and final plans, implementing plans, and monitoring and evaluating outcomes. Challenges include stakeholder commitment, establishing baselines, and identifying appropriate indicators.
Definition, Dimensions, and Determinants of Tourism Impacts. Define impacts; enumerate and discuss the various dimensions of tourism impacts; enumerate and discuss the various determinants of tourism impacts.
This document discusses the various benefits and impacts of tourism on economies, environments, and cultures. It notes that tourism provides over 100 million jobs worldwide and 7% of global capital investment. The economic benefits include increased tax revenue, foreign currency, and jobs across many industries. However, tourism can also cause inflation, disrupt local economies, and make countries dependent on foreign tourists. The environmental impacts range from preserving natural areas to overcrowding and pollution. Cultural impacts involve both promoting cultural understanding through exposure to other cultures, but also risks of commodifying or displacing local cultures. Overall, the impacts are mixed and tourism must be planned carefully to maximize benefits and minimize harm.
Have you ever think about the negative impacts brought to the environment and the local people when we go travel? How can we contribute to sustainable tourism by making responsible holiday choices? All these questions will be discussed in the meeting. If you want to know more about sustainable tourism, watch the presentation now!
The document discusses tourism development at multiple scales, from individual sites and destinations to regional scales involving many jurisdictions over long time periods. It addresses factors like transportation, attractions, utilities, and links between sites that are important for planning tourism destinations and regions. Additionally, it outlines considerations for developing tourism businesses and attractions as well as planning transportation, information/promotion, and accounting for social and environmental impacts.
Tourism involves temporary travel to destinations outside one's normal environment. It can include domestic travel within a country or international travel between countries. The main elements of tourism include the attractions, amenities and accessibility of destinations, as well as the various services that support travel and accommodation needs. Tourism is an important industry that provides significant economic, social and cultural benefits to communities around the world.
This document outlines 7 approaches to tourism planning: continuous and flexible, systems, comprehensive, integrated, environmental and sustainable development, community, and implementable. The continuous and flexible approach involves continuous monitoring and feedback. The systems approach views tourism as an interrelated system. The comprehensive approach analyzes all tourism development aspects. The integrated approach plans tourism as an integrated system within itself and the overall development patterns of an area. The environmental and sustainable approach maintains natural and cultural resources on a permanent basis. The community approach maximizes local community involvement. The implementable approach formulates realistic and implementable policies and plans.
Sustainable tourism planning and developmentAMALDASKH
The document discusses sustainable tourism planning and development. It defines sustainable development as meeting present needs without compromising future needs. Resources for tourism are divided into capital, labor, materials and knowledge. Materials include natural and human-made assets like cultures, wildlife, buildings and infrastructure. Sustainable planning is needed because resources are finite and must be allocated efficiently. The principles of sustainability are holistic planning, preserving ecology, protecting heritage and biodiversity, and ensuring long-term productivity. Tourism development must conserve resources, maintain attractions, limit overcrowding, and be politically and socially acceptable.
Unit 2: Responsible Tourism Product Developmentduanesrt
This document outlines a unit on responsible tourism product development. It discusses conducting market analyses to understand tourism products and markets. It emphasizes the importance of matching products to markets while also meeting development objectives. The document provides examples of assessing tourism products for sustainability and ensuring they meet requirements of various stakeholders. It stresses the need for products to have defining features, consider markets, be commercially viable, and sustainable while providing local benefits.
The document discusses the history and definitions of sustainable tourism. It began being discussed in the early 1990s, defined as maintaining an equilibrium between ecological, economic, and social interests while conserving cultural and natural values. Major developments included the 1992 Earth Summit and contributions from organizations like WWF and the EU. Sustainable tourism is conceived as managing resources to satisfy social, economic and aesthetic needs while respecting cultural integrity and ecological processes. The document then discusses sustainable tourism in Spain and the EU, noting Spain's leadership in international tourism but also environmental issues caused by past disproportionate growth. Key themes for sustainable development include integrated coastal zone management and rationalizing tourist offerings.
The document outlines the key steps in the tourism planning process:
1) Assessment of existing tourism demand and supply to understand opportunities and challenges
2) Establishing objectives for what tourism can contribute economically and socially
3) Territorial planning to identify ideal locations for tourism development while avoiding overconcentration or environmental damage
4) Planning basic infrastructure like transportation, energy, and facilities to support tourism operations
5) Financial planning to assess costs and funding sources for tourism projects and infrastructure
6) Human resource planning to identify training needs and jobs required to support the tourism industry
7) Establishing an administrative structure like a tourism department or agency to manage planning and operations
8) Marketing and promotion both within and outside the country to launch the
This document is an introduction to a two-volume manual on ecotourism planning and management. It discusses ecotourism as an important economic activity that can benefit conservation if properly planned and managed. The manual is intended to provide guidance to conservation organizations, protected area managers, and other stakeholders on how to develop sustainable ecotourism. It emphasizes that ecotourism requires understanding both conservation and business issues. The introduction outlines the contents of the two volumes, which cover topics like ecotourism definitions, stakeholders, relationships with protected areas and communities, and the planning and management process.
Tourism is one of the world’s fastest growing industries and is a major source of income for many countries. It can have both positive and negative impacts towards the image of the particular destinations tourism image. Sustainable tourism development attempts to find the balance between Environment, Economic and Culture to create an improved quality of life for the host community. The paper analyses about the concepts, practices, strategies, issues and trends of Sustainable Tourism Development
This document discusses key concepts in tourism, including tourism policy, planning, and product development. It covers dimensions of tourism planning like levels, timeframes, scopes, and spatial units. Characteristics of tourists and tourism resources are described. The stages of the tourism area life cycle are explained. Sustainable tourism development is emphasized in the national tourism policy of the Philippines. An assignment involves analyzing the Hinilugang Taktak waterfalls in terms of cultural sensitivity, ecological sustainability, market potential, and sustainable development strategies.
Unit 12: Responsible Tourism Policy And Planning For Tourism Authoritiesduanesrt
This document outlines topics related to responsible tourism policy and planning for tourism authorities. It discusses the importance of tourism to governments and the challenge of achieving sustainable growth. Some key points covered include how to incorporate sustainability into tourism plans through impact assessments and identifying policy areas. It also addresses the need to balance economic, social and environmental objectives in tourism planning. Specific issues are examined for tourism infrastructure, facilities and services. The overall aim is to provide guidance to tourism authorities on fostering responsible tourism development.
Unit 9: Responsible Tourism Good Practice For Cultural Heritage Sites In Vietnamduanesrt
This document provides an outline for a unit on responsible tourism practices for cultural heritage sites in Vietnam. The unit objectives are to understand the positive and negative impacts of tourism on cultural heritage and the benefits of responsible tourism.
The document covers several topics: an overview of cultural heritage and tourism in Vietnam, including definitions of cultural heritage and an explanation of Vietnam's world heritage sites; cultural heritage site planning for sustainability; responsible interpretation and communication of cultural heritage values; cultural heritage conservation and tourism impact management; responsible cultural heritage product development; and sustainable financing for cultural heritage management.
Key components of applying responsible tourism to cultural heritage site management discussed include cultural heritage site planning, responsible cultural heritage product development, responsible interpretation and communication of cultural heritage
This unit discusses supporting tourism destinations through responsible practices. It identifies interacting with local communities and authorities, introducing responsible tourism into agreements, and building local capacity about sustainability. Topics include developing mechanisms for responsible tourism, engaging stakeholders to promote sustainable development, and helping to finance local tourism. The private sector is seen as having power to positively influence destinations through participation, partnerships, and raising awareness of sustainability issues.
