On December 3rd, 2014, in excess of 200 delegates gathered for a Tourism Occupational Standards Conference to seek an effective mechanism for Vietnam tourism human resources development by establishing a strong partnership between the public and the private sector.

1. | DIRECTION / DEPARTEMENT | NOM DE LA PRESENTATION | MAI 2014
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‘The Role of the VTOS for Human Resources Development and Corporate Employee Transfers’

2. 5 Key Roles
1. SKILLS KNOWLEDGE ATTITUDE
2.
LOCAL
TALENT
3. INDUSTRY PARTNERSHIPS
4.
HOTEL
DEVELOPMENT
5. MOBILITY

3. VTOS Key Role:
Framework for educational institutions and industry standards
Consistency in certification in service quality and tourism qualifications
Confidence is growing
Health and Safety best practice
1. SKILLS, KNOWLEDGE AND ATTITUDE

4. VTOS Key Role:
Providing a solid career pathway for local students into International Tourism Operators
Increase in local GMs and middle management
Utilise local knowledge
2. LOCAL TALENT

5. VTOS Key Role:
Closer relationships across industry
Promotes uniform competencies across all tourism organisations
3. INDUSTRY PARTNERSHIPS

6. VTOS Key Role:
Support rapid hotel development
Improvement of recruitment candidates
Consistency in service delivery for new hotels
Owners investment improved with quality of service delivery and reputation
4. HOTEL DEVELOPMENT

7. (NHỮNG CON SỐ CHỦ CHỐT 2014)

8. VTOS Key Role:
Supports the implementation of MRA-TP which will provide significant benefit to region
Blended learning opportunities across region
5. MOBILITY

9. | DIRECTION / DEPARTEMENT | NOM DE LA PRESENTATION | MAI 2014
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Thank You