David Martin is a results-oriented operations and leadership professional with over 20 years of experience in the hotel and insurance industries. He has a track record of improving processes, managing teams of up to 60 employees, developing budgets, and enhancing customer experience. His past roles include district manager, area operations manager, general manager, and assistant general manager at Extended Stay America hotels, where he received numerous awards and recognition for achievements like revenue growth, cost control, and high customer satisfaction ratings. Currently, he works as an independent insurance agent in Washington state.
Leveraging LinkedIn - Creating a Professional Brand That People will RememberCareer Pivot
Presentation given at SxSWi in April 2015 as part of the Personal PowerWorks: Power Your Personal Brand and Career --> http://schedule.sxsw.com/2015/events/event_OE03703
Leveraging LinkedIn - Creating a Professional Brand That People will RememberCareer Pivot
Presentation given at SxSWi in April 2015 as part of the Personal PowerWorks: Power Your Personal Brand and Career --> http://schedule.sxsw.com/2015/events/event_OE03703
This guide compiles everything our development team knows about server and application security and delivers step-by-step code to help you secure your user data. It covers key concepts such as server architecture, firewalling, intrusion detection, password security, social hacks, SQL injections and more.
Pensioenkas Brussels parlement heeft tekort van 37,5 miljoenThierry Debels
Het laatste verslag van de revisor RSM over de pensioenkas van de Brusselse parlementsleden is bijzonder kritisch.
De revisor merkt een tekort op van ruim 37,5 miljoen euro.
Daarom maakt de revisor ook een voorbehoud bij de laatste jaarrekening
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Forman parte del día a día de nuestros alumnos, están familiarizados con ellas, las conocen, saben cómo sacarles partido, las ventajas e inconvenientes de cada una de ellas.
La idea de este proyecto es elegir 5 de estas redes y analizarlas en detalle, viendo qué uso se hace de cada una, qué ventajas ofrece.
With Google's algorithm mobile change, Cindy will walk you through the changes, what they mean for your site and its rankings, and what you should be focusing on going forward.
Cindy Krum is the CEO and Founder of MobileMoxie, LLC, and author of Mobile Marketing: Finding Your Customers No Matter Where They Are. She brings fresh and creative ideas to her clients, and regularly speaks at US and international digital marketing events.
The City of Keene, New Hampshire recently passed an ordinance requiring dumpster screenings for all dumpsters, roll-off containers, or cans greater than 64 gallons on city properties. The screenings will consist of any fence, wall or plant covering visible dumpsters from view of the home or business address. These screenings are required to be at least six feet in height, with a concrete slab underneath. Cost for these screenings may range between $200 to $3500 dollars, a price viewed with a variety of opinions and concerns between renters and homeowners. It is anticipated that dumpster screenings will better the quality of life in neighborhoods and generally beautify the city.
The Flexbox (or Flexible Box) Layout Model is a set of CSS attributes allowing for the efficient creation of robust, multi-screen application layouts. Flexbox uses a dual-axis container/item layout model allowing for powerful approaches to element space distribution, alignment, and sizing. This can be a tremendous boon for web projects with dynamic data and design flux. It may also tremendously simplify responsive layouts that are dependent on commonly complicated grid models.
This presentation will introduce the mechanics of the Flexible Box Model and demonstrate its capability for simplifying markup and styling.
Using the Tuba & Cornet digital servo drives, Elmo Motion Control has implemented a unique ECAM-based solution for managing an application that prints labels on boxes moving at irregular intervals along a conveyor.
Why people are wanting to gain permanent residency in australiaAnkit Kumar Pandey
Do you know, Why People Are Wanting to Gain Permanent Residency in Australia? There is one primary reason that influences the decisions of immigration seeker i.e. easy adaptability. The Australian government is all committed to providing all possible support to the new entrants. The local inhabitants are also not averse to idea of inward immigration.
With a Masters in Healthcare Administration, a Masters in Organizational Business and more than 30 years of expertise in the management of staff, I have skills that would be of benefit to your business.
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DAVID MARTIN
Yelm, Washington 98597 ▪ 425.241.7700 ▪ martinseaw@gmail.com ▪ LinkedIn (link)
General Manager
Summary of Qualifications
Operations Leadership | Budget Forecasting and Management | Customer Experience Enhancement
Results-oriented operations, sales and marketing leader brings extensive experience improving processes,
managing talented teams of up to 60 employees and developing budgets within customer-focused
environments. Natural leader, with warm and direct interpersonal skills, establishes relationships and
credibility quickly with staff, vendors and customers and works across departments to achieve sales and
profitability goals. Solutions-oriented mentor provides staff training and resolves escalated customer issues
while ensuring compliance with governmental and industry regulations.