Unit 10: Responsible Accommodation Operation: Managing Energy, Water And Wasteduanesrt
This unit discusses managing energy, water, and waste in accommodation operations. It covers understanding current consumption and production levels to establish a baseline, setting benchmarks and targets for improvement. Key areas for reducing resources are identified, such as guest rooms, kitchens, offices, and pools. Regular monitoring and evaluation allows operators to track progress toward sustainability goals. The overall aim is to adopt responsible practices that minimize environmental impacts and costs while meeting consumer demand.
This document provides an overview of responsible tourism principles. It begins by defining tourism and describing the global tourism market. It then discusses the positive and negative social, economic, and environmental impacts of tourism. The principles of responsible tourism and sustainable development are explained, including the triple bottom line of considering economic, environmental and social factors. The benefits of responsible tourism for businesses, tourists, and local communities are outlined. Finally, the document discusses the Cape Town Declaration which established guiding principles for responsible tourism, including minimizing impacts and maximizing benefits for local communities while involving them in decisions.
Unit 16: Responsible Tourism For Tour Operatorsduanesrt
The document discusses implementing responsible tourism practices for tour operators in Vietnam. It covers topics such as understanding the tourism sector in Vietnam, applying responsible employment policies, reducing environmental impacts, developing responsible tourism products and supply chains, ensuring responsible marketing, and supporting local tourism destinations. The document provides guidance on how tour operators can incorporate responsible practices into their internal management, products, supply chains, marketing and community support to achieve sustainable tourism growth.
Unit 5: Responsible Organisational Policy Development And Capacity Buildingduanesrt
Here are guidelines to support the more complex procedures:
Guidelines:
1. Personnel Requisition Form:
1.1. Form must be signed by the hiring manager and department head
1.2. Clearly describe the job duties, qualifications, and desired start date
2. Posting the Position:
2.1. Posting should include the job title, department, essential functions and qualifications
2.2. Posting period should be at least 2 weeks for internal postings and 4 weeks for external
3. Advertising the Position:
3.1. Advertisements should include the college name, position title, essential duties and minimum qualifications. They should be concise while effectively marketing the position and
Unit 4: Responsible Employment In Tourism duanesrt
This document outlines the key topics and objectives of a unit on responsible employment in tourism. The unit covers defining responsible employment practices, understanding labor standards, applying labor laws and contracts, providing fair compensation and benefits, and fostering workforce commitment. The goals are to describe how to recruit and employ staff transparently, create a diverse workforce, and implement skills training, among other objectives.
Unit 14: Responsible Tourism Good Practice For Craft Villages In Vietnamduanesrt
The document provides guidance on responsible tourism practices for craft villages in Vietnam. It discusses developing strong product-market links through conducting value chain and market analyses to better meet consumer demand. This ensures products are commercially viable and incomes are reliable. The document also covers managing waste and pollution, effective cooperation between villages, and responsible destination development to balance economic, social and environmental impacts.
Unit 15: Responsible Tourism Good Practice For Protected Areas In Vietnamduanesrt
This document outlines guidelines for integrating responsible tourism principles into protected area planning in Vietnam. It discusses the importance of having comprehensive protected area management plans that are informed by stakeholder participation and take an integrated, regional approach. The key elements that should be included in management plans are described, such as the description of the protected area, evaluation of its importance, identification of issues and problems, vision, objectives, zoning plan, management actions, and monitoring and evaluation. It emphasizes that protected area plans must be integrated within the broader context of legislation, policies, and other regional plans. Public participation is seen as critical to developing a sense of ownership and more effective implementation of plans. A variety of methods for stakeholder consultation are presented.
This unit discusses responsible tourism supply chains. It outlines the objectives of understanding supply chain mechanics and sustainability, developing sustainable supply chain policies and plans, implementing assessments, and monitoring performance. Topics covered include introductions to supply chains, policy development, raising supplier awareness, and monitoring. The document emphasizes developing sustainable practices across the entire supply chain through collaboration with suppliers.
Unit 11: Responsible Food And Beverage Operationduanesrt
This document provides an overview of a unit on responsible food and beverage operation. The unit objectives are to describe sustainability in F&B, implement environmental and social responsibility provisions, and explain sourcing and providing sustainable food. Topics covered include understanding responsible operation, managing resources efficiently, and sourcing food responsibly. The document discusses the importance of practices like energy and water conservation, waste reduction, and sourcing organic and animal welfare friendly products. It provides tips and explanations for more sustainable operations.
Unit 3: Responsible Tourism Marketing And Communicationsduanesrt
This unit discusses responsible marketing and communications for tourism. It covers the importance of marketing authentically and accurately to build trust with customers. Topics include how to communicate sustainable practices, avoid greenwashing, respect cultural authenticity, and protect customer privacy. The key message is that responsible marketing creates competitive advantages like customer loyalty by informing visitors truthfully and raising awareness about sustainability.
Unit 13: Community Action In Responsible Tourismduanesrt
This document discusses strategies for communities to develop responsible tourism that benefits the local environment and community. It covers developing economically viable tourism products, safeguarding the local area from negative impacts, promoting stakeholder participation, creating jobs for local residents, and evaluating environmental and social impacts of tourism. The key strategies discussed are developing products that meet market demand and protect cultural and natural resources, using policies and plans to manage tourism impacts, providing education to residents and visitors, and creating good jobs in the industry.
Research Proposal - Sustainable tourism certification in Biosphere Reserves Cathie Withyman
This document outlines a research proposal for a case study examining how sustainable tourism certification can be used to develop a sustainable tourism industry within Biosphere Reserves, using the Noosa Biosphere Reserve as a case study site. The research will use a qualitative approach involving surveys of tourism operators and interviews with certified and non-certified operators and industry organizations. The research aims to identify how certification is currently implemented in the Noosa Biosphere Reserve, why operators embrace or reject certification, how certification impacts business sustainability, and how certification can support sustainable tourism industry development in the reserve. The study has received positive feedback and has potential for high impact in the field.
The document introduces the author, Md. Mahafuzul Islam, and provides an overview of their internship report on the front office operations of Hotel Silver Shine in Cox's Bazar, Bangladesh. It outlines the objectives of the report, which include completing their BTHM degree, enhancing IBAIS University's reputation, learning about Hotel Silver Shine's operations, and improving the hospitality industry in Bangladesh. It also provides a chapter plan that will discuss the hotel and tourism industry, Hotel Silver Shine's profile and departments, operations analysis, problems and recommendations.
Tourism has both positive and negative environmental impacts. Negatively, it can deplete natural resources through overconsumption of water and land, produce various forms of pollution including air, water, noise and solid waste pollution, and degrade the environment through unsustainable construction practices. However, tourism also has the potential to positively impact the environment by raising environmental awareness and generating funds to support conservation efforts. Overall, uncontrolled tourism without proper management poses threats to many natural areas through overuse and degradation of resources.
The document discusses sustainability and tourism. It notes that while tourism is an important economic driver, conventional tourism can negatively impact the environment through pollution, depletion of natural resources, and physical damage. Sustainable and eco-tourism aim to minimize these impacts by protecting the environment, including local communities, and ensuring long-term profitability. Key principles include meeting economic, environmental and social needs simultaneously without compromising future generations' abilities.
Brian, from Ecoteer, used his knowledge and degree in Sustainable Tourism to put this beauty together, helping identify the need for sustainable tourism and giving a whole load of ways for you to get involved, reducing the impact your holidays jaunts have on the planet!
(01) Objectives
By the end of the unit participants will be able to:
• Explain the current global and local tourism market
• List and describe types of tourism and tourists
• List and describe positive and negative social, economic and environmental impacts of tourism
Tourism planning involves four key features: contributing to objectives, being primary among tasks, being pervasive, and resulting in efficiency. It is a continuous process that should be realistic, practical, and involve coordination, communication, and alternative courses of action. Tourism planning identifies resources, organizations, markets, and evolves from boosterism to community-based planning serving broader goals. It considers local population attitudes and the complexities of competing destinations, policies, currency, weather, and economic conditions. International planning occurs through organizations like WTO, IATA, and stages include inception, growth, maturity, and potential decline.
