Rozilyn Peyton has over 15 years of experience in retail management, customer service, and automotive sales. She has held store manager positions overseeing up to 70 employees and $40,000-$48,000 in weekly sales. As a manager, she improved processing efficiency, reduced waste, and increased customer satisfaction and retention. Peyton also has experience in vehicle rentals, sales, and financing, consistently meeting sales goals and providing excellent customer service. She is skilled in multi-task management, training, data analysis, and driving results.

1. ROZILYN E. PEYTON
833 University Blvd South #127, Mobile, AL 36609 | H: 251-380-6452 | C: 251-366-0888 | rozilynpeyton@gmail.com
Professional Summary
Mature customer-service focused gifted Manager with exceptional supervisory, organization and communication skills.
Extensive experience in both retail and service industries with demonstrated versatilityin problem solving, dependability
and dedication; motivated to succeed in challenging positions utilizing a multitude of talentsand skills.
Key Skills
Multi-taskmanagement Report generation and results analysis
Business development Payables and Receivables
Customer service and sales Payroll management
Projectmanagement Inventory control
Training and development Goal driven and results oriented
Creative problem solving Credit and debt collections
Extensive cash handling Presentation skills
Experience
Store Manager 06/2006 to 04/2015
America's Thrift Store Mobile,AL
DirectP&L responsibilityinfourseparate locationsin GA andAL with regional reponsibilitiesinMSand LA,implementing
newprocessingtechniques,institutingextensivepolicyandprocedural changeswhile participatinginupperleadership
teamsduringthe initial changeoverof anewownershipbuyout. Increasednet profitability throughregimentedinventory
controls,identifyingadditional recyclingopportunitiesand, eliminatingwaste. Achieved100% improvedprocessing
efficiencyincreasing ITFperCWT withsignificantgainsinAGSPandANSP. Improvedcustomerserviceandmerchandising
techniquestodrive transactioncountsandincreasedgrosssales.Implimentedinclusiveonboarding tocreate efficient
trainedworkforce improvingoverallretentionby37%.Supervised 70+ employeestogenerate 40,000 – 48,000 itemsto
the salesfloorweekly. Metor exceededestablishedsalesandprocessinggoalsineachlocation;consistentlyproviding
problemsolvingassistance topeermanagers;generatingaccurate andtimelyreportingasdirectedwhile maintaining
supervisoryandtrainingresponsibilitiesof entryandmanagementlevelpersonnel.
Manager
Atlanta Rent ACar East Point, GA
Directmanagementpositionindaily/weeklycarrentalsandbuyhere sales foroverfive years.Consistentlyrecognizedfor
drivingrevenues;providingexcellentcustomerexperience throughcommitmenttoqualityservicewhile initiatingsalesin
productadd ons at pointof rental;maintainingaccurate recordkeepingtoperformrevenue collectionsand scheduledfleet
maintenance.
Special Finance and Insurance Manager
Spartan Lincoln Mercury Morrow,GA
Overfiveyearswithdirectresponsibilityatmultiplelocations,providingsupportinautomotivesaleshavingestablished
trustedrelationships withmultiplelenderstogeneratenewloansmatchingbuyerqualificationstolenderrequirements
resultinginmaximizeddealerrevenueswithproductsalesandincentives.
Education
Position related training opportunities:
Extensivetrainingandcoursework includingpersonneldevelopment,emergenceinterviewprocesses,excellencein
management,continuingeducation,teacherdevelopmentandinservice,facilitationanddiscussionleadership(Stephen
Covey),taxandbillingpreparation. Certification(previouslylicensed)220PropertyandCasualtyInsurance
Property and Casualty Insurance
Baker'sInsuranceSchool (240hours) Tampa, FL
Business and Journalism
OkaloosaWaltonCollege Niceville, FL