Budget Forecasting ▪ Financial Management ▪ Kiazen/Lean Processing
Payroll ▪ Performance Reviews ▪ Public/Community Relations ▪ Vendor Negotiation ▪ Cash Management
Safety/OSHA Compliance ▪ Project Management ▪ Inventory Control/Audits ▪ Procurement ▪ Trend Analysis
PROFESSIONAL EXPERIENCE
Aflac Incorporated, Olympia, Washington
Independent Insurance Agent/Associate (9/2014 – 12/2014)
Pursued lead-generation activities with business owners and decision makers to build client base for provider
of voluntary employee insurance benefits. Developed marketing initiatives and followed up with referrals and
leads. Provide B2B and B2C sales and service, via phone and in person. Oversaw business operations,
including accounting, budgeting and business planning. Used fmyi.com for customer relationship
management.
Completed 40 hours of classroom and independent study to pass the insurance exam within one week
Extended Stay America, Federal Way, Tacoma, Puyallup, Olympia, Washington
District Manager (11/2013 – 5/2014)
Supported operations and management of six Puget Sound-area hotels, guiding areas including conflict
resolution, payroll processing and purchasing to drive guest services and profitability. Recruited, trained and
evaluated staff of 60; promoted employee retention and turnover reduction. Developed annual budgets,
forecasts and capital expenditure improvement proposals; maximized revenues, controlled labor costs and
conducted GOP flow-through analysis to meet/exceed budgeted EBITDA.
Managed sales team goal setting, training and reporting; directed sales and marketing initiatives. Monitored
social media sites and replied to customer postings. Oversaw receivables, account reconciliation, vendor
commission payments and refund checks. Directed supply and equipment inventory and purchasing;
inspected repairs. Used NiteVision’s for reservations and guest billing and Excel for report generation.
Recognized for thriving in position, despite starting with three of six manager positions vacant and a
major property renovation about to begin; hired all managers and completed project within 3 months
Garnered company’s highest customer satisfaction ratings on 2013 surveys, from 658 contenders;
empowered hotel managers to made customer service decisions quickly to hasten positive outcomes
Completed Kaizen training and rolled out continual process improvements across housekeeping and
maintenance divisions, passing audits and establishing training property in three weeks.
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DAVID MARTIN
Yelm, Washington 98597 ▪ 425.241.7700 ▪ martinseaw@gmail.com ▪ LinkedIn (link)
Extended Stay America (continued)
Area Operations Manager, Bellevue (10/2008 – 11/2013)
Managed team of 30 hotel staff at two hotels; oversaw budgeting and forecasting and served as regional
purchasing expert.
Recognized with the Highest Gross Operating Profit (GOP) Award; out-earned operations managers
from 180 hotels 19% by controlling costs and adjusting room pricing
Fostered relationships with key accounts; boosted revenue with ABODA/Microsoft account 143% by
ensuring client satisfaction after 2011 season and hosting BBQ events
Invited personally to stay on post-buyout by the new company’s CEO and vice president; built reputation
as a diplomatic team builder with strong systems knowledge
General Manager, Bellevue (10/2007 – 10/2008)
Mentored and reviewed team of 15, including the assistant GM, maintenance engineers, front desk clerks
and housekeepers, while ensuring smooth hotel operations and maximizing profitability. Implemented Lean
and 5S methodologies to optimize performance and continual improvement in key performance indicators
(KPI), such as cleanliness, guest satisfaction and revenue generation. Forecasted occupancy and revenue.
Built weekly sales and performance reports. Prepared client billing, managed accounts receivable and made
cash deposits. Reconciled and approved payroll using ADP Vantage. Supported safety programs to ensure
OSHA compliance. Addressed escalated customer concerns and inquiries.
Recognized as the top hotel out of 15 for secret shopper ratings; reviewed and audited best practices
and task procedures in ongoing staff meetings
Earned top 10 rankings, outperforming 658 properties on labor productivity, associate opinion survey
results, turnover reduction, property audit scores and operating profit.
Hotel Manager (5/2004 – 10/2007), Assistant General Manager (9/1999 – 5/2004) and Guest Services
Representative (1/1998 – 9/1999)
Chosen for the Assistant General Manager of the Year Award in a competition with 136 hotels;
recognized for traveling to California and Oregon properties and offering guidance during transitions
Implemented yield and account management strategies to grow room revenues by 7% annually
EDUCATION – ADVANCED TRAINING
Kaizen Training – Extended Stay America, Bellevue, Washington
Pathway Program – BYU Idaho, Rexburg, Idaho, enrolled
Bachelors-level coursework – Utah Valley State College, Orem, Utah
Bachelors-level coursework – Cañada College, Redwood City, California
LICENSURE
Insurance Producer License, Life and Disability – State of Washington, (exp. 3/2016)
TECHNOLOGY
Microsoft Word and Excel, ADP iPay Statements, MSI NiteVision, FMYI
COMMUNITY
Assistant Scoutmaster – Boy Scouts of America, Troop 9220, since 3/2014