Community-based tourism (CBT) involves local communities managing tourism resources to generate income while preserving their culture and environment. CBT projects promote community ownership, involve members in all aspects, improve quality of life, and distribute benefits fairly. Monitoring CBT helps evaluate performance over time, adapt activities, and ensure projects prioritize community needs. The monitoring process includes planning, identifying key issues, developing indicators, collecting and evaluating data, responding to results, and communicating findings to stakeholders.
The document provides guidance on developing a destination management plan. It discusses what destination management planning entails, why a plan is important, who should be involved, and the stages of developing a plan. Key aspects include gathering evidence about the destination's assets, visitors, and businesses; identifying strategic objectives and actions; and implementing, monitoring, and reviewing the plan on an ongoing basis to ensure it remains relevant. The goal is to produce a sustainable and competitive tourism industry for the destination.
The document summarizes the Global Sustainable Tourism Council (GSTC), which sets standards for sustainable tourism. The GSTC aims to clearly define sustainability standards for the tourism industry. It has established universal principles and criteria for hotels, tour operators, and destinations. The criteria address sustainable management, socioeconomic impacts, cultural impacts, and environmental impacts. The GSTC also certifies sustainability certifiers and provides education and advocacy on sustainable tourism issues.
Lecture 1. Introduction to Tourism Planning and Development(1).pptxPeteirsGTMaturaChiti
This document provides an introduction to tourism planning and development. It defines tourism and discusses the importance of tourism planning. The key goals of tourism development are outlined, such as increasing standards of living and providing recreation. Various forms of tourism planning are described, including economic development planning and infrastructure planning. Barriers to tourism planning like costs and seasonality are also covered. The document emphasizes sustainable tourism development and discusses principles like improving quality of life and maintaining environmental quality.
Global Sustainable Tourism Council, Kelly BrickerAnna Spenceley
A presentation made at the IUCN WCPA Tourism and Protected Areas Specialist Group's Strategy and Networking event at the World Parks Congress, in Sydney 2014.
The document discusses several challenges and opportunities for adventure tourism in Canada. The main challenges are the impacts of climate change on the natural environment and safety considerations. Opportunities include leveraging digital platforms to promote unique adventure opportunities, strengthening collaboration between partners, and using technology like mobile apps and virtual reality. The document also outlines research questions on understanding visitor satisfaction, managing risks, integrating technology, identifying trends, and respectfully showcasing cultural experiences. Addressing challenges could involve understanding factors that influence visitor experience, implementing sustainable practices, examining the economic impacts, and developing effective safety and risk management strategies.
Destination Management Organization Overview and Toolkit Presentation to USAIDDavid Brown
A background on moving from competitive clusters to destination management organizations. An overview of the Destination Management Organization Toolkit developed by the Global Sustainable Tourism Alliance for the United States Agency for International Development.
This document provides an overview of a training module on building local strengths and engaging communities in tourism. The module aims to educate participants on the economic and cultural benefits of tourism for host communities. It discusses strategies for developing community-based and rural tourism, including highlighting local heritage, culture, and activities. The roles and responsibilities of different stakeholders like communities, businesses, and government agencies are also outlined.
The Rural Tourism Studio program aims to help rural Oregon communities develop sustainable tourism economies. It offers workshops to community members to develop tourism strategies around activities like bicycle tourism, culinary tourism, and cultural heritage tourism. The goal is to stimulate local business and economic growth while enhancing community vibrancy and protecting natural resources. The program provides training, planning assistance, and potential grant funding to selected communities.
The document discusses tourism planning and provides an overview of key concepts and processes involved. It explains that tourism planning aims to properly allocate tourism facilities and infrastructure based on natural resources, economic and social conditions, and the environment. The planning process involves assessing factors like demand, supply, impacts and developing strategies and action plans to achieve sustainable tourism development goals. Public and private stakeholders are involved in the planning at different levels from local to international.
LO1 Understand the rationale for planning in the travel and tourism industry
Rationale: to achieve the determined objectives eg improved employment opportunities, protection and conservation of wildlife, landscape, co-ordination between public/private partners, to maximise benefits, provide infrastructure, co-ordinate development, consumer protection; involvement of stakeholders eg developers, tourism industry, tourists and host community; public/private partnerships and advantages/disadvantages of; effective use of resources eg infrastructure; natural, cultural, heritage, human resources
The document discusses inclusive tourism and linking local communities and sectors like agriculture, handicrafts, and hospitality to tourism markets. It provides examples of how UN agencies can work together through the Steering Committee on Tourism for Development to foster these linkages. Impact measurement tools are used to assess changes in economic and social indicators for beneficiaries. Results from an Indian inclusive tourism project show increases in education levels, household income, and other measures over time. The experience highlights the importance of economic sustainability, generating backward linkages, and coordinating multi-agency assistance to local communities through inclusive tourism.
The document outlines the ASEAN community based tourism standard. It includes 8 sections that establish standards for (1) community ownership and management, (2) contribution to social well-being, (3) conserving and improving the environment, (4) encouraging interaction between locals and guests, (5) quality tour guides, (6) food and beverage services, (7) accommodations, and (8) performance of tour operators. The standard provides benchmarks for CBT initiatives to assure visitors of a consistent quality experience that benefits local communities.
This document discusses community-based tourism (CBT) and provides criteria for evaluating CBT programs and services. It outlines 5 goals of CBT including contributing to community development, conservation, income generation, cultural empowerment, and cultural exchange. Principles and over 20 criteria are defined for evaluating CBT programs, services, and impacts across accommodation, food, transport, activities, guides, hosts, information, souvenirs, communication, and coordination. The criteria focus on sustainability, services quality, and achieving the goals of CBT.
6 7 8_merencanakan pariwisata berkelanjutan berbasis masyarakatEko Efendi
Tourism planning has evolved over time from a boosterism approach focused on economic growth to more holistic approaches centered around sustainability and community involvement. Effective tourism planning requires considering the economic, environmental, and socio-cultural impacts of tourism using a systems approach that integrates stakeholders. While planning principles aim to maximize benefits and minimize problems, implementation of tourism plans remains challenging due to the complex, long-term nature of sustainable development.
Similar to Unit 8: Responsible Tourism Impact Monitoring For Sustainability (20)
The ESRT Programme was funded 12.1 million Euros, to be implemented under the auspices of the Ministry of Culture, Sports and Tourism and Vietnam National Administration of Tourism from 2011 and will come to an end in November 2016. Highlights from EU-ESRT Programme results include the organization of 460 training courses in various topics for 13,276 participants, raising awareness on responsible tourism for 32,572 high school students and online dissemination technical documents with 70,410 downloads.
Ngày 14/3/2016, tại thành phố Điện Biên Phủ, Hội thảo Phát triển sản phẩm du lịch trên địa bàn tỉnh Điện Biên đã diễn ra nhằm đẩy mạnh và thu hút đầu tư cho ngành Du lịch của tỉnh. Tại Hội thảo, ông Hoàng Nhân Chính, chuyên gia của Dự án đã trình bày ngắn gọn về Báo cáo này, trong đó tập trung vào phương pháp thực hiện, kết quả đạt được và một số đề xuất.
Ngày 25/2/2016, tại Phú Thọ, Phiên họp Tổ Thường trực và Tổ giúp việc Ban chỉ đạo Hợp tác phát triển Du lịch 8 tỉnh Tây Bắc mở rộng đã được tổ chức với sự hỗ trợ kỹ thuật của Dự án EU-ESRT
Chiến lược phát triển du lịch và nhu cầu hỗ trợ quốc tế đối với ngành Du lịch...duanesrt
Ngày 28/1/2016, đại diện của mười nhà tài trợ quốc tế đã nhóm họp tại Hà Nội trong buổi tọa đàm phối hợp các nhà tài trợ cho ngành Du lịch Việt Nam. Đây là hoạt động do Dự án “Chương trình Phát triển Năng lực Du lịch có Trách nhiệm với Môi trường và Xã hội” (Dự án EU-ESRT, do Liên minh Châu Âu tài trợ) khởi xướng với vai trò là hoạt động hỗ trợ kỹ thuật giúp Tổng cục Du lịch.
On January 28th, 2016, representatives of nearly ten international donor agencies gathered in Hanoi in a roundtable meeting on coordination for Vietnam tourism industry. The initiative was led by the Environmentally and Socially Responsible Tourism Capacity Development Programme (known as ESRT Programme) as technical support to Vietnam National Administration of Tourism (VNAT).
On January 28th, 2016, representatives of nearly ten international donor agencies gathered in Hanoi in a roundtable meeting on coordination for Vietnam tourism industry. The initiative was led by the Environmentally and Socially Responsible Tourism Capacity Development Programme (known as ESRT Programme) as technical support to Vietnam National Administration of Tourism (VNAT).
Ngày 28/1/2016, đại diện của mười nhà tài trợ quốc tế đã nhóm họp tại Hà Nội trong buổi tọa đàm phối hợp các nhà tài trợ cho ngành Du lịch Việt Nam. Đây là hoạt động do Dự án “Chương trình Phát triển Năng lực Du lịch có Trách nhiệm với Môi trường và Xã hội” (Dự án EU-ESRT, do Liên minh Châu Âu tài trợ) khởi xướng với vai trò là hoạt động hỗ trợ kỹ thuật giúp Tổng cục Du lịch.
On January 28th, 2016, representatives of nearly ten international donor agencies gathered in Hanoi in a roundtable meeting on coordination for Vietnam tourism industry. The initiative was led by the Environmentally and Socially Responsible Tourism Capacity Development Programme (known as ESRT Programme) as technical support to Vietnam National Administration of Tourism (VNAT).
04 en - unesco presentation esrt donor roundtable-jan 2016_t(1)duanesrt
On January 28th, 2016, representatives of nearly ten international donor agencies gathered in Hanoi in a roundtable meeting on coordination for Vietnam tourism industry. The initiative was led by the Environmentally and Socially Responsible Tourism Capacity Development Programme (known as ESRT Programme) as technical support to Vietnam National Administration of Tourism (VNAT).
04 vn - unesco presentation esrt donor roundtable-jan 2016duanesrt
Ngày 28/1/2016, đại diện của mười nhà tài trợ quốc tế đã nhóm họp tại Hà Nội trong buổi tọa đàm phối hợp các nhà tài trợ cho ngành Du lịch Việt Nam. Đây là hoạt động do Dự án “Chương trình Phát triển Năng lực Du lịch có Trách nhiệm với Môi trường và Xã hội” (Dự án EU-ESRT, do Liên minh Châu Âu tài trợ) khởi xướng với vai trò là hoạt động hỗ trợ kỹ thuật giúp Tổng cục Du lịch.
03 en - iai project-donor_coordination_tourism_vietnamduanesrt
On January 28th, 2016, representatives of nearly ten international donor agencies gathered in Hanoi in a roundtable meeting on coordination for Vietnam tourism industry. The initiative was led by the Environmentally and Socially Responsible Tourism Capacity Development Programme (known as ESRT Programme) as technical support to Vietnam National Administration of Tourism (VNAT).
02 en - mary mc keon 2016 01 26 donor meeting 1-26_16duanesrt
On January 28th, 2016, representatives of nearly ten international donor agencies gathered in Hanoi in a roundtable meeting on coordination for Vietnam tourism industry. The initiative was led by the Environmentally and Socially Responsible Tourism Capacity Development Programme (known as ESRT Programme) as technical support to Vietnam National Administration of Tourism (VNAT).
02 vn - mary mc keon 2016 01 26 donor meeting 1-26_16duanesrt
Ngày 28/1/2016, đại diện của mười nhà tài trợ quốc tế đã nhóm họp tại Hà Nội trong buổi tọa đàm phối hợp các nhà tài trợ cho ngành Du lịch Việt Nam. Đây là hoạt động do Dự án “Chương trình Phát triển Năng lực Du lịch có Trách nhiệm với Môi trường và Xã hội” (Dự án EU-ESRT, do Liên minh Châu Âu tài trợ) khởi xướng với vai trò là hoạt động hỗ trợ kỹ thuật giúp Tổng cục Du lịch.
Mô hình Tổ chức quản lý điểm đến 4 tỉnh Bắc Miền Trungduanesrt
Ngày 27/12/2015, tại TP. Thanh Hóa, Dự án EU – ESRT đã tổ chức phiên họp kỹ thuật lần thứ hai về tổ chức quản lý điểm đến khu vực 4 tỉnh Bắc miền Trung bao gồm: Thanh Hoá - Nghệ An – Hà Tĩnh - Quảng Bình.
Bốn tỉnh Bắc Miền Trung là khu vực tiếp theo nhận được sự hỗ trợ của Dự án nhằm phát triển mô hình Tổ chức quản lý điểm đến. Trước đó, Dự án cũng đã hỗ trợ về mặt kỹ thuật cho ba khu vực là khu vực 8 tỉnh Tây Bắc mở rộng, khu vực 3 tỉnh Duyên hải Miền Trung và khu vực 3 tỉnh Đồng bằng Sông Cửu Long.
Ngày 5/12/2015, Hội nghị tổng kết Chương trình hợp tác phát triển Du lịch 8 tỉnh Tây Bắc mở rộng đã diễn ra tại Lào Cai với sự hỗ trợ của Dự án EU-ESRT. ,Ông Vũ Quốc Trí, Giám đốc Dự án đã chuyển tới Hội nghị một bài trình bày ghi nhận những kết quả hỗ trợ quan trọng của Dự án đối với khu vực 8 tỉnh Tây Bắctính đến thời điểm hiện tại.
Bài trình bày của ông Vũ Quốc Trí, Giám đốc Dự án EU-ESRT tại Hội nghị Quảng bá, xúc tiến đầu tư Du lịch vùng Tây Bắc ngày 23/11/2015 tại thành phố Hồ Chí Minh.
Dự án EU là chương trình hỗ trợ kỹ thuật du lịch lớn nhất tại Việt Nam do Liên minh châu Âu tài trợ. Mục đích của Dự án là đưa các nguyên tắc về du lịch có trách nhiệm vào ngành Du lịch Việt Nam để nâng cao khả năng cạnh tranh và góp phần thực hiện Kế hoạch phát triển kinh tế - xã hội. Dự án có trị giá 11 triệu Euro và Chính phủ Việt Nam đóng góp 1,1 triệu Euro, được triển khai trong giai đoạn từ 2011 - 2015. Bộ Văn hóa, Thể thao và Du lịch là cơ quan chủ quản, và Tổng cục Du lịch là cơ quan trực tiếp triển khai thực hiện.
Các trọng tâm chính của Dự án: Hỗ trợ chính sách và Tăng cường thể chế; Thiết lập cơ cấu tổ chức và xây dựng mạng lưới hợp tác hiệu quả giữa khu vực nhà nước và tư nhân; Xây dựng lực lượng lao động du lịch có trình độ; Tăng cường tính cạnh tranh của du lịch; Nâng cao nhận thức về Du lịch có Trách nhiệm.
Sáng ngày 5/2/2015, tại Hà Nội Phiên họp Hội đồng cấp chứng chỉ Nghiệp vụ Du lịch (VTCB) đã diễn ra với sự hỗ trợ của Dự án EU-ESRT. Đây là phiên họp đầu năm nhằm thống nhất các hoạt động của Hội đồng VTCB trong năm 2015 kết nối với các hoạt động hỗ trợ kỹ thuật của Dự án EU-ESRT.
Ngày 30/12/2014, BQL Dự án EU đã tổ chức hội thảo kỹ thuật “Báo cáo chia sẻ kinh nghiệm điều tra khách du lịch tại 5 điểm đến thí điểm” để chuyển giao kết quả khảo sát cho Tổng cục Du lịch.
On December 3rd, 2014, in excess of 200 delegates gathered for a Tourism Occupational Standards Conference to seek an effective mechanism for Vietnam tourism human resources development by establishing a strong partnership between the public and the private sector.
The Power of a Glamping Go-To-Market Accelerator Plan.pptxRezStream
Unlock the secrets to success with our comprehensive 8-Step Glamping Accelerator Go-To-Market Plan! Watch our FREE webinar, where you'll receive expert guidance and invaluable insights on every aspect of launching and growing your glamping business.
Wayanad-The-Touristry-Heaven to the tour.pptxcosmo-soil
Wayanad, nestled in Kerala's Western Ghats, is a lush paradise renowned for its scenic landscapes, rich biodiversity, and cultural heritage. From trekking Chembra Peak to exploring ancient Edakkal Caves, Wayanad offers thrilling adventures and serene experiences. Its vibrant economy, driven by agriculture and tourism, highlights a harmonious blend of nature, tradition, and modernity.
How To Talk To a Live Person at American Airlinesflyn goo
This page by FlynGoo can become your ultimate guide to connecting with a live person at American Airlines. Have you ever felt lost in the automated maze of customer service menus? FlynGoo is here to rescue you from endless phone trees and automated responses. With just a click or a call to a specific number, we ensure you get the human touch you deserve. No more frustration, no more waiting on hold - we simplify the process, making your travel experience smoother and more enjoyable.
BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. Get information in this PDF and simplyfy your visa process.
How do I plan a Kilimanjaro Climb?
Planning to climb Mount Kilimanjaro is an exciting yet detailed process. Here’s a step-by-step guide to help you prepare for this incredible adventure.
Our excursions in tahiti offer stunning lagoon tours, vibrant marine life encounters, and cultural experiences. We ensure unforgettable adventures amidst breathtaking landscapes and serene waters. For more information, mail us at tracey@uniquetahiti.com.
Assessing the Influence of Transportation on the Tourism Industry in Nigeriagsochially
This research dissertation investigates the complex interplay between transportation and the tourism industry in Nigeria, aiming to unravel critical insights that contribute to the enhancement of the overall tourist experience. The study employs a multi-faceted approach, literature review establishes a robust theoretical framework, incorporating The Service Quality and Satisfaction Theory to guide the research questions and hypotheses.
The methodology involves the distribution of a structured questionnaire, ensuring a representative sample and facilitating a comprehensive analysis of the gathered data.
Key findings include the nuanced perceptions of transportation infrastructure adequacy, safety and security concerns, financial influences on travel decisions, and the cultural and ecological impacts of transportation choices. These findings culminate in a comprehensive set of recommendations for policymakers and practitioners in the Nigerian tourism industry. The findings contribute to the existing literature by providing actionable insights for policymakers, stakeholders, and researchers in the Nigerian tourism sector.
The recommendations encompass gender-sensitive planning, infrastructure enhancements, safety measures, and strategic interventions to address financial constraints, ensuring a holistic and sustainable development of the tourism industry in Nigeria.
Author: Imafidon Osademwingie Martins
Un viaje a Buenos Aires y sus alrededoresJudy Hochberg
A travelogue of my recent trip to Argentina, most to Buenos Aires, but including excursion to Iguazú waterfalls, Tigre, and Colonia del Sacramento in Uruguay
Best Places to Stay in New Brunswick, Canada.Mahogany Manor
New Brunswick, a picturesque province in eastern Canada, offers a plethora of unique and charming places to stay for every kind of traveler. From the historic allure of Fredericton and the vibrant culture of Saint John to the natural beauty of Fundy National Park and the serene coastal towns like St. Andrews by-the-Sea, there's something for everyone. Whether you prefer luxury resorts, cozy inns, rustic lodges, or budget-friendly options, the best places to stay in New Brunswick ensure a memorable stay, allowing you to fully immerse yourself in the province's rich history, stunning landscapes, and warm hospitality.
https://www.mmanor.ca/blog/best-5-bed-and-breakfast-new-brunswick-canada
2. Unit outline
Objectives
By the end of the unit participants will be able to:
• Explain how to apply research skills and analyse
captured data
• Explain how to design success criteria and
performance indicators for monitoring and
evaluating tour products and services
• Explain how to interpret research output on impacts
of tourism products and services
• Explain how to implement principles of continuous
improvement in monitoring and product
development
Topics
1. Overview of
responsible tourism
impact monitoring for
sustainability
2. Planning & organising a
monitoring programme
3. Developing monitoring
indicators
4. Implementing
, adapting & improving
a monitoring
programme
3. TOPIC 1. OVERVIEW OF RESPONSIBLE TOURISM
IMPACT MONITORING FOR SUSTAINABILITY
UNIT 8. RESPONSIBLE TOURISM IMPACT MONITORING FOR SUSTAINABILIY
Image source:
http://commons.wikimedia.org/wiki/File:Group_discussion_at_GLAM-Wiki_2013.JPG
4. The role and importance of tourism impact
monitoring
• Tourism markets and
destinations are always changing
• Monitoring is critical for
evaluating and managing change
• Monitoring helps:
– Improve understanding about the
effects of tourism
– Identify where improvement is
needed and where change is
occurring
– Enable destinations and businesses
to remain competitive
4
5. A tourism world without monitoring…
• Without data of tourism
conditions and trends that
monitoring provides, planners
and managers:
– Cannot assure stakeholders of the
reliability of their decisions;
– Cannot respond to public concerns and criticisms; and
– Cannot properly fulfil their responsibilities or judge the
effectiveness of their actions.
• Moreover, if planners and managers do not undertake
the monitoring, someone else will – and such monitoring
may well be biased Adapted from: Eagles, P., McCool, S. & Haynes, C. 2002, Sustainable Tourism in Protected
Areas: Guidelines for Planning and Management, IUCN Gland, Switzerland and Cambridge, UK
Picture source:
http://www.flickr.com/photos/stevendepolo/4605621230/
6. Key characteristics of responsible tourism
impact monitoring for sustainability
3. Requires SMART target
setting
7. 1. Responsible tourism impact monitoring
ensures tourism development is strategic
Identifies
indicators
Sets targets Promotes
effective
monitoring
Requires
evaluation of
results
Fosters
adaptation &
continuous
improvement
8. 2. Responsible tourism impact monitoring
ensures sustainable tourism objectives are met
Environmental
objectives
Social
objectives
Economic
objectives
9. 3. Responsible tourism impact monitoring
ensures objectives are SMART
SMART OBJECTIVES
Specific Measurable Attainable Realistic Timely
10. 4. Responsible tourism impact monitoring
considers the concerns of key stakeholders
Communities
Business
Authorities
Others
11. The different objectives of stakeholders in
monitoring tourism
COMMUNITY
MEMBERS
Want to know how
tourism is affecting
their
livelihoods, culture
and environment
INDUSTRY
Want to know
changes in tourism
markets and
implications for
business growth
NGOs
Want to know the
impact of tourism on
their particular area
of concern
LOCAL
GOVERNMENTS
Want to know how
tourism is performing
and how well it
contributes to local
development goals
NATIONAL
GOVERNMENTS
Want to know the
economic and social
value of tourism and
how it contributes to
national
development goals
12. The benefits of responsible tourism
impact monitoring
IMPACT
MONITORING
BENEFITS
Progress &
effectiveness
Decision-
making
Accountability
Planning
Policy-making
& advocacy
13. Monitor tourism impacts because prevention and
early intervention is always better than cure!
In
tourism, symptoms
of negative impacts
can be gradual…
After a negative
impact has been
identified
opportunities
to manage
become more
limited…
…and problems
can be difficult
to spot.
…and in many
cases returning
to the original
state can be
impossible
“Gosh where
did all these
tourists come
from?
I don’t remember
seeing so many a
few years ago!”
“I thought we were
able to handle all the
tourists unit I saw
some kids acting like
foreigners and it
occurred to me just
how much our
culture has
changed!”
“When we started
running tours to the
nearby cave some
tourists damaged
the beautiful rock
formations. Now
we have lost them
forever”
“We really have too
many tourists here
but with so many
businesses now
depending on them
reducing the volume
would never be
supported”
14. Implementing a responsible tourism impact
monitoring programme of sustainability
PLANNING & ORGANISING
A MONITORING
PROGRAMME
• Establish a monitoring
steering committee or
group
• Plan a monitoring
programme
DEVELOPING
MONITORING INDICATORS
• Review existing
indicators
• Shortlist and select
indicators
IMPLEMENTING A
MONITORING
PROGRAMME
• Evaluate feasibility and
data collection
methods
• Collect and analyse
data
• Communicate and
report results
ADAPTING &
IMPROVING THE
MONITORING
PROGRAMME
Learn and adapt from
wins and losses
TOPIC 3 TOPIC 4TOPIC 2
15. TOPIC 2. PLANNING AND ORGANISING
A MONITORING PROGRAMME
UNIT 8. RESPONSIBLE TOURISM IMPACT MONITORING FOR SUSTAINABILITY
16. Preparing for a tourism impact monitoring
programme of sustainability
1. Establish a
tourism monitoring
steering committee
or group
2. Plan the tourism
monitoring programme
of sustainability
17. 1. Establishing a monitoring
steering committee or group
Who has the
leadership to
drive & co-
ordinate the
programme?
Who has the
skills to review
and adjust the
programme?
Who has
networks to
disseminate
results?
Who has the
knowledge to
develop programme
objectives and areas
of focus?
Who has the
resources to
implement the
programme?
Picture source: Pixabay, http://pixabay.com/
18. Involve stakeholders according to where they
fit best into the monitoring process
PLANNING
PHASE
DEVELOPMENT
PHASE
DATA COLLECTION
PHASE
IMPLEMENTATION
PHASE
Local
officials, planners, develo
pment consultants, donor
agencies, community
groups
Community members for
assessment of key issues
and indicators
Community members
and tourism industry
representatives
Multi-stakeholder group
19. Stakeholder groups to consider in tourism
monitoring programmes
PUBLIC SECTOR
• Municipal authorities
• Regional authorities
• National, state, province, and
county departments & ministries
responsible for tourism
• Other ministries & agencies in
areas affecting tourism (e.g.
environment, health)
• Agencies with an interest in the
planning or maintenance of
specific attractions
PRIVATE SECTOR
• Private sector entrepreneurs and
employees
• Tour operators and travel
agencies
• Accommodation, restaurants and
attractions, and entertainment
facilities
• Air, road, sea and river
transportation services
• Guides, interpreters, information
providers and outfitters
• Suppliers to the industry
• Tourism and trade organisations
• Business development
organisations
NGOS & OTHERS
• Environmental and conservation
groups
• Other interest groups (hunters,
fishermen and sports/adventure
associations)
• Communities and local
community groups
• Native and cultural groups
• Traditional leaders
• Tourists and organisations
representing tourists in their
origin country
• International tourism bodies
Source: Adapted from Miller, G & Twining Ward L. 2005, Montioring for a sustainable
tourism transition: The Challenge of developing and using indicators, Cabi Publishing
20. 2. Planning a tourism impacts monitoring
programme of sustainability
• Important that the monitoring
programme clearly
understands its need, purpose
and scope before starting work
• Key requirements include:
A. Agreement
on need
B. Good co-
ordination
C. Set vision,
goals and
objectives
D. Consensus
on what will
be monitored
21. A. Agreeing on the need for a tourism impacts
monitoring programme of sustainability
What?
Destination stakeholders need
to understand importance of
tourism impacts monitoring
Why? To create ownership, facilitate
support and gain participation
How? Stakeholder meeting with full
representation
22. B. Establishing effective co-ordination of the
tourism impacts monitoring programme
• Invite members with
knowledge and skills
required
• Agree on leadership position
or examine other options
• Ensure structure meets the
needs of the tasks, members
and stakeholder groups
• Ensure structure is inclusive,
accountable and transparent
but also effective
• Consider need for additional
structural components
according to collaboration size
• Determine functioning rules
23. C. Setting the objectives for a tourism impacts
monitoring programme
• Objectives define the vision
for sustainability and the
contribution of tourism in
achieving it
• Development process
allows stakeholders to
identify their expectations
from tourism and consider
how they might be met
• All goals should follow
SMART principles
GOALS What we
hope to achieve
OBJECTIVES
How we will
achieve it
24. Example of tourism sustainability
goals and objectives
GOAL OBJECTIVE
To contribute to poverty
alleviation in XX village
• Reduce the proportion of people living below the poverty line to less than 10% in
5 years
• Increase the number of people employed in tourism by 25% in 3 years
To encourage extensive
local participation in
community-based
tourism
• Ensure 100% households have access to running water in 2 years
• To increase the number and range of community members attending planning
meetings
To improve the situation
for women in XX village
• To increase the number of opportunities for involving stakeholders in CBT
• Increase the number of women involved in tourism planning to 50% or more of all
those residents involved
• Increase the number of women entrepreneurs working in tourism
• Increase the proportion of women in supervisory positions to 25% or more
Source: SNV Vietnam & the University of Hawaii, School of Travel Industry Management 2007, A Toolkit for
Monitoring and Managing Community-based Tourism, SNV Vietnam & the University of Hawaii, USA
Our goal How we will achieve it (SMART)
25. D. Identifying the scope of the tourism
sustainability monitoring programme
• Scope refers to the
“boundaries” of the
monitoring programme
• Can be geographical
(location) as well as subject
related (issues and / or
assets)
• Boundaries may be
predetermined or unset
If geographic
boundaries are not
set, then they
should consider:
• Wide geographic
sampling
• Priority zones
• Both high and
low visitation
areas
26. Example of scopes of study in a tourism
monitoring programme of sustainability
Geographical
scope
Socio-
cultural
issues
Economic
issues
Environ-
mental
issuesVILLAGE
Socio-
cultural
issues
Economic
issues
Environ-
mental
issues
TOWN
Socio-
cultural
issues
Economic
issues
Environ-
mental
issues
REGION
Subject
related
scope
27. Examples of key issues to consider when
scoping tourism sustainability
Gender equity & social
inclusion
• Family well-being, equal employment
opportunities, gender roles in
traditional communities, access to
loans and credit, control over
tourism-related income
Poverty reduction / economic
development
• Income, employment, entrepreneurs
hip, quality of life
Capacity development
• Tourism awareness, tourism business
training, local control of tourism
operations, participation in local
governance
Environmental protection
• Waste management, energy use and
carbon emissions, access to water,
biodiversity protection, protection
from natural disasters
Cultural preservation and
promotion
• Preservation of traditions and values,
maintenance of cultural significance
and meaning, maintenance of
cultural heritage sites
Social gains
• Quality of life, crime, access to
resources, access to heath
care, access to education, limitation
of rural to urban migration
28. TOPIC 3. DEVELOPING
MONITORING INDICATORS
UNIT 8. RESPONSIBLE TOURISM IMPACT MONITORING FOR SUSTAINABILITY
Picture source: Pixabay, http://pixabay.com/
29. The role and importance of sustainability
indicators in monitoring tourism impacts
• An “indication” of the state of a
particular issue
• Formally selected and used on a
regular basis to measure changes
• Conventional tourism indicators
include arrival numbers, length of
stay, and expenditure
• Sustainable tourism indicators focus
on the link between tourism and
sustainability issues
FOCUS OF INDICATORS FOR
MONITORING SUSTAINABLE
TOURISM
• Issues concerning the
natural resources and
environment of a
destination
• Concerns relating to
economic sustainability
• Issues relating to
cultural assets and social
values
• Broad organisation and
management issues
within the tourism
sector and broader
destination
30. The focus of indicators at different levels
in the tourism sector
National level
• To detect broad changes in tourism at the national
level, compare with other nations, provide a baseline for
the identification of changes at more localized levels and
support broad level strategic planning
Regional level
• As input into regional plans and protection processes, to
serve as a basis for comparison between regions and to
provide information for national level planning processes
Destination level
• To identify key elements of assets, state of the tourism
sector, risks, and performance
Tourist site level
• For decisions on site control, management and future
development of tourist attractions where management level
indicators can support site planning and control
Tourism companies
& establishments
• To feed strategic planning process for destinations, To
monitor the impact and performance of their operation
Source: World Tourism Organization 2004, Indicators of Sustainable Development for
Tourism Destinations: A Guidebook, World Tourism Organisation, Madrid, Spain
31. Types of indicators
• Early warning indicators
• Indicators of stresses on the
system
• Measures of the current state
of industry
• Measures of tourism
development sustainability impacts
• Measures of management effort
• Measures of management effects
INDICATORS
MEASURE
Impacts
OutcomesOutputs
32. Impact type vs. Indicator type
Environmental impacts
Social impacts
Economic impacts
Quantitative
indicators
Qualitative
indicators
IMPACT
Category indices
Normative indicators
Nominal indicators
Opinion-based indicators
Raw data
Ratio
Percentage
TYPE OF INDICATOR TYPE OF MEASURE
33. Benefits of good performance indicators
Inform decision
making
Measure
progress, achieveme
nts, and trends
Ensure legitimacy
and accountability
Ensure consistency of
activities, outputs, outcomes
and impacts
Help assess project and staff
performance
34. Selecting effective tourism sustainability
indicators
Consider set of key
issues defined in
the scoping
exercise
Use participatory
approach to
evaluate and
prioritise issues
Ensure input from
all key stakeholders
Agreed list of key
issues for which
indicators can be
developed
35. Dissection of an sustainability issue into
indicators
ISSUE
COMPONENT
A
ISSUE
COMPONENT
C
ISSUE
COMPONENT
E
ISSUE
COMPONENT
G
ISSUE COMPONENT INDICATOR E1
ISSUE COMPONENT INDICATOR E2
ISSUE COMPONENT INDICATOR E3
….
SUSTAINABILITY
ISSUE
36. Example of tourism indicator development
process for sustainability
INDICATORS
COMPONENTS OF
ISSUE
KEY SUSTAINABILITY
ISSUE
Environmental
protection
Waste
management
Number hotels with a
recycling programme
Biodiversity
protection
Number of threatened
or extinct species as
percentage of all
known species
Perceived value of
forest resources to
tourism
37. Don’t reinvent the wheel!
Use and / or adapt existing indicators
Many organisations have
already developed and
refined useful indicators
for monitoring tourism
impacts on sustainability
World Tourism Organisation
Indicator Guidebook
Pressure, State, Response
Indicators
UNEP Environmental
Indicators
IUCN Indicators of
Resources Management
38. Example of environmental and economic
sustainability indicators in tourism
ENVIRONMENTAL Number of threatened or extinct species as percentage of all known species
Perceived value of forest resources to tourism
Number of days tourists spend on nature tourism activities out of total number of days
Number of hotels with environmental policy
Environmental awareness campaigns conducted
Number hotels recycling 25% or more of their waste products
Demand/supply ratio for water
Number of hotels with 50% or more of total toilets as dual flush
% of energy consumption from renewable resources
ECONOMIC Average wage rates in tourism jobs rural/ urban
Number of local people employed in tourism (men and women)
Revenues generated by tourism as % of all revenues generated in the community
% of visitors who overnight in local tourist accommodation
% of hotels with a majority local staff
% of GDP provided by tourism
Change in number of visitor arrivals
Average tourist length of stay
New tourism businesses as a percentage of all new businesses
39. Example of social and project / business
sustainability indicators in tourism
SOCIAL % of tourism operators who provide day care to employees with children
% of tourism operators who have commitments regarding equal gender opportunity
Women/men as a % of all tourism employment
% women/men employees sent on training programmes
Satisfaction with volume of tourists visiting the destination
PROJECT /
BUSINESS
PERFORMANCE
Sustainability Management Plan exists
All personnel receive periodic sustainability management training
% of purchases of services and goods from local providers
% of purchases that are fair trade purchases
Number of facilities built using local material
Code of conduct developed with local community
% of women and local minority employees
40. Good practice in setting
effective tourism indicators
Ensure indicators identify
conditions or outputs of
tourism development
Ensure indicators are
descriptive rather than
evaluative
Ensure indicators are
easy to measure
Ensure you start with
only a few key variables
41. Tips for shortlisting indicators
RELEVANCE
COMPARABILITYCREDIBILITY
CLARITY
FEASIBILITY
Of the indicator to
the selected issue
Of the
information
and reliability
for users of the
data And
understand-
ability to users
Of obtaining and
analysing the
information
Over time and
across
jurisdictions or
regions
42. Example of method to shortlist indicators
INDICATOR
RELEVANCE
CLARITY
CREDIBILITY
COMPARABILITY
FEASIBILITY
% of tourism operators who provide day care to employees with children
% of tourism operators who have commitments regarding equal gender opportunity
Women/men as a % of all tourism employment
% women / men employees sent on training programmes
Satisfaction with volume of tourists visiting the destination
43. TOPIC 4. IMPLEMENTING, ADAPTING &
IMPROVING A MONITORING PROGRAMME
UNIT 8. RESPONSIBLE TOURISM IMPACT MONITORING FOR SUSTAINABILITY
Picture source:
http://commons.wikimedia.org/wiki/File:AN_LAC_CAVES_ROWING_BOATS_NORTHERN_VIETNAM_FEB_2012_(6973865371).jpg
44. The 4 key steps in implementing a tourism
sustainability monitoring programme
1. Assess feasibility & data
collection methods
2. Collect & analyse data 3. Communicate results 4. Review & improve
• Data components
• Sources of data
• Responsibilities
• Collection methods
• Collection
• Analysis
• Styles of
communication
• Methods of
communication
• Review
• Improve
Image sources: Pixabay, http://pixabay.com/
45. 1. Assessing programme feasibility and data
collection methods
DATA
COMPONENTS
•Range of data sets
required
SOURCES OF
DATA
•Primary
•Secondary
RESPONSIBILITIES
•Data collection
•Data analysis
•Data manipulation
•Data validation
COLLECTION
METHODS
•Questionnaires /
interviews
•Visitor book
•Observation
•Focus group meetings
46. Dissect indicators to identify data components
required for collection
Identify the range of data sets required to make an
assessment of an indicator
Example:
% of hotels in a
destination who employ
a majority of local staff
Employment data for each hotel indicating %
local and % migrant workers
Data on the total number of hotels in the
destination
SOCIAL INDICATOR DATA SETS REQUIRED
47. Appropriate selection of data sources
• Where will the data for monitoring progress come from?
• Provides a chance to consider information availability and
accessibility
PRIMARY
DATA
• Interviews
• Surveys
• Observation
Cost of
collection
Availability
Accessibility
Timeliness
SECONDARY
DATA
• Reports
• Documents
?
?
??
48. Tips for assessing the value of
secondary source information
Who is the
organisation?
Are they
biased?
Are the rules
of sampling
followed?
Are there well
defined units of
measurement?
Is the data
accurate?
Is it
authorised?
Is it
pertinent to
the
problem?
Adapted from: Goeldner, C. & Brent Ritchie, J.
2009, Tourism: Principles, Practices, Philosophies,
John Wiley & Sons, USA
49. Assigning responsibilities
Who will…
…collect the
data
…create the
data tables
…analyse the
data
…conduct
additional data
manipulation
…validate /
verify the
data
LOCAL
SCHOOLS &
UNIVERSITIES
TOURISM
OPERATORS
LOCAL
COMMUNITY
VISITORS
FIELD STAFF
?
?
?
?
?
50. 2. Selecting appropriate data collection
methods in tourism
Focus-group
meetings
Overall conditions
& impacts of tourism
Requires careful
selection &
moderation
Visitor books
Visitors’
experiences
May not be
statistically valid
Questionnaires &
interviews
Insight into opinions
and actions
Careful sample
selection required
Requires research
expertiseObservation
Overview of a
situation
Gauge success or
failure of actions
Evidential
Picture sources:
Pixabay, http://pixabay.com/
51. Tips in writing effective surveys
51
• Not everyone is familiar with technical termsAvoid jargon
• The survey should be easy to read and understand by
the majority of peopleUse simple language
• Ensure questions cannot be interpreted in more than
one wayAvoid ambiguity
• Don’t try to influence answers by the way you make the
questionAvoid leading questions
• Combining 2 questions together can result in only 1
being effectively answered
Ask one question at a
time
52. Poorly written survey questions
TIP BAD PRACTICE GOOD PRACTICE
Avoid jargon Are you visiting for VFR
purposes?
…?
Use simple
language
What is the frequency of
utilisation of retail travel agents?
…?
Avoid
ambiguity
Do you visit attractions often? …?
Avoid
leading
questions
Are you against the extension of
the airport?
…?
Ask one
question at a
time
Have you visited the tourist
information centre, and if so
what do you think of the
service?
…?
53. Survey questions following good
practice
TIP BAD PRACTICE GOOD PRACTICE
Avoid jargon Are you visiting for VFR
purposes?
Are you here to visit friends and / or relatives?
Use simple
language
What is the frequency of
utilisation of retail travel agents?
How often do you use travel agents?
Avoid
ambiguity
Do you visit attractions often? Which of the following attractions have you
visited in the last 6 months?
Avoid
leading
questions
Are you against the extension of
the airport?
What is your opinion on the extension of the
airport? Are you for it, against it, or not
concerned?
Ask one
question at a
time
Have you visited the tourist
information centre, and if so
what do you think of the
service?
Have you visited the tourist information
centre? Yes / No (if yes, proceed to Q2)
How satisfied were you with the service you
received there? (provide rating scale)
54. The STCRC’s tips for reducing
data collection costs
• Use existing
collection
instruments
• Prepare well your
data collection
• Limit and pre test
questions
Adapted from: Carson, D., Richards, F. & Tremblay, P. (undated), Local level data collection:
‘Know your patch’ kit, Sustainable Tourism Cooperative Research Centre, Australia
• Get stakeholder
support beforehand
• Use innovative
ways in data
collection
• Start small
55. Principles in good data analysis
•The first
“foundation” study
from which future
studies follow
BASELINES
•Comparison of data
against baseline
•Can also use
industry averages
BENCHMARKS
•Helps establish if
results are positive
or negative in local
situation
LIMITS OF ACCEPTABLE
CHANGE
(THRESHOLDS)
Effective monitoring systems often incorporate at a
number of different tools to assist in the analysis of
results:
56. Examples of baselines, benchmarks and
thresholds
Establishing a baseline
•A survey was conducted in 2014 which
established that 15% of households in a
village had running water
•This forms the baseline for household
access to running water in the destination
Using a benchmark
•In 2015 a repeat survey was conducted
which recorded that 25% of households
had running water
•This shows a positive change of 10%
against the Year 1 baseline
Comparing to thresholds
•In terms of access to running
water, anything less than 100% requires
action
•If however, the study was of the amount
of protected forest in a community, 40%
might be an acceptable target depending
on the year 1 benchmark
57. Example: Acceptable thresholds of change for a
national sustainable tourism programme in Samoa
INDICATOR RESULT THRESHOLD PERFORMANCE
ENVIRONMENTAL
% of new hotels undertaking environmental impact assessments 33% 90-100% V.POOR
% of hotels using secondary or tertiary sewage treatment 8% 30-50% V.POOR
% of tourists participating in nature tourism 8% 20-40% V.POOR
% of tourist sites passing water quality tests 50% 70-90% POOR
% of hotels composting their biodegradable waste 76% 60-80% ACCEPTABLE
Water usage per guest night in hotels (in litres) 928 500-1000 ACCEPTABLE
ECONOMIC
Contribution of direct tourism businesses to GDP 4% 10-20% POOR
Proportion of new businesses focused on tourism 4% 10-20% POOR
Proportion of hotel jobs in rural areas 48% 40-60% ACCEPTABLE
SOCIAL
Hotel staff participating in training courses 27% 25-50% ACCEPTABLE
Villages included in tourism awareness programmes 28% 25-50% ACCEPTABLE
Proportion of traditional events in Tourism Festivals 50% 50-70% ACCEPTABLE
Proportion of handicraft stalls out of all stalls in markets 21% 20-40% ACCEPTABLE
Tourism operators informing visitors of village protocol 72% 50-70% GOOD
Source: SNV Vietnam & the University of Hawaii, School of Travel Industry Management 2007, A Toolkit for
Monitoring and Managing Community-based Tourism, SNV Vietnam & the University of Hawaii, USA
58. 3. Communicating tourism impacts monitoring
programme results
• There is no point in doing a
monitoring programme if no
one finds out about the results
• Stakeholders and decision
makers need to hear about the
results so they can take action
• Results should presented to help
stakeholders reinforce positive
actions or remedy problem
situations
Consider the
needs of the
potential user
Portray the
results as simply
as possible
PRINCIPLES IN
COMMUNICATING RESULTS
59. Options for getting the message out
Meetings and workshops
Provide an analysis of the
monitoring programme results
in a practical and “hands-on”
workshop or meeting. It also
in-depth analysis and detailed
clarification of issues.
Newsletters & reports
Provide details of the results
within the organisation
newsletter or alternatively
create a newsletter specifically
for communicating the results.
Include results in the
organisation’s annual report.
Website
Create a section on the
organisation’s website that
provides details of the progress
being made in sustainability
performance.
Email
Deliver information about the
sustainability monitoring program
directly into the mailbox of the
stakeholders. Coming from senior
management can add a level of
authority. Quick and direct.
Picture sources:
Pixabay, http://pixabay.com/
60. 4. Adapting and improving the tourism impacts
monitoring programme
• Situations change so regular reviews
should take place to ensure the
monitoring programme remains
effective and meaningful
• Review of successes and failures
should be conducted by the steering
committee after each campaign
• Consult stakeholders to obtain
opinions on data usefulness and
strategies for improvement
61. UNWTO checklist of issues in the
re-evaluation indicator effectiveness 1/2
Are the indicators being used (by whom and
how?)
Which indicators are not being used?
Do the users find the current set useful?
Do users now have other needs?
Are there new potential users?
Are the indicators in the right form, or are
other output forms now needed?
Are there new means to collect or analyse
data for the indicators which might make
production easier or more efficient?
Assessment of indicator effectiveness
62. UNWTO checklist of issues in the
re-evaluation indicator effectiveness 2/2
62
Are there new issues which have arisen and
which require indicators?
Is information now available which could
permit indicators which were too difficult to
produce, but which were seen as
important, to be added?
Is there evidence of outcomes which have
been influenced by indicators use?
What are the barriers, if any, which have
prevented optimal use of the indicators?
Assessment of indicator effectiveness